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Social recognition provision patterns in professional Q&A forums in Healthcare and Construction
Authors
Alexander
Alexander
+37 more
Anderson
Ankem
Baiden
Brusoni
Coleman
Creswick
Creswick
Curran
Daft
Dainty
Goodstein
Heidegren
Hsieh
Hutchins
Jacobs
Jessen
Joanna Burchert
Jonassen
Kai Pata
Keating
Lehoux
Ley
Maier
Nonaka
Parsons
Pata
Patricia Santos
Rangachari
Rissanen
Roepstorff
Sharma
Stewart
Tammets
Tammets
Tynjala
Vassilev
Wenger
Publication date
1 February 2016
Publisher
'Elsevier BV'
Doi
Cite
Abstract
© 2015 Elsevier Ltd. All rights reserved. For some decades, professional Q&A forums have been used as a mainstream way of sharing practices between novices and experts. Several forums have had time to develop their own communities and habits, which made them a suitable place to explore patterned epistemic practices. In this paper we look at the social recognition, help seeking and informal learning patterns in communities of practice; our aim is to use the corresponding outputs to scaffold technology supported informal learning. We analyzed professional discussion forums in two countries (UK and Germany) in two different sectors (Healthcare and Construction). We identified a set of interrelated patterns that are used for socially verifying and maturing rules and guidelines, solving problems, introducing new practices and triggering learning. Some particular social recognition and learning trends common in Healthcare and Construction sector Q&A forums are highlighted. We discuss epistemic practice pattern networks for developing scaffolds to enhance the quality of informal learning in workplace environments in an integrated way. We suggest and validate empirically a model of social recognition provision in Q&A forums
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info:doi/10.1016%2Fj.chb.2015....
Last time updated on 01/04/2019
UWE Bristol Research Repository
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oai:uwe-repository.worktribe.c...
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