56 research outputs found

    Protecting the Spending Power

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    When product development is becoming more and more complex, development costs rising and shorter development times are demanded, it is becoming obvious that a good customer understanding is essential. Previous research has showed that those companies that wish to develop radically new products must work actively with the identification of their customers‘ hidden needs. The goal of this master thesis project has been to determine how an industrial product development company should proceed with the investigation of hidden customer needs. The purpose of the paper has been to evaluate existing processes, frameworks, and methods and then propose an optimal solution for the case company. The methodology for this master thesis has been a case study at Xylem where interviews with employees have been conducted in parallel with an examination of existing literature within the field. Xylem is an industrial product development company that develops water pumps for many different applications. Apart from interviews a workshop and field tests have been conducted to get a better picture of the case company‘s situation and to verify the proposed methods. The result was a proposed process in five steps, well integrated in Xylem‘s existing process for business development, together with methods which, taken from literature, have been developed especially for the identification of hidden customer needs. The proposal is based on barriers and constraints found in the empirical study. Many of the barriers were also identified in literature which led to the conclusion that similar companies will face many of the same problems. The result of the field tests showed that the proposed methods were successful according to the employees conducting them. They were perceived to be a good tool for Xylem to identify their customers‘ hidden needs and increase the innovative capability, thus increasing the chance of developing successful radically new products. Keywords: hidden customer needs, customer oriented innovation, voice of the customer, radical product developmentNĂ€r produktutveckling blir alltmer komplex och utvecklingskostnaderna ökar samtidigt som kortare utvecklingstider efterfrĂ„gas blir det alltmer pĂ„tagligt att en god kundförstĂ„else Ă€r extremt viktig. Tidigare forskning har visat pĂ„ att företag som vill utveckla radikalt nya produkter bör arbeta aktivt med att identifiera sina kunders outtalade behov. Detta examensarbete har haft för avsikt att undersöka hur ett produktutvecklande industriföretag bör arbeta med identifieringen av outtalade kundbehov. Syftet med arbetet har varit att utvĂ€rdera befintliga processer, metoder och verktyg för att sedan föreslĂ„ en optimal lösning för fallföretaget. Metodiken för detta examensarbete har varit en fallstudie pĂ„ Xylem dĂ€r intervjuer av personal pĂ„ fallföretaget har genomförts parallellt med att befintlig litteratur inom omrĂ„det har undersökts. Xylem Ă€r ett industriellt produktutvecklingsföretag som tillverkar pumpar för bl.a. vattentransport. Utöver intervjuer har en workshop samt fĂ€lttester utförts för att fĂ„ en bĂ€ttre bild av Xylems situation samt att testa de föreslagna metoderna. Resultatet var en föreslagen process i fem steg, vĂ€l integrerad i Xylems befintliga affĂ€rsutvecklingsprocess, med tillhörande metoder, vilka hĂ€mtade ur litteraturen har tagits fram speciellt för att identifiera outtalade kundbehov. Förslaget har baserats pĂ„ barriĂ€rer och begrĂ€nsningar som identifierades i den empiriska undersökningen. MĂ„nga av de barriĂ€rerna identifierades ocksĂ„ i litteraturen vilket ledde till slutsatsen att företag av den hĂ€r typen stĂ„r inför liknande problem. Resultatet av fĂ€lttesterna visade pĂ„ att de föreslagna metoderna föll vĂ€l ut hos utövarna och uppfattades som anvĂ€ndbara för Xylem i deras mĂ„l att bli bĂ€ttre pĂ„ att identifiera outtalade kundbehov och pĂ„ sĂ„ sĂ€tt öka deras innovativa förmĂ„ga och dĂ€rmed chansen att utveckla framgĂ„ngsrika radikalt nya produkter. Nyckelord: outtalade kundbehov, kundorienterad innovation, voice of the customer, radikal produktutvecklin

    Locked nucleic acid (LNA) mediated improvements in siRNA stability and functionality

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    Therapeutic application of the recently discovered small interfering RNA (siRNA) gene silencing phenomenon will be dependent on improvements in molecule bio-stability, specificity and delivery. To address these issues, we have systematically modified siRNA with the synthetic RNA-like high affinity nucleotide analogue, Locked Nucleic Acid (LNA). Here, we show that incorporation of LNA substantially enhances serum half-life of siRNA's, which is a key requirement for therapeutic use. Moreover, we provide evidence that LNA is compatible with the intracellular siRNA machinery and can be used to reduce undesired, sequence-related off-target effects. LNA-modified siRNAs targeting the emerging disease SARS, show improved efficiency over unmodified siRNA on certain RNA motifs. The results from this study emphasize LNA's promise in converting siRNA from a functional genomics technology to a therapeutic platform

    Sekretariatet för selektivt fiske

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    Under hösten/vintern 2015/2016 genomförde sekretariatet för selektivt fiske,vid institutionen för akvatiska resurser (SLU-Aqua) tillsammans med svenskt yrkesfiske, nio projekt inom ramen för regeringsuppdraget selektivt fiske. Den övergripande mĂ„lsĂ€ttningen för alla projekt inom selektivt fiske Ă€r att underlĂ€tta införandet av den landningsskyldighet som beslutats i och med reformen av EU:s gemensamma fiskeripolitik. Projekten syftade dĂ€rför till att minska oönskad fĂ„ngst i svenskt fiske antingen genom att utveckla befintliga fiskemetoder (framförallt inom trĂ„lfiske) eller genom att utveckla alternativa fiskemetoder (frĂ€mst passiva redskap sĂ„som fĂ€llor och burar). 1. "Kombinationsrist för utsortering av fisk och smĂ„ rĂ€kor" (HaV Dnr 1718-15) 2. ”Selektivitet anpassad för smĂ„ rĂ€ktrĂ„lare” (HaV Dnr 1488-16) 3. "RĂ€kburar” (HaV Dnr 1892-15) 4. ”Vidareutveckling av storleksselektiv krĂ€ftrist Halland” (HaV Dnr 1717-15) 5. ”TrĂ„l för fĂ„ngst av plattfisk och stor torsk-rist/stormaskig trĂ„l” (HaV Dnr 1716-15) 6. "FörbĂ€ttrad selektivitet i torsktrĂ„lar i Östersjön" (HaV Dnr 2384-15) 7. "Utsortering av grĂ„sej i pelagiska trĂ„lar" (HaV Dnr 1715-15) 8. "Selektiv laxfĂ€lla" (HaV Dnr 1713-15) 9. "Multifunktionsburar" (HaV Dnr 1712-15) Projekten genomfördes genom att förslag togs fram gemensamt av SLU-Aqua och nĂ€ringen utifrĂ„n fiskets uttryckliga behov och idĂ©er. Projektförslagen prioriterades och beslutades av en sĂ€rskild styrgrupp pĂ„ Havs- och vattenmyndigheten (HaV), varefter SLU-Aqua upphandlade utförare och agerade projektledare. Vinnande part ansvarade sedan för att anskaffa och utveckla respektive projektidĂ© enligt projektplanen med stöd frĂ„n sekretariatet. Projekten avslutades genom en vetenskaplig utvĂ€rdering dĂ€r personal frĂ„n SLUAqua deltog i ett experimentellt fiske dĂ€r det nyutvecklade redskapets fĂ„ngstegenskaper dokumenterades och analyserades under kommersiella fiskeförhĂ„llanden

    ARIA digital anamorphosis : Digital transformation of health and care in airway diseases from research to practice

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    Digital anamorphosis is used to define a distorted image of health and care that may be viewed correctly using digital tools and strategies. MASK digital anamorphosis represents the process used by MASK to develop the digital transformation of health and care in rhinitis. It strengthens the ARIA change management strategy in the prevention and management of airway disease. The MASK strategy is based on validated digital tools. Using the MASK digital tool and the CARAT online enhanced clinical framework, solutions for practical steps of digital enhancement of care are proposed.Peer reviewe

    ARIA digital anamorphosis: Digital transformation of health and care in airway diseases from research to practice

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    Digital anamorphosis is used to define a distorted image of health and care that may be viewed correctly using digital tools and strategies. MASK digital anamorphosis represents the process used by MASK to develop the digital transformation of health and care in rhinitis. It strengthens the ARIA change management strategy in the prevention and management of airway disease. The MASK strategy is based on validated digital tools. Using the MASK digital tool and the CARAT online enhanced clinical framework, solutions for practical steps of digital enhancement of care are proposed

    Reduction in building permit fees : -A study of its effects

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    The introduction of a ten-week time limit in processing building permits, that came in legislation introduced in 2011, has sins its addition been under constant discussion. Mainly due to the fact that big variations in the time needed to get permits has become a reality over the country and that the ten-week limit is not held sufficiently. To address this problem, the government of Sweden came with a proposition. A reduction on building permits fees would be introduced. The idea was that fees were to be reduced by 20% for every week the handling exceeded the ten-week time limit. From the 1 of january 2019, the law is in effect.  How can this potentially effect the building committees economically and what will the results be for applicants and the municipality? That’s what this report seeks to find answers to.  The report has calculated the fees on a referents year (2018), using statistics from UmeĂ„ county’s board of construction. This has given a god estimate on the possible size of the reductions if the working methods don’t change. During the work with the report two key people in UmeĂ„ county’s organization has been available for questions and information, they work as town architect and administrator.          The result shows that the reductions can turn out to be an economical problem for the board of construction mainly because they use fees to finance their organization. In UmeĂ„ county, the fees stand for 93% of all revenues. If the referents year 2018 would be subdued to reductions on permit fees, it would have cost over 12% of total profits by revenues during that year. This makes it very likely that short processing times from now on will be a priority, otherwise reductions can be a severe economic threat. An Increase in stress for people working with permits seems also already to have been an effect. Different ways to make the process faster and more effective has also been discussed, for example the meeting routines for the board of constriction. For the applicants the view is brighter, mainly because it can have to effects: ether the processing time becomes faster or they will get a reduction in price. However, one possible negative is detected that can become a reality. The law states that if there is special circumstances the process time can be prolonged by ten more weeks. This could be used as a loophole to avoid reductions in a non-ethical way. This could mean that certain permits will have longer processing times in the future.                           

    Sjuksköterskors förutsÀttningar att handleda studenter

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    Handledning av sjuksköterskestuderande Àr ett omrÄde som berör alla kliniskt arbetande sjuksköterskor. Det Àr ett omrÄde som tidigare mest varit en sjÀlvklar del av sjuksköterskans arbetsuppgifter, men som inte varit direkt synligt. Syftet med denna studie var att undersöka vilka förutsÀttningar sjuksköterskor upplever att de behöver för att handleda studenter vid verksamhetsförlagd utbildning (VFU). Metoden bygger pÄ en systematisk litteraturstudie med 11 vetenskapliga artiklar som kritiskt granskats och analyserats. Studien identifierade tre huvudkategorier som var förutsÀttningar för sjuksköterskor vid handledning av studenter. Dessa handlar om: samverkan kunskap och kompetens organisatoriska förutsÀttningar och resursbehov Till dessa kategorier framkommer ett antal subkategorier som handlar om att det krÀvs samverkan mellan universitet, VFU-plats, handledare och student. Utbildning och förberedelse av handledare Àr nödvÀndigt för att öka kunskapen om metoder vid handledning. Vidare Àr handledarens motivation och intresse för handledning viktigt. För att bra handledning skall kunna genomföras mÄste sjuksköterskan utbildas, fÄ kunskaper om handledningsstrategier, fÄ stöd och tid för reflektion samt feedback och belöningar. Sjuksköterskans arbetsbelastning mÄste anpassas för att handledningen av studenter ska fÄ den tid som behövs.Nurses conditions when preceptoring students Preceptoring student-nurses is a field that concerns all clinical registered nurses. This field has been an obvious task for nurses but not been visible and acknowledged. The aim of this study is to explore what conditions nurses percept they need to precept student in clinical settings. Method used is a systematic literature study where 11 scientific articles been critically reviewed and analysed. The study identified three main categories to be important conditions for nurses when preceptoring students. They are about: cooperation knowledge and competence organizational conditions and resource requirement To these categories occur a number of sub-categories. They deal with the need of cooperation between university, clinical setting, preceptor and student. Education and preparation of the preceptor is necessary to increase the knowledge of methods when preceptoring. The preceptors' motivation and level of interest in preceptoring is important. To obtain a good quality on preceptorship- the nurse need to be educated, get knowledge about preceptor strategies, get support and time for reflection. They also need feedback and rewards. The workload for the nurse need to be adjusted when preceptoring students so it can take the time needed
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