Benchmarking level interactivity of Indonesia government university websites

Website interactivity is increasingly essential for higher education institutions in maintaining their relationship with stakeholders. However, limited is known what the level interactivity of a university website is without comparing with other similar educational institutions. Through the use of website content analysis and benchmarking strategy, we evaluate 41 government university website for benchmarking purposes. Base on thirteen interactive criteria, we successfully benchmarked the government university websites and built a-five levels of websites interactivity with different features. Our study highlights that higher level interactivity of website contains more feature that support a two-way communication between university and consumers, while lower level of websites interactivity merely have basic features for communication. The findings suggest the highest level of websites interactivity, the more features they should have. More importantly, the findings suggest web developer to design more interactive features in developing a higher level of website interactivity

Recommender Systems

The ongoing rapid expansion of the Internet greatly increases the necessity of effective recommender systems for filtering the abundant information. Extensive research for recommender systems is conducted by a broad range of communities including social and computer scientists, physicists, and interdisciplinary researchers. Despite substantial theoretical and practical achievements, unification and comparison of different approaches are lacking, which impedes further advances. In this article, we review recent developments in recommender systems and discuss the major challenges. We compare and evaluate available algorithms and examine their roles in the future developments. In addition to algorithms, physical aspects are described to illustrate macroscopic behavior of recommender systems. Potential impacts and future directions are discussed. We emphasize that recommendation has a great scientific depth and combines diverse research fields which makes it of interests for physicists as well as interdisciplinary researchers.Comment: 97 pages, 20 figures (To appear in Physics Reports

Monitoring media pluralism in Europe : testing and implementation of the media pluralism monitor 2014

The Centre for Media Pluralism and Media Freedom (CMPF) has published a Report on the simplification and test implementation of a Media Pluralism Monitor (MPM). The tool is designed to identify potential risks to media pluralism in Member States. The Report tests the application of the tool in 9 Member States

A Novel and Domain-Specific Document Clustering and Topic Aggregation Toolset for a News Organisation

Large collections of documents are becoming increasingly common in the news gathering industry. A review of the literature shows there is a growing interest in datadriven journalism and specifically that the journalism profession needs better tools to understand and develop actionable knowledge from large document sets. On a daily basis, journalists are tasked with searching a diverse range of document sets including news gathering services, emails, freedom of information requests, court records, government reports, press releases and many other types of generally unstructured documents. Document clustering techniques can help address problems of understanding the ever expanding quantities of documents available to journalists by finding patterns within documents. These patterns can be used to develop useful and actionable knowledge which can contribute to journalism. News articles in particular are fertile ground for document clustering principles. Term weighting schemes assign importance to terms within a document and are central to the study of document clustering methods. This study contributes a review of the dominant and most commonly used term frequency weighting functions put forward in research, establishes the merits and limitations of each approach, and proposes modifications to develop a news-centric document clustering and topic aggregation approach. Experimentation was conducted on a large unstructured collection of newspaper articles from the Irish Times to establish if the newly proposed news-centric term weighting and document similarity approach improves document clustering accuracy and topic aggregation capabilities for news articles when compared to the traditional term weighting approach. Whilst the experimentation shows that that the developed approach is promising when compared to the manual document clustering effort undertaken by the three journalist expert users, it also highlights the challenges of natural language processing and document clustering methods in general. The results may suggest that a blended approach of complimenting automated methods with human-level supervision and guidance may yield the best results

Digital user's decision journey

The landscape of the Internet is continually evolving. This creates huge opportunities for different industries to optimize vital channels online, resulting in various-forms of new Internet services. As a result, digital users are interacting with many digital systems and they are exhibiting dynamic behaviors. Their shopping behaviors are drastically different today than it used to be, with offline and online shopping interacting with each other. They have many channels to access online media but their consumption patterns on different channels are quite different. They do philanthropy online to help others but their heterogeneous motivations and different fundraising campaigns leads to distinct path-to-contribution. Understanding the digital user’s decision making process behind their dynamic behaviors is critical as they interact with various digital systems for the firms to improve user experience and improve their bottom line. In this thesis, I study digital users’ decision journeys and the corresponding digital technology firms’ strategies using inter-disciplinary approaches that combine econometrics, economic structural modeling and machine learning. The uncovered decision journey not only offer empirical managerial insights but also provide guideline for introducing intervention to better serve digital users

Exploiting the conceptual space in hybrid recommender systems: a semantic-based approach

Tesis doctoral inédita. Universidad Autónoma de Madrid, Escuela Politécnica Superior, octubre de 200

Personalised video retrieval: application of implicit feedback and semantic user profiles

A challenging problem in the user profiling domain is to create profiles of users of retrieval systems. This problem even exacerbates in the multimedia domain. Due to the Semantic Gap, the difference between low-level data representation of videos and the higher concepts users associate with videos, it is not trivial to understand the content of multimedia documents and to find other documents that the users might be interested in. A promising approach to ease this problem is to set multimedia documents into their semantic contexts. The semantic context can lead to a better understanding of the personal interests. Knowing the context of a video is useful for recommending users videos that match their information need. By exploiting these contexts, videos can also be linked to other, contextually related videos. From a user profiling point of view, these links can be of high value to recommend semantically related videos, hence creating a semantic-based user profile. This thesis introduces a semantic user profiling approach for news video retrieval, which exploits a generic ontology to put news stories into its context. Major challenges which inhibit the creation of such semantic user profiles are the identification of user's long-term interests and the adaptation of retrieval results based on these personal interests. Most personalisation services rely on users explicitly specifying preferences, a common approach in the text retrieval domain. By giving explicit feedback, users are forced to update their need, which can be problematic when their information need is vague. Furthermore, users tend not to provide enough feedback on which to base an adaptive retrieval algorithm. Deviating from the method of explicitly asking the user to rate the relevance of retrieval results, the use of implicit feedback techniques helps by learning user interests unobtrusively. The main advantage is that users are relieved from providing feedback. A disadvantage is that information gathered using implicit techniques is less accurate than information based on explicit feedback. In this thesis, we focus on three main research questions. First of all, we study whether implicit relevance feedback, which is provided while interacting with a video retrieval system, can be employed to bridge the Semantic Gap. We therefore first identify implicit indicators of relevance by analysing representative video retrieval interfaces. Studying whether these indicators can be exploited as implicit feedback within short retrieval sessions, we recommend video documents based on implicit actions performed by a community of users. Secondly, implicit relevance feedback is studied as potential source to build user profiles and hence to identify users' long-term interests in specific topics. This includes studying the identification of different aspects of interests and storing these interests in dynamic user profiles. Finally, we study how this feedback can be exploited to adapt retrieval results or to recommend related videos that match the users' interests. We analyse our research questions by performing both simulation-based and user-centred evaluation studies. The results suggest that implicit relevance feedback can be employed in the video domain and that semantic-based user profiles have the potential to improve video exploration

Using Web Archives to Enrich the Live Web Experience Through Storytelling

Much of our cultural discourse occurs primarily on the Web. Thus, Web preservation is a fundamental precondition for multiple disciplines. Archiving Web pages into themed collections is a method for ensuring these resources are available for posterity. Services such as Archive-It exists to allow institutions to develop, curate, and preserve collections of Web resources. Understanding the contents and boundaries of these archived collections is a challenge for most people, resulting in the paradox of the larger the collection, the harder it is to understand. Meanwhile, as the sheer volume of data grows on the Web, storytelling is becoming a popular technique in social media for selecting Web resources to support a particular narrative or story . In this dissertation, we address the problem of understanding the archived collections through proposing the Dark and Stormy Archive (DSA) framework, in which we integrate storytelling social media and Web archives. In the DSA framework, we identify, evaluate, and select candidate Web pages from archived collections that summarize the holdings of these collections, arrange them in chronological order, and then visualize these pages using tools that users already are familiar with, such as Storify. To inform our work of generating stories from archived collections, we start by building a baseline for the structural characteristics of popular (i.e., receiving the most views) human-generated stories through investigating stories from Storify. Furthermore, we checked the entire population of Archive-It collections for better understanding the characteristics of the collections we intend to summarize. We then filter off-topic pages from the collections the using different methods to detect when an archived page in a collection has gone off-topic. We created a gold standard dataset from three Archive-It collections to evaluate the proposed methods at different thresholds. From the gold standard dataset, we identified five behaviors for the TimeMaps (a list of archived copies of a page) based on the page’s aboutness. Based on a dynamic slicing algorithm, we divide the collection and cluster the pages in each slice. We then select the best representative page from each cluster based on different quality metrics (e.g., the replay quality, and the quality of the generated snippet from the page). At the end, we put the selected pages in chronological order and visualize them using Storify. For evaluating the DSA framework, we obtained a ground truth dataset of hand-crafted stories from Archive-It collections generated by expert archivists. We used Amazon’s Mechanical Turk to evaluate the automatically generated stories against the stories that were created by domain experts. The results show that the automatically generated stories by the DSA are indistinguishable from those created by human subject domain experts, while at the same time both kinds of stories (automatic and human) are easily distinguished from randomly generated storie

The Democratization of News - Analysis and Behavior Modeling of Users in the Context of Online News Consumption

Die Erfindung des Internets ebnete den Weg für die Demokratisierung von Information. Die Tatsache, dass Nachrichten für die breite Öffentlichkeit zugänglicher wurden, barg wichtige politische Versprechen, wie zum Beispiel das Erreichen von zuvor uninformierten und daher oft inaktiven Bürgern. Diese konnten sich nun dank des Internets tagesaktuell über das politische Geschehen informieren und selbst politisch engagieren. Während viele Politiker und Journalisten ein Jahrzehnt lang mit dieser Entwicklung zufrieden waren, änderte sich die Situation mit dem Aufkommen der sozialen Online-Netzwerke (OSN). Diese OSNs sind heute nahezu allgegenwärtig – so beziehen inzwischen $67\%$ der Amerikaner zumindest einen Teil ihrer Nachrichten über die sozialen Medien. Dieser Trend hat die Kosten für die Veröffentlichung von Inhalten weiter gesenkt. Dies sah zunächst nach einer positiven Entwicklung aus, stellt inzwischen jedoch ein ernsthaftes Problem für Demokratien dar. Anstatt dass eine schier unendliche Menge an leicht zugänglichen Informationen uns klüger machen, wird die Menge an Inhalten zu einer Belastung. Eine ausgewogene Nachrichtenauswahl muss einer Flut an Beiträgen und Themen weichen, die durch das digitale soziale Umfeld des Nutzers gefiltert werden. Dies fördert die politische Polarisierung und ideologische Segregation. Mehr als die Hälfte der OSN-Nutzer trauen zudem den Nachrichten, die sie lesen, nicht mehr ($54\%$ machen sich Sorgen wegen Falschnachrichten). In dieses Bild passt, dass Studien berichten, dass Nutzer von OSNs dem Populismus extrem linker und rechter politischer Akteure stärker ausgesetzt sind, als Personen ohne Zugang zu sozialen Medien. Um die negativen Effekt dieser Entwicklung abzumildern, trägt meine Arbeit zum einen zum Verständnis des Problems bei und befasst sich mit Grundlagenforschung im Bereich der Verhaltensmodellierung. Abschließend beschäftigen wir uns mit der Gefahr der Beeinflussung der Internetnutzer durch soziale Bots und präsentieren eine auf Verhaltensmodellierung basierende Lösung. Zum besseren Verständnis des Nachrichtenkonsums deutschsprachiger Nutzer in OSNs, haben wir deren Verhalten auf Twitter analysiert und die Reaktionen auf kontroverse - teils verfassungsfeindliche - und nicht kontroverse Inhalte verglichen. Zusätzlich untersuchten wir die Existenz von Echokammern und ähnlichen Phänomenen. Hinsichtlich des Nutzerverhaltens haben wir uns auf Netzwerke konzentriert, die ein komplexeres Nutzerverhalten zulassen. Wir entwickelten probabilistische Verhaltensmodellierungslösungen für das Clustering und die Segmentierung von Zeitserien. Neben den Beiträgen zum Verständnis des Problems haben wir Lösungen zur Erkennung automatisierter Konten entwickelt. Diese Bots nehmen eine wichtige Rolle in der frühen Phase der Verbreitung von Fake News ein. Unser Expertenmodell - basierend auf aktuellen Deep-Learning-Lösungen - identifiziert, z. B., automatisierte Accounts anhand ihres Verhaltens. Meine Arbeit sensibilisiert für diese negative Entwicklung und befasst sich mit der Grundlagenforschung im Bereich der Verhaltensmodellierung. Auch wird auf die Gefahr der Beeinflussung durch soziale Bots eingegangen und eine auf Verhaltensmodellierung basierende Lösung präsentiert

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse