Business services in Germany: bridges for innovation

During the last 20 years, R&D and innovation activities in the service sector have clearly increased. Especially business services are believed to be one of the main drivers of technical changes and economic progress. Looking at the labour indices calculated over the period from 1982 to 1996 one notices a remarkable increase of over 70 percent for the business services. About 8 percent of total employment in West Germany is in business services. In particular, by taking advantage of information and communication technologies, knowledge-intensive business service firms increasingly play the role of "converters" of technological information within the economy. They are providers, purchasers or partners in the context of innovation. A sound innovation capacity, especially knowledge, creativity, market and management skills let them become bridges for innovation. --Business Services,R&D,Innovation,Technical Change,ICT,Knowledge Flows

Business Services in Germany: Bridges for Innovation

During the last 20 years, R&D and innovation activities in the service sector have clearly increased. Especially business services are believed to be one of the main drivers of technical changes and economic progress. Looking at the labour indices calculated over the period from 1982 to 1996 one notices a remarkable increase of over 70 percent for the business services. About 8 percent of total employment in West Germany is in business services. In particular, by taking advantage of information and communication technologies, knowledge-intensive business service firms increasingly play the role of "converters" of technological information within the economy. They are providers, purchasers or partners in the context of innovation. A sound innovation capacity, especially knowledge, creativity, market and management skills let them become bridges for innovation

Empowering Community Workhsop to Improve Social Welfare through Innovation in Dolok Merawan

Innovation plays an important role in realizing the ninth goal of sustainable development growths (SDGs), which focuses on increasing industrial capacity and industrial inclusiveness. Partners in this community service program are business actors in the welding workshop sector who have been running their business since 2007. Our Partners still unable to manage their finance. The failures in financial management make it difficult for partners to renew existing equipment. This condition causes the work environment to be not conducive. In addition, the lack of marketing activities means that partners have never received orders from outside their region. This community services want to solve these problems by transferring science and technology as well as additional assistance and capital provided to business actors. The involvement of students in this service program will encourage the implementation of their knowledge by carrying out learning activities outside the campus in the business world. This dedication shows a change in the behavior of business actors, especially in the field of occupational health and safety. Partners have started to separate business and household finances. Unfortunately, the optimization of business digitalization is still not optimal

Pendampingan Dan Pelatihan Marketing Untuk Peningkatan Kapasitas Teknik Desa (P2KTD) Program Inovasi Desa Segunung Kecamatan Dlanggu Kab. Mojokerto

Service activities are carried out in . Segunung Village, Dlanggu District, Mojokerto Regency. This form of activity provides Marketing Assistance and training for Village Technical Capacity Building, which in particular is the ability to manage and marketing BUMDES business. The purpose of this Service Activity is to provide knowledge and understanding of the Village Innovation Program and management and marketing of BUMDES businesses improve village community empowerment through the Village Innovation Program. The result is BUMDES Management Partners) gain understanding and knowledge about business management and marketing

The Balanced Innovation Model. The case of Crowdfunding platforms.

Purpose – The paper aims to analyze balanced centricity (Gummesson, 2008) as an institutional arrangement (Vargo and Lusch, 2016) fostering the innovation process by taking out the customer from the central positioning to involve other business partners. The practices of actors’ service ecosystem are put in focus (Russo Spena et al., 2017; Tronvoll, 2017). Methodology–. Qualitative case study research was conducted using different methods of data generation including personal interviews and netnography analysis of the crowdfunding context. fifteen cases on the crowdfunding context from five different platforms and in four different countries were analysed. Research limitations/implications (if applicable) –The empirical approach considers fifteensuccess cases on the crowdfunding context in four different platforms and countries. Other contexts, different from the crowdfunding and other countries would be useful to add new perspectives to the theory development. Originality– The present paper defines a theoretical Model for Balanced Innovation, that brings together the concepts “Balanced Centricity”, “Innovation” and “Service ecosystems”. Hitherto, it offers a basis for designing systems of value co-creation which aims to facilitate innovation through institutionalization and value co-creation in viable service ecosystems.Universidad de Málaga. Campus de Excelencia Internacional Andalucía Tech

Service-Dominant Business Model Design for Digital Innovation in Smart Mobility

In many business domains, rapid changes have occurred as a consequence of digital innovation, i.e., the application of novel information technologies to achieve specific business goals. A domain where digital innovation has great potential is smart mobility, which aims at moving around large sets of people and goods in a specific geographic setting in an efficient and effective way. So far, many innovations in this domain have concentrated on relatively isolated, technology-driven developments, such as smart route planning for individual travelers. Nice as they are, they have relatively small impact on mobility on a large scale. To achieve substantial digital innovations – for example, optimizing commuting on a city-scale – it is necessary to align the efforts and related values of a spectrum of stakeholders that need to collaborate in a common business model. To this aim, the study proposes the use of service-dominant business logic, which emphasizes the interaction of value network partners as they co-create value through collaborative processes. Moving to this paradigm has significant implications on the way business is done: the business requirements for services will change faster, and the complexity of value networks required to meet these requirements will increase further. This requires new approaches to business engineering that are grounded in the premises of service-dominant logic. The paper introduces the service-dominant business model radar (SDBM/R) as an integral component of a business engineering framework. Following a design science approach, the SDBM/R has been developed in close collaboration with industry experts and evaluated through an extensive series of hands-on workshops with industry professionals from several business domains. This paper focuses on the application and evaluation in the smart mobility domain, addressing the design of new business models for digital innovation of collaborative transport of people and goods. In summary, it contributes a novel business design approach that has an academic background and relevant practical embedding

Peningkatan Promosi dengan Penguatan Merek Usaha dan Personal Selling pada Bisnis Jajanan Pasar

Innovation in the culinary world never stops, there are always new foods that are popular in the community. However, apart from new foods, market snacks are still sought after by the public because of their delicious flavors and attractive shapes. Market snacks are also often found at certain events such as social gatherings, meetings and even religious events. Market snacks also have specificities depending on each region. The large number of business actors working in this field proves that the street food business is still promising. The market share is still large because the types are diverse so that they can accommodate different tastes and the prices also vary. The service partner this time is Mrs. Aan who has been managing the street food business for approximately 3 years. Partners sell their snacks at Pasar Kusuma Jimbaran. Based on the results of interviews, partners also have 3 competitors in the market that sell market snacks. Based on the partner's situation, the service proposer team has a solution to improve the personal selling ability of partners so that partners can improve their personal selling capabilities and also strengthen business branding by making names and training on logo creation using the Canva application. From the community service activities that have been carried out, it can be concluded that the activities run smoothly, partners can understand the material that has been given, namely personal selling to help sales which can be seen from the results of the assessment getting 75%. Partners feel that the material presented is very useful to expedite the work of partners. Partners also feel that the logo that has been obtained is very helpful for promoting partner products in the future

What drives business failure? Exploring the role of internal and external knowledge capabilities during the global financial crisis

This paper contributes to the debate on the determinants of business failure and helps to clarify the effect of internal innovation efforts and external knowledge sources in a hazard model of firm exit. Using panel data of manufacturing and service firms in Spain for the period 2009-2015, our findings show that the financial crisis increased the probability of business failure; however, firms with high levels of R&D human capital are better positioned to survive under uncertain financial conditions. In addition, we find evidence that cooperation with vertical partners reduces the effect of business failure in manufacturing sectors. This study provides new insight into the antecedents of business failure and how firms can match their business capabilities to prevailing economic conditions

Service innovation to enhance service innovation performance through business environment within Abu Dhabi international airport: a review

Service innovation gives service providers the ability for their identities to be refreshed strategically in order to facilitate better connection between the organisation, its consumers and others. The study aimed to achieve service innovation to enhance service innovation performance through business environment within Abu Dhabi international airport. The study also discovers the vulnerability of the business environment described by service quality and customer satisfaction impact Service innovation and service innovation performance linkage. Furthermore, this study contributes hypothetically by adding a crisp option to current comprehension on service innovation and service innovation performance, recommends some useful bits of knowledge and suggestions that may be useful for a wide assortment of partners in the more extensive help area to improve performance. It also recommends valuble bits of knowledge and suggestions that may be help to improve performance of service enterprises in creating nations. The policy implication of this study is that its implementation is expected significantly to enhance the service innovation performance due to the business environment adopted. In several years to come, Service innovation will continue to dominate and impact the global economy, diplomacy and other social practices

Strategic Entrepreneurial Capability and Service Success: An Empirical Investigation of Spa Businesses in Thailand

Services make up the majority of the economic foundation and growth potential. Due to the contribution of the service sector in many countries, many firms and academic researchers have shifted their focus on to services. The aim of this study is to investigate the relationship among the strategic entrepreneurial capability’s dimension and, its consequences. The data were collected by using questionnaires from 79 spa business firms and managing directors or managing partners are key informant. There are nine hypotheses proposed for testing by employing Ordinary Least Square (OLS) regression analysis. The results of the research reveal that (1) proactive business operations positively impact service innovation; (2) free enterprise creation positively affects service creativity, service excellence, and service competitiveness; ( 3) new ideas generation positively influences service creativity, service innovation, and service excellence; (4) competitive mindset enhancement positively affects service creativity. Likewise, the finding has shed light on the mediating role of competitiveness and service success. Theoretical and managerial contributions are discussed. A conclusion, suggestions, and directions for future research are also highlighte