Abstractive Multi-Document Summarization via Phrase Selection and Merging

We propose an abstraction-based multi-document summarization framework that can construct new sentences by exploring more fine-grained syntactic units than sentences, namely, noun/verb phrases. Different from existing abstraction-based approaches, our method first constructs a pool of concepts and facts represented by phrases from the input documents. Then new sentences are generated by selecting and merging informative phrases to maximize the salience of phrases and meanwhile satisfy the sentence construction constraints. We employ integer linear optimization for conducting phrase selection and merging simultaneously in order to achieve the global optimal solution for a summary. Experimental results on the benchmark data set TAC 2011 show that our framework outperforms the state-of-the-art models under automated pyramid evaluation metric, and achieves reasonably well results on manual linguistic quality evaluation.Comment: 11 pages, 1 figure, accepted as a full paper at ACL 201

Which user interaction for cross-language information retrieval? Design issues and reflections

A novel and complex form of information access is cross-language information retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively well understood, the appropriate interface design is not. The authors present three user evaluations undertaken during the iterative design of Clarity, a cross-language retrieval system for low-density languages, and shows how the user-interaction design evolved depending on the results of usability tests. The first test was instrumental to identify weaknesses in both functionalities and interface; the second was run to determine if query translation should be shown or not; the final was a global assessment and focused on user satisfaction criteria. Lessons were learned at every stage of the process leading to a much more informed view of what a cross-language retrieval system should offer to users

EFFECTIVE METHODS AND TOOLS FOR MINING APP STORE REVIEWS

Research on mining user reviews in mobile application (app) stores has noticeably advanced in the past few years. The main objective is to extract useful information that app developers can use to build more sustainable apps. In general, existing research on app store mining can be classified into three genres: classification of user feedback into different types of software maintenance requests (e.g., bug reports and feature requests), building practical tools that are readily available for developers to use, and proposing visions for enhanced mobile app stores that integrate multiple sources of user feedback to ensure app survivability. Despite these major advances, existing tools and techniques still suffer from several drawbacks. Specifically, the majority of techniques rely on the textual content of user reviews for classification. However, due to the inherently diverse and unstructured nature of user-generated online textual reviews, text-based review mining techniques often produce excessively complicated models that are prone to over-fitting. Furthermore, the majority of proposed techniques focus on extracting and classifying the functional requirements in mobile app reviews, providing a little or no support for extracting and synthesizing the non-functional requirements (NFRs) raised in user feedback (e.g., security, reliability, and usability). In terms of tool support, existing tools are still far from being adequate for practical applications. In general, there is a lack of off-the-shelf tools that can be used by researchers and practitioners to accurately mine user reviews. Motivated by these observations, in this dissertation, we explore several research directions aimed at addressing the current issues and shortcomings in app store review mining research. In particular, we introduce a novel semantically aware approach for mining and classifying functional requirements from app store reviews. This approach reduces the dimensionality of the data and enhances the predictive capabilities of the classifier. We then present a two-phase study aimed at automatically capturing the NFRs in user reviews. We also introduce MARC, a tool that enables developers to extract, classify, and summarize user reviews

Natural language processing

Beginning with the basic issues of NLP, this chapter aims to chart the major research activities in this area since the last ARIST Chapter in 1996 (Haas, 1996), including: (i) natural language text processing systems - text summarization, information extraction, information retrieval, etc., including domain-specific applications; (ii) natural language interfaces; (iii) NLP in the context of www and digital libraries ; and (iv) evaluation of NLP systems

Findings from the Workshop on User-Centered Design of Language Archives

This white paper describes findings from the workshop on User-Centered Design of Language Archives organized in February 2016 by Christina Wasson (University of North Texas) and Gary Holton (University of Hawai‘i at Mānoa). It reviews relevant aspects of language archiving and user-centered design to construct the rationale for the workshop, relates key insights produced during the workshop, and outlines next steps in the larger research trajectory initiated by this workshop. The purpose of this white paper is to make all of the findings from the workshop publicly available in a short time frame, and without the constraints of a journal article concerning length, audience, format, and so forth. Selections from this white paper will be used in subsequent journal articles. So much was learned during the workshop; we wanted to provide a thorough documentation to ensure that none of the key insights would be lost. We consider this document a white paper because it provides the foundational insights and initial conceptual frameworks that will guide us in our further research on the user-centered design of language archives. We hope this report will be useful to members of all stakeholder groups seeking to develop user-centered designs for language archives.U.S. National Science Foundation Documenting Endangered Languages Program grants BCS-1543763 and BCS-1543828

From media crossing to media mining

This paper reviews how the concept of Media Crossing has contributed to the advancement of the application domain of information access and explores directions for a future research agenda. These will include themes that could help to broaden the scope and to incorporate the concept of medium-crossing in a more general approach that not only uses combinations of medium-specific processing, but that also exploits more abstract medium-independent representations, partly based on the foundational work on statistical language models for information retrieval. Three examples of successful applications of media crossing will be presented, with a focus on the aspects that could be considered a first step towards a generalized form of media mining

ALens: An Adaptive Domain-Oriented Abstract Writing Training Tool for Novice Researchers

The significance of novice researchers acquiring proficiency in writing abstracts has been extensively documented in the field of higher education, where they often encounter challenges in this process. Traditionally, students have been advised to enroll in writing training courses as a means to develop their abstract writing skills. Nevertheless, this approach frequently falls short in providing students with personalized and adaptable feedback on their abstract writing. To address this gap, we initially conducted a formative study to ascertain the user requirements for an abstract writing training tool. Subsequently, we proposed a domain-specific abstract writing training tool called ALens, which employs rhetorical structure parsing to identify key concepts, evaluates abstract drafts based on linguistic features, and employs visualization techniques to analyze the writing patterns of exemplary abstracts. A comparative user study involving an alternative abstract writing training tool has been conducted to demonstrate the efficacy of our approach.Comment: Accepted by HHME/CHCI 202

A Review System Based On Product Features In A Mobile Environment

With the rapid growth of the mobile commerce, firms have been trying to get their online channels optimized for the mobile devices. However, many contents on online shopping sites are still focused on a desktop PC environment. Especially, consumer reviews are difficult to browse and grasp via a mobile device. Usually, it is not helpful to simply reduce the size of fonts or photos to fit to mobile devices without a fundamental transformation of the review presentation. In this study, we suggest a feature-based summarization process of consumer reviews in mobile environment. Further, we illustrate an implementation of the process by applying opinion mining techniques to product reviews crawled from a major shopping site in Korean. Finally, a plan for a controlled laboratory experiment is proposed to validate the effectiveness of the suggested review framework in this study