Finding co-solvers on Twitter, with a little help from Linked Data

In this paper we propose a method for suggesting potential collaborators for solving innovation challenges online, based on their competence, similarity of interests and social proximity with the user. We rely on Linked Data to derive a measure of semantic relatedness that we use to enrich both user profiles and innovation problems with additional relevant topics, thereby improving the performance of co-solver recommendation. We evaluate this approach against state of the art methods for query enrichment based on the distribution of topics in user profiles, and demonstrate its usefulness in recommending collaborators that are both complementary in competence and compatible with the user. Our experiments are grounded using data from the social networking service Twitter.com

Personalized Expert Recommendation: Models and Algorithms

Many large-scale information sharing systems including social media systems, questionanswering sites and rating and reviewing applications have been growing rapidly, allowing millions of human participants to generate and consume information on an unprecedented scale. To manage the sheer growth of information generation, there comes the need to enable personalization of information resources for users — to surface high-quality content and feeds, to provide personally relevant suggestions, and so on. A fundamental task in creating and supporting user-centered personalization systems is to build rich user profile to aid recommendation for better user experience. Therefore, in this dissertation research, we propose models and algorithms to facilitate the creation of new crowd-powered personalized information sharing systems. Specifically, we first give a principled framework to enable personalization of resources so that information seekers can be matched with customized knowledgeable users based on their previous historical actions and contextual information; We then focus on creating rich user models that allows accurate and comprehensive modeling of user profiles for long tail users, including discovering user’s known-for profile, user’s opinion bias and user’s geo-topic profile. In particular, this dissertation research makes two unique contributions: First, we introduce the problem of personalized expert recommendation and propose the first principled framework for addressing this problem. To overcome the sparsity issue, we investigate the use of user’s contextual information that can be exploited to build robust models of personal expertise, study how spatial preference for personally-valuable expertise varies across regions, across topics and based on different underlying social communities, and integrate these different forms of preferences into a matrix factorization-based personalized expert recommender. Second, to support the personalized recommendation on experts, we focus on modeling and inferring user profiles in online information sharing systems. In order to tap the knowledge of most majority of users, we provide frameworks and algorithms to accurately and comprehensively create user models by discovering user’s known-for profile, user’s opinion bias and user’s geo-topic profile, with each described shortly as follows: —We develop a probabilistic model called Bayesian Contextual Poisson Factorization to discover what users are known for by others. Our model considers as input a small fraction of users whose known-for profiles are already known and the vast majority of users for whom we have little (or no) information, learns the implicit relationships between user?s known-for profiles and their contextual signals, and finally predict known-for profiles for those majority of users. —We explore user’s topic-sensitive opinion bias, propose a lightweight semi-supervised system called “BiasWatch” to semi-automatically infer the opinion bias of long-tail users, and demonstrate how user’s opinion bias can be exploited to recommend other users with similar opinion in social networks. — We study how a user’s topical profile varies geo-spatially and how we can model a user’s geo-spatial known-for profile as the last step in our dissertation for creation of rich user profile. We propose a multi-layered Bayesian hierarchical user factorization to overcome user heterogeneity and an enhanced model to alleviate the sparsity issue by integrating user contexts into the two-layered hierarchical user model for better representation of user’s geo-topic preference by others

Towards the extraction of cross-sentence relations through event extraction and entity coreference

Cross-sentence relation extraction deals with the extraction of relations beyond the sentence boundary. This thesis focuses on two of the NLP tasks which are of importance to the successful extraction of cross-sentence relation mentions: event extraction and coreference resolution. The first part of the thesis focuses on addressing data sparsity issues in event extraction. We propose a self-training approach for obtaining additional labeled examples for the task. The process starts off with a Bi-LSTM event tagger trained on a small labeled data set which is used to discover new event instances in a large collection of unstructured text. The high confidence model predictions are selected to construct a data set of automatically-labeled training examples. We present several ways in which the resulting data set can be used for re-training the event tagger in conjunction with the initial labeled data. The best configuration achieves statistically significant improvement over the baseline on the ACE 2005 test set (macro-F1), as well as in a 10-fold cross validation (micro- and macro-F1) evaluation. Our error analysis reveals that the augmentation approach is especially beneficial for the classification of the most under-represented event types in the original data set. The second part of the thesis focuses on the problem of coreference resolution. While a certain level of precision can be reached by modeling surface information about entity mentions, their successful resolution often depends on semantic or world knowledge. This thesis investigates an unsupervised source of such knowledge, namely distributed word representations. We present several ways in which word embeddings can be utilized to extract features for a supervised coreference resolver. Our evaluation results and error analysis show that each of these features helps improve over the baseline coreference system’s performance, with a statistically significant improvement (CoNLL F1) achieved when the proposed features are used jointly. Moreover, all features lead to a reduction in the amount of precision errors in resolving references between common nouns, demonstrating that they successfully incorporate semantic information into the process

Audience-Centric Natural Language Generation via Style Infusion

Adopting contextually appropriate, audience-tailored linguistic styles is critical to the success of user-centric language generation systems (e.g., chatbots, computer-aided writing, dialog systems). While existing approaches demonstrate textual style transfer with large volumes of parallel or non-parallel data, we argue that grounding style on audience-independent external factors is innately limiting for two reasons. First, it is difficult to collect large volumes of audience-specific stylistic data. Second, some stylistic objectives (e.g., persuasiveness, memorability, empathy) are hard to define without audience feedback. In this paper, we propose the novel task of style infusion - infusing the stylistic preferences of audiences in pretrained language generation models. Since humans are better at pairwise comparisons than direct scoring - i.e., is Sample-A more persuasive/polite/empathic than Sample-B - we leverage limited pairwise human judgments to bootstrap a style analysis model and augment our seed set of judgments. We then infuse the learned textual style in a GPT-2 based text generator while balancing fluency and style adoption. With quantitative and qualitative assessments, we show that our infusion approach can generate compelling stylized examples with generic text prompts. The code and data are accessible at https://github.com/CrowdDynamicsLab/StyleInfusion.Comment: 14 pages, 3 figures, Accepted in Findings of EMNLP 202

Data Scarcity in Event Analysis and Abusive Language Detection

Lack of data is almost always the cause of the suboptimal performance of neural networks. Even though data scarce scenarios can be simulated for any task by assuming limited access to training data, we study two problem areas where data scarcity is a practical challenge: event analysis and abusive content detection} Journalists, social scientists and political scientists need to retrieve and analyze event mentions in unstructured text to compute useful statistical information to understand society. We claim that it is hard to specify information need about events using keyword-based representation and propose a Query by Example (QBE) setting for event retrieval. In the QBE setting, we assume that there are a few example sentences mentioning the event class a user is interested in and we aim to retrieve relevant events using only the examples as a query. Traditional event detection approaches are not applicable in this setting as event detection datasets are constructed based on pre-defined schemas which limits them to a small set of event and event-argument types. Moreover, the amount of annotated data in event detection datasets is limited that only allows us to build a retrieval corpus for evaluation. Thus we assume that there are no relevance judgments to train an event retrieval model -- except for the few examples of a specific event type. We create three QBE evaluation settings from three event detection datasets: PoliceKilling, ACE, and IndiaPoliceEvents. For the PoliceKilling dataset, where a relevant sentence describes a police killing event, we show that a query model constructed from the NLP features extracted from the few given examples is effective compared to event detection baselines. For the ACE dataset, where there are thirty-three types of events, we construct a QBE setting for each type and show that a sentence embedding approach effectively transfers for event matching. Finally, we conducted a unified evaluation of all three datasets using the sentence-embedding-based model and showed that it outperforms strong baselines. We further examine the effect of data scarcity in abusive language detection. We first study a specific type of abusive language -- hate speech. Neural hate speech detection models trained from one dataset poorly generalize to another dataset from a different domain. This is because characteristics of hate speech vary based on racial and cultural aspects. Our data scarcity scenario assumes that we have a hate speech dataset from a domain and it needs to generalize to a test set from another domain using the unlabeled data from the test domain only. Thus we assume zero target domain data in this scenario. To tackle the data scarcity, we propose an unsupervised domain adaptation approach to augment labeled data for hate speech detection. We evaluate the approach with three different models (character CNNs, BiLSTMs, and BERT) on three different collections. We show our approach improves Area under the Precision/Recall curve by as much as 42% and recall by as much as 278%, with no loss (and in some cases a significant gain) in precision. Finally, we examine the cross-lingual abusive language detection problem. Abusive language is a superclass of hate speech that includes profanity, aggression, offensiveness, cyberbullying, toxicity, and hate speech itself. There is a large collection of abusive language detection datasets in English such as Jigsaw. For other languages there exist datasets for abusive language detection but with very limited data. We propose a cross-lingual transfer learning approach to learn an effective neural abusive language classifier for such low-resource languages with help from a dataset from a resource-rich language. The framework is based on a nearest-neighbor architecture and is thus interpretable by design. It is a modern instantiation of the classic k-nearest neighbor model, as we use transformer representations in all its components. Unlike prior work on neighborhood-based approaches, we encode the neighborhood information based on query-neighbor interactions. We propose two encoding schemes and show their effectiveness using both qualitative and quantitative analyses. Our evaluation results on eight languages from two different datasets for abusive language detection show sizable improvements in F1 over strong baselines

Automatic taxonomy evaluation

This thesis would not be made possible without the generous support of IATA.Les taxonomies sont une représentation essentielle des connaissances, jouant un rôle central dans de nombreuses applications riches en connaissances. Malgré cela, leur construction est laborieuse que ce soit manuellement ou automatiquement, et l'évaluation quantitative de taxonomies est un sujet négligé. Lorsque les chercheurs se concentrent sur la construction d'une taxonomie à partir de grands corpus non structurés, l'évaluation est faite souvent manuellement, ce qui implique des biais et se traduit souvent par une reproductibilité limitée. Les entreprises qui souhaitent améliorer leur taxonomie manquent souvent d'étalon ou de référence, une sorte de taxonomie bien optimisée pouvant service de référence. Par conséquent, des connaissances et des efforts spécialisés sont nécessaires pour évaluer une taxonomie. Dans ce travail, nous soutenons que l'évaluation d'une taxonomie effectuée automatiquement et de manière reproductible est aussi importante que la génération automatique de telles taxonomies. Nous proposons deux nouvelles méthodes d'évaluation qui produisent des scores moins biaisés: un modèle de classification de la taxonomie extraite d'un corpus étiqueté, et un modèle de langue non supervisé qui sert de source de connaissances pour évaluer les relations hyperonymiques. Nous constatons que nos substituts d'évaluation corrèlent avec les jugements humains et que les modèles de langue pourraient imiter les experts humains dans les tâches riches en connaissances.Taxonomies are an essential knowledge representation and play an important role in classification and numerous knowledge-rich applications, yet quantitative taxonomy evaluation remains to be overlooked and left much to be desired. While studies focus on automatic taxonomy construction (ATC) for extracting meaningful structures and semantics from large corpora, their evaluation is usually manual and subject to bias and low reproducibility. Companies wishing to improve their domain-focused taxonomies also suffer from lacking ground-truths. In fact, manual taxonomy evaluation requires substantial labour and expert knowledge. As a result, we argue in this thesis that automatic taxonomy evaluation (ATE) is just as important as taxonomy construction. We propose two novel taxonomy evaluation methods for automatic taxonomy scoring, leveraging supervised classification for labelled corpora and unsupervised language modelling as a knowledge source for unlabelled data. We show that our evaluation proxies can exert similar effects and correlate well with human judgments and that language models can imitate human experts on knowledge-rich tasks

Personalized Expert Recommendation: Models and Algorithms

Many large-scale information sharing systems including social media systems, questionanswering sites and rating and reviewing applications have been growing rapidly, allowing millions of human participants to generate and consume information on an unprecedented scale. To manage the sheer growth of information generation, there comes the need to enable personalization of information resources for users — to surface high-quality content and feeds, to provide personally relevant suggestions, and so on. A fundamental task in creating and supporting user-centered personalization systems is to build rich user profile to aid recommendation for better user experience. Therefore, in this dissertation research, we propose models and algorithms to facilitate the creation of new crowd-powered personalized information sharing systems. Specifically, we first give a principled framework to enable personalization of resources so that information seekers can be matched with customized knowledgeable users based on their previous historical actions and contextual information; We then focus on creating rich user models that allows accurate and comprehensive modeling of user profiles for long tail users, including discovering user’s known-for profile, user’s opinion bias and user’s geo-topic profile. In particular, this dissertation research makes two unique contributions: First, we introduce the problem of personalized expert recommendation and propose the first principled framework for addressing this problem. To overcome the sparsity issue, we investigate the use of user’s contextual information that can be exploited to build robust models of personal expertise, study how spatial preference for personally-valuable expertise varies across regions, across topics and based on different underlying social communities, and integrate these different forms of preferences into a matrix factorization-based personalized expert recommender. Second, to support the personalized recommendation on experts, we focus on modeling and inferring user profiles in online information sharing systems. In order to tap the knowledge of most majority of users, we provide frameworks and algorithms to accurately and comprehensively create user models by discovering user’s known-for profile, user’s opinion bias and user’s geo-topic profile, with each described shortly as follows: —We develop a probabilistic model called Bayesian Contextual Poisson Factorization to discover what users are known for by others. Our model considers as input a small fraction of users whose known-for profiles are already known and the vast majority of users for whom we have little (or no) information, learns the implicit relationships between user?s known-for profiles and their contextual signals, and finally predict known-for profiles for those majority of users. —We explore user’s topic-sensitive opinion bias, propose a lightweight semi-supervised system called “BiasWatch” to semi-automatically infer the opinion bias of long-tail users, and demonstrate how user’s opinion bias can be exploited to recommend other users with similar opinion in social networks. — We study how a user’s topical profile varies geo-spatially and how we can model a user’s geo-spatial known-for profile as the last step in our dissertation for creation of rich user profile. We propose a multi-layered Bayesian hierarchical user factorization to overcome user heterogeneity and an enhanced model to alleviate the sparsity issue by integrating user contexts into the two-layered hierarchical user model for better representation of user’s geo-topic preference by others

Domain-Specific Knowledge Exploration with Ontology Hierarchical Re-Ranking and Adaptive Learning and Extension

The goal of this research project is the realization of an artificial intelligence-driven lightweight domain knowledge search framework that returns a domain knowledge structure upon request with highly relevant web resources via a set of domain-centric re-ranking algorithms and adaptive ontology learning models. The re-ranking algorithm, a necessary mechanism to counter-play the heterogeneity and unstructured nature of web data, uses augmented queries and a hierarchical taxonomic structure to get further insight into the initial search results obtained from credited generic search engines. A semantic weight scale is applied to each node in the ontology graph and in turn generates a matrix of aggregated link relation scores that is used to compute the likely semantic correspondence between nodes and documents. Bootstrapped with a light-weight seed domain ontology, the theoretical platform focuses on the core back-end building blocks, employing two supervised automated learning models as well as semi-automated verification processes to progressively enhance, prune, and inspect the domain ontology to formulate a growing, up-to-date, and veritable system.\\ The framework provides an in-depth knowledge search platform and enhances user knowledge acquisition experience. With minimum footprint, the system stores only necessary metadata of possible domain knowledge searches, in order to provide fast fetching and caching. In addition, the re-ranking and ontology learning processes can be operated offline or in a preprocessing stage, the system therefore carries no significant overhead at runtime