Knowledge management : critical perspectives on e-business activities

This article is both a review and an agenda-setting piece. It argues that knowledge management suffers from conceptual and definitional ambiguity, oversimplification of its development processes, and methodological limitations. Nevertheless, there is a consensus in business and academia that knowledge is a key component of success and allows firms to achieve and sustains competitive advantages. In a digital era, these advantages arise from the potential of data and information that can be gathered, processed, shared, and used to improve e-business activities. Thus, this research bridges the gap in the assessment of knowledge management and e-business relationship, by applying an SEM to a large database sample of KM activities performed by European firms.N/

Genocidio en América.

Sin resume

Los jesuitas en América.

Sin resume

Tourism development potential in an insular territory : the case of Ribeira Grande in the Azores

The Autonomous Region of the Azores is one of the most sustainable destinations in the world. Being an archipelago comprised of nine small islands, quality and sustainability are critical features in the tourism sector, inducing the need for thorough and technical strategic development processes. Ribeira Grande is an important municipality in the Azores, which envisioned tourism as a strategic sector to develop when the partial liberalization of the air passenger transport sector occurred in 2015. However, this destination had little tourism maturity and competitiveness and required some structural planning work. The development of a strategic plan for tourism for the municipality of Ribeira Grande, including the selection of tourism products, is explained in detail in this article, which highlights the main challenges and results of the process.N/

Bank performance during the european debt crisis

Mestrado em FinançasO presente trabalho, tem como objetivo principal a análise de performance de 353 bancos, de 17 países da zona euro, para o período de 2005 a 2010. A análise é feita através da aplicação do método do Data Envelopment Analysis (DEA) sobre dados financeiros de demonstrações financeiras, e os resultados da mesma sujeitos a uma regressão para determinar possíveis determinantes de performance. Este estudo sugere que a performance foi constante para a amostra selecionada e aponta como principais determinantes da performance o tamanho e a localização dos bancos.The present work analyses the performance of 353 banks, from 17 countries of the euro zone, for the period of 2005 to 2010. The analysis is made through the application of Data Envelopment Analysis method (DEA) upon financial data from financial reports, and the results are then subject to a regression analysis to determine possible efficiency determinants. The results suggest that performance was somewhat constant across the sample firms and points out the main determinants of efficiency being the bank size and location

Satisfação de clientes em centros aquáticos públicos um estudo empírico nas cidades de Bragança e Viseu

A amostra sobre a qual se desenvolve este trabalho foi obtida por conveniência. A amostra global que constitui o estudo é de 318 indivíduos, sendo 179, pertencentes ao distrito de Viseu, onde 44 pertencem ao concelho de Santa Comba dão, 43 ao concelho de Carregal do Sal, 42 ao concelho de Mortágua e 50 ao concelho de Tondela. Os restantes 127, pertencem ao concelho de Bragança, sendo respectivamente, 42 do concelho de Bragança, 15 do concelho. de Macedo, 31 de Mirandela e 39 de Vinhais

Utopia and Resignation: Case Studies of Science Fiction in the Portuguese Society during the Estado Novo

Esta dissertação foca-se no estado da literatura de ficção científica em Portugal durante o Estado Novo e o seu efeito na sociedade. Para tal, começa por abordar o estado geral do país nessa altura e os ideais do seu governo, com foco nos pilares principais do Estado Novo e o seu plano para a sociedade portuguesa. Em seguida, tenta explicar como ocorreu a propagação da ficção científica no país, e como este tipo de conteúdo literário poderia, por um lado, enriquecer os conhecimentos de uma população que era, na altura, uma das mais culturalmente deficientes da Europa, e por outro lado, como poderia ser usado para imaginar um futuro ideal, uma utopia. Por conseguinte, há necessidade de estudar a utopia e a sua significação para definir o futuro, bem como o papel da ficção científica como forma de aprendizagem. Também se torna relevante haver uma definição concreta do que se considera o conhecimento público da ciência. De forma a desenvolver estes temas, esta dissertação centra-se em seguida na análise de duas obras literárias, A.D. 2230, de Amílcar de Mascarenhas, que irá demonstrar como este tipo de literatura podia ser usado para fins propagandísticos, e O Aquário, de Alice Sampaio, que irá demonstrar a face mais crítica da ficção científica, e como, ao analisar e escrever sobre um potencial futuro distante, é possível criticar e ponderar sobre o presente. Estas duas obras também refletem duas noções muito diferentes de utopia, pelo que a conclusão apresenta as considerações finais sobre os verdadeiros efeitos da literatura de ficção científica numa sociedade tão afectada pela censura.This dissertation aims to explore the state of science fiction literature in Portugal during Estado Novo and its potential effect on society. For that, it starts by giving a general overview of the country at the time and its government, referring to the main tenets of Estado Novo and its plan for the Portuguese society. Afterwards, it attempts to explain how the spread of science fiction occurred in the country, and how the content of this type of literature could, on the one hand, enrich the knowledge of a population that was, at the time, one of the most culturally deficient in Europe, and on the other, how it could also be used to imagine a future where everything was ideal, a utopia. Thus, there is a need to define the significance of utopia and its meaning in defining the future, as well as the role of science fiction as a tool for learning. Through this, an understanding of what entails a public understanding of science must also be determined. To achieve this, the theorical basis is complemented by the analysis of two books, A.D. 2230 by Amílcar de Mascarenhas, which will show how this type of literature could be used for propaganda purposes, and O Aquário, by Alice Sampaio, that will show the more critical facet of science fiction, and how, by analysing and writing about a potential distant future, we can very well criticize and ponder about our present. These two books also reflect two very distinct notions of utopia, setting the stage for the conclusion to present some final remarks about the actual effects of science fiction literature in a society so affected by censorship

The impact of digital in learning spaces: an analysis on the perspective of teachers in higher education

Proceedings of Informing Science & IT Education Conference (InSITE) 2013The generalized use of Communication Networks and Information Technologies is nowadays a global phenomenon. It has multiple impacts on how to teach/learn and on the contexts in which this process takes place (the Learning Environments). These areas include Physical Learning places, Virtual Learning sites, Collaborative Learning Spaces, among others. These proposals provide new scenarios for the teaching/learning process, but their outlines are not well defined yet. A Learning Space requires a complex set of materials and human resources. Further and continued research is significant and justified by the relevance of Higher Education Institutions.The overall objective of the present research is to understand the perceptions of the Professors in their Learning Environments. In this context it has been considered relevant to gather opinions on the needs/priorities, utility, quality and sustainability, as a result of the use of Information and Communication Technologies (ICT) in the teaching/learning spaces