Information Technology Applications in Hospitality and Tourism: A Review of Publications from 2005 to 2007

The tourism and hospitality industries have widely adopted information technology (IT) to reduce costs, enhance operational efficiency, and most importantly to improve service quality and customer experience. This article offers a comprehensive review of articles that were published in 57 tourism and hospitality research journals from 2005 to 2007. Grouping the findings into the categories of consumers, technologies, and suppliers, the article sheds light on the evolution of IT applications in the tourism and hospitality industries. The article demonstrates that IT is increasingly becoming critical for the competitive operations of the tourism and hospitality organizations as well as for managing the distribution and marketing of organizations on a global scale

Improving the Reliability of Web Search Results

Over the last years, it has been possible to observe the exponential growth of the internet. Everyday new websites are created. Everyday new technologies are developed. Everyday new data is added into the web. The search for available online data on the web has become an increasingly common practice to any person because, the regular user wants to know more. For any existing question or doubt, the user wants the answer the fastest way possible. It is in this field where the search engines are an exceptional tool in helping their users. In order to aid the users reach for what they were seeking for, search engines have become a fantastic tool. Either it is searched for a certain website, some specific information or even for the seek of knowledge, search engines help the user reach his goal. Without their existence, it would be much more difficult and frustrating to find the needed information, which would lead to a tremendous loss of time and resources, and most of the cases, the user would probably not reach the results it was looking for. Thus, the development of web search engines provided a better comfort for the user. However, despite the fact there is a really effective tool, sometimes it can lead to unintended results. Towards a search, the search engine can lead to a suggestion of a website that does not correspond to the expectation of the user. This is due to the fact that search engines only show part of the content related with each correspondent hyperlink, which for several times, users think the answer for what they are looking for is in some website and when they start analysing it, the intended information is not there. Entering and leaving different websites, can be a big inconvenience, even more if the internet connection is slow (as it can happen outside the big cities or in least developed areas), which makes the user lose more time and patience. This dissertation intends to explore the possibility and prove the concept that, with the help and junction of different technologies such as parsing, web crawling, web mining and semantic web in a machine, it is possible to improve the reliability from the search engines, in order for the user lose the minimal time or resources possible

Web 2.0 and destination marketing: current trends and future directions

Over the last decade, destination marketers and Destination Marketing Organizations (DMOs) have increasingly invested in Web 2.0 technologies as a cost-effective means of promoting destinations online, in the face of drastic marketing budgets cuts. Recent scholarly and industry research has emphasized that Web 2.0 plays an increasing role in destination marketing. However, no comprehensive appraisal of this research area has been conducted so far. To address this gap, this study conducts a quantitative literature review to examine the extent to which Web 2.0 features in destination marketing research that was published until December 2019, by identifying research topics, gaps and future directions, and designing a theory-driven agenda for future research. The study’s findings indicate an increase in scholarly literature revolving around the adoption and use of Web 2.0 for destination marketing purposes. However, the emerging research field is fragmented in scope and displays several gaps. Most of the studies are descriptive in nature and a strong overarching conceptual framework that might help identify critical destination marketing problems linked to Web 2.0 technologies is missing

Mexican World Heritage information on the web: Institutional presence and visibility

This study offers a global overview of the presence and visibility of web information on UNESCO World Heritage located in Mexico, via the analysis of official websites and Web 2.0 information. Cultural heritage is a determining factor in linking people to their history, and contributes to increasing cultural tourism and economic development. The study starts from the hypothesis that the design of these has an influence on the dissemination and popularity of the aforementioned heritage. The relationships between the administrative organization of the country and Internet protocols are compared. A webometric study of the official Mexican websites was carried out. An evaluation sheet was designed to allow the assessment of aspects relating to identification, presence, accessibility and content. The multilingual nature of this information and its presence on social networks and Wikipedia was analysed. The analysis of URLs confirms that the domain .mx is used in 84% of cases. The results indicate a noticeable use of Web 2.0 dissemination of the heritage assets on YouTube (51%) and Facebook (40%), followed by 23% on Twitter. The Web Accessibility Initiative (WAI) guidelines are not yet frequently applied. Finally, the results obtained make it possible to identify variables that can contribute to improvements in the visibility and dissemination of official web information.This paper was supported by the RD & I Project, HAR2012-38562 (Spanish Ministry of Economy and Competitiveness)

Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research

This paper reviews the published articles on eTourism in the past 20 years. Using a wide variety of sources, mainly in the tourism literature, this paper comprehensively reviews and analyzes prior studies in the context of Internet applications to Tourism. The paper also projects future developments in eTourism and demonstrates critical changes that will influence the tourism industry structure. A major contribution of this paper is its overview of the research and development efforts that have been endeavoured in the field, and the challenges that tourism researchers are, and will be, facing

CHORUS Deliverable 2.1: State of the Art on Multimedia Search Engines

Based on the information provided by European projects and national initiatives related to multimedia search as well as domains experts that participated in the CHORUS Think-thanks and workshops, this document reports on the state of the art related to multimedia content search from, a technical, and socio-economic perspective. The technical perspective includes an up to date view on content based indexing and retrieval technologies, multimedia search in the context of mobile devices and peer-to-peer networks, and an overview of current evaluation and benchmark inititiatives to measure the performance of multimedia search engines. From a socio-economic perspective we inventorize the impact and legal consequences of these technical advances and point out future directions of research

Web Portal Development Issues: Usability, Site Managementand Content Management

This paper is written with the aim to present the concept of integration between usability, content management and site management in order to design an effective tourism website. The study is based on the common problems that surrounds most of the web developers such as useless contents plus poor design that did not reflect the audience needs and poor site management such as broken links and unsorted web pages that are hard to be keep track. The study will cover on the application of the usability techniques to describe what is right and what is wrong with websites seen by millions. It will also covers on how the site management and content management play important roles in achieving high usability of the website. Assessing usability through case studies and following some guidelines on achieving effective site management and good content management will be part of the methods use in this project. The findings from this study highlight the importance of these existing guidelines and the need to modify or implement some of them to suit the requirement of a good tourism website through a prototype developed in this project

Information Guide: Cyprus. March 2015

A guide to information sources on the Republic of Cyprus, with hyperlinks to information within European Sources Online and on external websites (For other language versions of this record click on the original url