The Use of Argument Mapping to Enhance Critical Thinking Skills in Business Education

Complex business problems require enhanced critical thinking skills. In a dedicated, in-person critical thinking class, argument mapping techniques were used in conjunction with business and nonbusiness case studies to build the critical thinking skills of a group of master of business administration students. Results demonstrated that the critical thinking ability of the student sample improved significantly. The use of argument mapping techniques may be a useful tool to assist practitioners in business settings with complex decision making