Information Security Policy Development for Caribbean Financial Institutions

Governments of English-speaking Caribbean countries have begun to place greater emphasis on e-government to reduce bureaucratic inefficiencies and are encouraging, through legislation and other inducements, the expansion of e-commerce operations in order to enhance global competitiveness. This has expectedly led to a greater movement of data and with it information security risks. Information security managers continue to grapple with the difficulty of reengineering policies and standards to meet this new reality. Hence many Caribbean organizations have become more vulnerable to security risks that are initiated internally. This is of grave concern to the Financial Institutions of the Caribbean as they prepare to offer extended services in order to exploit the opportunities expected from the introduction of the Caribbean Single Market and Economy. In addition, these institutions attempt to increase their share of both remittances from the Caribbean Diaspora and foreign direct investments which also serve to exacerbate these issues. These organizations are less capable of stemming the tide of fraud through identity theft and by other means, which are on the rise globally. In most cases these acts are facilitated (inadvertently or deliberately) by the actions of insiders. This paper proposes an approach to the development of context-based information security policies for Caribbean Financial Institutions aimed at mitigating insider risks

Towards Information Systems Project Success: The Influence of Incentives on Project Managers\u27 Drive and Participation

Project managers’ behavior has been found to positively influence project outcomes we explore the issue through the development of a two-stage model incorporating agency theory that examines the relationship between PM behavior and IS project success. We measure project success by delivery on time, within budget, and adhering to specification. A web-based survey was used to collect data and test the model using SEM. The two-stage model was supported, however, further analysis suggests that a combination of three factors commitment, willingness, and motivation would significantly improve the model fit by forming a higher-order factor we call drive. We found that PM’s participation level is the most important factor influencing project success and is directly influenced by incentives and drive

Knowledge Acquisition in Information System Development: A Case Study of System Developers in an International Bank

© 2016 John Wiley & Sons, Ltd. System developers quickly acquire knowledge of the benefits and limitations of system development approaches and this knowledge enables them to adopt or adapt methodologies according to the scope and scale of projects

Motivating Agile Teams: A Case Study of Teams in Ireland and Sweden

This research is an exploratory study, which investigates how the use of three agile practices - the daily stand-up, iteration planning and iteration retrospective - may contribute to motivation or de-motivation in an agile team in two different European countries; namely Ireland and Sweden. Several studies recognize that motivation is an important issue in software development and have identified factors that motivate software developers. However, relatively little is known about motivation in an agile context or how agile practices may impact on team motivation. Seventeen individuals across two teams were interviewed. The results indicate that in both countries agile practices can contribute to team motivation and de-motivation. This study hopes to make an important contribution towards research efforts in the area of motivation and agile software development by identifying factors that can contribute to and inhibit motivation in agile software development teams

Factors, frameworks and theory: a review of the information systems literature on success factors in project management

INTRODUCTION We provide a critical evaluation of the literature on success factors in information systems projects, with a particular focus on organisational information systems development. This responds to recent editorial comment on the need for literature reviews that can furnish a foundation for theory building and research landscaping. METHOD. Relevant material was found in the core fields of information management, information systems, and project management. Additional material from domains such as business management and software development were also identified. ANALYSIS. Four broad research themes emerged from the analysis of the literature: (1) the identification and exploration of project success factors and success factor lists; (2) contributions of individual/group project success factors to project success (or failure); (3) causal interactions between individual/groups of project success factors and simulations of these; and (4) project success factor frameworks. RESULTS. A high number of unique project success factors exist. Some have attracted more attention than others, there is a lack of agreement on their relative importance, and few frameworks have been proposed to model their influence. To date it has been common practice to list project success factors, whereas less attention has been paid to the question of how knowledge of the existence of these factors can be used to eliminate problems in practice. Despite the amount of research in this area, the contribution of particular success factors to project success remains unexplored, as are causal interactions between individual/groups of project success factors, and simulations of these. CONCLUSION. Through the identification and analysis of the extant literature we identify opportunities for advancing knowledge of the practical and theoretical aspects of information systems project organisation, with particular reference to success factors and project success. Contributions from those who offer expertise in the sociotechnical analysis of systems implementations would be especially welcomed

Incorporación de la psicología social al proceso de elicitación de requerimientos de software

El objetivo general de la tesis fue desarrollar una herramienta de diagnóstico destinada al proceso de elicitación de requerimientos que identifique el riesgo proveniente del área sociológica y psicosocial de la Organización, y su impacto sobre el proyecto de software. Asimismo, se buscó evaluar aspectos de personalidad individual, estilos cognitivos y conducta grupal de los stakeholders que pudieren impactar sobre la implementación de proyectos de software. Adicionalmente se intentó incrementar conocimiento sobre factores psicosociales como el estrés disfuncional, los conflictos y medir su influencia en las primeras etapas de los proyectos de software. Por último, mediante encuestas y entrevistas, se corroboró la utilidad de incorporar instrumentos de la psicología social al proceso de elicitación de requerimientos, como una herramienta más de análisis.Facultad de Informátic

Managing application software suppliers in information system development projects

Information system development (ISD) projects have been associated with the "software crisis" for over three decades. A set of common "root causes" has often been cited in literature with corresponding "solutions". Yet the overall project success rate has remained low, resulting in a paradox of many solutions and little progress over the years. This study examines the management of application software acquisition from external suppliers in ISD projects. Three case studies are documented based on participant observation with complete membership roles. After within-case analyses highlighting issues in individual cases, crosscase analyses are conducted, first to identify a pattern of ISD project challenges and then to search for their explanations. Concepts from agency theory, contract theory and product development literature are used in the process of diagnosing root causes behind the observations. The proposed explanation is that the Traditional Systems Development Framework (TSDF), characterized by competitive-bidding-monopolized-development, underlies the identified root causes. Accordingly, competitive development is suggested as an alternative approach. Following the "Inference to the Best Explanation" (IBE) analytical strategy, the suggested approach is subject to two contrastive analyses, first with the prepackaged software development and then with the construction industry, to demonstrate that the suggestion is a "warranted inference". Further analogical analyses illustrate the feasibility of development competition for software product development. A Performance-Based Systems Development Framework (PBSDF) is outlined as a tentative implementation of the suggested competitive development approach for ISD projects supported by risk-sharing supplier contract and a relative product evaluation approach. A number of future research implications are described as a result of this study after summarizing the research contributions