Do Online Trolling Strategies Differ in Political and Interest Forums : Early Results

This study compares the effectiveness of different trolling strategies in two online contexts: politically oriented forums that address issues like global warming, and interest-based forums that deal with peo- ple’s personal interests. Based on previous research, we consider trolling as context-bound and suggest that relevance theory and common ground- ing theory can explain why people may attend and react to certain types of troll posts in one forum, but pay scant attention to them in another. We postulate two hypotheses on how successful (i.e., disrup- tive) trolling varies according to context: that trolls’ messaging strate- gies appear in different frequencies in political and interest forums (H1), and that context-matching strategies also produce longer futile conver- sations (H2). Using Hardaker’s categorization of trolling strategies on a covert–overt continuum, our statistical analysis on a dataset of 49 online conversations verified H1: in political forums covert strategies were more common than overt ones; in interest forums the opposite was the case. Regarding H2 our results were inconclusive. However, the results moti- vate further research on this phenomenon with larger datasets.Peer reviewe

Seminar Users in the Arabic Twitter Sphere

We introduce the notion of "seminar users", who are social media users engaged in propaganda in support of a political entity. We develop a framework that can identify such users with 84.4% precision and 76.1% recall. While our dataset is from the Arab region, omitting language-specific features has only a minor impact on classification performance, and thus, our approach could work for detecting seminar users in other parts of the world and in other languages. We further explored a controversial political topic to observe the prevalence and potential potency of such users. In our case study, we found that 25% of the users engaged in the topic are in fact seminar users and their tweets make nearly a third of the on-topic tweets. Moreover, they are often successful in affecting mainstream discourse with coordinated hashtag campaigns.Comment: to appear in SocInfo 201

Comprehensive policy review of anti-trafficking projects funded by the EU

The study reviews the 300+ projects that were funded by the EU in relation to their anti-trafficking policy, between 2012-2016, at a cost of 158.5m euros. The study explores the nature and geographic distribution of these projects. It also examines the activity and outcomes related to them for areas of good practice. Using this information the study examines the current EC strategy and makes recommendations for the future strategy

Privacy in crowdsourcing:a systematic review

The advent of crowdsourcing has brought with it multiple privacy challenges. For example, essential monitoring activities, while necessary and unavoidable, also potentially compromise contributor privacy. We conducted an extensive literature review of the research related to the privacy aspects of crowdsourcing. Our investigation revealed interesting gender differences and also differences in terms of individual perceptions. We conclude by suggesting a number of future research directions.</p

The Victorian anti-vaccination discourse corpus (VicVaDis): construction and exploration

This article introduces and explores the 3.5-million-word Victorian Anti-Vaccination Discourse Corpus (VicVaDis). The corpus is intended to provide a (freely accessible) historical resource for the investigation of the earliest public concerns and arguments against vaccination in England, which revolved around compulsory vaccination against smallpox in the second half of the 19th century. It consists of 133 anti-vaccination pamphlets and publications gathered from 1854 to 1906, a span of 53 years that loosely coincides with the Victorian era (1837–1901). This timeframe was chosen to capture the period between the 1853 Vaccination Act, which made smallpox vaccination for babies compulsory, and the 1907 Act that effectively ended the mandatory nature of vaccination. After an overview of the historical background, this article describes the rationale, design and construction of the corpus, and then demonstrates how it can be exploited to investigate the main arguments against compulsory vaccination by means of widely accessible corpus linguistic tools. Where appropriate, parallels are drawn between Victorian and 21st-century vaccine-hesitant attitudes and arguments. Overall, this article demonstrates the potential of corpus analysis to add to our understanding of historical concerns about vaccination

‘Friends call me racist’: Experiences of repercussions from writing comments on newspaper websites

acceptedVersio

Costs and effectiveness of a brief MRI examination of patients with acute knee injury

The aim of this study was to assess the costs and effectiveness of selective short magnetic resonance imaging (MRI) in patients with acute knee injury. A model was developed to evaluate the selective use of MRI in patients with acute knee injury and no fracture on radiography based on the results of a trial in which 208 patients were randomized between radiography only and radiography plus MRI. We analyzed medical (diagnostic and therapeutic) costs, quality of life, duration of diagnostic workup, number of additional diagnostic examinations, time absent from work, and time to convalescence during a 6-month follow-up period. Quality of life was lowest (EuroQol at 6 weeks 0.61 (95% CI 0.54–0.67)); duration of diagnostic workup, absence from work, and time to convalescence were longest; and the number of diagnostic examinations was largest with radiography only. These outcomes were more favorable for both MRI strategies (EuroQol at 6 weeks 0.72 (95% CI 0.67–0.77) for both). Mean total costs were 2,593 euros (95% CI 1,815–3,372) with radiography only, 2,116 euros (95% CI 1,488–2,743) with radiography plus MRI, and 1,973 euros (95% CI 1,401–2,543) with selective MRI. The results suggest that selective use of a short MRI examination saves costs and potentially increases effectiveness in patients with acute knee injury without a fracture on radiography

Corporate image and reputation as drivers of customer loyalty

ABSTRACT: Prior research suggests that corporate image and reputation can contribute to relationship marketing and customer loyalty. However, little empirical evidence support the influence of these constructs on customer loyalty. This study investigates the influence of corporate image ?comprised of functional and emotional aspects? and reputation on customer loyalty. A structural equation model is developed to test the research hypotheses. The study was tested using data collected from a sample of Spanish consumers in a service setting. Results show that functional and emotional image have a positive influence on corporate reputation. Similarly, corporate reputation has a positive influence on customer loyalty. This study may help managers use their resources more effectively by focusing on corporate image and reputation as the greatest strategic assets to enhance customer loyalty

L’accompagnement-citoyen en soutien à la participation sociale des aînés ayant un traumatisme craniocérébral

Hautement valorisée par les aînés, la participation sociale a des effets bénéfiques sur leur santé biopsychosociale. Tous n’ont pas cependant les mêmes opportunités pour s’investir dans ce type d’activités; particulièrement ceux ayant un traumatisme craniocérébral (TCC) qui sont plus susceptibles d’être limités dans leurs capacités à participer à la vie de la communauté. Les initiatives les plus courantes pour aider ces personnes consistent en une assistance humaine visant àpallierleurs limitations et ne misent pas, en priorité, sur la promotion de leurs compétences. Afin d’optimiser l’aide reçue, un accompagnementcitoyen personnalisé à l’intégration communautaire (APIC) a été développé, implanté et évalué. Cet article documente l’impact de l’APIC sur la participation sociale d’aînés ayant un TCC. Une analyse de contenu thématique a été réalisée sur les données issues d’entrevues semi-dirigées auprès des participants et des journaux de bord des accompagnateurs. Les résultats montrent trois grandes retombées de l’APIC : une meilleure assurance et un plus grand sentiment d’autonomie, un goût retrouvé de s’investir dans des activités de loisirs signifiantes, et une plus grande ouverture vers de nouvelles possibilités de relations.Abstract : Highly valued by seniors, community integration has beneficial effects on their biopsychosocial health. However, not all of them have the same opportunities to engage in social participation activities, particularly those with traumatic brain injury (TBI) who are more likely to be limited in their abilities to participate in the life of the community. The most common initiatives to help these people consist of human assistance to overcome their limitations and which do not focus on skills promotion. In order to optimize the available services and resources, personalized citizen assistance for community integration (APIC) has been developed, implemented, and evaluated. This article documents the impact of APIC on the community integration of seniors with TBI. A thematic content analysis was conducted on data from semi-structured interviews with participants and from attendant logbooks. The results show three major spin-offs from APIC: better insurance and a greater sense of autonomy, a renewed taste for investing in meaningful leisure activities, and greater openness to new relationship opportunities