Predicting continuous conflict perception with Bayesian Gaussian processes

Conflict is one of the most important phenomena of social life, but it is still largely neglected by the computing community. This work proposes an approach that detects common conversational social signals (loudness, overlapping speech, etc.) and predicts the conflict level perceived by human observers in continuous, non-categorical terms. The proposed regression approach is fully Bayesian and it adopts Automatic Relevance Determination to identify the social signals that influence most the outcome of the prediction. The experiments are performed over the SSPNet Conflict Corpus, a publicly available collection of 1430 clips extracted from televised political debates (roughly 12 hours of material for 138 subjects in total). The results show that it is possible to achieve a correlation close to 0.8 between actual and predicted conflict perception

Modelling Participant Affect in Meetings with Turn-Taking Features

This paper explores the relationship between turn-taking and meeting affect. To investigate this, we model post-meeting ratings of satisfaction, cohesion and leadership from participants of AMI corpus meetings using group and individual turn-taking features. The results indicate that participants gave higher satisfaction and cohesiveness ratings to meetings with greater group turn-taking freedom and individual very short utterance rates, while lower ratings were associated with more silence and speaker overlap. Besides broad applicability to satisfaction ratings, turn-taking freedom was found to be a better predictor than equality of speaking time when considering whether participants felt that everyone they had a chance to contribute. If we include dialogue act information, we see that substantive feedback type turns like assessments are more predictive of meeting affect than information giving acts or backchannels. This work highlights the importance of feedback turns and modelling group level activity in multiparty dialogue for understanding the social aspects of speech

Sympathy Begins with a Smile, Intelligence Begins with a Word: Use of Multimodal Features in Spoken Human-Robot Interaction

Recognition of social signals, from human facial expressions or prosody of speech, is a popular research topic in human-robot interaction studies. There is also a long line of research in the spoken dialogue community that investigates user satisfaction in relation to dialogue characteristics. However, very little research relates a combination of multimodal social signals and language features detected during spoken face-to-face human-robot interaction to the resulting user perception of a robot. In this paper we show how different emotional facial expressions of human users, in combination with prosodic characteristics of human speech and features of human-robot dialogue, correlate with users' impressions of the robot after a conversation. We find that happiness in the user's recognised facial expression strongly correlates with likeability of a robot, while dialogue-related features (such as number of human turns or number of sentences per robot utterance) correlate with perceiving a robot as intelligent. In addition, we show that facial expression, emotional features, and prosody are better predictors of human ratings related to perceived robot likeability and anthropomorphism, while linguistic and non-linguistic features more often predict perceived robot intelligence and interpretability. As such, these characteristics may in future be used as an online reward signal for in-situ Reinforcement Learning based adaptive human-robot dialogue systems.Comment: Robo-NLP workshop at ACL 2017. 9 pages, 5 figures, 6 table

The listening talker: A review of human and algorithmic context-induced modifications of speech

International audienceSpeech output technology is finding widespread application, including in scenarios where intelligibility might be compromised - at least for some listeners - by adverse conditions. Unlike most current algorithms, talkers continually adapt their speech patterns as a response to the immediate context of spoken communication, where the type of interlocutor and the environment are the dominant situational factors influencing speech production. Observations of talker behaviour can motivate the design of more robust speech output algorithms. Starting with a listener-oriented categorisation of possible goals for speech modification, this review article summarises the extensive set of behavioural findings related to human speech modification, identifies which factors appear to be beneficial, and goes on to examine previous computational attempts to improve intelligibility in noise. The review concludes by tabulating 46 speech modifications, many of which have yet to be perceptually or algorithmically evaluated. Consequently, the review provides a roadmap for future work in improving the robustness of speech output

Spotting Agreement and Disagreement: A Survey of Nonverbal Audiovisual Cues and Tools

While detecting and interpreting temporal patterns of non–verbal behavioral cues in a given context is a natural and often unconscious process for humans, it remains a rather difficult task for computer systems. Nevertheless, it is an important one to achieve if the goal is to realise a naturalistic communication between humans and machines. Machines that are able to sense social attitudes like agreement and disagreement and respond to them in a meaningful way are likely to be welcomed by users due to the more natural, efficient and human–centered interaction they are bound to experience. This paper surveys the nonverbal cues that could be present during agreement and disagreement behavioural displays and lists a number of tools that could be useful in detecting them, as well as a few publicly available databases that could be used to train these tools for analysis of spontaneous, audiovisual instances of agreement and disagreement

Speech-driven Animation with Meaningful Behaviors

Conversational agents (CAs) play an important role in human computer interaction. Creating believable movements for CAs is challenging, since the movements have to be meaningful and natural, reflecting the coupling between gestures and speech. Studies in the past have mainly relied on rule-based or data-driven approaches. Rule-based methods focus on creating meaningful behaviors conveying the underlying message, but the gestures cannot be easily synchronized with speech. Data-driven approaches, especially speech-driven models, can capture the relationship between speech and gestures. However, they create behaviors disregarding the meaning of the message. This study proposes to bridge the gap between these two approaches overcoming their limitations. The approach builds a dynamic Bayesian network (DBN), where a discrete variable is added to constrain the behaviors on the underlying constraint. The study implements and evaluates the approach with two constraints: discourse functions and prototypical behaviors. By constraining on the discourse functions (e.g., questions), the model learns the characteristic behaviors associated with a given discourse class learning the rules from the data. By constraining on prototypical behaviors (e.g., head nods), the approach can be embedded in a rule-based system as a behavior realizer creating trajectories that are timely synchronized with speech. The study proposes a DBN structure and a training approach that (1) models the cause-effect relationship between the constraint and the gestures, (2) initializes the state configuration models increasing the range of the generated behaviors, and (3) captures the differences in the behaviors across constraints by enforcing sparse transitions between shared and exclusive states per constraint. Objective and subjective evaluations demonstrate the benefits of the proposed approach over an unconstrained model.Comment: 13 pages, 12 figures, 5 table

Fundamental frequency height as a resource for the management of overlap in talk-in-interaction.

Overlapping talk is common in talk-in-interaction. Much of the previous research on this topic agrees that speaker overlaps can be either turn competitive or noncompetitive. An investigation of the differences in prosodic design between these two classes of overlaps can offer insight into how speakers use and orient to prosody as a resource for turn competition. In this paper, we investigate the role of fundamental frequency (F0) as a resource for turn competition in overlapping speech. Our methodological approach combines detailed conversation analysis of overlap instances with acoustic measurements of F0 in the overlapping sequence and in its local context. The analyses are based on a collection of overlap instances drawn from the ICSI Meeting corpus. We found that overlappers mark an overlapping incoming as competitive by raising F0 above their norm for turn beginnings, and retaining this higher F0 until the point of overlap resolution. Overlappees may respond to these competitive incomings by returning competition, in which case they raise their F0 too. Our results thus provide instrumental support for earlier claims made on impressionistic evidence, namely that participants in talk-in-interaction systematically manipulate F0 height when competing for the turn

Do (and say) as I say: Linguistic adaptation in human-computer dialogs

© Theodora Koulouri, Stanislao Lauria, and Robert D. Macredie. This article has been made available through the Brunel Open Access Publishing Fund.There is strong research evidence showing that people naturally align to each other’s vocabulary, sentence structure, and acoustic features in dialog, yet little is known about how the alignment mechanism operates in the interaction between users and computer systems let alone how it may be exploited to improve the efficiency of the interaction. This article provides an account of lexical alignment in human–computer dialogs, based on empirical data collected in a simulated human–computer interaction scenario. The results indicate that alignment is present, resulting in the gradual reduction and stabilization of the vocabulary-in-use, and that it is also reciprocal. Further, the results suggest that when system and user errors occur, the development of alignment is temporarily disrupted and users tend to introduce novel words to the dialog. The results also indicate that alignment in human–computer interaction may have a strong strategic component and is used as a resource to compensate for less optimal (visually impoverished) interaction conditions. Moreover, lower alignment is associated with less successful interaction, as measured by user perceptions. The article distills the results of the study into design recommendations for human–computer dialog systems and uses them to outline a model of dialog management that supports and exploits alignment through mechanisms for in-use adaptation of the system’s grammar and lexicon