Helping Business Schools Engage with Real Problems: The Contribution of Critical Realism and Systems Thinking

The world faces major problems, not least climate change and the financial crisis, and business schools have been criticised for their failure to help address these issues and, in the case of the financial meltdown, for being causally implicated in it. In this paper we begin by describing the extent of what has been called the rigour/relevance debate. We then diagnose the nature of the problem in terms of historical, structural and contextual mechanisms that initiated and now sustain an inability of business schools to engage with real-world issues. We then propose a combination of measures, which mutually reinforce each other, that are necessary to break into this vicious circle – critical realism as an underpinning philosophy that supports and embodies the next points; holism and transdisciplinarity; multimethodology (mixed-methods research); and a critical and ethical-committed stance. OR and management science have much to contribute in terms of both powerful analytical methods and problem structuring methods

Construction costs and value management: study of multinational practices in Nigeria

The practice of multinational construction corporations (MCC) in Nigeria construction industry has been viewed as a value for money approach through construction cost management. Assessment of the opportunity cost of the initiatives is equally important in order to gauge the progress of millennium development goals (MDGs), set up by the United Nations in 2000 on human development in developing countries. The study is aimed at the evaluation of current infrastructure procurement framework, introducing novel sustainable infrastructure delivery (SID) model as a holistic value management methodology and a decision making technique. Key components of the model are Checkland’s soft system methodology (SSM) and analytic network process (ANP) by Saaty. SID input data is collected from the pilot questionnaire with the professionals in Nigeria’s construction industry, reinforced by a thorough literature review. Questions sought paired comparison judgements on key aspects of project management and implications on sustainable infrastructure procurement. The concept is discussed in the methodology section. Preliminary findings reveal that current practice lacks a holistic decision making technique, reflected in divergent value interests among stakeholders on infrastructure procurement through different views on the constitution of values. Though there is practical evidence regarding the growth in the construction sector, quantification of the implications on local economy and human development are less visible and require further investigations

Towards the adoption of new management methods in a modernising national business system?: a study of the responses of middle managers to Total Quality Management in Greek service industry

Total Quality Management (TQM) emerged as a promising management practice mainly in the US and the UK. Its principles challenge the managerial traditions of other countries. A prime example is Greece. In view of the widespread argument that Middle Managers (MMs) are key elements in making TQM work, this study explores the relationship between these people and TQM in the Greek National Business System (NBS). It focuses on how TQM is perceived by them and it investigates whether MMs' perceived awareness of TQM affects their responses to a set of individual and organisational aspects. This study adopts the contingency approach to TQM. This approach argues that TQM does not have determinate effects and that its consequences are shaped by the context in which it operates. This thesis expands knowledge by developing a theoretical framework that addresses the relationship between TQM and Middle Management in this specific national context. It offers strong evidence on four specific contingencies, in the light of which managers' responses to TQM should be explored. These factors are the business/management culture, the modernisation agenda, the sector of employment and the educational background of managers. Moreover, this study contributes to the development of the research methodology in the area, by combining quantitative (survey questionnaire) and qualitative (follow-up interviews) methods. 241 questionnaires were collected and 18 follow-up interviews were conducted in 43 different public (19) and private (24) service organisations. Finally this thesis offers statistically reliable measurement of the 'soft' and 'hard' sides of TQM. In this respect, six major arguments about the relationship between TQM and MMs are supported. First, it is recognised by the MMs that the business system needs modernisation and QM is a part of it. Second, although the acronym TQM and some of its concepts and practices are known by a range of public and private sector managers, actual awareness of its 'soft' side is often superficial, and people have a relatively poor understanding of it. Third, MMs tend to see TQM from the technical point of view, being aware only of the importance of its 'hard' aspects. Fourth, whilst MMs perceive TQM as enhancing individual aspects like autonomy, loyalty and career prospects, at the same time they acknowledge the increased work effort and stress due to the perceived awareness of TQM. Fifth, they hold sceptical positions about the adoption and actual application TQM related organisational issues like empowerment and top management commitment and support. The sixth, overall, conclusion is that TQM was neither resisted nor directly absorbed. The principles of quality improvement have been widely accepted, but convincing Greek managers to apply 'soft' TQM aspects remains a major challeng

A general framework for quantifying the effects of land-use history on ecosystem dynamics

Land-use legacies are important for explaining present-day ecological patterns and processes. However, an overarching approach to quantify land-use history effects on ecosystem properties is lacking, mainly due to the scarcity of high-quality, complete and detailed data on past land use. We propose a general framework for quantifying the effects of land-use history on ecosystem properties, which is applicable (i) to different ecological processes in various ecosystem types and across trophic levels; and (ii) when historical data are incomplete or of variable quality. The conceptual foundation of our framework is that past land use affects current (and future) ecosystem properties through altering the past values of resources and conditions that are the driving variables of ecosystem responses. We describe and illustrate how Markov chains can be applied to derive past time series of driving variables, and how these time series can be used to improve our understanding of present-day ecosystem properties. We present our framework in a stepwise manner, elucidating its general nature. We illustrate its application through a case study on the importance of past light levels for the contemporary understorey composition of temperate deciduous forest. We found that the understorey shows legacies of past forest management: high past light availability lead to a low proportion of typical forest species in the understorey. Our framework can be a useful tool for quantifying the effect of past land use on ecological patterns and processes and enhancing our understanding of ecosystem dynamics by including legacy effects which have often been ignored

A decision support methodology to enhance the competitiveness of the Turkish automotive industry

This is the post-print (final draft post-refereeing) version of the article. Copyright @ 2013 Elsevier B.V. All rights reserved.Three levels of competitiveness affect the success of business enterprises in a globally competitive environment: the competitiveness of the company, the competitiveness of the industry in which the company operates and the competitiveness of the country where the business is located. This study analyses the competitiveness of the automotive industry in association with the national competitiveness perspective using a methodology based on Bayesian Causal Networks. First, we structure the competitiveness problem of the automotive industry through a synthesis of expert knowledge in the light of the World Economic Forum’s competitiveness indicators. Second, we model the relationships among the variables identified in the problem structuring stage and analyse these relationships using a Bayesian Causal Network. Third, we develop policy suggestions under various scenarios to enhance the national competitive advantages of the automotive industry. We present an analysis of the Turkish automotive industry as a case study. It is possible to generalise the policy suggestions developed for the case of Turkish automotive industry to the automotive industries in other developing countries where country and industry competitiveness levels are similar to those of Turkey

Competing and Learning in Global Value Chains - Firms’ Experiences in the Case of Uganda. A study of five export sub-sectors with reference to trade between Uganda and Europe

Executive Summary and Chapter 5: Presentation and discussion of main finding

Fostering implementation of health services research findings into practice: a consolidated framework for advancing implementation science

Abstract Background Many interventions found to be effective in health services research studies fail to translate into meaningful patient care outcomes across multiple contexts. Health services researchers recognize the need to evaluate not only summative outcomes but also formative outcomes to assess the extent to which implementation is effective in a specific setting, prolongs sustainability, and promotes dissemination into other settings. Many implementation theories have been published to help promote effective implementation. However, they overlap considerably in the constructs included in individual theories, and a comparison of theories reveals that each is missing important constructs included in other theories. In addition, terminology and definitions are not consistent across theories. We describe the Consolidated Framework For Implementation Research (CFIR) that offers an overarching typology to promote implementation theory development and verification about what works where and why across multiple contexts. Methods We used a snowball sampling approach to identify published theories that were evaluated to identify constructs based on strength of conceptual or empirical support for influence on implementation, consistency in definitions, alignment with our own findings, and potential for measurement. We combined constructs across published theories that had different labels but were redundant or overlapping in definition, and we parsed apart constructs that conflated underlying concepts. Results The CFIR is composed of five major domains: intervention characteristics, outer setting, inner setting, characteristics of the individuals involved, and the process of implementation. Eight constructs were identified related to the intervention (e.g., evidence strength and quality), four constructs were identified related to outer setting (e.g., patient needs and resources), 12 constructs were identified related to inner setting (e.g., culture, leadership engagement), five constructs were identified related to individual characteristics, and eight constructs were identified related to process (e.g., plan, evaluate, and reflect). We present explicit definitions for each construct. Conclusion The CFIR provides a pragmatic structure for approaching complex, interacting, multi-level, and transient states of constructs in the real world by embracing, consolidating, and unifying key constructs from published implementation theories. It can be used to guide formative evaluations and build the implementation knowledge base across multiple studies and settings.http://deepblue.lib.umich.edu/bitstream/2027.42/78272/1/1748-5908-4-50.xmlhttp://deepblue.lib.umich.edu/bitstream/2027.42/78272/2/1748-5908-4-50-S1.PDFhttp://deepblue.lib.umich.edu/bitstream/2027.42/78272/3/1748-5908-4-50-S3.PDFhttp://deepblue.lib.umich.edu/bitstream/2027.42/78272/4/1748-5908-4-50-S4.PDFhttp://deepblue.lib.umich.edu/bitstream/2027.42/78272/5/1748-5908-4-50.pdfhttp://deepblue.lib.umich.edu/bitstream/2027.42/78272/6/1748-5908-4-50-S2.PDFPeer Reviewe

Unleashing the Effectiveness of Process-oriented Information Systems: Problem Analysis, Critical Success Factors, Implications

Process-oriented information systems (IS) aim at the computerized support of business processes. So far, contemporary IS have often fail to meet this goal. To better understand this drawback, to systematically identify its rationales, and to derive critical success factors for business process support, we conducted three empirical studies: an exploratory case study in the automotive domain, an online survey among 79 IT professionals, and another online survey among 70 business process management (BPM) experts. This paper summarizes the findings of these studies, puts them in relation with each other, and uses them to show that "process-orientation" is scarce and "process-awareness" is needed in IS engineering

Beyond harsh trade? The relevance of ‘soft’ competitiveness factors for Ugandan enterprises to endure in Global Value Chains

This article is based on an empirical study which examined the issues of organization and coordination of global production and trade for the case of trade between Uganda and Europe.Respective experiences of 34 exporters in Uganda and 19 importers in Europe were documented through in-depth interviews and consequently analyzed. The article discusses matters of cooperation between the exporters and importers and points to its significance for upgrading and enhancing competitiveness of the exporters studied. It further identifies firm level ‘soft competitiveness factors’ (SCFs) of Ugandan exporters and discusses their relevance for the firms’ performance in Global Value Chains. The findings reveal that deficiencies in SCFs can have damaging effects, and vice-versa. Possession of the SCFs can yield significant competitive advantage for exporters and help to strengthen the relationship with the importers. Findings of ill-treatment of exporters by their importers highlight a particular kind of challenge that is often overseen in the debate about exports of African firms: the challenge regarding business behaviours, practices, and ethics including the ability to engage in relations with foreign buyers and leverage resources, knowledge and generally cooperation from them, first, and the general issue of problematic business practices in the global economy, second. The article policy recommends Policy, practice and research should focus on economic, political, social, cultural and institutional factors that impact on local levels of SCFs; to improve and help exporting enterprises in Africa to survive and succeed in GVCs, within the context of the state of the moral economy in global capitalism