Corporate social responsibility: The disclosure-performance gap

As increased stakeholder pressure requires companies to be transparent about their CSR practices, it is essential to know how reliable corporate disclosure mechanisms are, testing the gap between corporate social responsibility claims and actual practice. This study benchmarks corporate social responsibility policies and practices of ten international hotel groups of particular importance to the European leisure market. We found that corporate systems are not necessarily reflective of actual operations, environmental performance is eco-savings driven, labour policies aim to comply with local legislation, socio-economic policies are inward looking with little acceptance of impacts on the destination, and customer engagement is limited. Generally larger hotel groups have more comprehensive policies but also greater gaps in implementation, while the smaller hotel groups focus only on environmental management and deliver what they promised. As the first survey of its kind in tourism, both the methodology and the findings have implications for further research. © 2012 Elsevier Ltd

Gating of Vibrotactile Detection during Visually Guided Bimanual Reaches

It is far more difficult to detect a small tactile stimulation on a finger that is moving compared to when it is static. This suppression of tactile information during motion, known as tactile gating, has been examined in some detail during single-joint movements. However, the existence and time course of this gating has yet to be examined during visually guided multi-joint reaches, where sensory feedback may be paramount. The current study demonstrated that neurologically intact humans are unable to detect a small vibratory stimulus on one of their index fingers during a bimanual reach toward visual targets. By parametrically altering the delay between the visual target onset and the vibration, it was demonstrated that this gating was even apparent before participants started moving. A follow up experiment using electromyography indicated that gating was likely to occur even before muscle activity had taken place. This unique demonstration of tactile gating during a task reliant on visual feedback supports the notion this phenomenon is due to a central command, rather than a masking of sensory signals by afferent processing during movement