984 research outputs found

    IMPROVEMENT OF SERVICE QUALITY BY USING UBIQUITOUS COMPUTING IN HOSPITALITY

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    Economies of developed countries are primarily based on the services sector, where the hospitality industry plays an important role. As such, new service design and service innovation are vital for maintaining competitive advantage. Recently, ubiquitous computing has emerged as a key enabler in various industries in support of service innovation by facilitating the design of new services. This study aims to investigate the benefits provided by ubiquitous computing in the hospitality domain for improved service quality, customer satisfaction, and profitability. First, the literature on service quality is presented, and important quality dimensions are selected accordingly. After providing a brief review of related technologies and existing applications, a ubiquitous computing framework is proposed in support of innovative services for the hotel industry. Via the analysis of the framework, changes in business processes are exposed and the contributions of ubiquitous computing are discussed according to the identified service quality dimensions

    Measurement of the top quark mass in the all- jets final state at root s=13 TeV and combination with the lepton plus jets channel

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    A top quark mass measurement is performed using 35.9 fb - 1 of LHC proton- proton collision data collected with the CMS detector at v s = 13 TeV. The measurement uses the tt all- jets final state. A kinematic fit is performed to reconstruct the decay of the tt system and suppress themultijet background. Using the ideogram method, the top quark mass ( mt) is determined, simultaneously constraining an additional jet energy scale factor ( JSF). The resulting value of mt = 172.34 +/- 0.20 ( stat+ JSF) +/- 0.70 ( syst) GeV is in good agreement with previous measurements. In addition, a combined measurement that uses the tt lepton+ jets and all- jets final states is presented, using the same mass extraction method, and provides an mt measurement of 172.26 +/- 0.07 ( stat+ JSF) +/- 0.61 ( syst) GeV. This is the first combined mt extraction from the lepton+ jets and all- jets channels through a single likelihood function.Peer reviewe

    Measurements of triple-differential cross sections for inclusive isolated-photon+jet events in pp\mathrm{p}\mathrm{p} collisions at s=8TeV\sqrt{s} = 8\,\text {TeV}

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    Search for supersymmetry in events with a photon, jets, b-jets, and missing transverse momentum in proton–proton collisions at 13 TeV

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    A search for supersymmetry is presented based on events with at least one photon, jets, and large missing transverse momentum produced in proton–proton collisions at a center-of-mass energy of 13TeV. The data correspond to an integrated luminosity of 35.9fb −1 and were recorded at the LHC with the CMS detector in 2016. The analysis characterizes signal-like events by categorizing the data into various signal regions based on the number of jets, the number of b-tagged jets, and the missing transverse momentum. No significant excess of events is observed with respect to the expectations from standard model processes. Limits are placed on the gluino and top squark pair production cross sections using several simplified models of supersymmetric particle production with gauge-mediated supersymmetry breaking. Depending on the model and the mass of the next-to-lightest supersymmetric particle, the production of gluinos with masses as large as 2120GeV and the production of top squarks with masses as large as 1230GeV are excluded at 95% confidence level

    Inclusive search for supersymmetry in pp collisions at root s=13 TeV using razor variables and boosted object identification in zero and one lepton final states

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    A search has been performed for heavy resonances decaying to ZZ or ZW in 2l2q final states, with two charged leptons (l = e, mu) produced by the decay of a Z boson, and two quarks produced by the decay of a W or Z boson. The analysis is sensitive to resonances with masses in the range from 400 to 4500 GeV. Two categories are defined based on the merged or resolved reconstruction of the hadronically decaying vector boson, optimized for high- and low-mass resonances, respectively. The search is based on data collected during 2016 by the CMS experiment at the LHC in proton-proton collisions with a center-of-mass energy of root s = 13 TeV, corresponding to an integrated luminosity of 35.9 fb(-1). No excess is observed in the data above the standard model background expectation. Upper limits on the production cross section of heavy, narrow spin-1 and spin-2 resonances are derived as a function of the resonance mass, and exclusion limits on the production of W' bosons and bulk graviton particles are calculated in the framework of the heavy vector triplet model and warped extra dimensions, respectively.A search has been performed for heavy resonances decaying to ZZ or ZW in 2l2q final states, with two charged leptons (l = e, mu) produced by the decay of a Z boson, and two quarks produced by the decay of a W or Z boson. The analysis is sensitive to resonances with masses in the range from 400 to 4500 GeV. Two categories are defined based on the merged or resolved reconstruction of the hadronically decaying vector boson, optimized for high- and low-mass resonances, respectively. The search is based on data collected during 2016 by the CMS experiment at the LHC in proton-proton collisions with a center-of-mass energy of root s = 13 TeV, corresponding to an integrated luminosity of 35.9 fb(-1). No excess is observed in the data above the standard model background expectation. Upper limits on the production cross section of heavy, narrow spin-1 and spin-2 resonances are derived as a function of the resonance mass, and exclusion limits on the production of W' bosons and bulk graviton particles are calculated in the framework of the heavy vector triplet model and warped extra dimensions, respectively.An inclusive search for supersymmetry (SUSY) using the razor variables is performed using a data sample of proton-proton collisions corresponding to an integrated luminosity of 35.9 fb(-1), collected with the CMS experiment in 2016 at a center-of-mass energy of =13 TeV. The search looks for an excess of events with large transverse energy, large jet multiplicity, and large missing transverse momentum. The razor kinematic variables are sensitive to large mass differences between the parent particle and the invisible particles of a decay chain and help to identify the presence of SUSY particles. The search covers final states with zero or one charged lepton and features event categories divided according to the presence of a high transverse momentum hadronically decaying W boson or top quark, the number of jets, the number of b-tagged jets, and the values of the razor kinematic variables, in order to separate signal from background for a broad range of SUSY signatures. The addition of the boosted W boson and top quark categories within the analysis further increases the sensitivity of the search, particularly to signal models with large mass splitting between the produced gluino or squark and the lightest SUSY particle. The analysis is interpreted using simplified models of R-parity conserving SUSY, focusing on gluino pair production and top squark pair production. Limits on the gluino mass extend to 2.0 TeV, while limits on top squark mass reach 1.14 TeV.Peer reviewe

    Search for supersymmetry in events with a photon, jets, b-jets, and missing transverse momentum in proton-proton collisions at 13TeV

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    A search for supersymmetry is presented based on events with at least one photon, jets, and large missing transverse momentum produced in proton-proton collisions at a center-of-mass energy of 13 TeV. The data correspond to an integrated luminosity of 35.9 fb -1 and were recorded at the LHC with the CMS detector in 2016. The analysis characterizes signal-like events by categorizing the data into various signal regions based on the number of jets, the number of b-tagged jets, and the missing transverse momentum. No significant excess of events is observed with respect to the expectations from standard model processes. Limits are placed on the gluino and top squark pair production cross sections using several simplified models of supersymmetric particle production with gauge-mediated supersymmetry breaking. Depending on the model and the mass of the nextto-lightest supersymmetric particle, the production of gluinos with masses as large as 2120 GeV and the production of top squarks with masses as large as 1230 GeV are excluded at 95% confidence level.Peer reviewe

    Measurements of the Higgs boson width and anomalous HVV couplings from on-shell and off-shell production in the four-lepton final state

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    Studies of on-shell and off-shell Higgs boson production in the four-lepton final state are presented, using data from the CMS experiment at the LHC that correspond to an integrated luminosity of 80.2 fb(-1) at a center-of-mass energy of 13 TeV. Joint constraints are set on the Higgs boson total width and parameters that express its anomalous couplings to two electroweak vector bosons. These results are combined with those obtained from the data collected at center-of-mass energies of 7 and 8 TeV, corresponding to integrated luminosities of 5.1 and 19.7 fb(-1), respectively. Kinematic information from the decay particles and the associated jets are combined using matrix element techniques to identify the production mechanism and to increase sensitivity to the Higgs boson couplings in both production and decay. The constraints on anomalous HVV couplings are found to be consistent with the standard model expectation in both the on-shell and off-shell regions. Under the assumption of a coupling structure similar to that in the standard model, the Higgs boson width is constrained to be 3.2(-2.2)(+2.8)MeV while the expected constraint based on simulation is 4.1(-4.0)(+5.0) MeV. The constraints on the width remain similar with the inclusion of the tested anomalous HVV interactions.Peer reviewe

    Search for charged Higgs bosons in the H± → τ±ν_τ decay channel in proton-proton collisions at √s= 13 TeV

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    A search is presented for charged Higgs bosons in the H-+/- -> tau(+/-)nu(tau) decay mode in the hadronic final state and in final states with an electron or a muon. The search is based on proton-proton collision data recorded by the CMS experiment in 2016 at a center-of-mass energy of 13 TeV, corresponding to an integrated luminosity of 35.9 fb(-1). The results agree with the background expectation from the standard model. Upper limits at 95% confidence level are set on the production cross section times branching fraction to tau(+/-)nu(tau) for an H-+/- in the mass range of 80GeV to 3TeV, including the region near the top quark mass. The observed limit ranges from 6 pb at 80 GeV to 5 fb at 3 TeV. The limits are interpreted in the context of the minimal supersymmetric standard model m(h)(mod-) scenario.Peer reviewe

    Search for a low-mass τ−τ+ resonance in association with a bottom quark in proton-proton collisions at s \sqrt{s} = 13 TeV

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    A general search is presented for a low-mass τ−τ+ resonance produced in association with a bottom quark. The search is based on proton-proton collision data at a center-of-mass energy of 13 TeV collected by the CMS experiment at the LHC, corresponding to an integrated luminosity of 35.9 fb−1. The data are consistent with the standard model expectation. Upper limits at 95% confidence level on the cross section times branching fraction are determined for two signal models: a light pseudoscalar Higgs boson decaying to a pair of τ leptons produced in association with bottom quarks, and a low-mass boson X decaying to a τ-lepton pair that is produced in the decay of a bottom-like quark B such that B → bX. Masses between 25 and 70 GeV are probed for the light pseudoscalar boson with upper limits ranging from 250 to 44 pb. Upper limits from 20 to 0.3 pb are set on B masses between 170 and 450 GeV for X boson masses between 20 and 70 GeV

    Search for long-lived particles decaying into displaced jets in proton-proton collisions at root s=13 TeV

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    A search for long-lived particles decaying into jets is presented. Data were collected with the CMS detector at the LHC from proton-proton collisions at a center-of-mass energy of 13 TeV in 2016, corresponding to an integrated luminosity of 35.9 fb−1. The search examines the distinctive topology of displaced tracks and secondary vertices. The selected events are found to be consistent with standard model predictions. For a simplified model in which long-lived neutral particles are pair produced and decay to two jets, pair production cross sections larger than 0.2 fb are excluded at 95% confidence level for a long-lived particle mass larger than 1000 GeV and proper decay lengths between 3 and 130 mm. Several supersymmetry models with gauge-mediated supersymmetry breaking or R-parity violation, where pair-produced long-lived gluinos or top squarks decay to several final-state topologies containing displaced jets, are also tested. For these models, in the mass ranges above 200 GeV, gluino masses up to 2300-2400 GeV and top squark masses up to 1350-1600 GeV are excluded for proper decay lengths approximately between 10 and 100 mm. These are the most restrictive limits to date on these models.Peer reviewe
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