Developing transferable management skills through Action Learning

There has been increasing criticism of the relevance of the Master of Business Administration (MBA) in developing skills and competencies. Action learning, devised to address problem-solving in the workplace, offers a potential response to such criticism. This paper offers an insight into one university’s attempt to integrate action learning into the curriculum. Sixty-five part-time students were questioned at two points in their final year about their action learning experience and the enhancement of relevant skills and competencies. Results showed a mixed picture. Strong confirmation of the importance of selected skills and competencies contrasted with weaker agreement about the extent to which these were developed by action learning. There was, nonetheless, a firm belief in the positive impact on the learning process. The paper concludes that action learning is not a panacea but has an important role in a repertoire of educational approaches to develop relevant skills and competencies

Psychological climates in action learning sets: A manager’s perspective

Action Learning (AL) is often viewed as a process that facilitates professional learning through the creation of a positive psychological climate (Marquart, 2000; Schein, 1979). An psychological climate that fosters an environment in which learning set members feel psychologically safe enough to reflect upon both the successes, and failures in their professional life without any form of repercussion. However, there has been little attention given to the ways that that psychological climate develops, and the differing facets that create that climate. In response to such deficit, this paper reports the outcomes of interviews with eleven managers, all of whom are former AL set members on their experiences of action learning set membership. Drawing upon an interpretivist philosophy, the paper explores the key themes that emerged from the analysis of those interviews. The analysis serves to illustrate the differing facets that collectively contribute creation of a positive psychological climate that is conducive for learning. Analysis points to the relative importance of such facets as: trust, honesty, vulnerability, reciprocity, confidentiality and personal disclosure, all of which have the capacity to lead to a positive psychological climate in action learning sets. This paper is useful for developing an understanding of the differing facets in AL sets that create a psychological climate conducive for learning. As such, it has utility for action learning facilitators, set members, academics and educational consultants

The Influence of Organizational Context on Quitting Intention

This study uses multilevel methods to investigate the effects of organizational context on job satisfaction and quitting intention among staff working in long-term mental health care settings. Two types of organizational features are examined: group job satisfaction and structural features of the work unit (unit size, workload, and level of client functioning on the unit). A review of the organizational literature reveals that most empirical research has investigated job satisfaction at the individual level of analysis rather than the group level. The authors argue that the affective context of a group has real and measurable consequences for individual attitudes and behavior, independent of individual attitudes toward the job. Using multilevel modeling, study findings support the premise that group job satisfaction exercises effects on intention to quit independent of individuals’ dispositions toward their jobs. These effects are both direct and interactive. The findings underscore the importance of affective context in shaping individual attitudes and behavioral intentions.Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/68775/2/10.1177_0164027599212003.pd

How being appreciative creates change – theory in practice from health and social care in Scotland

This paper develops understanding of appreciative action research that generates curiosity and motivation as a better platform for collaborative change. Blending theory and practice it draws on the example of the My Home Life leadership programme in Scotland that explores the concepts and approaches of ‘Caring Conversations’ and ‘playful provocation’ in care homes for older people. The paper shows how they expand notions of appreciation and help people to deepen inquiry, explore values, acknowledge and express emotion without dispute or judgement, articulate tacit knowledge and give voice to things previously thought to be ‘unsayable’. We explore how these generative approaches act as a powerful positive ‘disruption’ that brings existing relationships to life, supports a positive attitude to risk-taking and helps to devise new approaches to the local design and testing of approaches to problems. Ultimately these approaches play an important part in developing understanding of how to do appreciative action research to enhance relationships and more strengths or assets-based and collaborative ways of working and so, to develop new possibilities for changing social systems and a more future-making orientation to action research

University–industry collaboration: using meta-rules to overcome barriers to knowledge transfer

This is the final version of the article. Available from Springer Verlag via the DOI in this record.University–industry knowledge transfer is an important source wealth of creation for all partners; however, the practical management of this activity within universities is often hampered by procedural rigidity either through the absence of decision-making protocols to reconcile conflicting priorities or through the inconsistent implementation of existing policies. This is problematic, since it can impede operational effectiveness, prevent inter-organisational knowledge-creation and hamper organisational learning. This paper addresses this issue by adopting a cross-discipline approach and presenting meta-rules as a solution to aid organisational decision making. It is proposed that meta-rules can help resolve tensions arising from conflicting priorities between academics, knowledge transfer offices and industry and help facilitate strategic alignment of processes and policies within and between organisations. This research contributes to the growing debate on the strategic challenges of managing knowledge transfer and presents meta-rules as a practical solution to facilitate strategic alignment of internal and external stakeholder tensions. Meta-rules has previously only been applied in a computer intelligence context however, this research proves the efficacy of meta rules in a university–industry knowledge transfer context. This research also has practical implications for knowledge transfer office managers who can use meta-rules to help overcome resource limitations, conflicting priorities and goals of diverse internal and external stakeholders

You Want Me to Do What? Teach a Studio Class to Seventy Students?

Amidst widespread recognition of the need to enhance the student experience, built environment educators are facing increased pressure on their time and resources for teaching. Studio-based education, in which students apply ideas to a real site, has been seen as key to a well-rounded education in the built environment and planning professions. At the same time, traditional methods require a high degree of tutor time to be spent with students, which is increasingly impractical given resource constraints and increased class sizes. Drawing on research exploring the challenges posed by sustainable development and participatory processes in ecological planning, a core second year studio-based module at The University of Manchester was re-designed so as to meet these challenges. Key elements of the redesign include: use of the hands-on toolkit, Ketso, for creative thinking and synthesis of ideas within and across groups; mapping and layered spatial analysis; simulating aspects of community consultation, without directly contacting the community; effective use of Graduate Teaching Assistant time in giving feedback and assistance to students; and including an individual reflective learning journal as part of the assessment. The innovations trialled in this module enable an interactive studio experience with a high degree of feedback to be created for large classes. Feedback from students has been very positive. The innovations in the module re-design described in this paper jointly won the 2011 Excellence in Teaching Prize of the Association of European Schools of Planning (AESOP)

Doers of the word: an enquiry into the nature of action in action learning

A recent trend in public policy in many countries is the requirement for 'joined up thinking' and 'joined up working', including partnership within and between agencies, and between agencies and their publics. This in turn has led to a growth of interest in action learning as a means to bring about the organizational and individual development required for implementing such policies. Action learning, with its emphasis on solving new problems, implementing solutions and learning-to-learn seems to fit the zeitgeist. However, the notion of 'action' in action learning has presented a real difficulty in administering action learning sets in this context. Commencing from a philosophical point of view that emphasises the identity of action and learning, rather than their separation, we report here on three such public sector action learning projects and identify three fundamental features of the action which took place in and around them. Thus: action can occur either inside or outside the set; while it is always an input to the learning process, it can also sometimes be regarded as an output of that process; and finally, the type of knowledge that can be acquired may be in Gilbert Ryle's terms either 'knowledge how' or 'knowledge that'. Five categories of action are identified: expressive action, concerned with feelings and relationships in the set; the enrichment of networks and local knowledge; changes in personal practice; collective action; and organisational change. While organisational change may be regarded as, in one sense, 'the big prize' of action learning, it should not blind us to more subtle processes of learning and change that occur