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3 research outputs found

[Webinar] Learn How to Transform your Customer Experience with Emotional Intelligence

Author: MarTech Advisor
Publication venue
Publication date: 26/10/2016
Field of study

IBM Exclusive: 10 key marketing trends 2016

Author: MarTech Advisor
Publication venue
Publication date: 28/10/2016
Field of study

Recipes for achieving customer loyalty: A qualitative comparative analysis of the dimensions of customer experience

Author: Ali
Auh
Babin
Ballantine
Barwitz
Bateson
Bazaarvoice
Bednarz Beauchamp
Berry
Bigné
Bitner
Bitner
Blázquez
Bolton
Boon
Borsci
Brakus
Brun
Capgemini rapport
Cermak
Cetin
Chahal
Chan
Chen
Cheung
Churchill
Clegg
Crifo
Cyr
Dabholkar
De Keyser
De Waal
Dean
Delcourt
Delmas
Deshwal
Di Fatta
Ding
Donovan
Dube
Dube
Edvardsson
Engel
European DIY Retail Association/Global Home Improvement Network
Fang
Fernandes
Fernandes
Fiss
Fiss
Flores
Forbes
Foroudi
Foroudi
Forrester
Funches
Ganguli
Gao
Garg
Gartner
Gentile
Gilboa
Gilboa
Grewal
Grønholdt
Guenzi
Hair
Han
Harvard Business Review Analytic Services
Havir
Himmel
Hoffman
Holtshausen
Homburg
Hu
Huang
Hulten
Iglesias
Jackson
Johansson
Kantar
Keiningham
Keiningham
Keininghama
Kim
Klaus
Klaus
Kranzbühler
Kumar
Kumar
Leenheer
Lemmink
Lemon
Lichtlé
Lindstrom
Lissitsa
Longest
Lumpkin
MacDonald
Mahr
Majra
Maklan
Marinova
Martech Advisor
Massicotte
Mattila
McColl-Kennedy
McColl-Kennedy
Mcelroy
McKinsey
McLean
Meyer
Mhaya
Molinillo
Morris
Morrison
Moschis
Nenonen
Nguyen
Niemelä‐Nyrhinen
Noble
Noort
Nusair
Nysveen
Nysveen
Oliver
Oracle
Ou
Palmer
Parasuraman
Parment
Peppers
Phillips
Phillips
Pine
Piotrowicz
Ragin
Ragin
Ragin
Ragin
Ranjan
Rihoux
Rose
Rudkowski
Sands
Schmitt
Schmitt
Shankar
Sharma
Shen
Shiv
Siqueira
Sirapracha
Sivadas
Srivastava
Stein
Temkin Group Insight Report
Tsaur
Vargo
Vasel
Verhoef
Verhoef
Verhoef
Vinor Tapar
Voorhees
Walls
Walter
Wang
Watson
Wei
Westbrook
Westbrook
Williams
Wolburg
Woodside
Wu
Yi
Åkesson
Publication venue: 'Elsevier BV'
Publication date
Field of study

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