PENGARUH CUSTOMER RELATIONSHIP TERHADAP LOYALITAS PELANGGAN PADA PT. BANK MANDIRI (PERSERO) Tbk CABANG COKROAMINOTO MAKASSAR

Penelitian ini bertujuan mengetahui sejauh mana pengaruh kerelasian pelanggan (customer relationship) melalui pemasaran yang berkelanjutan (Continuity marketing ), pemasaran secara individu (one to one)  dan program kerja sama, (partnering atau co marketing) terhadap loyalitas pelanggan Pada PT. Bank Mandiri (Persero) Tbk Cabang Cokroaminoto Makassar. Penelitian ini menggunakan pendekatan kuantitatif dengan jumlah sampel sebanyak 100 orang yang dipilih dengan metode sampling purposive. Metode analisis yang digunakan adalah analisis deskriptif dan regresi linier berganda. Hasil penelitian dengan menggunakan SPSS 17 didapatkan hubungan yang positif dan signifikan customer relationship management terhadap loyalitas nasabah pada PT. Bank Mandiri (Persero),Tbk. cabang Cokroaminoto Makassar.

Pengaruh Pengetahuan, Kualitas Produk Dan Promosi Terhadap Keputusan Nasabah Menabung Di Bank Syariah Mandiri Cabang Makassar

Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh pengetahuan, kualitas produk dan promosi terhadap keputusan nasabah menabung. Teknik pengambilan sampel dalam penelitian ini yaitu Non probability sampling (Purposive Sampling) dengan jumlah sampel yang digunakan yaitu 100 sampel.Penelitian ini menggunakan data primer yaitu data yang diperoleh langsung dilapangan. Metode penelitian yang digunakan adalah pendekatan  kuantitatif yang diukur dalam skala semantic differential. Analisis data pada penelitian ini menggunakan regresi linear berganda dan adapun variabel independen dalam penelitian ini adalah pengetahuan, kualitas produk dan promosisedangkan variabel dependen dalam penelitian ini adalah keputusan nasabah menabung. Hasil penelitian menunjukkan bahwa variabel pengetahuan secara parsial berpengaruh positif dan signifikan terhadap keputusan nasabah menabung. Variabel kualitas produk secara parsial berpengaruh positif dan signifikan terhadap keputusan nasabah menabung. Variabel promosi secara parsial berpengaruh positif dan signifikan terhadap keputusan nasabah menabung. Variabel pengetahuan, kualitas produk dan promosi secara simultan berpengaruh positif dan signifikan terhadap keputusan nasabah menabung dan memiliki koefisien determinasi sebesar 91,2% sedangkan sisanya dijelaskan oleh variabel lainnya diluar penelitian ini. Yang terakhir, variabel kualitas produk memiliki pengaruh paling dominan terhadap keputusan nasabah menabung

Distribution and Improvement of the Capital Market in Indonesia: A Comparative Study of Risk Management

Purpose: The purpose of this article is to determine whether there are differences in the level of return and risk of the conventional and Islamic capital markets. Research design, data and methodology: This study takes data on the Jakarta Islamic Index (JII) and the Liquid-45 (LQ45) stock groups in the 2017 to 2020 period. The research approach used is quantitative research with a type of comparison. The data used secondary data sourced from the closing price of shares on the Indonesia Stock Exchange. The statistical method used to test the hypothesis is a different test or independent sample t-test. Results: There is a significant difference between the rate of return and investment risk in JII and LQ-45. The rate of return and risk of investing in LQ-45 is higher than that of JII. Conclusions: There is a significant difference in the rate of return on investment in Jakarta Islamic Index (JII) and LQ-45, including conventional stock Liquid-45 (LQ-45) is higher than the rate of return on shares of JII shares. There is a significant difference in the level of investment risk in the Jakarta Islamic Index (JII) and the Liquid-45 (LQ-45), where the risk level for the LQ-45 is higher than that of the JII shares

Antimicrobial resistance among migrants in Europe: a systematic review and meta-analysis

BACKGROUND: Rates of antimicrobial resistance (AMR) are rising globally and there is concern that increased migration is contributing to the burden of antibiotic resistance in Europe. However, the effect of migration on the burden of AMR in Europe has not yet been comprehensively examined. Therefore, we did a systematic review and meta-analysis to identify and synthesise data for AMR carriage or infection in migrants to Europe to examine differences in patterns of AMR across migrant groups and in different settings. METHODS: For this systematic review and meta-analysis, we searched MEDLINE, Embase, PubMed, and Scopus with no language restrictions from Jan 1, 2000, to Jan 18, 2017, for primary data from observational studies reporting antibacterial resistance in common bacterial pathogens among migrants to 21 European Union-15 and European Economic Area countries. To be eligible for inclusion, studies had to report data on carriage or infection with laboratory-confirmed antibiotic-resistant organisms in migrant populations. We extracted data from eligible studies and assessed quality using piloted, standardised forms. We did not examine drug resistance in tuberculosis and excluded articles solely reporting on this parameter. We also excluded articles in which migrant status was determined by ethnicity, country of birth of participants' parents, or was not defined, and articles in which data were not disaggregated by migrant status. Outcomes were carriage of or infection with antibiotic-resistant organisms. We used random-effects models to calculate the pooled prevalence of each outcome. The study protocol is registered with PROSPERO, number CRD42016043681. FINDINGS: We identified 2274 articles, of which 23 observational studies reporting on antibiotic resistance in 2319 migrants were included. The pooled prevalence of any AMR carriage or AMR infection in migrants was 25·4% (95% CI 19·1-31·8; I2 =98%), including meticillin-resistant Staphylococcus aureus (7·8%, 4·8-10·7; I2 =92%) and antibiotic-resistant Gram-negative bacteria (27·2%, 17·6-36·8; I2 =94%). The pooled prevalence of any AMR carriage or infection was higher in refugees and asylum seekers (33·0%, 18·3-47·6; I2 =98%) than in other migrant groups (6·6%, 1·8-11·3; I2 =92%). The pooled prevalence of antibiotic-resistant organisms was slightly higher in high-migrant community settings (33·1%, 11·1-55·1; I2 =96%) than in migrants in hospitals (24·3%, 16·1-32·6; I2 =98%). We did not find evidence of high rates of transmission of AMR from migrant to host populations. INTERPRETATION: Migrants are exposed to conditions favouring the emergence of drug resistance during transit and in host countries in Europe. Increased antibiotic resistance among refugees and asylum seekers and in high-migrant community settings (such as refugee camps and detention facilities) highlights the need for improved living conditions, access to health care, and initiatives to facilitate detection of and appropriate high-quality treatment for antibiotic-resistant infections during transit and in host countries. Protocols for the prevention and control of infection and for antibiotic surveillance need to be integrated in all aspects of health care, which should be accessible for all migrant groups, and should target determinants of AMR before, during, and after migration. FUNDING: UK National Institute for Health Research Imperial Biomedical Research Centre, Imperial College Healthcare Charity, the Wellcome Trust, and UK National Institute for Health Research Health Protection Research Unit in Healthcare-associated Infections and Antimictobial Resistance at Imperial College London

Analysis of risks of gastric cancer by gastric mucosa among Indonesian ethnic groups

Indonesia is a big country with multiethnic populations whose gastric cancer risks have not been elucidated. We performed a nationwide survey and obtained histological specimens from 1053 individuals in 19 cities across the country. We examined the gastric mucosa, the topography, the atrophic gastritis risk factors, and the gastric cancer risk scores. Almost half (46.1%) of the patients with dyspeptic symptoms had histological abnormalities; chronic (36.3%) and atrophic gastritis (28.9%) being the most frequent. Individuals of the Timor ethnicity had the highest prevalence of acute (52.6%) and chronic gastritis (68.4%), even those negative for H. pylori. Our topographic analysis showed the majority of patients had predominantly antral acute and chronic gastritis. A multivariate logistic regression model showed age (Odds ratio [OR], 1.107), Timor ethnicity (OR, 8.531), and H. pylori infection (OR, 22.643) as independent risk factors for presence of atrophic gastritis. In addition, the gastric cancer risk score was highest in those from Timor, Papuan, and Bugis ethnic populations. Overall, Indonesia is a low-risk gastric cancer country. However, several ethnic groups displayed severe gastric mucosa symptoms suggesting policy makers should focus on those ethnic groups to perform gastric cancer screenings and to eradicate H. pylori