How Algorithmic Confounding in Recommendation Systems Increases Homogeneity and Decreases Utility

Recommendation systems are ubiquitous and impact many domains; they have the potential to influence product consumption, individuals' perceptions of the world, and life-altering decisions. These systems are often evaluated or trained with data from users already exposed to algorithmic recommendations; this creates a pernicious feedback loop. Using simulations, we demonstrate how using data confounded in this way homogenizes user behavior without increasing utility

Recommender Systems

The ongoing rapid expansion of the Internet greatly increases the necessity of effective recommender systems for filtering the abundant information. Extensive research for recommender systems is conducted by a broad range of communities including social and computer scientists, physicists, and interdisciplinary researchers. Despite substantial theoretical and practical achievements, unification and comparison of different approaches are lacking, which impedes further advances. In this article, we review recent developments in recommender systems and discuss the major challenges. We compare and evaluate available algorithms and examine their roles in the future developments. In addition to algorithms, physical aspects are described to illustrate macroscopic behavior of recommender systems. Potential impacts and future directions are discussed. We emphasize that recommendation has a great scientific depth and combines diverse research fields which makes it of interests for physicists as well as interdisciplinary researchers.Comment: 97 pages, 20 figures (To appear in Physics Reports

Beyond Personalization: Research Directions in Multistakeholder Recommendation

Recommender systems are personalized information access applications; they are ubiquitous in today's online environment, and effective at finding items that meet user needs and tastes. As the reach of recommender systems has extended, it has become apparent that the single-minded focus on the user common to academic research has obscured other important aspects of recommendation outcomes. Properties such as fairness, balance, profitability, and reciprocity are not captured by typical metrics for recommender system evaluation. The concept of multistakeholder recommendation has emerged as a unifying framework for describing and understanding recommendation settings where the end user is not the sole focus. This article describes the origins of multistakeholder recommendation, and the landscape of system designs. It provides illustrative examples of current research, as well as outlining open questions and research directions for the field.Comment: 64 page

Deep Learning based Recommender System: A Survey and New Perspectives

With the ever-growing volume of online information, recommender systems have been an effective strategy to overcome such information overload. The utility of recommender systems cannot be overstated, given its widespread adoption in many web applications, along with its potential impact to ameliorate many problems related to over-choice. In recent years, deep learning has garnered considerable interest in many research fields such as computer vision and natural language processing, owing not only to stellar performance but also the attractive property of learning feature representations from scratch. The influence of deep learning is also pervasive, recently demonstrating its effectiveness when applied to information retrieval and recommender systems research. Evidently, the field of deep learning in recommender system is flourishing. This article aims to provide a comprehensive review of recent research efforts on deep learning based recommender systems. More concretely, we provide and devise a taxonomy of deep learning based recommendation models, along with providing a comprehensive summary of the state-of-the-art. Finally, we expand on current trends and provide new perspectives pertaining to this new exciting development of the field.Comment: The paper has been accepted by ACM Computing Surveys. https://doi.acm.org/10.1145/328502

Recommendation Subgraphs for Web Discovery

Recommendations are central to the utility of many websites including YouTube, Quora as well as popular e-commerce stores. Such sites typically contain a set of recommendations on every product page that enables visitors to easily navigate the website. Choosing an appropriate set of recommendations at each page is one of the key features of backend engines that have been deployed at several e-commerce sites. Specifically at BloomReach, an engine consisting of several independent components analyzes and optimizes its clients' websites. This paper focuses on the structure optimizer component which improves the website navigation experience that enables the discovery of novel content. We begin by formalizing the concept of recommendations used for discovery. We formulate this as a natural graph optimization problem which in its simplest case, reduces to a bipartite matching problem. In practice, solving these matching problems requires superlinear time and is not scalable. Also, implementing simple algorithms is critical in practice because they are significantly easier to maintain in production. This motivated us to analyze three methods for solving the problem in increasing order of sophistication: a sampling algorithm, a greedy algorithm and a more involved partitioning based algorithm. We first theoretically analyze the performance of these three methods on random graph models characterizing when each method will yield a solution of sufficient quality and the parameter ranges when more sophistication is needed. We complement this by providing an empirical analysis of these algorithms on simulated and real-world production data. Our results confirm that it is not always necessary to implement complicated algorithms in the real-world and that very good practical results can be obtained by using heuristics that are backed by the confidence of concrete theoretical guarantees

CAPRE: A New Methodology for Product Recommendation Based on Customer Actionability and Profitability

International audienceRecommender systems can apply knowledge discovery techniques to the problem of making product recommendations. This aims to establish a customer loyalty strategy and thus to optimize the customer life time value. In this paper we propose CAPRE, a data-mining based methodology for recommender systems based on the analysis of turnover for customers of specific products. Contrary to classical recommender systems, CAPRE does not aspire to predict a customer's behavior but to influence that behavior. By measuring the actionability and profitability of customers, we have the ability to focus on customers that can afford to spend larger sums of money in the target business. CAPRE aggregates rules to extract characteristic purchasing behaviors, and then analyzes the counter-examples to detect the most actionable and profitable customers. We measure the effectiveness of CAPRE by performing a cross-validation on the MovieLens benchmark. The methodology is applied to over 10,000 individual customers and 100,000 products for the customer relationship management of VM Matériaux company, thus assisting the salespersons' objective to increase the customer value