Perfil da população atendida em uma unidade de emergência referenciada

Acquiring knowledge concerning the characteristics of the population that seeks an emergency department can support the planning of health actions. This study identifies the socio-demographic profile and the main complaints of the adult population cared for in a Referral Emergency Unit (RECU). This descriptive and retrospective study was conducted in the RECU of a university hospital in the State of Sao Paulo, Brazil. The sample was composed of the services care forms generated for the period between January and December 2008. The instrument was based on data contained in the care forms. Young women (14 to 54 years old), residents of neighborhoods near the RECU, spontaneously sought the service during the week from 7am to 7pm. The most frequent complaints were headache, back pain, abdominal and chest pain. The conclusion is that most of the sample was young adults, of productive age, female, who spontaneously sought the service on weekdays during the day. Most complaints were of low complexity.El objetivo del estudio fue identificar el perfil sociodemográfico y las principales quejas de la población adulta atendida en la Unidad de Emergencia de Referencia (UER). El conocimiento de las características de la población que frecuenta un servicio de emergencia constituye una herramienta de planificación de las acciones en salud. Se trata de un estudio descriptivo/retrospectivo desarrollado en la UER de un hospital de enseñanza en el interior del estado de Sao Paulo. La muestra fue constituida por los boletines de atención(BAU) del período de enero a diciembre de 2.008. El instrumento utilizado fue estructurado con base en los datos del BAU. La búsqueda espontánea fue hecha por mujeres jóvenes (14 a 54 años) de los barrios próximos a la UER durante la semana y en el horario de las siete a las diecinueve horas. Las quejas más frecuentes fueron: cefalea, lumbago, dolores (abdominal, torácica). Se concluye que el perfil de la muestra fue en su mayoría adulto y joven, en edad productiva, de sexo femenino, con demanda espontánea y en el período diurno en días útiles. Las atenciones apuntaron para quejas de baja complejidad.O conhecimento das características da população que frequenta um serviço de emergência constitui ferramenta de planejamento de ações em saúde. O objetivo deste estudo foi identificar o perfil sociodemográfico e as principais queixas da população adulta, atendida na unidade de emergência referenciada (UER). O método usado foi o descritivo/retrospectivo, desenvolvido na UER de um hospital de ensino no interior do Estado de São Paulo. A amostra ficou constituída pelos boletins de atendimento (BAU), referentes ao período de janeiro a dezembro/2008. O instrumento utilizado foi estruturado com base nos dados do BAU.. Os resultados mostraram que a procura espontânea foi feita por mulheres jovens (14 aos 54 anos) dos bairros próximos à UER, durante a semana e no horário das sete às dezenove horas. As queixas mais frequentes foram: cefaleia, lombalgia, dores (abdominal, torácica). Conclui-se que o perfil da amostra foi, na maioria, composta por adulto jovem, idade produtiva, sexo feminino, demanda espontânea e no período diurno em dias úteis. Os atendimentos apontaram para queixas de baixa complexidade

Protocolo de avaliação e classificação de risco de pacientes em unidade de emergência

OBJETIVO: elaborar, validar el contenido y verificar la confiabilidad de un protocolo de clasificación de riesgo para Unidad de Emergencia. MÉTODO: desarrollada en un Hospital Universitario del interior paulista, la validación de contenido fue elaborada en dos etapas: la primera con la evaluación individual de los especialistas y la segunda con reunión entre las investigadoras y los especialistas. La aplicación del protocolo siguió guión específico. En la confiabilidad, se utilizó el método de concordancia o equivalencia entre observadores. RESULTADOS: el protocolo elaborado mostró validez de contenido y, después de efectuar las alteraciones sugeridas, la confiabilidad alcanzó resultados excelentes. CONCLUSIÓN: el diagrama del flujo de atención se mostró de aplicabilidad fácil, facilitando la búsqueda por la queja en cada prioridad de atención.OBJETIVO: elaborar e validar o conteúdo e verificar a confiabilidade de um protocolo de classificação de risco para Unidade de Emergência. MÉTODO: desenvolvido em um hospital universitário do interior paulista. A validação de conteúdo realizou-se em duas etapas: a primeira com a avaliação individual dos especialistas e a segunda com reunião entre as pesquisadoras e os especialistas. A aplicação do protocolo seguiu roteiro específico. Na confiabilidade utilizou-se o método de concordância ou equivalência entre observadores. RESULTADOS: o protocolo elaborado apresentou validade de conteúdo e, após a realização das alterações sugeridas, obtiveram-se resultados de confiabilidade excelentes. CONCLUSÃO: o fluxograma de atendimento mostrou-se de fácil aplicabilidade, sendo facilitador para a busca, pela queixa, em cada prioridade de atendimento.OBJECTIVE: to develop, validate the contents and verify the reliability of a risk classification protocol for an Emergency Unit. METHOD: the content validation was developed in a University Hospital in a country town located in the state of Sao Paulo and was carried out in two stages: the first with the individual assessment of specialists and the second with the meeting between the researchers and the specialists. The use of the protocol followed a specific guide. Concerning reliability, the concordance or equivalent method among observers was used. RESULTS: the protocol developed showed to have content validity and, after the suggested changes were made, there were excellent results concerning reliability. CONCLUSION: the assistance flow chart was shown to be easy to use, and facilitate the search for the complaint in each assistance priority

Global burden of 369 diseases and injuries in 204 countries and territories, 1990–2019: a systematic analysis for the Global Burden of Disease Study 2019

Background: In an era of shifting global agendas and expanded emphasis on non-communicable diseases and injuries along with communicable diseases, sound evidence on trends by cause at the national level is essential. The Global Burden of Diseases, Injuries, and Risk Factors Study (GBD) provides a systematic scientific assessment of published, publicly available, and contributed data on incidence, prevalence, and mortality for a mutually exclusive and collectively exhaustive list of diseases and injuries. Methods: GBD estimates incidence, prevalence, mortality, years of life lost (YLLs), years lived with disability (YLDs), and disability-adjusted life-years (DALYs) due to 369 diseases and injuries, for two sexes, and for 204 countries and territories. Input data were extracted from censuses, household surveys, civil registration and vital statistics, disease registries, health service use, air pollution monitors, satellite imaging, disease notifications, and other sources. Cause-specific death rates and cause fractions were calculated using the Cause of Death Ensemble model and spatiotemporal Gaussian process regression. Cause-specific deaths were adjusted to match the total all-cause deaths calculated as part of the GBD population, fertility, and mortality estimates. Deaths were multiplied by standard life expectancy at each age to calculate YLLs. A Bayesian meta-regression modelling tool, DisMod-MR 2.1, was used to ensure consistency between incidence, prevalence, remission, excess mortality, and cause-specific mortality for most causes. Prevalence estimates were multiplied by disability weights for mutually exclusive sequelae of diseases and injuries to calculate YLDs. We considered results in the context of the Socio-demographic Index (SDI), a composite indicator of income per capita, years of schooling, and fertility rate in females younger than 25 years. Uncertainty intervals (UIs) were generated for every metric using the 25th and 975th ordered 1000 draw values of the posterior distribution. Findings: Global health has steadily improved over the past 30 years as measured by age-standardised DALY rates. After taking into account population growth and ageing, the absolute number of DALYs has remained stable. Since 2010, the pace of decline in global age-standardised DALY rates has accelerated in age groups younger than 50 years compared with the 1990–2010 time period, with the greatest annualised rate of decline occurring in the 0–9-year age group. Six infectious diseases were among the top ten causes of DALYs in children younger than 10 years in 2019: lower respiratory infections (ranked second), diarrhoeal diseases (third), malaria (fifth), meningitis (sixth), whooping cough (ninth), and sexually transmitted infections (which, in this age group, is fully accounted for by congenital syphilis; ranked tenth). In adolescents aged 10–24 years, three injury causes were among the top causes of DALYs: road injuries (ranked first), self-harm (third), and interpersonal violence (fifth). Five of the causes that were in the top ten for ages 10–24 years were also in the top ten in the 25–49-year age group: road injuries (ranked first), HIV/AIDS (second), low back pain (fourth), headache disorders (fifth), and depressive disorders (sixth). In 2019, ischaemic heart disease and stroke were the top-ranked causes of DALYs in both the 50–74-year and 75-years-and-older age groups. Since 1990, there has been a marked shift towards a greater proportion of burden due to YLDs from non-communicable diseases and injuries. In 2019, there were 11 countries where non-communicable disease and injury YLDs constituted more than half of all disease burden. Decreases in age-standardised DALY rates have accelerated over the past decade in countries at the lower end of the SDI range, while improvements have started to stagnate or even reverse in countries with higher SDI. Interpretation: As disability becomes an increasingly large component of disease burden and a larger component of health expenditure, greater research and developm nt investment is needed to identify new, more effective intervention strategies. With a rapidly ageing global population, the demands on health services to deal with disabling outcomes, which increase with age, will require policy makers to anticipate these changes. The mix of universal and more geographically specific influences on health reinforces the need for regular reporting on population health in detail and by underlying cause to help decision makers to identify success stories of disease control to emulate, as well as opportunities to improve. Funding: Bill & Melinda Gates Foundation. © 2020 The Author(s). Published by Elsevier Ltd. This is an Open Access article under the CC BY 4.0 licens

Global, regional, and national incidence, prevalence, and years lived with disability for 354 diseases and injuries for 195 countries and territories, 1990–2017: A systematic analysis for the Global Burden of Disease Study 2017

Background: The Global Burden of Diseases, Injuries, and Risk Factors Study 2017 (GBD 2017) includes a comprehensive assessment of incidence, prevalence, and years lived with disability (YLDs) for 354 causes in 195 countries and territories from 1990 to 2017. Previous GBD studies have shown how the decline of mortality rates from 1990 to 2016 has led to an increase in life expectancy, an ageing global population, and an expansion of the non-fatal burden of disease and injury. These studies have also shown how a substantial portion of the world's population experiences non-fatal health loss with considerable heterogeneity among different causes, locations, ages, and sexes. Ongoing objectives of the GBD study include increasing the level of estimation detail, improving analytical strategies, and increasing the amount of high-quality data. Methods: We estimated incidence and prevalence for 354 diseases and injuries and 3484 sequelae. We used an updated and extensive body of literature studies, survey data, surveillance data, inpatient admission records, outpatient visit records, and health insurance claims, and additionally used results from cause of death models to inform estimates using a total of 68 781 data sources. Newly available clinical data from India, Iran, Japan, Jordan, Nepal, China, Brazil, Norway, and Italy were incorporated, as well as updated claims data from the USA and new claims data from Taiwan (province of China) and Singapore. We used DisMod-MR 2.1, a Bayesian meta-regression tool, as the main method of estimation, ensuring consistency between rates of incidence, prevalence, remission, and cause of death for each condition. YLDs were estimated as the product of a prevalence estimate and a disability weight for health states of each mutually exclusive sequela, adjusted for comorbidity. We updated the Socio-demographic Index (SDI), a summary development indicator of income per capita, years of schooling, and total fertility rate. Additionally, we calculated differences between male and female YLDs to identify divergent trends across sexes. GBD 2017 complies with the Guidelines for Accurate and Transparent Health Estimates Reporting. Findings: Globally, for females, the causes with the greatest age-standardised prevalence were oral disorders, headache disorders, and haemoglobinopathies and haemolytic anaemias in both 1990 and 2017. For males, the causes with the greatest age-standardised prevalence were oral disorders, headache disorders, and tuberculosis including latent tuberculosis infection in both 1990 and 2017. In terms of YLDs, low back pain, headache disorders, and dietary iron deficiency were the leading Level 3 causes of YLD counts in 1990, whereas low back pain, headache disorders, and depressive disorders were the leading causes in 2017 for both sexes combined. All-cause age-standardised YLD rates decreased by 3·9% (95% uncertainty interval [UI] 3·1-4·6) from 1990 to 2017; however, the all-age YLD rate increased by 7·2% (6·0-8·4) while the total sum of global YLDs increased from 562 million (421-723) to 853 million (642-1100). The increases for males and females were similar, with increases in all-age YLD rates of 7·9% (6·6-9·2) for males and 6·5% (5·4-7·7) for females. We found significant differences between males and females in terms of age-standardised prevalence estimates for multiple causes. The causes with the greatest relative differences between sexes in 2017 included substance use disorders (3018 cases [95% UI 2782-3252] per 100 000 in males vs 1400 [1279-1524] per 100 000 in females), transport injuries (3322 [3082-3583] vs 2336 [2154-2535]), and self-harm and interpersonal violence (3265 [2943-3630] vs 5643 [5057-6302]). Interpretation: Global all-cause age-standardised YLD rates have improved only slightly over a period spanning nearly three decades. However, the magnitude of the non-fatal disease burden has expanded globally, with increasing numbers of people who have a wide spectrum of conditions. A subset of conditions has remained globally pervasive since 1990, whereas other conditions have displayed more dynamic trends, with different ages, sexes, and geographies across the globe experiencing varying burdens and trends of health loss. This study emphasises how global improvements in premature mortality for select conditions have led to older populations with complex and potentially expensive diseases, yet also highlights global achievements in certain domains of disease and injury

Global age-sex-specific fertility, mortality, healthy life expectancy (HALE), and population estimates in 204 countries and territories, 1950-2019 : a comprehensive demographic analysis for the Global Burden of Disease Study 2019

Background: Accurate and up-to-date assessment of demographic metrics is crucial for understanding a wide range of social, economic, and public health issues that affect populations worldwide. The Global Burden of Diseases, Injuries, and Risk Factors Study (GBD) 2019 produced updated and comprehensive demographic assessments of the key indicators of fertility, mortality, migration, and population for 204 countries and territories and selected subnational locations from 1950 to 2019. Methods: 8078 country-years of vital registration and sample registration data, 938 surveys, 349 censuses, and 238 other sources were identified and used to estimate age-specific fertility. Spatiotemporal Gaussian process regression (ST-GPR) was used to generate age-specific fertility rates for 5-year age groups between ages 15 and 49 years. With extensions to age groups 10–14 and 50–54 years, the total fertility rate (TFR) was then aggregated using the estimated age-specific fertility between ages 10 and 54 years. 7417 sources were used for under-5 mortality estimation and 7355 for adult mortality. ST-GPR was used to synthesise data sources after correction for known biases. Adult mortality was measured as the probability of death between ages 15 and 60 years based on vital registration, sample registration, and sibling histories, and was also estimated using ST-GPR. HIV-free life tables were then estimated using estimates of under-5 and adult mortality rates using a relational model life table system created for GBD, which closely tracks observed age-specific mortality rates from complete vital registration when available. Independent estimates of HIV-specific mortality generated by an epidemiological analysis of HIV prevalence surveys and antenatal clinic serosurveillance and other sources were incorporated into the estimates in countries with large epidemics. Annual and single-year age estimates of net migration and population for each country and territory were generated using a Bayesian hierarchical cohort component model that analysed estimated age-specific fertility and mortality rates along with 1250 censuses and 747 population registry years. We classified location-years into seven categories on the basis of the natural rate of increase in population (calculated by subtracting the crude death rate from the crude birth rate) and the net migration rate. We computed healthy life expectancy (HALE) using years lived with disability (YLDs) per capita, life tables, and standard demographic methods. Uncertainty was propagated throughout the demographic estimation process, including fertility, mortality, and population, with 1000 draw-level estimates produced for each metric. Findings: The global TFR decreased from 2·72 (95% uncertainty interval [UI] 2·66–2·79) in 2000 to 2·31 (2·17–2·46) in 2019. Global annual livebirths increased from 134·5 million (131·5–137·8) in 2000 to a peak of 139·6 million (133·0–146·9) in 2016. Global livebirths then declined to 135·3 million (127·2–144·1) in 2019. Of the 204 countries and territories included in this study, in 2019, 102 had a TFR lower than 2·1, which is considered a good approximation of replacement-level fertility. All countries in sub-Saharan Africa had TFRs above replacement level in 2019 and accounted for 27·1% (95% UI 26·4–27·8) of global livebirths. Global life expectancy at birth increased from 67·2 years (95% UI 66·8–67·6) in 2000 to 73·5 years (72·8–74·3) in 2019. The total number of deaths increased from 50·7 million (49·5–51·9) in 2000 to 56·5 million (53·7–59·2) in 2019. Under-5 deaths declined from 9·6 million (9·1–10·3) in 2000 to 5·0 million (4·3–6·0) in 2019. Global population increased by 25·7%, from 6·2 billion (6·0–6·3) in 2000 to 7·7 billion (7·5–8·0) in 2019. In 2019, 34 countries had negative natural rates of increase; in 17 of these, the population declined because immigration was not sufficient to counteract the negative rate of decline. Globally, HALE increased from 58·6 years (56·1–60·8) in 2000 to 63·5 years (60·8–66·1) in 2019. HALE increased in 202 of 204 countries and territories between 2000 and 2019

Global, regional, and national age-sex-specific mortality and life expectancy, 1950-2017: a systematic analysis for the Global Burden of Disease Study 2017

Background: Assessments of age-specific mortality and life expectancy have been done by the UN Population Division, Department of Economics and Social Affairs (UNPOP), the United States Census Bureau, WHO, and as part of previous iterations of the Global Burden of Diseases, Injuries, and Risk Factors Study (GBD). Previous iterations of the GBD used population estimates from UNPOP, which were not derived in a way that was internally consistent with the estimates of the numbers of deaths in the GBD. The present iteration of the GBD, GBD 2017, improves on previous assessments and provides timely estimates of the mortality experience of populations globally. Methods: The GBD uses all available data to produce estimates of mortality rates between 1950 and 2017 for 23 age groups, both sexes, and 918 locations, including 195 countries and territories and subnational locations for 16 countries. Data used include vital registration systems, sample registration systems, household surveys (complete birth histories, summary birth histories, sibling histories), censuses (summary birth histories, household deaths), and Demographic Surveillance Sites. In total, this analysis used 8259 data sources. Estimates of the probability of death between birth and the age of 5 years and between ages 15 and 60 years are generated and then input into a model life table system to produce complete life tables for all locations and years. Fatal discontinuities and mortality due to HIV/AIDS are analysed separately and then incorporated into the estimation. We analyse the relationship between age-specific mortality and development status using the Socio-demographic Index, a composite measure based on fertility under the age of 25 years, education, and income. There are four main methodological improvements in GBD 2017 compared with GBD 2016: 622 additional data sources have been incorporated; new estimates of population, generated by the GBD study, are used; statistical methods used in different components of the analysis have been further standardised and improved; and the analysis has been extended backwards in time by two decades to start in 1950. Findings: Globally, 18·7% (95% uncertainty interval 18·4–19·0) of deaths were registered in 1950 and that proportion has been steadily increasing since, with 58·8% (58·2–59·3) of all deaths being registered in 2015. At the global level, between 1950 and 2017, life expectancy increased from 48·1 years (46·5–49·6) to 70·5 years (70·1–70·8) for men and from 52·9 years (51·7–54·0) to 75·6 years (75·3–75·9) for women. Despite this overall progress, there remains substantial variation in life expectancy at birth in 2017, which ranges from 49·1 years (46·5–51·7) for men in the Central African Republic to 87·6 years (86·9–88·1) among women in Singapore. The greatest progress across age groups was for children younger than 5 years; under-5 mortality dropped from 216·0 deaths (196·3–238·1) per 1000 livebirths in 1950 to 38·9 deaths (35·6–42·83) per 1000 livebirths in 2017, with huge reductions across countries. Nevertheless, there were still 5·4 million (5·2–5·6) deaths among children younger than 5 years in the world in 2017. Progress has been less pronounced and more variable for adults, especially for adult males, who had stagnant or increasing mortality rates in several countries. The gap between male and female life expectancy between 1950 and 2017, while relatively stable at the global level, shows distinctive patterns across super-regions and has consistently been the largest in central Europe, eastern Europe, and central Asia, and smallest in south Asia. Performance was also variable across countries and time in observed mortality rates compared with those expected on the basis of development. Interpretation: This analysis of age-sex-specific mortality shows that there are remarkably complex patterns in population mortality across countries. The findings of this study highlight global successes, such as the large decline in under-5 mortality, which reflects significant local, national, and global commitment and investment over several decades. However, they also bring attention to mortality patterns that are a cause for concern, particularly among adult men and, to a lesser extent, women, whose mortality rates have stagnated in many countries over the time period of this study, and in some cases are increasing

Triage protocol of an emergency unit

Orientador: Izilda Esmenia Muglia AraújoDissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Ciências MédicasResumo: Introdução: A elaboração e implementação de um protocolo de classificação de risco em unidades de emergência prioriza o atendimento de acordo com a gravidade do paciente de maneira homogênea entre todos os profissionais. Desta forma, diminui-se o tempo de espera dos pacientes graves, melhorando a qualidade da assistência prestada. Para isto, é necessário conhecer a demanda e o perfil da Unidade, utilizando-se um protocolo compatível com estas características. Objetivos: Identificar o perfil sócio-demográfico e as principais queixas da população adulta atendida na Unidade de Emergência de um Hospital Universitário. Validar o conteúdo do protocolo de avaliação e classificação de risco de pacientes elaborado e verificar a sua confiabilidade. Método: Estudo descritivo/retrospectivo e metodológico desenvolvido na Unidade de Emergência de um Hospital Universitário no interior do Estado de São Paulo. Compreendeu cinco etapas: avaliação do perfil e da demanda da Unidade, avaliação dos protocolos de classificação de risco existentes na literatura, elaboração, validação de conteúdo e verificação da confiabilidade do protocolo. O instrumento utilizado para caracterização do perfil foi estruturado com base nos dados do Boletim de Atendimento de Urgência (BAU) e o protocolo de classificação de risco com base nos existentes na literatura. A amostra do perfil da população foi constituída por 3424 BAU do período de janeiro a dezembro de 2008. A validação de conteúdo foi realizada por seis juízes individualmente e uma reunião do comitê de juízes; a confiabilidade pela pesquisadora e quatro observadores, a última mediante aplicação do protocolo em 40 pacientes. Resultados: A procura espontânea pela Unidade foi feita, predominantemente, por mulheres jovens na faixa etária dos 14 aos 54 anos dos bairros próximos à Unidade durante a semana e no horário das sete às dezenove horas. As queixas mais freqüentes foram: cefaléia, dor abdominal, dor torácica, lombalgia, tosse, febre, vômito, dispnéia, dor em MMII, náusea, tontura, dor de garganta, diarréia, mialgia, disúria, cervicalgia e dor em MMSS. Houve predominância da classificação de risco na prioridade verde (67%), sendo o tempo médio de espera para a classificação de 33,6 min e para o atendimento médico de 79,4 min. Na validação de conteúdo foram obtidos os seguintes percentuais de concordância entre os juízes: na organização -100% em 31 itens e 83,3% em quatro; na abrangência - 32 dos 35 itens obtiveram concordâncias iguais ou maiores a 66,6%; objetividade- 24 itens obtiveram concordâncias iguais ou maiores a 66,6% e na pertinência- 30 itens obtiveram concordâncias iguais ou maiores a 66,6%. Após a avaliação individual, o protocolo foi modificado na reunião do comitê de juízes. A confiabilidade obteve grau de concordância excelente (Coeficiente Kappa ponderado = 0,81). Conclusão: O perfil da amostra adulta atendida na Unidade foi de adultos jovens em idade produtiva, sexo feminino, procedentes do próprio município, demanda espontânea, no período diurno em dias úteis. Os atendimentos apontaram para queixas de baixa complexidade, predominando a prioridade verde. O protocolo de avaliação e classificação de risco demonstrou validade de conteúdo e o teste de concordância entre os observadores apresentou excelente confiabilidade. Esta Dissertação de Mestrado pertence à linha de pesquisa Processo de Cuidar em Saúde e Enfermagem.Abstract: Introduction: The design and implementation of a protocol for assessing risks in emergency care prioritizes according to the patient severity evenly between all professionals. Thus, the waiting time is decreased for critical patients, improving quality of care. Therefor, you must know demand and profile of the Unit, using a compatible protocol with these features. Objectives: Identify the socio-demographic profile and the main complaints of the adult population at the Emergency Unit of a Hospital of University. Validate the contents of the protocol for assessment and risk classification of patients and verify its reliability. Method: A descriptive / retrospective and methodology developed in the Emergency Unit of a Hospital of University of São Paulo State. Comprised five steps: assessment of demand and the profile of the Unit; assessment of protocols of risk classification in the literature; development; content validation; and verification of the reliability of the protocol. The used instrument to characterize the profile has been struct ured based on data from the Bulletin of Emergency Room(BER) and the protocol of risk classification on the basis of the literature. The sample profile of the population consisted of 3424 BER from January to December 2008. The content validation was performed by six judges individually and a meeting of the committee of judges, the reliability of the researcher and four observers, the latter by applying the protocol in 40 patients. Results: The spontaneous demand for unity was made predominantly by young women aged 14 to 54 years in neighborhoods close to the unit during the week and on schedule from seven to nineteen hours. The most frequent complaints were headache, abdominal pain, chest pain, back pain, cough, fever, vomiting, dyspnea, pain in lower limbs, nausea, dizziness, sore throat, diarrhea, myalgia, dysuria, pain in neck and upper limbs. There predominance of risk classification in the priority green (67%), and the average waiting time for the classification of 33.6 min and for the medical care of 79.4 min. In the content validation were obtained the following percentages of agreement among the judges: the organization -100% in 31 items and 83.3% in four, in the coverage - 32 of 35 items had equal or greater concordance to 66.6%; objectivity - 24 items had equal or greater concordance to 66.6% and the relevance-30 items had equal or greater concordance to 66.6%. After individual assessment, the protocol was amended at the meeting of the committee of judges. The degree of reliability achieved excellent agreement (weighted kappa = 0.81). Conclusion: The profile of the sample answered in the adult unit were young adults of working age, female, coming from the municipality itself, spontaneous, during the daytime on weekdays. The consultations pointed to complaints of low complexity, predominantly green priority. The protocol for assessment and classification of risk demonstrated content validity and test of agreement between observers showed excellent reliability. This Master Dissertation is of the Processes in Health Care and Nursing research line.MestradoEnfermagem e TrabalhoMestre em Enfermage

Protocolo de avaliação e classificação de risco de pacientes em unidade de emergência

to develop, validate the contents and verify the reliability of a risk classification protocol for an Emergency Unit. METHOD: the content validation was developed in a University Hospital in a country town located in the state of Sao Paulo and was carried out in two stages: the first with the individual assessment of specialists and the second with the meeting between the researchers and the specialists. The use of the protocol followed a specific guide. Concerning reliability, the concordance or equivalent method among observers was used. RESULTS: the protocol developed showed to have content validity and, after the suggested changes were made, there were excellent results concerning reliability. CONCLUSION: the assistance flow chart was shown to be easy to use, and facilitate the search for the complaint in each assistance priority222218225elaborar e validar o conteúdo e verificar a confiabilidade de um protocolo de classificação de risco para Unidade de Emergência. MÉTODO: desenvolvido em um hospital universitário do interior paulista. A validação de conteúdo realizou-se em duas etapas: a primeira com a avaliação individual dos especialistas e a segunda com reunião entre as pesquisadoras e os especialistas. A aplicação do protocolo seguiu roteiro específico. Na confiabilidade utilizou-se o método de concordância ou equivalência entre observadores. RESULTADOS: o protocolo elaborado apresentou validade de conteúdo e, após a realização das alterações sugeridas, obtiveram-se resultados de confiabilidade excelentes. CONCLUSÃO: o fluxograma de atendimento mostrou-se de fácil aplicabilidade, sendo facilitador para a busca, pela queixa, em cada prioridade de atendiment