International entrepreneurial startups' location under uncertainty through a heterogeneous multi-layer decision-making approach:Evidence and application of an emerging economy

Purpose: Science and technology parks (STPs) have a limited capacity, which can create challenging conditions for applicants. This makes the location selection a multi-criteria decision-making (MCDM) problem to find and apply for the most appropriate STP with the highest accordance with the startup's requirements. This research aims to select the most appropriate STP to locate an international entrepreneurial pharmaceutical startup under uncertainty. Since drugs are generally produced domestically in developing countries such as Iran, the access of pharmaceutical startups to the resources provided by STPs can lead to overcoming competitors and improving the country's health system. Design/methodology/approach: In this research, the factors or attributes effective on startup location were extracted through a two-round Delphi method, which was performed among 15 experts within three groups. Subsequently, the determining factors were used to select the location of a pharmaceutical startup among possible STPs. In this regard, decision-makers were allowed to use different types of numbers to transfer their opinion. Afterward, the heterogeneous weighted aggregated sum product assessment (HWASPAS) method was applied to calculate the score of each alternative and rank them to place the studied startup successfully. Findings: The results indicated that Tehran STP stands in the first place; however, if the decision was made based on single criterion like cost, some other STPs could be preferable, and many managers would lose this choice. Furthermore, the results of the proposed method were close to other popular heterogeneous MCDM approaches. Originality/value: A heterogeneous WASPAS is developed in this article for the first time to enable international entrepreneurs to imply their opinion with various values and linguistic variables to reduce the emphasis on accurate data in an uncertain environment

Heterogeneous group decision making with thermodynamical parameters

There often exist different types of information due to the subjective and objective criteria in practical decision-making problems, thus it is necessary to develop some efficient frameworks to deal with the decision-making problems with heterogeneous information. The paper proposes a framework for group decisionmaking problems with heterogeneous information with thermodynamical parameters consisting of three parts to achieving this goal. The first part builds the rectifications of criteria weights according to decision makers’ confidence in evaluations. The second part adopts thermodynamical parameters to measure the numerical values and the data distribution of heterogeneous information to characterize the heterogeneous information fully. The last part applies the TODIM (an acronym in Portuguese for Interactive and Multicriteria Decision Making) to aggregate the decision-making results based on the characterized heterogeneous information without transforming it into a unified form. By depicting decision makers’ different sensitive attitudes towards uncertainty by several mathematical expressions, experiments are performed to assess the sensitive attitudes’ impacts on decisionmaking results with the proposed framework. Finally, a case study on the selection of a green supplier under the low-carbon economy is provided to illustrate the flexibility and feasibility of the proposed framework

Prioritization of low-carbon suppliers based on Pythagorean fuzzy group decision making with self-confidence level

Business decisions often require economic analysis involving uncertainties. This study brings forward the multi-attribute group decision making (MAGDM) framework based upon Pythagorean fuzzy (PF) sets with self-confidence of decision makers. By incorporating the ideas of the order-inducing variables of the induced ordered weighted averaging (IOWA) operator, we propose two PF confidence aggregation methods, namely PF confidence induced ordered weighted averaging (PFCIOWA) operator and PF confidence induced hybrid weighted averaging (PFCIHWA) operator. The focal property of the devised operators is their ability to take into consideration both the evaluation data and its corresponding confidence levels. Moreover, a MAGDM method based on the developed operators is adopted. Finally, the practicality of the method is tested by using low carbon supplier selection prob- lems. The new approach is compared against the existing ones in order to check its applicability and validity. As an empirical case, the low carbon supplier selection problem is solved

Model to evaluate customer satisfaction in e-commerce through multi-criteria and semantic analysis

Trabajo de Grado (Profundización)Se presenta un modelo de evaluación multicriterio para la medición de satisfacción del cliente en el sector de comercio electrónico, el modelo propone 7 criterios objetivos de evaluación, a saber: seguridad, información, producto o servicio, distribución logística, diseño del sitio, servicio al cliente y usabilidad, cada criterio tiene un peso estimado según la importancia percibida por los clientes. Se extraen los comentarios de la red social Facebook de dos plataformas de comercio electrónico que operan en Colombia y se realiza la medición de satisfacción del cliente obteniendo resultados importantes para la toma de decisiones empresariales.1. INTRODUCTION 2. PROBLEM STATEMENT 3. OBJETIVES 4. CONCEPTUAL FRAMEWORK 5. THEORETICAL FRAMEWORK 6. STATE OF THE ART 7. METHODOLOGY 8. VIGILANCIA TECNOLÓGICA 9. ONTOLOGY FOR E-COMMERCE 10. RESULTS 11. CONCLUSIONS 12. FUTURE WORKS 13. REFERENCESMaestríaMagister en Ingeniería y Gestión de la Innovació

An overview of fuzzy techniques in supply chain management: bibliometrics, methodologies, applications and future directions

Every practice in supply chain management (SCM) requires decision making. However, due to the complexity of evaluated objects and the cognitive limitations of individuals, the decision information given by experts is often fuzzy, which may make it difficult to make decisions. In this regard, many scholars applied fuzzy techniques to solve decision making problems in SCM. Although there were review papers about either fuzzy methods or SCM, most of them did not use bibliometrics methods or did not consider fuzzy sets theory-based techniques comprehensively in SCM. In this paper, for the purpose of analyzing the advances of fuzzy techniques in SCM, we review 301 relevant papers from 1998 to 2020. By the analyses in terms of bibliometrics, methodologies and applications, publication trends, popular methods such as fuzzy MCDM methods, and hot applications such as supplier selection, are found. Finally, we propose future directions regarding fuzzy techniques in SCM. It is hoped that this paper would be helpful for scholars and practitioners in the field of fuzzy decision making and SCM

Fuzzy Techniques for Decision Making 2018

Zadeh's fuzzy set theory incorporates the impreciseness of data and evaluations, by imputting the degrees by which each object belongs to a set. Its success fostered theories that codify the subjectivity, uncertainty, imprecision, or roughness of the evaluations. Their rationale is to produce new flexible methodologies in order to model a variety of concrete decision problems more realistically. This Special Issue garners contributions addressing novel tools, techniques and methodologies for decision making (inclusive of both individual and group, single- or multi-criteria decision making) in the context of these theories. It contains 38 research articles that contribute to a variety of setups that combine fuzziness, hesitancy, roughness, covering sets, and linguistic approaches. Their ranges vary from fundamental or technical to applied approaches

Mathematical Fuzzy Logic in the Emerging Fields of Engineering, Finance, and Computer Sciences

Mathematical fuzzy logic (MFL) specifically targets many-valued logic and has significantly contributed to the logical foundations of fuzzy set theory (FST). It explores the computational and philosophical rationale behind the uncertainty due to imprecision in the backdrop of traditional mathematical logic. Since uncertainty is present in almost every real-world application, it is essential to develop novel approaches and tools for efficient processing. This book is the collection of the publications in the Special Issue “Mathematical Fuzzy Logic in the Emerging Fields of Engineering, Finance, and Computer Sciences”, which aims to cover theoretical and practical aspects of MFL and FST. Specifically, this book addresses several problems, such as:- Industrial optimization problems- Multi-criteria decision-making- Financial forecasting problems- Image processing- Educational data mining- Explainable artificial intelligence, etc

Aide à la décision pour l’analyse de la vulnérabilité des réseaux d’infrastructure face à une crise de catastrophe naturelle

Cette thèse traite de la Vulnérabilité des réseaux face aux catastrophes naturelles. Elle part du constat que les infrastructures telles que les réseaux d’eau, d’électricité influencent considérablement les conséquences indirectes des catastrophes naturelles. Elle vise donc à modéliser la vulnérabilité dans de telles situations pour une prise de décision efficace. La démarche scientifique est divisée en deux parties complémentaires. La première traite de la vulnérabilité des dits systèmes, tandis que la seconde se concentre sur le processus d’aide à la décision à mettre en œuvre en vue de réduire la vulnérabilité. L’analyse proprement dite de la vulnérabilité repose sur la modélisation des objets de l’analyse. Pour ce faire nous adopterons une représentation par la théorie des graphes. La revue de la littérature à ce niveau nous a permis d’identifier les structures de graphe les mieux adaptées au contexte de la thèse. Dans un environnement d’analyse multi réseau, les interdépendances, c’est-à-dire les liens entre les composants d’un même réseau ou de réseaux différents-sont un facteur déterminant pour tout modèle de vulnérabilité. Nous avons ainsi proposé un modèle compatible avec la théorie des graphes. Sont distingués deux types d’interdépendances. La première est fonctionnelle (dépendance), et la seconde est dysfonctionnelle (influence). La vulnérabilité quant à elle, est déterminée par une approche basée sur la simulation. Elle est composée d’une première partie relative à l’aptitude du système à résister à l’évènement redouté ; et d’une seconde partie relative à son aptitude à se recouvrer des conditions opérationnelles après la catastrophe. Le calcul de la vulnérabilité est un point d’entrée pour assister l’analyste dans sa prise de décision. La deuxième partie aborde ce thème. Elle est elle-même divisée en deux sous parties : La première traite du processus à mettre en œuvre pour la gestion de la crise ; la deuxième du Système Interactif d’Aide à la Décision réalisé. Une méthodologie d’aide à la décision et supportée par un outil informatique. À l’ère de l’internet et des réseaux sociaux, il est envisageable de déployer l’application sur internet. ABSTRACT : This thesis deals with infrastructure network vulnerability analysis in the natural disaster context. It starts from the observation that infrastructure such as water supply or power grid has significant influence on natural disasters’ indirect consequences. The aim is to model the vulnerability to take efficient actions. The scientific approach is divided into two complementary parts. The first one deals with the vulnerability assessment, while the second one focuses on the decision aiding process to be implemented for the assessed vulnerability reducing. The proper vulnerability analysis is based on the analysis objects modelling. In order to achieve this, we will adopt a graph theory representation. A literature review will allow us to identify the graph structure which best suits the context of the thesis. In a multi network analysis environment, interdependences, i.e. relationships between components of the same network or different networks - are a determining factor for any vulnerability model. We have thus proposed an approach to model interdependence compatible with the graph theory. There are two types of relationships: the one first is functional (dependence), while the second one is dysfunctional (influence). The vulnerability is assessed by a simulation-based approach. It is composed of one part relating to the system ability to resist the feared event; and the other part relative to its ability to be back on its nominal state after the disaster. When the vulnerability is determined, the next step will be to take the necessary decisions to manage it. This part on the decision aiding is itself divided into two sub parts: first of all the process to be used for the crisis management is established. Then a methodology for decision aiding is proposed and results on a Decision Support System development. In the age of the internet and social networks, it is possible to deploy the application on the internet

A contribution to multi-criteria decision making in sustainable energy management based on fuzzy and qualitative reasoning

Energy problems are serious problems caused by limited resources and by human activity such as deforestation, water pollution and various other long-term practices that have environmental impact which produces global warming and climate change. These complex problems usually involve multiple conflicting criteria and multiple decision makers. They require the use of multi-criteria decision-making methods to evaluate different types of variables with respect to sustainability factors addressing conflicting economic, technological, social and environmental aspects. These factors, especially social ones, are not always precise, as imprecision and uncertainty are features of the real world. Therefore, in order to provide useful data from experts' assessments, in this thesis a new multi-criteria decision-making method, as a useful tool in energy planning, is presented. This method supports decision makers in all stages of the decision-making process with uncertain values. An exhaustive literature review on multi-criteria decision analysis and energy planning has been conducted in this thesis. First, the in-depth study of criteria and indicators in the energy planning area is presented. Some well-known multi-criteria decision-making methods and their applications are introduced. In these problems, it is often difficult to obtain exact numerical values for some criteria and indicators. In order to overcome this shortcoming, qualitative reasoning techniques integrated with multi-criteria decision-making methods are capable of representing uncertainty, emulating skilled humans, and handling vague situations. This study proposes a Qualitative TOPSIS (Q-TOPSIS) method, which is a new method for ranking multi-criteria alternatives in group decision making. This new method, in its first step, takes into account qualitative data provided by the decision makers' individual linguistic judgments on the performance of alternatives with respect to each criterion, without any previous aggregation or normalization. Then, in its second step, it incorporates the judgments of decision makers into the modified TOPSIS method to generate a complete ranking of alternatives. Three applications of the proposed method in energy planning are presented. In the first case, the application of the Q-TOPSIS method in a case study of renewable energy alternatives selection is presented. These alternatives are ranked and the proposed method is compared with the modified fuzzy TOPSIS method. A simulation of thirty scenarios using different weights demonstrates that the simplicity and interpretability of Q-TOPSIS provides a general improvement over classic TOPSIS in the case of ordinal assessments. Second, a real case study in a social framework to find an appropriate place for wind farm location in Catalonia is presented. In this case different alternatives were proposed based on social actors' preferences for the location of the desired wind farms in a region between the counties of Urgell and Conca de Barbera. Ranking alternatives concludes that an alternative combining two different initial projects is the best option. Using the proposed method to handle a high degree of conflict in group decision making involving multi-dimensional concepts simplified the experts' measurements. Finally, an application to energy efficiency in buildings using the SEMANCO (Semantic tools for carbon reduction in urban planning) platform is presented in order to assess the energy performance and CO2 emissions of projected urban plans at the city level in Manresa. In this case study, an application of Q-TOPSIS helps decision makers to rank different projects with respect to multi-granular quantitative and qualitative criteria and offers outputs which are very easy for decision makers to understand.Los problemas de la energía son problemas graves causados por los recursos limitados y las actividades humanas como la deforestación, contaminación del agua y otras prácticas con efectos a largo plazo. Estas prácticas tienen un gran impacto ambiental y dan lugar al efecto invernadero, que ocasiona el calentamiento global y cambio climático. Los problemas complejos implican generalmente múltiples criterios contradictorios y múltiples decisores. Requieren el uso de métodos toma de decisiones multicriterio para evaluar diferentes tipos de variables con respecto a factores de sostenibilidad, incluyendo aspectos conflictivos económicos, tecnológicos, sociales y ambientales. Estos factores, especialmente los sociales, no siempre son precisos, dado que la imprecisión y la incertidumbre son características del mundo real. Por lo tanto, con el fin de proporcionar datos útiles a partir de evaluaciones de expertos, en esta tesis se presenta un nuevo método de toma de decisiones multicriterio, como una herramienta útil en la planificación de la energía. Este método permite a los decisores utilizar valores con imprecisión en todas las etapas de la toma de decisiones. En esta tesis se ha realizado una revisión exhaustiva de la literatura sobre el análisis de la decisión multicriterio y la planificación de la energía. En primer lugar, se presenta el estudio a fondo de los criterios e indicadores en el área de planificación de la energía. Se introducen algunos de los métodos más conocidos de toma de decisiones multicriterio y sus aplicaciones. En estos problemas, a menudo es difícil obtener valores numéricos exactos para algunos criterios e indicadores. Para superar esta deficiencia, la integración de técnicas de razonamiento cualitativo en métodos de decisión multicriterio permite representar la incertidumbre, emular el trabajo de seres humanos cualificados y manejar situaciones vagas. Este estudio propone un método TOPSIS cualitativo (Q-TOPSIS), que es un nuevo método de ranking de alternativas para la toma de decisiones multicriterio en grupo. Este nuevo método, toma en cuenta los datos cualitativos proporcionados por los juicios lingüísticos individuales de los decisores sin necesidad de previa agregación o normalización. Se presentan tres aplicaciones del método propuesto en la planificación de la energía. En el primer caso, se presenta la aplicación del método Q-TOPSIS en un caso práctico de selección de alternativas de energías renovables. Una simulación de treinta escenarios utilizando diferentes pesos demuestra que la simplicidad y la interpretabilidad de Q-TOPSIS proporcionan una mejora general del TOPSIS clásico en el caso de evaluaciones ordinales. En segundo lugar, se presenta un estudio de un caso real para decidir el lugar apropiado para ubicación de parques eólicos en una zona de Cataluña. En este caso, las distintas alternativas fueron propuestas en base a las preferencias de los actores sociales sobre la ubicación de los parques eólicos deseados en una región entre los condados del Urgell y la Conca de Barberà. El ranking obtenido de las alternativas concluye que la mejor opción es una alternativa que combina dos proyectos iniciales diferentes. La utilización del método propuesto para la decisión en grupo permite manejar un alto grado de conflicto entre conceptos multidimensionales y simplifica las mediciones de los expertos. Por último, se presenta una aplicación a la eficiencia de la energía en edificios mediante la plataforma SEMANCO (Herramientas semánticas para la reducción de carbono en la planificación urbana) para evaluar la eficiencia de la energía y las emisiones de CO2 de planes urbanísticos proyectados en la ciudad de Manresa. En este caso estudio, la aplicación de Q-TOPSIS ayuda a los decisores a realizar el ranking de los diferentes proyectos con respecto a criterios cuantitativos y cualitativos multi-granulares y ofrece resultados fácilmente inteligibles para los decisores