Matching Queries to Frequently Asked Questions: Search Functionality for the MRSA Web-Portal

As part of the long-term EUREGIO MRSA-net project a system was developed which enables health care workers and the general public to quickly find answers to their questions regarding the MRSA pathogen. This paper focuses on how these questions can be answered using Information Retrieval (IR) and Natural Language Processing (NLP) techniques on a Frequently-Asked-Questions-style (FAQ) database

A Compressive Survey on New Technique Towards Successful Document Research Using Key Phrase Annotations Together with Querying Benefit

Generally it can be challenging to find out the particular pertinent data inside unstructured wording paperwork. This kind of information is still suffocated within unstructured wording and terminology. Annotations by means of Characteristic name-value frames tend to be more significant for retrieval of this sort of documents. This system proposes a novel, different, alternative approach for document retrieval which includes annotations identification. This system identifies the values of structured attributes by reading, analyzing and parsing the uploaded documents. This system proposes an approach for efficient document retrieval using effective methods. The main use of this system is that when users of author perform query based search, they could get minimum and distinct accurate results where it could be easy for retr ieval data from the database. By using these techniques two techniques, workload of system can reduce by large amount. And it also, given the fact the effic iency of searching annotation document will be faster because of using the query-based searching technique or content value searching

Semantic Interaction in Web-based Retrieval Systems : Adopting Semantic Web Technologies and Social Networking Paradigms for Interacting with Semi-structured Web Data

Existing web retrieval models for exploration and interaction with web data do not take into account semantic information, nor do they allow for new forms of interaction by employing meaningful interaction and navigation metaphors in 2D/3D. This thesis researches means for introducing a semantic dimension into the search and exploration process of web content to enable a significantly positive user experience. Therefore, an inherently dynamic view beyond single concepts and models from semantic information processing, information extraction and human-machine interaction is adopted. Essential tasks for semantic interaction such as semantic annotation, semantic mediation and semantic human-computer interaction were identified and elaborated for two general application scenarios in web retrieval: Web-based Question Answering in a knowledge-based dialogue system and semantic exploration of information spaces in 2D/3D

Recommender Systems

The ongoing rapid expansion of the Internet greatly increases the necessity of effective recommender systems for filtering the abundant information. Extensive research for recommender systems is conducted by a broad range of communities including social and computer scientists, physicists, and interdisciplinary researchers. Despite substantial theoretical and practical achievements, unification and comparison of different approaches are lacking, which impedes further advances. In this article, we review recent developments in recommender systems and discuss the major challenges. We compare and evaluate available algorithms and examine their roles in the future developments. In addition to algorithms, physical aspects are described to illustrate macroscopic behavior of recommender systems. Potential impacts and future directions are discussed. We emphasize that recommendation has a great scientific depth and combines diverse research fields which makes it of interests for physicists as well as interdisciplinary researchers.Comment: 97 pages, 20 figures (To appear in Physics Reports

Knowledge Discovery and Management within Service Centers

These days, most enterprise service centers deploy Knowledge Discovery and Management (KDM) systems to address the challenge of timely delivery of a resourceful service request resolution while efficiently utilizing the huge amount of data. These KDM systems facilitate prompt response to the critical service requests and if possible then try to prevent the service requests getting triggered in the first place. Nevertheless, in most cases, information required for a request resolution is dispersed and suppressed under the mountain of irrelevant information over the Internet in unstructured and heterogeneous formats. These heterogeneous data sources and formats complicate the access to reusable knowledge and increase the response time required to reach a resolution. Moreover, the state-of-the art methods neither support effective integration of domain knowledge with the KDM systems nor promote the assimilation of reusable knowledge or Intellectual Capital (IC). With the goal of providing an improved service request resolution within the shortest possible time, this research proposes an IC Management System. The proposed tool efficiently utilizes domain knowledge in the form of semantic web technology to extract the most valuable information from those raw unstructured data and uses that knowledge to formulate service resolution model as a combination of efficient data search, classification, clustering, and recommendation methods. Our proposed solution also handles the technology categorization of a service request which is very crucial in the request resolution process. The system has been extensively evaluated with several experiments and has been used in a real enterprise customer service center

Improving search engines with open Web-based SKOS vocabularies

Dissertação para obtenção do Grau de Mestre em Engenharia InformáticaThe volume of digital information is increasingly larger and even though organiza-tions are making more of this information available, without the proper tools users have great difficulties in retrieving documents about subjects of interest. Good infor-mation retrieval mechanisms are crucial for answering user information needs. Nowadays, search engines are unavoidable - they are an essential feature in docu-ment management systems. However, achieving good relevancy is a difficult problem particularly when dealing with specific technical domains where vocabulary mismatch problems can be prejudicial. Numerous research works found that exploiting the lexi-cal or semantic relations of terms in a collection attenuates this problem. In this dissertation, we aim to improve search results and user experience by inves-tigating the use of potentially connected Web vocabularies in information retrieval en-gines. In the context of open Web-based SKOS vocabularies we propose a query expan-sion framework implemented in a widely used IR system (Lucene/Solr), and evaluated using standard IR evaluation datasets. The components described in this thesis were applied in the development of a new search system that was integrated with a rapid applications development tool in the context of an internship at Quidgest S.A.Fundação para a Ciência e Tecnologia - ImTV research project, in the context of the UTAustin-Portugal collaboration (UTA-Est/MAI/0010/2009); QSearch project (FCT/Quidgest