Event-Based Risk Management of Large Scale Information Technology Projects

Globalisation has come as a double-edged blade for information technology (IT) companies; providing growth opportunities and yet posing many challenges. Software development is moving from a monolithic model to a distributed approach, where many entities and organisations are involved in the development process. Risk management an important area to deal with all the kinds of technical and social issues within companies planning and programming schedules, and this new way of working requires more attention to be paid to the temporal, socio-cultural and control aspects than before. Multinational companies like IBM have begun to consider how to address the distributed nature of its projects across the globe. With outlets across the globe, the company finds various people of different cultures, languages and ethics working on a single and bigger IT projects from different locations. Other IT companies are facing the same problems, despite there being many kinds of approaches available to handle risk management in large scale IT companies. IBM commissioned the Distributed Risk Management Process (DRiMaP) model as a suitable solution. This model focused on the collaborative and on-going control aspects, and paid attention to the need for risk managers, project managers and management to include risk management into all phases of projects and the business cycle. The authors of the DRiMaP model did not subject it to extensive testing. This research sets out to evaluate, improve and extend the model process and thereby develop a new and dynamic approach to distributed information systems development. To do this, this research compares and contrasts the model with other risk management approaches. An Evolutionary Model is developed, and this is subjected to empirical testing through a hybrid constructive research approach. A survey is used to draw out the observations of project participants, a structured interview gathered the opinions of project experts, a software tool was developed to implement the model, and SysML and Monte Carlo methods were applied to this to simulate the functioning of the model. The Evolutionary Model was found to partially address the shortcomings of the DRiMaP model, and to provide a valuable platform for the development of an enterprise risk management solution

On Evidence-based Risk Management in Requirements Engineering

Background: The sensitivity of Requirements Engineering (RE) to the context makes it difficult to efficiently control problems therein, thus, hampering an effective risk management devoted to allow for early corrective or even preventive measures. Problem: There is still little empirical knowledge about context-specific RE phenomena which would be necessary for an effective context- sensitive risk management in RE. Goal: We propose and validate an evidence-based approach to assess risks in RE using cross-company data about problems, causes and effects. Research Method: We use survey data from 228 companies and build a probabilistic network that supports the forecast of context-specific RE phenomena. We implement this approach using spreadsheets to support a light-weight risk assessment. Results: Our results from an initial validation in 6 companies strengthen our confidence that the approach increases the awareness for individual risk factors in RE, and the feedback further allows for disseminating our approach into practice.Comment: 20 pages, submitted to 10th Software Quality Days conference, 201

Models of everywhere revisited: a technological perspective

The concept ‘models of everywhere’ was first introduced in the mid 2000s as a means of reasoning about the environmental science of a place, changing the nature of the underlying modelling process, from one in which general model structures are used to one in which modelling becomes a learning process about specific places, in particular capturing the idiosyncrasies of that place. At one level, this is a straightforward concept, but at another it is a rich multi-dimensional conceptual framework involving the following key dimensions: models of everywhere, models of everything and models at all times, being constantly re-evaluated against the most current evidence. This is a compelling approach with the potential to deal with epistemic uncertainties and nonlinearities. However, the approach has, as yet, not been fully utilised or explored. This paper examines the concept of models of everywhere in the light of recent advances in technology. The paper argues that, when first proposed, technology was a limiting factor but now, with advances in areas such as Internet of Things, cloud computing and data analytics, many of the barriers have been alleviated. Consequently, it is timely to look again at the concept of models of everywhere in practical conditions as part of a trans-disciplinary effort to tackle the remaining research questions. The paper concludes by identifying the key elements of a research agenda that should underpin such experimentation and deployment

Process capability assessments in small development firms

[Abstract}: Assessment-based Software Process Improvement (SPI) programs such as the Capability Maturity Model (CMM), Bootstrap, and SPICE (ISO/IEC 15504) are based on formal frameworks and promote the use of systematic processes and management practices for software development. These approaches identify best practices for the management of software development and when applied, enable organizations to understand, control and improve development processes. The purpose of a SPI assessment is to compare the current processes used in an organization with a list of recommended or ‘best’ practices. This research investigates the adoption of SPI initiatives by four small software development firms. These four firms participated in a process improvement program which was sponsored by Software Engineering Australia (SEA) (Queensland). The assessment method was based on SPICE (ISO/IEC 15504) and included an initial assessment, recommendations, and a follow-up meeting. For each firm, before and after snapshots are provided of the capability as assessed on eight processes. The discussion which follows summarizes the improvements realized and considers the critical success factors relating to SPI adoption for small firms

Climate Resilient & Equitable Water Systems Capital Scan

Climate change is affecting water supply, water management and the health of communities in U.S. cities. Changes in the timing, frequency and intensity of precipitation are placing stress on the built and natural systems that provide fresh water, manage storm water, and treat wastewater. Droughts are shrinking the water supply; heavy rainfall overburdens storm water systems, causing flooding in homes and neighborhoods. Low-income people and communities of color are often the most vulnerable to climate change, living in low-lying areas and lacking the resources to adapt and cope with challenges associated with these patterns.The cumulative impact of climate change on water resources not only leads to a reduction in water quality and the destruction of homes and property, but it can also be a threat to public health, force relocation of communities and cause economic harm.The vision of Kresge's Environment Program is to help communities build resilience in the face of climate change. We believe that cities are central to action on climate change and equity must be a fundamental part of our work in climate adaptation, climate mitigation and building social cohesion

Contingent Information Systems Development

Situated approaches based on project contingencies are becoming more and more an important research topic for information systems development organizations. The Information Services Organization, which was investigated, has recognized that it should tune its systems development approaches to the specific situation. A model has been developed, dealing with the matching between prevailing contingency factors and the preconditions of already existing situated approaches. Furthermore, a generic process model for systems development, including the information systems operations stage, is proposed. This model makes it possible to derive from it specific systems development strategies. A number of basic development strategies, specific for the Information Services Organization, are described. Preconditions, specific for this organization, are added to the standard situated approaches