91 research outputs found

    Impact of Organisational Culture on the Financial and Non-Financial Performance and the Moderating role of the Environment

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    The academic literature signifies a relationship between corporate culture and performance, particularly for those firms that strive in gaining competitive advantage and long-term effectiveness. Employees with various cultural backgrounds, nationalities, and ideologies require organisations to establish a corporate culture and provide working environment that supports and facilitates employees to achieve the required performance set by their organisations. The current study has applied cultural dimensions of the Hofstede organisational Culture (1983), the Power Distance (PDI), the Uncertainty Avoidance (UAI) and Collectivism (IDV) as independent variables. Denison’s (2000), Denison and Mishra (1995) environmental traits (Adaptability), (Consistency) and (Involvement) as moderating variables.The dependent financial performance variables, Return on Assets (ROA), Return on Equity (ROE), Tobin's Q, and non-financial performance variable “Learning and Growth” and “Reward and Compensation” of listed organisations are selected. The data is evaluated by using multiple statistical techniques, OLS, WLS, and Moderation Analysis. Our regression results show dependent variables ROA and ROE are significantly affected by the overall culture variables. Tobin's Q, is verified when the verification test is performed using the WLS model; the current research implies that individuals perceive and accept these values and beliefs essential to perform. These values are upheld within the groups and individuals to influence employees' performance, affecting the organisational performance as a whole. The results strengthen the necessity to explore combinations of contextual and personal characteristics from an interactive viewpoint to understand both management and employees to evaluate the correct environmental and cultural settings that support sustainable growth

    Agency Theory : A Reading

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    Factors Influencing Customer Satisfaction towards E-shopping in Malaysia

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    Online shopping or e-shopping has changed the world of business and quite a few people have decided to work with these features. What their primary concerns precisely and the responses from the globalisation are the competency of incorporation while doing their businesses. E-shopping has also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction while operating in the e-retailing environment. It is very important that customers are satisfied with the website, or else, they would not return. Therefore, a crucial fact to look into is that companies must ensure that their customers are satisfied with their purchases that are really essential from the ecommerce’s point of view. With is in mind, this study aimed at investigating customer satisfaction towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students randomly selected from various public and private universities located within Klang valley area. Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust, design of the website, online security and e-service quality. Finally, recommendations and future study direction is provided. Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia

    Agency Theory : A Reading

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    Dirty Industry Migration and the Environment - China as a Major Case for Study

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    Ph.DDOCTOR OF PHILOSOPH

    Sustainable development under the conditions of European integration. Part I

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    This collective monograph offers the description of sustainable development in the condition of European integration. The authors of individual chapters have chosen such point of view for the topic which they considered as the most important and specific for their field of study using the methods of logical and semantic analysis of concepts, the method of reflection, textual reconstruction and comparative analysis. The theoretical and applied problems of sustainable development in the condition of European integration are investigated in the context of economics, education, cultural, politics and law
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