7 research outputs found

    The Sample Analysis at Mars Investigation and Instrument Suite

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    Analysis of satisfiers and dissatisfiers in online hotel reviews on social media

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    The purpose of this study is to analyze online hotel reviews produced by customers to identify and compare factors known as satisfiers and dissatisfiers based on Herzberg’s two-factor theory. This approach was applied to compare full-service and limited-service hotels, which can show different levels of customer expectation

    Microbial functional genes involved in nitrogen fixation, nitrification and denitrification in forest ecosystems

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