77 research outputs found

    The contingent role of management and leadership development for middle managers: cases of organisational change from the public services

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    This thesis investigates the contribution of management and leadership development (MLD) for middle managers. Its central hypothesis is that MLD plays an important role in enabling strategic change through middle managers, but that greater contextualisation is required to understand the precise nature of its effects and its limitations. The thesis builds on organisational contingency theory (Mintzberg 1979) to develop and test a model of changes to middle management roles and associated outcomes of MLD. The thesis differentiates between the MLD options of management development, leader development and leadership development (Day 2001) and hypothesises a range of MLD outcomes across organisational types. For its empirical base, the thesis focuses on public service organisations (PSOs), in which substantial investments in MLD have been made at all levels of management in recent years. Three case studies show how, as PSOs seek greater flexibility, the devolution of a broader range of responsibilities to middle managers creates various development needs according to different directions of organisational change. The thesis finds that: i) when the machine bureaucracy divisionalises, investment in line management training makes a significant contribution to organisational stability, while leader development is most effective in the customer-facing divisions of the business; ii) when the safety bureaucracy professionalises, investment in competence-based management development and leader development can successfully promote more participatory forms of management, but that the potential for political obstacles to MLD is accentuated; and iii) when the professional bureaucracy adhocratises, investment in MLD makes a significant contribution to balancing ongoing organisational effectiveness with the building of adaptive capacity for the future. The thesis adds to academic knowledge of MLD options and their expected outcomes. The thesis also develops the academic literature by contextualising changes to middle management roles and explaining the contingent role of MLD in organisational change

    The deregulation of airline employment in the USA and Europe: an emerging comparison

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    This thesis seeks to examine the deregulation of airline employment within Europe, by relating that change to the US experience. A historical/political economy approach is adopted which locates the process of deregulation with a context of changing product market conditions, bargaining power and regulatory influence. The regulated regime where labour conditions were protected is contrasted with one in which labour has come under pressure to concede premium terms and conditions. Analysis of labour costs and productivity assume that these terms and conditions will simply evaporate under the pressure of competition and privatisation. The thesis provides evidence that this may not be the case. It is argued that failure to examine employee concerns and perceptions underestimates employee responses, and overestimates the power of airline management, given the considerable bargaining power of key labour groups. Airline workers, especially those in large and successful, formerly state owned carriers, have expectations of wages and conditions based upon the regulated era. This regulatory overhang is examined in a detailed questionnaire of British Airways as a major European carrier, previously state owned, but not privatised. A number of models of labour market deregulation and case studies are introduced to analyse the nature and extent of these deep seated changes and their implications for labour, management and the state

    Writing in Britain and Ireland, c. 400 to c. 800

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    Citation marks in early Latin manuscripts. (With a list of citation marks in manuscripts earlier than A. D. 800 in English and Irish libraries)

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    McGurk Patrick. Citation marks in early Latin manuscripts. (With a list of citation marks in manuscripts earlier than A. D. 800 in English and Irish libraries). In: Scriptorium, Tome 15 n°1, 1961. pp. 3-13

    Two notes on the Book of Kells and its relation to other insular gospel books

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    Mac Gurk Patrick. Two notes on the Book of Kells and its relation to other insular gospel books. In: Scriptorium, Tome 9 n°1, 1955. pp. 105-107

    Developing “middle leaders” in the public services? The realities of management and leadership development for public managers

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    Purpose – This paper aims to assess the actual contribution to organisational change of management and leadership development (MLD) activity for middle managers (MMs) in public service organisations (PSOs). Design/methodology/approach – Using the case study approach, the paper compares the content and outcomes of management and leadership training interventions for MMs in two large PSOs. The organisations, a fire brigade and a train operating company, are leaders in their sectors with respect to management development and “modernisation” of their services. Findings – The paper demonstrates how, in one case, MM development was largely an exercise in regulatory compliance, with little effect on individual MMs' performance or organisational outcomes. The second case demonstrates how MMs were effectively trained to enforce specific human resource policies which contributed to the successful implementation of top-down strategy yet paid little attention to the potential leadership role of MMs. Research limitations/implications – The paper highlights the need for further contextualised research at organisational level into the outcomes of MLD, especially in terms of different public service contexts. Practical implications – The paper demonstrates the dangers of designing and implementing development programmes without sufficient regard to professional practice and the realities of managerial discretion in PSOs. Originality/value – The paper provides an in-depth and contextualised insight into the conditions for success and failure in management development interventions in PSOs
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