Combating e-discrimination in the North West - final report

The Combating eDiscimination in the North West project examined over 100 websites advertising job opportunities both regionally and nationally, and found the vast majority to be largely inaccessible. Professional standards, such as using valid W3C code and adhering to the W3C Web Content Accessibility Guidelines, were largely not followed. The project also conducted interviews with both public and private sector web professionals, and focus groups of disabled computer users, to draw a broader picture of the accessibility of jobs websites. Interviews with leading web development companies in the Greater Manchester region, showed that there is a view there should not be any additional cost in making websites accessible, as the expertise to create a site professionally should be in place from the start, and that accessibility will follow from applying professional standards. However, through the process of trying to create a website for the project, with such a company, it was found that following professional standards is not sufficient to catch all the potential problems, and that user testing is an essential adjunct to professional practice. The main findings of the project are, thus, that: • Most websites in the job opportunities sector are not following professional standards of web development, and are largely inaccessible • Professional standards of web development need to be augmented with user testing to ensure proper accessibility

Benefits and challenges of applying Semantic Web Services in the e-Government domain

Joining up services in e-Government usually implies governmental agencies acting in concert without a central control regime. This requires the sharing of scattered and heterogeneous data. Semantic Web Service (SWS) technology can help to integrate, mediate and reason between these datasets. However, since few real-world applications have been developed, it is still unclear which are the actual benefits and issues of adopting such a technology in the e-Government domain. In this paper, we contribute to raising awareness of the potential benefits in the e-Government community by analyzing motivations, requirements, and expected results, before proposing a reusable SWS-based framework. We demonstrate the application of this framework by a compelling use case: a GIS-based emergency planning system. We illustrate the obtained benefits and the key challenges which remain to be addressed

Lessons for Health Reform From the Federal Employees Health Benefits Program

Explores the feasibility of opening up the program to non-federal employees as a way to expand coverage. Outlines lessons learned on countering selection issues, maintaining a wide array of benefit packages, and offsetting costs and premium fluctuations

Scoping study of the feasibility of developing a software tool to assist designers of pedestrian crossing places

This report is the outcome of a scoping study of how guidance can be provided for practising highway engineers in designing informal pedestrian crossing facilities. The main component of this report is an analysis by an IT consultant of a range of mechanisms for delivery of this. The study was informed by the opinions of a group of practitioners who have a direct interest in the provision of pedestrian facilities. These results are placed in context and their consequences are explored in the first part of the report

Revealing the unseen: how to expose cloud usage while protecting user privacy

Cloud users have little visibility into the performance characteristics and utilization of the physical machines underpinning the virtualized cloud resources they use. This uncertainty forces users and researchers to reverse engineer the inner workings of cloud systems in order to understand and optimize the conditions their applications operate. At Massachusetts Open Cloud (MOC), as a public cloud operator, we'd like to expose the utilization of our physical infrastructure to stop this wasteful effort. Mindful that such exposure can be used maliciously for gaining insight into other user's workloads, in this position paper we argue for the need for an approach that balances openness of the cloud overall with privacy for each tenant inside of it. We believe that this approach can be instantiated via a novel combination of several security and privacy technologies. We discuss the potential benefits, implications of transparency for cloud systems and users, and technical challenges/possibilities.Accepted manuscrip

COBRA framework to evaluate e-government services: A citizen-centric perspective

E-government services involve many stakeholders who have different objectives that can have an impact on success. Among these stakeholders, citizens are the primary stakeholders of government activities. Accordingly, their satisfaction plays an important role in e-government success. Although several models have been proposed to assess the success of e-government services through measuring users' satisfaction levels, they fail to provide a comprehensive evaluation model. This study provides an insight and critical analysis of the extant literature to identify the most critical factors and their manifested variables for user satisfaction in the provision of e-government services. The various manifested variables are then grouped into a new quantitative analysis framework consisting of four main constructs: cost; benefit; risk and opportunity (COBRA) by analogy to the well-known SWOT qualitative analysis framework. The COBRA measurement scale is developed, tested, refined and validated on a sample group of e-government service users in Turkey. A structured equation model is used to establish relationships among the identified constructs, associated variables and users' satisfaction. The results confirm that COBRA framework is a useful approach for evaluating the success of e-government services from citizens' perspective and it can be generalised to other perspectives and measurement contexts. Crown Copyright © 2014.PIAP-GA-2008-230658) from the European Union Framework Program and another grant (NPRP 09-1023-5-158) from the Qatar National Research Fund (amember of Qatar Foundation

Who counts and who is counted? Conversations around voting, access, and divisions in the disability community

Online voting platforms have been introduced in some locations as the solution to the many barriers to political participation that disabled people continue to face. Reading the experiences of disabled student voters on university campuses alongside broader trends in electoral reform taking place in jurisdictions across Canada allows us to attend to the dangerous ways in which conversations around access have been limited through virtual solutions that encourage the physical absence of disabled voters. This article situates these absences alongside other categories of exclusion–including groups who are formally disenfranchised–and recalls many unstated values that are active in shaping citizenship cultures. Probing online voting through a critical disability angle, we present a critique of techno-fixes that builds upon broader notions of accessibility and inclusion

Adapting e-learning and learning services for people with disabilities

Providing learning materials and support services that are adapted to the needs of individuals has the potential to enable learners to obtain maximal benefit from university level studies. This paper describes EU4ALL project which has been exploring how to present customized learning materials and services for people with disabilities. A number of the technical components of the EU4ALL framework are described. This is followed with a brief description of prototype implementations. This is then followed by a discussion of a number of research directions that may enhance the adaptability, usability and accessibility of information and support systems can be used and consumed by a diverse user population

Scottish academic publications implementing an effective networked service (SAPIENS) project

This article describes the aims and continuing progress of the Scottish Academic Periodicals Implementing an Effective Networked Service (SAPIENS) project which has been running at the University of Strathclyde's Centre for Digital Library Research since September 2001. Initially funded for two years, the project has been extended until October 2004. The rationale behind SAPIENS is the concern that small Scottish publishers, operating on limited budgets, are in danger of finding themselves marginalised in the modern information environment. The project's primary objectives are to explore the viability of, and launch, an electronic publishing service to assist small-scale Scottish publishers of academic and cultural periodicals to publish online. It has achieved these aims by implementing a demonstration service which is gradually moving into an operational mode, delivering current journals