Nature-based solutions for urban development and tourism

Purpose: The purpose of this paper is to examine how nature-based solutions (NBS) are being used in city areas to improve environmental conditions and increase tourism. This research examines the drivers behind, and impacts of, the application of NBS in city redevelopment projects for tourism. NBS is a term that refers to the use of flora and fauna ecosystems as an approach to resolve problems faced by society. Design/methodology/approach: An interdisciplinary research methodology has been developed to examine the relationship between city NBS and tourism; the methods include a literature review of contemporary practice, field observations and thematic textual analysis from digital archives. The research methodology uses a combined empirical and desk-based analysis of five case studies cites. Findings: NBS, as part of city redevelopment projects, is now a strategic aim of many cities globally to re-brand, re-vision and re-orientate themselves to be more hospitable, liveable and attractive to tourists and visitors. Practical implications: City redevelopment projects are incorporating NBS to address climate change as well as local environmental issues such as disaster resilience whilst simultaneously delivering social and economic benefits. Social implications: The research reveals that NBS can deliver benefits to human wellbeing, tourism, economic vitality as well as more sustainable models of urban development. Originality/value: The research reveals for the first time how NBS is being used as a driver for increasing tourism globally. The research is highly original as it examines a new topic in tourism studies, the role of NBS in relation to city tourism

Role of Personal Cultural Orientations in Intercultural Service Encounters

Purpose: The purpose of this paper is to address a long-standing gap in current research on intercultural service encounters, by exploring the direct and indirect roles of four personal cultural orientations (PCOs) [independence, interdependence (INT), risk aversion (RSK) and ambiguity intolerance (AMB)]. Design/methodology/approach: A 2 × 2 between-subjects experimental design with customers in two countries (Australia and China) using scenarios to manipulate service outcome (failure or success) and photos of foreigners as customer or employee to prime perceived cultural distance (PCD). Findings: Customers with higher (vs lower) independence perceive greater interaction comfort, service quality and satisfaction (SAT) and are affected to a lesser extent by PCD and service outcome, but those with higher (vs lower) RSK or AMB perceive lower interaction comfort, service quality and SAT and are affected more strongly by PCD and service outcome. Research limitations/implications The authors used an “experimental” design with “imaginary” service scenarios to collect data in “two” countries using “four” PCOs for greater control in this paper, but all of these choices may restrict the generalizability of the findings. Practical implications: Service managers need to look beyond visible cultural differences, such as ethnicity, nationality and language, and focus more on the invisible cultural differences in customs, values and norms, as reflected by the four PCOs in this paper. Originality/value: The authors extend prior research on intercultural service encounters by exploring the moderating effects of PCOs on the influence of service outcome and PCD on interaction comfort, service quality and SAT

Tourist attitudes towards water use in the developing world: A comparative analysis

This paper examines tourists' attitudes towards water use based on comparative data from interviews with tourists in Zanzibar, The Gambia and Dominican Republic. Unsustainable water use, accentuated by climate change, threatens access to water which potentially forms a source of conflict between tourists, tourism businesses, residents and the environment. Additionally it raises issues about rights of access to water. The results emphasise the actual nature and scale of tourist use of water and their lack of awareness of the impacts of this use on the local environment and community. This lack of awareness becomes an added indicator of the growing unsustainability of tourism in certain destinations and needs to be considered alongside the longer-term scenarios of climate change. © 2014 Elsevier Ltd

Corporate social responsibility: The disclosure-performance gap

As increased stakeholder pressure requires companies to be transparent about their CSR practices, it is essential to know how reliable corporate disclosure mechanisms are, testing the gap between corporate social responsibility claims and actual practice. This study benchmarks corporate social responsibility policies and practices of ten international hotel groups of particular importance to the European leisure market. We found that corporate systems are not necessarily reflective of actual operations, environmental performance is eco-savings driven, labour policies aim to comply with local legislation, socio-economic policies are inward looking with little acceptance of impacts on the destination, and customer engagement is limited. Generally larger hotel groups have more comprehensive policies but also greater gaps in implementation, while the smaller hotel groups focus only on environmental management and deliver what they promised. As the first survey of its kind in tourism, both the methodology and the findings have implications for further research. © 2012 Elsevier Ltd

Current state and development of Airbnb accommodation offer in 167 countries

The paper examines the size, structure, distribution, dynamics, and use of Airbnb accommodation offer in 167 countries. Web-scrapping Airbnb website in fall 2018 and 2019 resulted in a datasets on 5.7 million listings, including 3.6 million active listings which have been rented out (reviewed) during the last year. Listings are divided into four groups based on types of properties and numbers of offers hosted by one platform user. The results show that the platform is most commonly used to rent out entire apartments by multi-hosts. The numbers of Airbnb listings in countries depend on the level of economic development and size of inbound tourism. One third of Airbnb supply is located in big cities, another one third near seacoasts. Airbnb offer grows most quickly in its relatively new markets, while in primary urban destinations of some European countries it is stable or decreases. The offer of professional hosts is growing more quickly than of peer-to-peer hosts. Differences in the frequency of use and prices of listings exaggerate the geographical unevenness in benefits and impacts of Airbnb activity. Airbnb supply is not a uniform segment of tourist accommodation and its effects on destinations should be considered in relation to territorial context

Drivers of success in implementing sustainable tourism policies in urban areas

The existing literature in the field of sustainable tourism highlights a number of barriers that impede the implementation of policies in this area. Yet, not many studies have so far considered the factors that would contribute to putting this concept into practice, and few address the case of urban areas. The concept of sustainability has only received limited attention in urban tourism research, even though large cities are recognised as one of the most important tourist destinations that attract vast numbers of visitors. Adopting a case study approach, this paper discusses a number of drivers of success identified by policy-makers in London to contribute to the implementation of sustainable tourisms policies at the local level, and briefly looks at the relationship between these drivers and the constraints perceived by the respondents to hinder the implementation of such policies in practice. These findings may help policy-makers in other large cities to successfully develop and implement policies towards sustainable development of tourism in their area

How strong is the linkage between tourism and economic growth in Europe?

In this study, we examine the dynamic relationship between tourism growth and economic growth, using a newly introduced spillover index approach. Based on monthly data for 10 European countries over the period 1995{2012, our analysis reveals the following empirical regularities. First, the tourism-economic growth relationship is not stable over time in terms of both magnitude and direction, indicating that the tourism{led economic growth (TLEG) and the economic{driven tourism growth (EDTG) hypotheses are time{dependent. Second, the aforementioned relationship is also highly economic event{dependent, as it is influenced by the Great Recession of 2007 and the ongoing Eurozone debt crisis that began in 2010. Finally, the impact of these economic events is more pronounced in Cyprus,Greece, Portugal and Spain, which are the European countries that have witnessed the greatest economic downturn since 2009. Plausible explanations of these results are provided and policy implications are drawn

Gender in Tourism Research: Perspectives from Latin America

Purpose This paper aims to examine the knowledge production on tourism gender research in Latin America and to reflect on the main challenges faced by this subfield. Design/methodology/approach The study conducts a bibliometric analysis of the journal articles on tourism gender research in the largest scientific databases in Latin America: Redalyc, Scielo and Latindex. The paper examines variables such as year of publication, journal, authors, affiliation, types of articles, research topics, methodologies and geographical location of fieldwork. Findings The study identified 153 gender aware papers from 70 journals for the period 2001-2015. The leading countries in the subfield are Brazil, Mexico and Argentina. The majority of papers are empirical and have a local scope. The main theoretical approaches derive from sociological and anthropological perspectives with a predominance of qualitative methodologies. There is a need to strengthen the theoretical and epistemological frameworks and increase international collaboration for knowledge exchange among tourism gender scholars. Research limitations/implications The bibliometric analysis was limited to indexed journals with online access. It focused on academic articles and excluded research notes, book reviews and conference proceedings. Originality/value As the main working languages of scientific production in Latin America are Spanish and Portuguese, this is the first attempt to make tourism gender research from this region visible for the predominantly Anglophone tourism academy, with the intention of identifying common challenges

UK tourism arrivals and departures: seasonality, persistence and time trends

Issues such as seasonality, persistence and trends are examined in the series referring to the number of UK arrivals and departures using techniques based on fractional integration. This methodology is much more flexible than others based on integer degrees of differentiation and permits us to describe in a more general way the effects of shocks in the series. Our results indicate that the series display significant time trends; they show high persistence with orders of integration in the fractional range, thus showing long-lasting effects of shocks; seasonality is an important issue, and in removing the seasonality through seasonal differentiation, the time trends disappear though persistence remains as a relevant feature of the data. Policy implications of the results obtained are displayed at the end of the article

Exploring the negotiation thesis application among ski resort tourists: a segmentation approach

The negotiation thesis offers a framework for understanding the participation decision making of tourists. Unlike previous studies that investigate the causal relationship between constraints and tourists’ revisit intention, this study identified distinct segments of ski tourist based on the relative strength of constraints experienced and then investigated their decision-making process across a sample of 1,348 tourists of ski resorts. Chi-Squared Automated Interaction Detection (CHAID) analysis revealed that the decision making process regarding intention to revisit a ski destination varies between highly versus less constrained ski tourists, indicating different relative strengths of interpersonal, intrapersonal and structural constraints and different interactions among them when predicting revisit intention. On a practical basis, albeit the vast majority of participants were willing to repeat its visit, we offer customized per segment recommendations on increasing frequency of visitation and spending levels