Restarting Britain2: Design and Public Services

This is the second publication in the Design Commission’s ‘Restarting Britain’ series. The first set out the strategic importance of design education as a driver of economic renewal and growth. This report turns to the question of public service renewal.In the context of politics and governing, the word ‘design’ is applied liberally – the design of legislation, the design of policy, the design of public services – with little thought as to the significance of the word itself. Here we shift our focus to that word ‘design’, and explore its potential for creating cost-effective public services in the 21st century. Part-polemic, part-manual, this report is the culmination of a nine month inquiry,and our response to a substantially increased appetite for more information on the subject of design in public services.Design, as a creative process, can be applied in almost any field of practice. Traditionally we see design being used in the world of consumer goods, but it is increasingly infiltrating other areas of life. In the course of the inquiry we discovered many brilliant examples of good design thinking being applied, with positive results, to public or governmental challenges - often involved in reconfiguring public services in places where resources are diminishing, or need is growing, or both. However design thinking is by no means commonplace in government.Through the publication of this report we have suggested ways of normalising this kind of practice. Our recommendations included pushing for much stronger design leadership in central government; increasing design capacity (and commissioning capacity) across government through training, and aggregating of good quality information; and building capacity in the design sector itself to respond to social and public challenges

Improving contemporary approaches to the master planning process.

Master-planning has had a strong revival in recent years. However, significant demographic and social changes are on-going amidst the constraints of the current economic stagnation, the policy of reduced public spending and the drive to respond to environmental imperatives. These conditions challenge the feasibility of the application of past master-planning practice. The way we conceive of master-planning now requires re-visiting. The traditional perspective of master-planning as a design-led activity concerned with the architectural form of buildings, spaces and infrastructures is out-dated and inadequate to coordinating the plural processes of negotiating sustainable place development which, in addition to realising a visually pleasing townscape, critically satisfies social, functional, economic and environmental requirements. Masterplanning requires both a business planning component, without which there is no delivery, and a governance component, without which the physical strategy has no legitimacy. A more adaptive master-planning approach is required. The paper proposes how a flexible master-planning process can provide a basis of a suitable approach for the development of sustainable settlements. Published in Proceedings of the ICE - Urban Design and Planning, Vol 167, Issue 1, October 2013. Permission is granted by ICE Publishing to print one copy for personal use. Any other use of this PDF file is subject to reprint fees.</p

Towards a knowledge-rich learning environment in preparatory secondary education

In this case study a novel educational programme for students in preparatory vocational education was studied. The research questions were: (1) Which teaching/learning processes occur in a simulated workplace using the concept of a knowledge-rich workplace? (2) What is the role of models and modelling in the teaching/learning processes? The curriculum project consisted of design and construction tasks. The students were collaboratively involved in the process of designing a tricycle for a real customer. This real-life activity creates opportunities for students to develop and use models, which can be used in more than in one context. The case study explored how the teachers deal with the students' explicit and implicit need for knowledge and skills. The main findings are that teachers more often provide this knowledge, rather than guide the students in reconstructing it, and towards the end of the project, knowledge tended to remain situated

Prototyping and the New Spirit of Policy-Making

This conceptual paper discusses the use of co-design approaches in the public realm by examining the emergence of a design practice, prototyping, in public policy-making. We argue that changes in approaches to management and organisation over recent decades have led towards greater flexibility, provisionality and anticipation in responding to public issues. These developments have co-emerged with growing interest in prototyping. Synthesising literatures in design, management and computing, and informed by our participant observation of teams inside government, we propose the defining characteristics of prototyping in policymaking and review the implications of using this approach. We suggest that such activities engender a ‘new spirit’ of policymaking. However this development is accompanied by the further encroachment of market logics into government, with the danger of absorbing critiques of capitalism and resulting in reinforced power structures

Political computational thinking:policy networks, digital governance and ‘learning to code’

Reflecting political shifts toward both &lsquo;network governance' and &lsquo;digital governance', the idea of &lsquo;learning to code' has become part of a major reform agenda in education policy in England. This article provides a &lsquo;policy network analysis' tracing the governmental, business and civil society actors now operating in policy networks to project learning to code into the reformed programs of study for computing in the National Curriculum in England. The insertion of learning to code into the curriculum provides evidence of how the education policy process is being displaced to cross-sector &lsquo;boundary organizations' such as &lsquo;policy labs' that act as connecting nodes to broker networks across public and private sector borderlines. It also examines how the pedagogies of learning to code are intended to inculcate young people into the material practices and systems of thought associated with computer coding, and to contribute to new forms of &lsquo;digital governance'. These developments are evidence of a &lsquo;reluctant state' deconcentrating its responsibilities, and also of a computational style of political thinking that assumes policy problems can be addressed using the right code. Learning to code is seen as a way of shaping governable citizens that can participate in the dynamics of digital governance

Perspectives in visual imaging for marine biology and ecology: from acquisition to understanding

Durden J, Schoening T, Althaus F, et al. Perspectives in Visual Imaging for Marine Biology and Ecology: From Acquisition to Understanding. In: Hughes RN, Hughes DJ, Smith IP, Dale AC, eds. Oceanography and Marine Biology: An Annual Review. 54. Boca Raton: CRC Press; 2016: 1-72

Growing Greener: Creating a New Values-based Environmental Engagement Toolkit for SME Intermediaries

This paper explores a radically different way of facilitating energy and environmental initiatives in small and medium-sized enterprises (SMEs). In terms of energy policy, smaller firms in Europe are exempted from most of the major fiscal and regulatory mechanisms that are applied to larger organisations. Policies to reduce energy demand and associated carbon emissions in SMEs are largely based on providing incentives, such as face-to-face support and grants for energy efficiency in buildings. Energy advisors are therefore key intermediaries, providing advice and encouraging the uptake of low carbon technologies and practices by SMEs. Previous studies have found that advisors often find it difficult to engage effectively with SME owners and managers, and that traditional ‘win-win’ messaging can have limited impact, resulting in implementation problems such as under-investment in energy-saving technologies, reluctance to adopt new environmental practices, and a tendency to revert to previous ways of operating once the incentive is removed. Recent research also suggests that SME owners’ and managers’ personal values play an important mediating role in their response to environmental issues, acting in combination with more established factors such as educational background, access to resources and the views of customers and suppliers. The implication is that policy interventions in this area could be delivered in more cost-effective ways if accompanied by a more nuanced, values-based approach to engagement. This paper reports findings from ‘Growing Greener’ a UK multi-disciplinary project that aims to equip advisors and other types of intermediary with the skills, knowledge and understanding they need in order to incorporate a values-based approach into their existing interactions with SMEs. It opens with an overview of the policy context and a brief overview of the relevant research literature. The main section explains how the research team co-produced a values-based engagement toolkit in conjunction with a group of energy advisors and external specialists. The design process included a series of facilitated ‘narrative workshops’, where advisors shared their experiences and experimented with early versions of the engagement tools. This is followed by an outline of the completed engagement ‘toolkit’, which includes free-to-access online course, a communication guide and an interactive engagement tool. These three inter-related components are designed to help advisors to engage SMEs beyond a narrow, cost-benefit framework, and in turn help SME owners and managers to connect low carbon choices with the personal and business values that are important to them as individuals. Our findings indicate the potential for more effective, longer-lasting interventions beyond the low hanging fruit of building efficiency measures

Inequalities in the commuting burden: Institutional constraints and job-housing relationships in Tianjin, China

Encouraging transport equality is vital in order to create a liveable city. However, the burden of commuting has become a key concern in urban areas, particularly in developing countries. Inequalities in the commuting burden are accompanied by inequalities in housing and employment, because these institutions have a significant impact on individuals' choices of accommodation and jobs, thus shaping commuting behaviour and causing imbalances in job-housing relationships. Therefore, this paper aims to analyse the role of employment and housing system constraints in the unequal commuting burden by using Tianjin as a case study. The results of the study show that the effects of institutional factors, such as Hukou and the Danwei system, help to explain imbalances in the job-housing relationship and the unequal commuting burden. Some commuters are employed by Danweis or have Tianjin Hukou, and can, therefore, live in Danwei housing, which means that Danweis provide effective solutions for some people in terms of their accommodation, enabling them to significantly decrease the time they spend commuting. Moreover, our study provides new evidence that institutional barriers constrain the job-housing balance in the case of high-skilled immigrants, while local residents and low-skilled immigrants can avoid institutional barriers by returning to Danwei housing and choosing to live in informal housing. In terms of suggesting measures for improving commuting inequalities, commuters generally wanted to eliminate the housing benefits resulting from the legacy of the Danwei system and for equal housing subsidies to be implemented. At the same time, they appealed for improvements to be made in terms of housing benefits, the quality of public transport and mixed housing-workplace planning. This study finds that institutional discrimination causes social inequalities in relation to the commuting burden, which could continue to worsen unless the influence of institutional factors is eliminated. The findings could be used to assist planners and decision makers in developing effective strategies to promote sustainable urban development