Social recognition provision patterns in professional Q&A forums in Healthcare and Construction

© 2015 Elsevier Ltd. All rights reserved. For some decades, professional Q&A forums have been used as a mainstream way of sharing practices between novices and experts. Several forums have had time to develop their own communities and habits, which made them a suitable place to explore patterned epistemic practices. In this paper we look at the social recognition, help seeking and informal learning patterns in communities of practice; our aim is to use the corresponding outputs to scaffold technology supported informal learning. We analyzed professional discussion forums in two countries (UK and Germany) in two different sectors (Healthcare and Construction). We identified a set of interrelated patterns that are used for socially verifying and maturing rules and guidelines, solving problems, introducing new practices and triggering learning. Some particular social recognition and learning trends common in Healthcare and Construction sector Q&A forums are highlighted. We discuss epistemic practice pattern networks for developing scaffolds to enhance the quality of informal learning in workplace environments in an integrated way. We suggest and validate empirically a model of social recognition provision in Q&A forums

Scoping a vision for formative e-assessment: a project report for JISC

Assessment is an integral part of teaching and learning. If the relationship between teaching and learning were causal, i. e. if students always mastered the intended learning outcomes of a particular sequence of instruction, assessment would be superfluous. Experience and research suggest this is not the case: what is learnt can often be quite different from what is taught. Formative assessment is motivated by a concern with the elicitation of relevant information about student understanding and / or achievement, its interpretation and an exploration of how it can lead to actions that result in better learning. In the context of a policy drive towards technology-enhanced approaches to teaching and learning, the question of the role of digital technologies is key and it is the latter on which this project particularly focuses. The project and its deliverables have been informed by recent and relevant literature, in particular recent work by Black andIn this work, they put forward a framework which suggests that assessment for learning their term for formative assessment can be conceptualised as consisting of a number of aspects and five keystrategies. The key aspects revolve around the where the learner is going, where the learner is right now and how she can get there and examines the role played by the teacher, peers and the learner. Language: English Keywords: assessments, case studies, design patterns, e-assessmen

Going beyond your personal learning network, using recommendations and trust through a multimedia question-answering service for decision-support: A case study in the healthcare.

Social learning networks enable the sharing, transfer and enhancement of knowledge in the workplace that builds the ground to exchange informal learning practices. In this work, three healthcare networks are studied in order to understand how to enable the building, maintaining and activation of new contacts at work and the exchange of knowledge between them. By paying close attention to the needs of the practitioners, we aimed to understand how personal and social learning could be supported by technological services exploiting social networks and the respective traces reflected in the semantics. This paper presents a case study reporting on the results of two co-design sessions and elicits requirements showing the importance of scaffolding strategies in personal and shared learning networks. Besides, the significance of these strategies to aggregate trust among peers when sharing resources and decision-support when exchanging questions and answers. The outcome is a set of design criteria to be used for further technical development for a social semantic question and answer tool. We conclude with the lessons learned and future work

IDR : a participatory methodology for interdisciplinary design in technology enhanced learning

One of the important themes that emerged from the CAL’07 conference was the failure of technology to bring about the expected disruptive effect to learning and teaching. We identify one of the causes as an inherent weakness in prevalent development methodologies. While the problem of designing technology for learning is irreducibly multi-dimensional, design processes often lack true interdisciplinarity. To address this problem we present IDR, a participatory methodology for interdisciplinary techno-pedagogical design, drawing on the design patterns tradition (Alexander, Silverstein & Ishikawa, 1977) and the design research paradigm (DiSessa & Cobb, 2004). We discuss the iterative development and use of our methodology by a pan-European project team of educational researchers, software developers and teachers. We reflect on our experiences of the participatory nature of pattern design and discuss how, as a distributed team, we developed a set of over 120 design patterns, created using our freely available open source web toolkit. Furthermore, we detail how our methodology is applicable to the wider community through a workshop model, which has been run and iteratively refined at five major international conferences, involving over 200 participants

Knowledge Construction by Users: A Content Analysis Framework and A Knowledge Construction Process Model for Virtual Product User Communities

Purpose–The purpose of this study is to develop a content analysis framework and from that derive a process model of knowledge construction in the context of virtual product user communities, organization sponsored online forums where product users collaboratively construct knowledge to solve their technical problems. Design/methodology/approach–The study is based on a deductive, qualitative content analysis of discussion threads about solving technical problems selected from a series of virtual product user communities. This data is complemented with thematic analysis of interviews with forum members. Findings–This research develops a content analysis framework for knowledge construction. It is based on a combination of existing codes derived from frameworks developed for Computer Supported Collaborative Learning (CSCL) and new categories identified from the data. Analysis using this framework allows the authors to propose a knowledge construction process model showing how these elements are organised around a typical “trial-and-error” knowledge construction strategy. Practical Implications–The research makes suggestions about organizations’ management of knowledge activities in virtual product user communities, including moderators’ roles in facilitation. Originality/Value– The paper outlines a new framework for analysing knowledge activities where there is a low level of critical thinking and a model of knowledge construction by trial and error. The new framework and model can be applied in other similar contexts

Designing problem-based curricula: The role of concept mapping in scaffolding learning for the health sciences

While the utility of concept mapping has been widely reported in primary and secondary educational contexts, its application in the health sciences in higher education has been less frequently noted. Two case studies of the application of concept mapping in undergraduate and postgraduate health sciences are detailed in this paper. The case in undergraduate dental education examines the role of concept mapping in supporting problem-based learning and explores how explicit induction into the principles and practices of CM has add-on benefits to learning in an inquiry-based curriculum. The case in postgraduate medical education described the utility of concept mapping in an online inquiry-based module design. Specific attention is given to applications of CMapTools™ software to support the implementation of Novakian concept mapping in both inquiry-based curricular contexts.published_or_final_versio

Higher education curriculum ecosystem design

This study focuses on the development of a Design Framework for Higher Education Curriculum Ecosystem design. The study views the world as a digital ecosystem where the physical and the virtual are fully intertwined and function through integrated social and technical architecture working together in a seamless mesh that is persistent and pervasive. This digital ecosystem is an open, flexible, demand driven, self-organising, collaborative environment. It has enhanced individuals’ abilities to connect with other people, share ideas, work collaboratively and form communities. This has inevitably impacted on educational practice in Higher Education. The thesis draws together educational theories, curriculum designs, and concepts drawn from ecological psychology, cognitive apprenticeship, distributed cognition and activity theory, and extends them through the application of a Complexity Science lens. A Complexity Science perspective views the world as comprised of Complex Adaptive Systems. This study explores how authentic learning processes can be scaffolded within a Complex Adaptive System. The iterative development and refinement, through three iterations over six years, of a curriculum ecosystem for a Built Environment Degree Program is used as a case study for the development of a Higher Education curriculum ecosystem exemplar. A Design Framework for a Curriculum Ecosystem for Higher Education which has emerged through this process is presented

Knowledge building among family child care providers during a training using problem-based learning and computer mediated communication

In this study, 17 family child care providers took part in a seven-week, online training that used problem-based learning to address guidance and discipline practices. A website and an e-mail list provided the context in which two groups of participants discussed causes and solutions for three real cases of preschoolers\u27 challenging behavior. Based on social constructivist theory, this research addressed two aspects of cognitive change and group problem-solving: the process of knowledge building within a group and individual appropriation of knowledge generated by the group.;Transcripts of group discussions were analyzed for evidence of knowledge building using the Degrees of Synthesis Model, a model developed by the author for the purpose of examining the level of cognitive interaction that participants\u27 messages revealed in each discussion. Four levels of cognitive interaction were represented by the model: independent proposal, comparison, reactive modification, and integration. Results of the analysis indicate that the model was discriminant and moderately reliable. Results also indicated that participants showed variable levels of synthesis of one another\u27s ideas and suggested that variability was due in part to characteristics of the cases being discussed. Further research is needed to refine the model and to provide greater understanding of variables that contribute to and inhibit group knowledge building.;Individual appropriation of knowledge generated by group discussion was measured by three different methods. Analysis of these data focused on the level of change in participants\u27 thinking due to participation in group discussion. Results suggested that the degree of appropriation of new group knowledge is inversely related to the degree of affiliation with the larger child care professional community and inversely related to the degree of participation in the problem-solving discussion. Results suggested that more knowledgeable peers within the group discussion provided beneficial models of complex, theoretical thinking to less knowledgeable participants.;Results of self-report data indicated that problem-based learning delivered online was engaging for participants, conducive to their professional development, and feasible to implement. Further research is needed that will clarify the audience for whom it is most beneficial and specific variables that will optimize it as a training option

Collaborative trails in e-learning environments

This deliverable focuses on collaboration within groups of learners, and hence collaborative trails. We begin by reviewing the theoretical background to collaborative learning and looking at the kinds of support that computers can give to groups of learners working collaboratively, and then look more deeply at some of the issues in designing environments to support collaborative learning trails and at tools and techniques, including collaborative filtering, that can be used for analysing collaborative trails. We then review the state-of-the-art in supporting collaborative learning in three different areas – experimental academic systems, systems using mobile technology (which are also generally academic), and commercially available systems. The final part of the deliverable presents three scenarios that show where technology that supports groups working collaboratively and producing collaborative trails may be heading in the near future

ARGUMENTATION-BASED COMPUTER SUPPORTED COLLABORATIVE LEARNING (ABCSCL): THE ROLE OF INSTRUCTIONAL SUPPORTS

This paper investigates the role of instructional supports for argumentation-based computer supported collaborative learning (ABCSCL), a teaching approach that improves the quality of learning processes and outcomes. Relevant literature has been reviewed to identify the instructional supports in ABCSCL environments. A range of instructional supports in ABCSCL is proposed including scaffolding, scripting, and representational tools. Each of these instructional supports are discussed in detail. Furthermore, the extent to which and the way in which such instructional supports can be applied in ABCSCL environments are discussed. Finally, suggestions for future work and implications for the design of ABCSCL environments are provided.  Article visualizations