PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM), INOVASI DAN PENGGUNAAN TEKNOLOGI SEBAGAI STRATEGI KEUNGGULAN BERSAING UNTUK MENINGKATKAN KINERJA BISNIS (Studi pada Toko Grosir Makanan dan Minuman di Provinsi Jawa Tengah dan DI Yogyakarta)

ABSTRACT The discussion of retail selling basic necessities and its development in Indonesia, which has a population of 252 million people, is an important research topic because retail and its development means involving the consumption of the Indonesian population to make purchases for their daily needs. The business performance at retail is indicated by the number of customers owned by the retail because the more number of customers means the possibility of purchasing at the retail is also increasing. Of course competition in the retail sector requires a good competitive advantage strategy that makes retailers able to compete with other retailers. This study aims to analyze the effect of Customer Relationship Management (CRM), Innovation and Use of Technology as a competitive advantage strategy to improve business performance. The sampling technique in this study used a purposive sampling method, where samples were chosen based on certain characteristics that were needed for the accuracy of the sample and were relevant in this study. This study uses a questionnaire that is filled directly by respondents. This research was distributed to 113 respondents spread across the provinces of Central Java and DI Yogyakarta. The data analysis technique used is Structural Equation Modeling (SEM) using AMOS 24.0 software in the model and hypothesis assessment which amounts six hypothesis . Exogenous and endogenous measurement models have been tested using confimatory analysis. Furthermore, the model is analyzed by SEM to test the causality relationship between the variables that affect Customer Relationship Management, innovation, and the use of technology and is influenced by competitive advantage and business performance that has meet the criteria of goodness of fit namely chi-square = 102,469; CMIN / DF = 1,265; Probability = 0.054; GFI = 0.900; TLI = 0.945; CFI = 0.958; and RMSEA = 0.049. only AGFI criteria that do not meet the Goodness of fit criteria are AGFI = 0.852. Based on the results of data analysis it can be concluded that the model is acceptable. Of the six hypotheses tested, there are two accepted hypotheses, namely hypothesis 1, hypothesis 2 and hypothesis 5. Keywords: Customer Relationship Management, Innovation, Use of Technology, Competitive Advantage, Business Performanc

Penempatan dan Penentuan Kapasitas Optimal Distributed Generator Menggunakan Artificial Bee Colony

Distributed Generator (DG) merupakan pembangkit berkapasitas kecil yang terletak pada sistem distribusi tenaga listrik dan biasanya ditempatkan pada bus-bus yang terhubung langsung ke beban. Parameter-parameter yang perlu diperhatikan dalam pemasangan DG antara lain level tegangan dan kerugian daya. Artificial Bee Colony (ABC) merupakan kecerdasan buatan yang menirukan perilaku sekumpulan lebah dalam mencari sari bunga (nectar). Pada tugas akhir ini dilakukan optimisasi penentuan letak dan kapasitas optimal DG dengan menggunakan algoritma ABC pada sistem distribusi radial IEEE 33 bus. Simulasi dilakukan menggunakan software MATLAB. Dari hasil simulasi yang diperoleh, pemasangan DG pada sistem distribusi dapat menaikkan level tegangan pada tiap bus dan mengurangi total kerugian daya pada sistem

DEBAT DALAM PRESPEKTIF AL-QU’RAN Studi Tematik Ayat-ayat tentang Debat

Dalam berbagai hadits, Rasulullah memerintahkan umat islam menjauhi bahkan meninggalkan perdebatan meski berada dalam posisi yang benar. Ini menunjukkan bahwa debat bukanlah akhlak Islam. Namun di dalam Al-Qur’an, Allah S.W.T. sendiri yang menyebutkan suka berdebat adalah sifat dasar manusia. Lebih dari itu, Al-Qur’an banyak mengabadikan kisah-kisah perdebatan para nabi dan orang-orang shalih terdahulu. Maka artikel ini berusaha untuk memaparkan dan membahas kembali ayat-ayat Al-Qur’an tentang debat untuk memahami debat dalam prespektif Al-Qur’an. Artikel ini menggunakan metode deskriptif dengan pendekatan studi pustaka untuk menjelaskan debat prespektif Al-Qur’an berdasarkan pada literatur-literatur yang berkaitan

PELATIHAN PEMBUATAN NUGGET IKAN RUCAH BAGI KADER PKK DESA WERU PACIRAN LAMONGAN

Desa Weru terletak di Kecamatan Paciran, Kabupaten Lamongan, Provinsi Jawa Timur. Masyarakat di Desa Weru umumnya bermata pencaharian sebagai nelayan.Sejauh ini, banyak warga di Desa Weru belum memiliki kemampuan atau keahlian yang dapat menjadi modal untuk berwirausaha. Namun kendala yang dialami adalah tidak ada fasilitator yang memberikan keterampilan usaha. Tujuan dari kegiatan ini adalah memberikan pendampingan keterampilan usaha bagi Kader PKK Desa Werun melalui kegiatan pelatihan pembuatan nugget ikan rucah dan sebagai salah satu upaya untuk meningkatkan perekonomian masyarakat dengan meningkatkan nilai jual olahan ikan. Metode pelaksanaan kegiatan adalah Participatory Rural Appraisal (PRA) yaitu dengan mempraktekkan langsung pembuatan nugget ikan, dimulai dari mencincang daging, mencampur bahan-bahan menjadi adonan nugget, mengukus, memotong adonan, membalur adonan dengan tepung panir, hingga menggoreng nugget menjadi siap makan. Evaluasi keberhasilan pada kegiatan ini sebesar 80,36% (nugget ikan) mengenai pemahaman produk tersebut mulai dari pengertian, cara pembuatan, sampai keamanan pangannya. Hasil evaluasi ini sebagai bukti kegiatan sosialisasi pembuatan produk tersebut dapat dilaksanakan oleh warga desa Weru, Kegiatan ini dapat dijadikan sebgai peluang peningkatan pendapatan melalui pemberdayaan ekonomi keluarg

PENGEMBANGAN UMKM KERIPIK PEDAS MORANG MORENG SNACK MENJADI CAMILAN KEKINIAN

UMKM yang bersedia menjadi mitra dalam rangka pendampingan dan pengembangan untuk itu kelompok 47 memilih produk makanan cemilan keripik pedas yang diproduksi Morang Moreng snack yang telah berjalan selama kurang lebih 3 tahun, dalam pengembangan kripik pedas Morang moreng dari hasil wawancara dan observasi yang kami lakukan di temukan permasalahan yang perlu dilakukan pendampingan agar lebih berkembang dan mudah dipasarkan di outlet resmi yang tersebar di seluruh indonesia. Artikel bertujuan mendeskripsikan kegiatan kelompok 47 selam 1 bulan di Mitra Morang Moreng Snack. Pada metode pelaksanaan KKN-Tematik Kewirausahaan, kami melakukan survey awal melalui wawancara dan observasi untuk mengidentifikasi masalah dan menentukan solusi. Hasil yang diperoleh dari pendampingan yang dilakukan kelompok 47 adalah Pembuatan NIB (Nomor Induk Berusaha) untuk pengajuan proses sertifikasi halal, Rebranding kemasan produk turunan (Mbok Yu dan D’Lombok), pembuatan banner mitra, Pembuatan sistem otomatisasi di sosial media, pembuatan iklan di sosial medi, pembuatan video promosi di sosial media, edukasi resseler dan akun produk D’lombok dan Mbok yu

Intelligent control and security of fog resources in healthcare systems via a cognitive fog model

There have been significant advances in the field of Internet of Things (IoT) recently, which have not always considered security or data security concerns: A high degree of security is required when considering the sharing of medical data over networks. In most IoT-based systems, especially those within smart-homes and smart-cities, there is a bridging point (fog computing) between a sensor network and the Internet which often just performs basic functions such as translating between the protocols used in the Internet and sensor networks, as well as small amounts of data processing. The fog nodes can have useful knowledge and potential for constructive security and control over both the sensor network and the data transmitted over the Internet. Smart healthcare services utilise such networks of IoT systems. It is therefore vital that medical data emanating from IoT systems is highly secure, to prevent fraudulent use, whilst maintaining quality of service providing assured, verified and complete data. In this paper, we examine the development of a Cognitive Fog (CF) model, for secure, smart healthcare services, that is able to make decisions such as opting-in and opting-out from running processes and invoking new processes when required, and providing security for the operational processes within the fog system. Overall, the proposed ensemble security model performed better in terms of Accuracy Rate, Detection Rate, and a lower False Positive Rate (standard intrusion detection measurements) than three base classifiers (K-NN, DBSCAN and DT) using a standard security dataset (NSL-KDD)

Effects of a high-dose 24-h infusion of tranexamic acid on death and thromboembolic events in patients with acute gastrointestinal bleeding (HALT-IT): an international randomised, double-blind, placebo-controlled trial

Background: Tranexamic acid reduces surgical bleeding and reduces death due to bleeding in patients with trauma. Meta-analyses of small trials show that tranexamic acid might decrease deaths from gastrointestinal bleeding. We aimed to assess the effects of tranexamic acid in patients with gastrointestinal bleeding. Methods: We did an international, multicentre, randomised, placebo-controlled trial in 164 hospitals in 15 countries. Patients were enrolled if the responsible clinician was uncertain whether to use tranexamic acid, were aged above the minimum age considered an adult in their country (either aged 16 years and older or aged 18 years and older), and had significant (defined as at risk of bleeding to death) upper or lower gastrointestinal bleeding. Patients were randomly assigned by selection of a numbered treatment pack from a box containing eight packs that were identical apart from the pack number. Patients received either a loading dose of 1 g tranexamic acid, which was added to 100 mL infusion bag of 0·9% sodium chloride and infused by slow intravenous injection over 10 min, followed by a maintenance dose of 3 g tranexamic acid added to 1 L of any isotonic intravenous solution and infused at 125 mg/h for 24 h, or placebo (sodium chloride 0·9%). Patients, caregivers, and those assessing outcomes were masked to allocation. The primary outcome was death due to bleeding within 5 days of randomisation; analysis excluded patients who received neither dose of the allocated treatment and those for whom outcome data on death were unavailable. This trial was registered with Current Controlled Trials, ISRCTN11225767, and ClinicalTrials.gov, NCT01658124. Findings: Between July 4, 2013, and June 21, 2019, we randomly allocated 12 009 patients to receive tranexamic acid (5994, 49·9%) or matching placebo (6015, 50·1%), of whom 11 952 (99·5%) received the first dose of the allocated treatment. Death due to bleeding within 5 days of randomisation occurred in 222 (4%) of 5956 patients in the tranexamic acid group and in 226 (4%) of 5981 patients in the placebo group (risk ratio [RR] 0·99, 95% CI 0·82–1·18). Arterial thromboembolic events (myocardial infarction or stroke) were similar in the tranexamic acid group and placebo group (42 [0·7%] of 5952 vs 46 [0·8%] of 5977; 0·92; 0·60 to 1·39). Venous thromboembolic events (deep vein thrombosis or pulmonary embolism) were higher in tranexamic acid group than in the placebo group (48 [0·8%] of 5952 vs 26 [0·4%] of 5977; RR 1·85; 95% CI 1·15 to 2·98). Interpretation: We found that tranexamic acid did not reduce death from gastrointestinal bleeding. On the basis of our results, tranexamic acid should not be used for the treatment of gastrointestinal bleeding outside the context of a randomised trial

Implementasi manajemen modal kerja untuk meningkatkan profitabilitas perusahaan: Studi pada PT. Perkebunan Nusantara XII

INDONESIA: Modal kerja yang terdiri dari aktiva perusahaan seperti kas, piutang, dan persediaan merupakan sesuatu yang sangat penting yang digunakan untuk membiayai kegiatan operasional perusahaan. Modal kerja ini harus dikelola dan di atur secara cermat agar nantinya modal kerja ini bisa efektif dan efisien dan dalam pengelolaannya setiap perusahaan mempunyai cara yang berbeda. PT Perkebunan Nusantara XII (PTPN XII) merupakan perusahaan BUMN yang bergerak di bidang ekspor impor perkebunan sehingga dalam kebijakannya dipengaruhi oleh banyak faktor seperti pemerintah, ekonomi dunia, dan cuaca. Penelitian ini bertujuan untuk mengetahui kebijakan-kebijakan PTPN XII yang dipengaruhi oleh banyak faktor tersebut dalam menganggarkan modal kerja perusahaan secara efektif dan efisien sehingga bisa meningkatkan profitabilitas perusahaan. Penelitian ini merupakan penelitian kualitatif dengan metode deskriptif. Dalam hal ini peneliti mendeskripsikan kebijakan yang dilakukan manajemen PTPN XII terhadap modal kerja mereka dengan dibantu penghitungan kuantitatif dari laporan keuangan PTPN XII dari tahun 2006-2011 dengan menggunakan rasio perputaran modal kerja, perputaran kas, perputaran piutang dan persediaan serta penghitungan rasio Net Profit Margin dan Return On Investment guna mengetahui efektifitas dan efisiensi dari manajemen modal kerja PTPN XII. Hasil penelitian menunjukkan bahwa efektifitas dan efisensi manajemen modal kerja untuk meningkatkan profitabilitas di PTPN XII masih belum sepenuhnya tercapai dalam pengelolaan komponen modal kerja yang berupa kas dan persediaannya. Efisensi dan efektifitas manajemen modal kerja hanya tercapai di pengelolaan piutang perusahaan. Hal ini dikarenakan masih tidak stabilnya perputaran kas dan perputaran persediaan PTPN XII dari tahun 2006-2011 yang dinilai dari rasio-rasio keuangan yang digunakan. Sedangkan untuk penilaian untuk piutang dengan menggunakan perputaran dan periode pengumpulan piutang sudah cukup baik. Secara keseluruhan kebijakan-kebijakan yang diterapakan oleh PTPN XII dalam modal kerja sudah efektif, akan tetapi adanya faktor seperti kondisi ekonomi global yang tidak stabil, perubahan musim yang ekstrim dan sulit diprediksi, dan adanya kebijakan pemerintah yang baru yang mempengaruhi kinerja modal kerja PTPN XII membuat kebijakan yang sudah diterapkan tersebut perlu diperbaiki dalam penganggaran jumlah modal kerjanya untuk menyesuaikan perubahan tersebut sehingga efisensi dan efektifitas bisa tercapai secara maksimal dan dapat meningakatkan profitabilitas perusahaan secara maksimal. ENGLISH: Working capital consisting of company’s assets such as cash, receivable, and provision are very important things that are used to finance the company's operations. This working capital must be managed and carefully arranged so that it can be effective and efficient, and in its management each company has different way. PT Perkebunan Nusantara XII (PTPN XII) is a state-owned enterprise engaged in export-import plantation so that the policy is influenced by many factors, such as government, world economy and weather. This study aims to determine the policies of PTPN XII influenced by those factors in its capital expenditure budget effectively and efficiently to improve its profitability. This research employs a qualitative descriptive method. In this case, researcher describes the policies adopted by the management of PTPN XII through their working capital with the help of quantitative calculation in the PTPN XII financial report in the period 2006-2011 by using working capital turnover ratio, turnover of cash, receivables turnover and provision turnover and the ratio calculation Net Profit Margin and Return On Investment to determine the effectiveness and efficiency of PTPN XII working capital management. The result shows that the effectiveness and efficiency of working capital management to improve its profitability in PTPN XII are still not fully achieved in the management of working capital components in the form of cash and stock. Efficiency and effectiveness of working capital management is only achieved in the management of the company accounts. This is because of cash turnover and provision of PTPN XII unstableness in the perod 2006-2011 which were assessed from the financial ratio used. Whereas the valuation of receivable which uses turnover and receivable collection period is good enough. Overall policies which applied by PTPN XII in working capital have been effective. Nevertheless, the existence of factors such as unstable global economic conditions, the extreme and unpredictable season changing, and new government policies affecting working capital performance of PTPN XII make the implemented policies need to be improved in budgeting of capital working amount to adjust those changes so that the efficiency and effectiveness and the improvement of company’s profitability can be optimally achieved

The development of adsorbent based natural gas storage for vehicle application

Storage of natural gas by adsorption has a potential to replace Compressed Natural Gas (CNG) in mobile storage applications, such as in vehicles. Storage by adsorption at moderate pressure of 500 psig could be expected to reduce the problem of bulky high-pressure CNG storage within a confined space used in vehicle. In adsorptive storage, the amount of gas stored at lower pressure increases when a large portion of gas adsorbs on the adsorbent. However, its capacity and performance depend on adsorbent types and properties. This study is focused on the storage capacity and delivery performance of Adsorptive Natural Gas (ANG) storage employing different types of commercial adsorbents which were carried out by performing experimental work on an ANG storage system. Methane adsorptive storage was done in a 0.5-liter adsorbent-filled gas vessel under isothermal and dynamic conditions. The ANG vessel was charged with methane up to 500 psig at different rates of filling and was discharged under dynamic condition at a varied rate of discharge. The results show that the storage capacity obtained under isothermal condition is higher than under dynamic condition due to continuous temperature rise experienced during dynamic charging. Higher storage capacities were obtained for adsorbent with larger surface area and micropore volume but smaller interparticle void. Adsorbent that has high heat capacity and low heat of methane adsorption yields lesser temperature rise during adsorption and lesser temperature fall during desorption. Consequently, these characteristics lead to a better storage and delivery capacities. At faster charging rate, lower storage capacity was obtained and faster discharging rate caused inefficient gas delivery. Under cyclic operation, adsorbents performances deteriorate when adsorbent structure is gradually damaged under high-pressure operation. Among the adsorbents tested, palm shell activated carbon shows the highest storage and delivery capacity which are 87.4 V/V and 75.8 V/V respectively

Multi Modal Feature Extraction for Classification of Vascular Dementia in Post-Stroke Patients Based on EEG Signal

Dementia is a term that represents a set of symptoms that affect the ability of the brain’s cognitive functions related to memory, thinking, behavior, and language. At worst, dementia is often called a major neurocognitive disorder or senile disease. One of the most common types of dementia after Alzheimer’s is vascular dementia. Vascular dementia is closely related to cerebrovascular disease, one of which is stroke. Post-stroke patients with recurrent onset have the potential to develop dementia. An accurate diagnosis is needed for proper therapy management to ensure the patient’s quality of life and prevent it from worsening. The gold standard diagnostic of vascular dementia is complex, includes psychological tests, complete memory tests, and is evidenced by medical imaging of brain lesions. However, brain imaging methods such as CT-Scan, PET-Scan, and MRI have high costs and cannot be routinely used in a short period. For more than two decades, electroencephalogram signal analysis has been an alternative in assisting the diagnosis of brain diseases associated with cognitive decline. Traditional EEG analysis performs visual observations of signals, including rhythm, power, and spikes. Of course, it requires a clinician expert, time consumption, and high costs. Therefore, a quantitative EEG method for identifying vascular dementia in post-stroke patients is discussed in this study. This study used 19 EEG channels recorded from normal elderly, post-stroke with mild cognitive impairment, and post-stroke with dementia. The QEEG method used for feature extraction includes relative power, coherence, and signal complexity; the evaluation performance of normal-mild cognitive impairment-dementia classification was conducted using Support Vector Machine and K-Nearest Neighbor. The results of the classification simulation showed the highest accuracy of 96% by Gaussian SVM with a sensitivity and specificity of 95.6% and 97.9%, respectively. This study is expected to be an additional criterion in the diagnosis of dementia, especially in post-stroke patients