Youth who serve: Mandatory school service experience and consequent civic responsibility

Two phenomena are of interest in this study. One is youth service, in particular, the acts of volunteering by young adults. The second concerns the learning of service, with specific reference to mandatory school service. The aim of the study is to explore to what extent and in what ways young people believe that their sense of civic responsibility and propensity to serve was influenced by their experience of service at school. To achieve this aim, a qualitative study was conducted on a group of post-school youth in Singapore who had participated in mandatory community service while at school, and had continued to serve beyond school. A phenomenological approach was adopted to capture the essence of these young people’s perceptions of their service experience at school and how they interpreted the relationship between their past school service experience and subsequent adult volunteering. Data for this study were collected from interviews and participants’ reflective journals then analysed using Interpretative Phenomenological Analysis (IPA). Several key insights emerged from the data, the most significant of which was that students in hindsight believed that there was value in having required service. The majority felt that their school service experience introduced them to the idea of serving and provided them a platform for subsequent volunteering. Although most participants endorsed the principle of mandating service, they believed ultimately, it was the quality of the service programmes and their implementation that mattered. While school service might have played a role in shaping their sense of service, the participants pointed out there were many reasons why they volunteer apart from their past service experience as students. The findings can potentially be significant to educators in Singapore where very little is known about how mandatory school service can contribute to the development of the ethic of care and commitment to service. A more comprehensive picture of the role and relevance of service experience in the lives of students can help educators be more insightful and reflective of their own professional practice. In addition, the ii study may shed light on how students’ sense of civic responsibility develops over time. Information on the longer-term impacts of school service experience on students may provide educators with a better sense of its value and effectiveness as an approach to inculcate civic consciousness

Social media and sensemaking patterns in new product development: demystifying the customer sentiment

Artificial intelligence by principle is developed to assist but also support decision making processes. In our study, we explore how information retrieved from social media can assist decision-making processes for new product development (NPD). We focus on consumers’ emotions that are expressed through social media and analyse the variations of their sentiments in all the stages of NPD. We collect data from Twitter that reveal consumers’ appreciation of aspects of the design of a newly launched model of an innovative automotive company. We adopt the sensemaking approach coupled with the use of fuzzy logic for text mining. This combinatory methodological approach enables us to retrieve consensus from the data and to explore the variations of sentiments of the customers about the product and define the polarity of these emotions for each of the NPD stages. The analysis identifies sensemaking patterns in Twitter data and explains the NPD process and the associated steps where the social interactions from customers can have an iterative role. We conclude the paper by outlining an agenda for future research in the NPD process and the role of the customer opinion through sensemaking mechanisms

Impact of COVID-19 on cardiovascular testing in the United States versus the rest of the world

Objectives: This study sought to quantify and compare the decline in volumes of cardiovascular procedures between the United States and non-US institutions during the early phase of the coronavirus disease-2019 (COVID-19) pandemic. Background: The COVID-19 pandemic has disrupted the care of many non-COVID-19 illnesses. Reductions in diagnostic cardiovascular testing around the world have led to concerns over the implications of reduced testing for cardiovascular disease (CVD) morbidity and mortality. Methods: Data were submitted to the INCAPS-COVID (International Atomic Energy Agency Non-Invasive Cardiology Protocols Study of COVID-19), a multinational registry comprising 909 institutions in 108 countries (including 155 facilities in 40 U.S. states), assessing the impact of the COVID-19 pandemic on volumes of diagnostic cardiovascular procedures. Data were obtained for April 2020 and compared with volumes of baseline procedures from March 2019. We compared laboratory characteristics, practices, and procedure volumes between U.S. and non-U.S. facilities and between U.S. geographic regions and identified factors associated with volume reduction in the United States. Results: Reductions in the volumes of procedures in the United States were similar to those in non-U.S. facilities (68% vs. 63%, respectively; p = 0.237), although U.S. facilities reported greater reductions in invasive coronary angiography (69% vs. 53%, respectively; p < 0.001). Significantly more U.S. facilities reported increased use of telehealth and patient screening measures than non-U.S. facilities, such as temperature checks, symptom screenings, and COVID-19 testing. Reductions in volumes of procedures differed between U.S. regions, with larger declines observed in the Northeast (76%) and Midwest (74%) than in the South (62%) and West (44%). Prevalence of COVID-19, staff redeployments, outpatient centers, and urban centers were associated with greater reductions in volume in U.S. facilities in a multivariable analysis. Conclusions: We observed marked reductions in U.S. cardiovascular testing in the early phase of the pandemic and significant variability between U.S. regions. The association between reductions of volumes and COVID-19 prevalence in the United States highlighted the need for proactive efforts to maintain access to cardiovascular testing in areas most affected by outbreaks of COVID-19 infection

Nurses' perceptions of aids and obstacles to the provision of optimal end of life care in ICU

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