Explaining cross-cultural pragmatic findings: moving from politeness maxims to sociopragmatic interactional principles (SIPs)

This paper focuses on how culture can be treated as an explanatory variable in cross-cultural pragmatic studies. It starts with a review of pragmatic maxims [Grice, H. Paul, 1989. Logic and Conversation. William James Lectures, 1967. (Reprinted in Grice, H.P. (Ed.), Studies in the Way of Words, pp. 22–40); Leech, Geoffrey N., 1983. Principles of Pragmatics. London: Longman; Journal of Pragmatics 14 (1990)237], discussing the strengths and weaknesses of the concept. It then presents the findings from a British-Chinese replication of Kim's [Human Communication Research 21(1996)128] cross-cultural study of conversational constraints, and argues that the notion of maxims should be reconceptualised as sociopragmatic interactional principles (SIPs). The notion of SIPs is defined and explained, referring to the sociopragmatic-pragmalinguistic distinction [Leech, Geoffrey N., 1983. Principles of Pragmatics. London: Longman; Applied Linguistics 4(1983)91] and other cross-cultural pragmatic approaches [House, Julianne, 2000. Understanding misunderstanding: a pragmatic-discourse approach to analyzing mismanaged rapport in talk across cultures. In: Spencer-Oatey, H. (Ed.), Culturally Speaking. Managing Rapport through Talk across Cultures. Continuum, London; 145–164; Journal of Pragmatics 9 (1985)145]. SIPs are also discussed in relation to Brown and Levinson's [Brown, Penelope, Levinson, Stephen C., 1987. Politeness. Some Universals in Language Usage. CUP, Cambridge (Originally published ad ‘Universals in language usage: politeness phenomenon’ In: Goody, E. (1987), Questions and Politeness: Strategies in Social Interaction. CUP, New York.)] perspectives on the impact of culture on language use. The paper ends with a call for more research to establish on an empirical basis the types of interactional principles that exist, and their interrelationships

Managing rapport in talk: using rapport sensitive incidents to explore the motivational concerns underlying the management of relations

This paper focuses on the motivational concerns that underlie the management of relations. In linguistics, the management of relations has been discussed extensively within politeness theory, and so the paper starts by identifying four key issues of controversy in politeness theory: (a) should ‘polite’ language use be explained in terms of face (e.g. Brown, Penelope, Levinson, Stephen C., 1987. Politeness. Some Universals in Language Usage, CUP, Cambridge. [Originally published as Universals in Language Usage: Politeness Phenomenon. In: Goody, Esther, (Ed.), Questions and Politeness: Strategies in Social Interaction. CUP, New York, 1978), conversational maxims (e.g. Leech, Geoffrey N., 1983. Principles of Pragmatics. Longman, London), and/or conversational rights (e.g. Fraser, Bruce, 1990. Perspectives on politeness. Journal of Pragmatics 14 (2), 219–236); (b) why are speech acts such as orders interpersonally sensitive — is it because they are a threat to our autonomy (Brown and Levinson, 1987 [1978]), or because of cost–benefit concerns (Leech, 1983); (c) is Brown and Levinson's concept of negative face too individually focused, and should a social identity component be included (Matsumoto, Yoshiko, 1988. Reexamination of the universality of face: politeness phenomena in Japanese. Journal of Pragmatics 12, 403–426); and (d) is face just a personal/individual concern or can it be a group concern (Gao, Ge, 1996. Self and other: a Chinese perspective on interpersonal relationships. In: Gudykunst, W.B., Ting-Toomey, S., Nishida, T. (Eds.), Communication in Personal Relationships Across Cultures, Sage, London. pp. 81–101.)? The paper then uses reports of authentic rapport sensitive incidents to throw light on these controversial issues and to find out the relational management concerns that people perceive in their everyday lives. It maintains that such data is important to politeness theory, because linguistic politeness needs to be studied within the situated social psychological context in which it occurs. The paper ends by presenting and arguing for a conceptual framework that draws a fundamental distinction between face and sociality rights, and that incorporates an independent/interdependent perspective, thus providing a more comprehensive framework for analysing the management of relations than is currently available

Under-representation of males in the early years: the challenges leaders face

This article investigates why there appears to be an under-representation of males in comparison to their female colleagues in the Early Years (EY) sector, and the perception of male teachers progressing more quickly to leadership positions when they do enter this context. Using case studies of final year male students on an Initial Teacher Training (ITT) undergraduate degree course at one university, we attempt to analyse data on male under-representation in Early Years against contemporary theories of identity, power and leadership. Questionnaires and interviews were conducted with the male sample group and male senior leaders in primary schools to gain an overview as to the leadership support they needed and provided. Our tentative findings suggested that male trainees are happy to work in an Early Years context and take leadership positions, but the challenge for leaders is that male trainees require strong leadership mentoring processes to help overcome perceived contextual barriers

International education: a force for peace and cross-cultural understanding?

This paper discusses the notion that the international sojourn has the potential to transform sojourners into cultural mediators who carry the power to improve global relations. A year-long ethnographic study of the adjustment experiences of international postgraduate students in England revealed a universal early enthusiasm for cross-cultural contact that was matched by a widespread adoption of segregated patterns of interacting. The most common friendship networks were described by bonds with conationals, and yet all students attested to an increase in their cultural learning and mindfulness by the end of the sojourn. Nevertheless, intercultural competence was maximised only in those few students who pursued a multicultural strategy of interaction, leading the researcher to call on Higher Education Institutions to instigate policies to encourage lasting cross-cultural contact

Migrant networks, language learning and tourism employment

This paper examines the relationship between migrants’ social networks, the processes of language acquisition and tourism employment. Data collected using netnography and interviews are used to identify the strategies that Polish workers in the UK use to develop their language skills. The paper highlights the roles played by co-workers, co-nationals and customers in migrants’ language learning, both in the physical spaces of work and the virtual spaces of internet forums. It also shows how migrant workers exchange knowledge about the use of English during different stages of their migration careers: prior to leaving their country of origin and getting a job, during their employment and after leaving their job. Implications for academic inquiry and human resource management practice are outlined

Fear of the unknown: a pre-departure qualitative study of Turkish international students

This paper presents findings from eleven in-depth interviews with Turkish undergraduate students, who were, by the time of data collection, about to spend a semester at a European university under the Erasmus exchange scheme. The students all agreed to be interviewed about their feelings about studying in a foreign culture, and were found to be anxious prior to departure about the quality of accommodation in the new destination, their language ability and the opportunity to form friendships. Fears were expressed about possible misconceptions over Turkey as a Muslim and a developing country. Suggestions are made for HEI interventions to allay student travellers’ concerns

Understanding response patterns in dyadic conflict: An interactive approach combining self-construal and opponent's dominance-submissiveness

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Learning health ‘safety’ within non-technical skills interprofessional simulation education: a qualitative study

Background: Healthcare increasingly recognises and focusses on the phenomena of ‘safe practice’ and ‘patient safety.’ Success with non-technical skills (NTS) training in other industries has led to widespread transposition to healthcare education, with communication and teamwork skills central to NTS frameworks. Objective: This study set out to identify how the context of interprofessional simulation learning influences NTS acquisition and development of ‘safety’ amongst learners. Methods: Participants receiving a non-technical skills (NTS) safety focussed training package were invited to take part in a focus group interview which set out to explore communication, teamwork, and the phenomenon of safety in the context of the learning experiences they had within the training programme. The analysis was aligned with a constructivist paradigm and took an interactive methodological approach. The analysis proceeded through three stages, consisting of open, axial, and selective coding, with constant comparisons taking place throughout each phase. Each stage provided categories that could be used to explore the themes of the data. Additionally, to ensure thematic saturation, transcripts of observed simulated learning encounters were then analysed. Results: Six themes were established at the axial coding level, i.e., analytical skills, personal behaviours, communication, teamwork, context, and pedagogy. Underlying these themes, two principal concepts emerged, namely: intergroup contact anxiety – as both a result of and determinant of communication – and teamwork, both of which must be considered in relation to context. These concepts have subsequently been used to propose a framework for NTS learning. Conclusions: This study highlights the role of intergroup contact anxiety and teamwork as factors in NTS behaviour and its dissipation through interprofessional simulation learning. Therefore, this should be a key consideration in NTS education. Future research is needed to consider the role of the affective non-technical attributes of intergroup contact anxiety and teamwork as focuses for education and determinants of safe behaviour

Let\u27s Talk About How We Talk: Communication Agreements in the Library Workplace

Purpose: This chapter introduces a new tool, termed the Communication Agreement, for enhancing communication in the library workplace. The chapter defines the communication agreement, provides discussion questions for forming a communication agreement, provides examples of how communication agreements are beneficial to a diverse library workforce, and provides strategies to informally assess communication agreements’ effectiveness. Practical implications: Communication problems in diverse library workplaces can lead to, or exacerbate, conflict between employees. Generational, cross-cultural, gender, and other differences can lead to misunderstandings and conflict between employees. The communication agreement provides library managers with a tool to bridge differences in communication styles between employees, enable employees to engage in more effective communication, assist employees in developing better understandings and respect for colleagues of different backgrounds, and raise employees’ emotional intelligences. Originality/Value: Numerous resources and publications provide generalized approaches to communicating with others in a heterogeneous workplace or team, but the communication agreement provides a new approach for developing effective communication between people in a diverse library workplace. Limitations: The chapter lays out informal assessment strategies for the communication agreement, but formal assessment methods and metrics still need to be developed

Predictors of quality of life and depression among Koreanâ American cancer patients and their family caregivers

ObjectiveThis study examined social, cultural, and appraisal factors associated with Koreanâ American cancer patients’ and their family caregivers’ quality of life (QOL) and depression.MethodsData were from Koreanâ American cancer patients and their family caregivers (N = 60 dyads) living in the United States. Study aims were examined using descriptive statistics and multiple regression.ResultsFor patients, higher social support and lower negative appraisal of illness predicted higher patient QOL; negative appraisal of illness also predicted higher patient depression. For caregivers, older age, having fewer traditional Korean values, and more modern (individualistic) values predicted higher caregiver QOL. Caregivers who held more modern values also had less depression.ConclusionsHigher support and less negative appraisal predicted better QOL in patients. For caregivers however, the type of cultural values they held (tradition or modern) was a key factor that predicted level of QOL and depression. Assessment of support and appraisal as well as attention to cultural values may enhance their QOL and reduce depression.Peer Reviewedhttps://deepblue.lib.umich.edu/bitstream/2027.42/146554/1/pon4864.pdfhttps://deepblue.lib.umich.edu/bitstream/2027.42/146554/2/pon4864_am.pd