Bipartite electronic SLA as a business framework to support cross-organization load management of real-time online applications

Online applications such as games and e-learning applications fall within the broader category of real-time online interactive applications (ROIA), a new class of ‘killer’ application for the Grid that is being investigated in the edutain@grid project. The two case studies in edutain@grid are an online game and an e-learning training application. We present a novel Grid-based business framework that makes use of bipartite service level agreements (SLAs) and dynamic invoice models to model complex business relationships in a massively scalable and flexible way. We support cross-organization load management at the business level, through zone migration. For evaluation we look at existing and extended value chains, the quality of service (QoS) metrics measured and the dynamic invoice models that support this work. We examine the causal links from customer quality of experience (QoE) and service provider quality of business (QoBiz) through to measured quality of service. Finally we discuss a shared reward business ecosystem and suggest how extended service level agreements and invoice models can support this

09131 Abstracts Collection -- Service Level Agreements in Grids

From 22.03. to 27.03.09, the Dagstuhl Seminar 09131 ``Service Level Agreements in Grids \u27\u27 was held in Schloss Dagstuhl~--~Leibniz Center for Informatics. During the seminar, several participants presented their current research, and ongoing work and open problems were discussed. Abstracts of the presentations given during the seminar as well as abstracts of seminar results and ideas are put together in this paper. The first section describes the seminar topics and goals in general. Links to extended abstracts or full papers are provided, if available

Proactive SLA negotiation for service based systems: Initial implementation and evaluation experience

This paper describes a framework that we have developed to integrate proactive SLA negotiation with dynamic service discovery to provide cohesive runtime support for both these activities. The proactive negotiation of SLAs as part of service discovery is necessary for reducing the extent of interruptions during the operation of a service based system when the need for replacing services in it arises. The developed framework discovers alternative candidate constituent services for a service client application, and negotiates/agrees but does not activate SLAs with these services until the need for using a service becomes necessary. A prototype tool has been implemented to realize the framework. This prototype is discussed in the paper along with the results of the initial evaluation of the framework

Enabling Adaptive Grid Scheduling and Resource Management

Wider adoption of the Grid concept has led to an increasing amount of federated computational, storage and visualisation resources being available to scientists and researchers. Distributed and heterogeneous nature of these resources renders most of the legacy cluster monitoring and management approaches inappropriate, and poses new challenges in workflow scheduling on such systems. Effective resource utilisation monitoring and highly granular yet adaptive measurements are prerequisites for a more efficient Grid scheduler. We present a suite of measurement applications able to monitor per-process resource utilisation, and a customisable tool for emulating observed utilisation models. We also outline our future work on a predictive and probabilistic Grid scheduler. The research is undertaken as part of UK e-Science EPSRC sponsored project SO-GRM (Self-Organising Grid Resource Management) in cooperation with BT

New Challenges in Quality of Services Control Architectures in Next Generation Networks

A mesura que Internet i les xarxes IP s'han anat integrant dins la societat i les corporacions, han anat creixent les expectatives de nous serveis convergents així com les expectatives de qualitat en les comunicacions. Les Next Generation Networks (NGN) donen resposta a les noves necessitats i representen el nou paradigma d'Internet a partir de la convergència IP. Un dels aspectes menys desenvolupats de les NGN és el control de la Qualitat del Servei (QoS), especialment crític en les comunicacions multimèdia a través de xarxes heterogènies i/o de diferents operadors. A més a més, les NGN incorporen nativament el protocol IPv6 que, malgrat les deficiències i esgotament d'adreces IPv4, encara no ha tingut l'impuls definitiu.Aquesta tesi està enfocada des d'un punt de vista pràctic. Així doncs, per tal de poder fer recerca sobre xarxes de proves (o testbeds) que suportin IPv6 amb garanties de funcionament, es fa un estudi en profunditat del protocol IPv6, del seu grau d'implementació i dels tests de conformància i interoperabilitat existents que avaluen la qualitat d'aquestes implementacions. A continuació s'avalua la qualitat de cinc sistemes operatius que suporten IPv6 mitjançant un test de conformància i s'implementa el testbed IPv6 bàsic, a partir del qual es farà la recerca, amb la implementació que ofereix més garanties.El QoS Broker és l'aportació principal d'aquesta tesi: un marc integrat que inclou un sistema automatitzat per gestionar el control de la QoS a través de sistemes multi-domini/multi-operador seguint les recomanacions de les NGN. El sistema automatitza els mecanismes associats a la configuració de la QoS dins d'un mateix domini (sistema autònom) mitjançant la gestió basada en polítiques de QoS i automatitza la negociació dinàmica de QoS entre QoS Brokers de diferents dominis, de forma que permet garantir QoS extrem-extrem sense fissures. Aquesta arquitectura es valida sobre un testbed de proves multi-domini que utilitza el mecanisme DiffServ de QoS i suporta IPv6.L'arquitectura definida en les NGN permet gestionar la QoS tant a nivell 3 (IP) com a nivell 2 (Ethernet, WiFi, etc.) de forma que permet gestionar també xarxes PLC. Aquesta tesi proposa una aproximació teòrica per aplicar aquesta arquitectura de control, mitjançant un QoS Broker, a les noves xarxes PLC que s'estan acabant d'estandarditzar, i discuteix les possibilitats d'aplicació sobre les futures xarxes de comunicació de les Smart Grids.Finalment, s'integra en el QoS Broker un mòdul per gestionar l'enginyeria del tràfic optimitzant els dominis mitjançant tècniques de intel·ligència artificial. La validació en simulacions i sobre un testbed amb routers Cisco demostra que els algorismes genètics híbrids són una opció eficaç en aquest camp.En general, les observacions i avenços assolits en aquesta tesi contribueixen a augmentar la comprensió del funcionament de la QoS en les NGN i a preparar aquests sistemes per afrontar problemes del món real de gran complexitat.A medida que Internet y las redes IP se han ido integrando dentro de la sociedad y las corporaciones, han ido creciendo las expectativas de nuevos servicios convergentes así como las expectativas de calidad en las comunicaciones. Las Next Generation Networks (NGN) dan respuesta a las nuevas necesidades y representan el nuevo paradigma de Internet a partir de la convergencia IP. Uno de los aspectos menos desarrollados de las NGN es el control de la Calidad del Servicio (QoS), especialmente crítico en las comunicaciones multimedia a través de redes heterogéneas y/o de diferentes operadores. Además, las NGN incorporan nativamente el protocolo IPv6 que, a pesar de las deficiencias y agotamiento de direcciones IPv4, aún no ha tenido el impulso definitivo.Esta tesis está enfocada desde un punto de vista práctico. Así pues, con tal de poder hacer investigación sobre redes de prueba (o testbeds) que suporten IPv6 con garantías de funcionamiento, se hace un estudio en profundidad del protocolo IPv6, de su grado de implementación y de los tests de conformancia e interoperabilidad existentes que evalúan la calidad de estas implementaciones. A continuación se evalua la calidad de cinco sistemas operativos que soportan IPv6 mediante un test de conformancia y se implementa el testbed IPv6 básico, a partir del cual se realizará la investigación, con la implementación que ofrece más garantías.El QoS Broker es la aportación principal de esta tesis: un marco integrado que incluye un sistema automatitzado para gestionar el control de la QoS a través de sistemas multi-dominio/multi-operador siguiendo las recomendaciones de las NGN. El sistema automatiza los mecanismos asociados a la configuración de la QoS dentro de un mismo dominio (sistema autónomo) mediante la gestión basada en políticas de QoS y automatiza la negociación dinámica de QoS entre QoS brokers de diferentes dominios, de forma que permite garantizar QoS extremo-extremo sin fisuras. Esta arquitectura se valida sobre un testbed de pruebas multi-dominio que utiliza el mecanismo DiffServ de QoS y soporta IPv6. La arquitectura definida en las NGN permite gestionar la QoS tanto a nivel 3 (IP) o como a nivel 2 (Ethernet, WiFi, etc.) de forma que permite gestionar también redes PLC. Esta tesis propone una aproximación teórica para aplicar esta arquitectura de control, mediante un QoS Broker, a las noves redes PLC que se están acabando de estandardizar, y discute las posibilidades de aplicación sobre las futuras redes de comunicación de las Smart Grids.Finalmente, se integra en el QoS Broker un módulo para gestionar la ingeniería del tráfico optimizando los dominios mediante técnicas de inteligencia artificial. La validación en simulaciones y sobre un testbed con routers Cisco demuestra que los algoritmos genéticos híbridos son una opción eficaz en este campo.En general, las observaciones y avances i avances alcanzados en esta tesis contribuyen a augmentar la comprensión del funcionamiento de la QoS en las NGN y en preparar estos sistemas para afrontar problemas del mundo real de gran complejidad.The steady growth of Internet along with the IP networks and their integration into society and corporations has brought with it increased expectations of new converged services as well as greater demands on quality in communications. The Next Generation Networks (NGNs) respond to these new needs and represent the new Internet paradigm from the IP convergence. One of the least developed aspects in the NGNs is the Quality of Service (QoS) control, which is especially critical in the multimedia communication through heterogeneous networks and/or different operators. Furthermore, the NGNs natively incorporate the IPv6 protocol which, despite its shortcomings and the depletion of IPv4 addresses has not been boosted yet.This thesis has been developed with a practical focus. Therefore, with the aim of carrying out research over testbeds supporting the IPv6 with performance guarantees, an in-depth study of the IPv6 protocol development has been conducted and its degree of implementation and the existing conformance and interoperability tests that evaluate these implementations have been studied. Next, the quality of five implementations has been evaluated through a conformance test and the basic IPv6 testbed has been implemented, from which the research will be carried out. The QoS Broker is the main contribution to this thesis: an integrated framework including an automated system for QoS control management through multi-domain/multi-operator systems according to NGN recommendations. The system automates the mechanisms associated to the QoS configuration inside the same domain (autonomous system) through policy-based management and automates the QoS dynamic negotiation between peer QoS Brokers belonging to different domains, so it allows the guarantee of seamless end-to-end QoS. This architecture is validated over a multi-domain testbed which uses the QoS DiffServ mechanism and supports IPv6.The architecture defined in the NGN allows QoS management at level 3 (IP) as well as at level 2 (e.g. Ethernet, WiFi) so it also facilitates the management of PLC networks. Through the use of a QoS Broker, this thesis proposes a theoretical approach for applying this control architecture to the newly standardized PLC networks, and discusses the possibilities of applying it over the future communication networks of the Smart Grids.Finally, a module for managing traffic engineering which optimizes the network domains through artificial intelligence techniques is integrated in the QoS Broker. The validations by simulations and over a Cisco router testbed demonstrate that hybrid genetic algorithms are an effective option in this area.Overall, the advances and key insights provided in this thesis help advance our understanding of QoS functioning in the NGNs and prepare these systems to face increasingly complex problems, which abound in current industrial and scientific applications

A prototype and demonstrator of Akogrimo’s architecture: An approach of merging grids, SOA, and the mobile Internet

The trend of merging telecommunication infrastructures with traditional Information Technology (IT) infrastructures is ongoing and important for commercial service providers. The driver behind this development is, on one hand, the strong need for enhanced services and on the other hand, the need of telecommunication operators aiming at value-added service provisioning to a wide variety of customers. In the telecommunications sector, the IP Multimedia Subsystem (IMS) is a promising service platform, which may become a ''standard'' for supporting added-value services on top of the next generation network infrastructure. However, since its range of applicability is bound to SIP- enabled services, IMS extensions are being proposed by ''SIPifying'' applications. In parallel to these developments within the traditional IT sector, the notion of Virtual Organizations (VO) enabling collaborative businesses across organizational boundaries is addressed in the framework of Web Services (WS) standards implementing a Service-oriented Architecture (SOA). Here, concepts for controlled resource and service sharing based on WS and Semantic Technologies have been consolidated. Since the telecommunications sector has become, in the meantime ''mobile'', all concepts brought into this infrastructure must cope with the dynamics mobility brings in. Therefore, within the Akogrimo project the VO concept has been extended towards a Mobile Dynamic Virtual Organization (MDVO) concept, additionally considering key requirements of mobile users and resources. Especial attention is given to ensure the duality of the merge of both, SOA and IMS approaches to holistically support SOA-enabled mobile added-value services and their users. This work describes major results of the Akogrimo project, paying special attention to the overall Akogrimo architecture, the prototype implemented, and the key scenario in which the instantiated Akogrimo architecture shows a very clear picture of applicability, use, and an additional functional evaluation

Generic Methods for Adaptive Management of Service Level Agreements in Cloud Computing

The adoption of cloud computing to build and deliver application services has been nothing less than phenomenal. Service oriented systems are being built using disparate sources composed of web services, replicable datastores, messaging, monitoring and analytics functions and more. Clouds augment these systems with advanced features such as high availability, customer affinity and autoscaling on a fair pay-per-use cost model. The challenge lies in using the utility paradigm of cloud beyond its current exploit. Major trends show that multi-domain synergies are creating added-value service propositions. This raises two questions on autonomic behaviors, which are specifically ad- dressed by this thesis. The first question deals with mechanism design that brings the customer and provider(s) together in the procurement process. The purpose is that considering customer requirements for quality of service and other non functional properties, service dependencies need to be efficiently resolved and legally stipulated. The second question deals with effective management of cloud infrastructures such that commitments to customers are fulfilled and the infrastructure is optimally operated in accordance with provider policies. This thesis finds motivation in Service Level Agreements (SLAs) to answer these questions. The role of SLAs is explored as instruments to build and maintain trust in an economy where services are increasingly interdependent. The thesis takes a wholesome approach and develops generic methods to automate SLA lifecycle management, by identifying and solving relevant research problems. The methods afford adaptiveness in changing business landscape and can be localized through policy based controls. A thematic vision that emerges from this work is that business models, services and the delivery technology are in- dependent concepts that can be finely knitted together by SLAs. Experimental evaluations support the message of this thesis, that exploiting SLAs as foundations for market innovation and infrastructure governance indeed holds win-win opportunities for both cloud customers and cloud providers