17 research outputs found

    Relationship quality: an online retail perspective

    Get PDF
    This paper develops a model that empirically examines relationship quality (RQ) as a mediating factor between antecedents (aspects of B2B service quality) and outcomes (aspects of loyalty). Using a data set from retailers with an online presence, the analysis, using Structural Equation Modeling, shows that RQ dimensions, namely trust, satisfaction, and communication quality are positively influenced by service quality dimensions. Satisfaction is shown to have a significant influence on attitudinal loyalty and trust is significantly linked to behavioral aspects of loyalty, that is, retailer’s willingness to pay more for the service. While communication quality is not significantly linked to loyalty, it is influenced by service quality antecedents

    An empirical examination of business-to-business service quality in credence based e-services: It's impact on loyalty [Abstract]

    Get PDF
    An empirical examination of business-to-business service quality in credence based e-services: It's impact on loyalty [Abstract

    Data on determinants are needed to curb the sedentary epidemic in Europe. Lessons learnt from the DEDIPAC European knowledge hub

    Get PDF
    Societal and technological changes have resulted in sitting being the dominant posture during most activities of daily living, such as learning, working, travelling and leisure time. Too much time spent in seated activities, referred to as sedentary behaviour, is a novel concern for public health as it is one of the key lifestyle causes of poor health. The European DEDIPAC (Determinants of Diet and Physical Activity) Knowledge Hub coordinated the work of 35 institutions across 12 European member states to investigate the determinants of sedentary behaviour. DEDIPAC reviewed current evidence, set a theoretical framework and harmonised the available epidemiological data. The main results are summarised. The conclusion is that there is a dire lack of data that is exploitable across Europe to inform policy and intervention. There is an urgent need to develop international data collection compliant with FAIR (Findable, Accessible, Interoperable, Re-usable) and standardised surveillance systems for sedentary behaviour

    Summer student report - Upgrade work for the Fast Beam Condition Monitor at CMS

    No full text
    Report on summer student internship at CERN. Describes work done towards the replacement of the Fast Beam Conditions Monitor (BCM1F) - activities related to the test beam conducted by the BRIL (Background Radiation Instrumentation and Luminosity) experiment in July 2016, analog opto-hybrids testing and XDAQ development for the uTCA readout system currently under development

    Biological determinants of physical activity across the life course: a “Determinants of Diet and Physical Activity” (DEDIPAC) umbrella systematic literature review

    Get PDF
    Background: Despite the large number of studies and reviews available, the evidence regarding the biological determinants of physical activity (PA) is inconclusive. In this umbrella review, we summarized the current evidence on the biological determinants of PA across the life course, by pooling the results of the available systematic literature reviews (SLRs) and meta-analyses (MAs). Methods: We conducted an online search on MEDLINE, ISI Web of Science, Scopus, and SPORTDiscus databases up to January 2018. SLRs and MAs of observational studies that investigated the association between biological determinants of PA and having PA as outcome were considered eligible. The extracted data were assessed based on the importance of the determinants, the strength of evidence, and the methodological quality. Results: We identified 19 reviews of which most were of moderate methodological quality. Determinants that were studied most frequently among all ages and demonstrated evidence suggesting a positive association to PA were younger age, being male, higher health status, and higher physical fitness levels. Among adults, normal birth weight was found to be positively associated to PA with convincing strength of evidence, while findings among adolescents were inconsistent and with limited strength of evidence. Conclusions: Different social or behavioral factors may contribute to the decrease of PA with age and among females versus males, and creating programmes targeted at diverse ages, female population, and adults with abnormal birth weight is recommended. Future studies should use prospective study designs, standardized definitions of PA, and objective measurement methods of PA assessment
    corecore