Tourism and the smartphone app: capabilities, emerging practice and scope in the travel domain.

Based on its advanced computing capabilities and ubiquity, the smartphone has rapidly been adopted as a tourism travel tool.With a growing number of users and a wide varietyof applications emerging, the smartphone is fundamentally altering our current use and understanding of the transport network and tourism travel. Based on a review of smartphone apps, this article evaluates the current functionalities used in the domestic tourism travel domain and highlights where the next major developments lie. Then, at a more conceptual level, the article analyses how the smartphone mediates tourism travel and the role it might play in more collaborative and dynamic travel decisions to facilitate sustainable travel. Some emerging research challenges are discussed

eEnabled internet distribution for small and medium sized hotels: the case of hospitality SMEs in Athens

Advances in information and communications technologies (ICTs) have strategic implications for a wide range of industries. Tourism and hospitality have dramatically changed by the ICTs and the Internet and gradually emerge as the leading industry on online expenditure. The Internet revolutionised traditional distribution models, enabled new entries propelled both disintermediation and reintermediation and altered the sources of competitive advantage. This paper explores the strategic implications of ICTs and the perceived advantages and disadvantages of Internet distribution for small and medium-sized hospitality enterprises (SMEs). Primary research in Athens hotels demonstrates the effects of the Internet and ICTs for secondary markets, where there is lower penetration and ICT adoption. Interviews and questionnaires identified a number of strategies in order to optimise distribution. The analysis illustrates the strategic role of ICTs and the Internet for hospitality organisations and Small and Medium-sized organisations in general. Most hotels employ a distribution mix that determines the level and employment of the Internet. The paper demonstrates that only organisations that use ICTs strategically will be able to develop their electronic distribution and achieve competitive advantages in the future

Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research

This paper reviews the published articles on eTourism in the past 20 years. Using a wide variety of sources, mainly in the tourism literature, this paper comprehensively reviews and analyzes prior studies in the context of Internet applications to Tourism. The paper also projects future developments in eTourism and demonstrates critical changes that will influence the tourism industry structure. A major contribution of this paper is its overview of the research and development efforts that have been endeavoured in the field, and the challenges that tourism researchers are, and will be, facing

Understanding temporal rhythms and travel behaviour at destinations: Potential ways to achieve more sustainable travel

This paper analyses the roles played by time in destination-based travel behaviour. It contrasts clock time's linear view of time with fragmented time, instantaneous time, fluid time and flow, time out and the multiple temporalities of tourism experiences. It explores temporal issues in a destination travel context, using qualitative techniques. Data were captured using diary photography, diary-interview method with tourists at a rural destination; their spatial and temporal patterns were captured using a purpose built smartphone app. The analysis revealed three temporal themes influencing travel behaviour: time fluidity; daily and place-related rhythms; and control of time. Three key messages emerge for future sustainable tourist destination-based travel systems. Given the strong desire for temporal fluidity, transport systems should evolve beyond clock-time regimes. Second, temporal forces favour personal modes of transport (car, walk, cycle), especially in rural areas where public transport cannot offer flexibility. Third, the car is personalised and perceived to optimise travel fluidity and speed, but is currently unsustainable. Imaginative initiatives, using new mobile media technology can offer new positive and proactive car travel, utilising spare public and private vehicle capacity. Research is needed to implement mechanisms for individualised space-time scheduling and collective vehicle use strategies. © 2013 Copyright Taylor and Francis Group, LLC

A Process Framework for Semantics-aware Tourism Information Systems

The growing sophistication of user requirements in tourism due to the advent of new technologies such as the Semantic Web and mobile computing has imposed new possibilities for improved intelligence in Tourism Information Systems (TIS). Traditional software engineering and web engineering approaches cannot suffice, hence the need to find new product development approaches that would sufficiently enable the next generation of TIS. The next generation of TIS are expected among other things to: enable semantics-based information processing, exhibit natural language capabilities, facilitate inter-organization exchange of information in a seamless way, and evolve proactively in tandem with dynamic user requirements. In this paper, a product development approach called Product Line for Ontology-based Semantics-Aware Tourism Information Systems (PLOSATIS) which is a novel hybridization of software product line engineering, and Semantic Web engineering concepts is proposed. PLOSATIS is presented as potentially effective, predictable and amenable to software process improvement initiatives

Climate Services to Support Sustainable Tourism and Adaptation to Climate Change

Tourism is one of the largest global economic sectors, is a vital contributor to the economy of many nations, and is highly promoted as an important means of future development and poverty reduction in developing countries. The interface between climate and tourism is multifaceted and complex, with broad significance for tourist decision-making and expenditures, as well as industry marketing and operations worldwide. With the close relationship of tourism to the environment and climate, the integrated effects of climate change are anticipated to markedly affect tourism businesses and destinations, as well as the destination choices and mobility of individual tourists in the decades ahead. As recent major natural, political, and economic shocks have demonstrated, the tourism sector has relatively high adaptive capacity. Improved climate services will be vital for travelers and tourism businesses and destinations to adapt to climate change in an economically, socially, and environmentally sustainable manner. This paper outlines the range of applications of weather and climate information within the tourism sector and discusses priorities for future work to advance climate services for weather risk management and climate change adaptation for the tourism sector

Editorial: Transport and Tourism: a Weak Symbiosis. An Introduction to the Special Issue

“Tourism’s very existence depends on transport. Still, researchers in transportation and logistic

Weather and Climate Information for Tourism

The tourism sector is one of the largest and fastest growing global industries and is a significant contributor to national and local economies around the world. The interface between climate and tourism is multifaceted and complex, as climate represents both a vital resource to be exploited and an important limiting factor that poses risks to be managed by the tourism industry and tourists alike. All tourism destinations and operators are climate-sensitive to a degree and climate is a key influence on travel planning and the travel experience. This chapter provides a synopsis of the capacities and needs for climate services in the tourism sector, including current and emerging applications of climate services by diverse tourism end-users, and a discussion of key knowledge gaps, research and capacity-building needs and partnerships that are required to accelerate the application of climate information to manage risks to climate variability and facilitate successful adaptation to climate change