Revenue maximization problems in commercial data centers

PhD ThesisAs IT systems are becoming more important everyday, one of the main concerns is that users may face major problems and eventually incur major costs if computing systems do not meet the expected performance requirements: customers expect reliability and performance guarantees, while underperforming systems loose revenues. Even with the adoption of data centers as the hub of IT organizations and provider of business efficiencies the problems are not over because it is extremely difficult for service providers to meet the promised performance guarantees in the face of unpredictable demand. One possible approach is the adoption of Service Level Agreements (SLAs), contracts that specify a level of performance that must be met and compensations in case of failure. In this thesis I will address some of the performance problems arising when IT companies sell the service of running ‘jobs’ subject to Quality of Service (QoS) constraints. In particular, the aim is to improve the efficiency of service provisioning systems by allowing them to adapt to changing demand conditions. First, I will define the problem in terms of an utility function to maximize. Two different models are analyzed, one for single jobs and the other useful to deal with session-based traffic. Then, I will introduce an autonomic model for service provision. The architecture consists of a set of hosted applications that share a certain number of servers. The system collects demand and performance statistics and estimates traffic parameters. These estimates are used by management policies which implement dynamic resource allocation and admission algorithms. Results from a number of experiments show that the performance of these heuristics is close to optimal.QoSP (Quality of Service Provisioning)British Teleco

A Middleware framework for self-adaptive large scale distributed services

Modern service-oriented applications demand the ability to adapt to changing conditions and unexpected situations while maintaining a required QoS. Existing self-adaptation approaches seem inadequate to address this challenge because many of their assumptions are not met on the large-scale, highly dynamic infrastructures where these applications are generally deployed on. The main motivation of our research is to devise principles that guide the construction of large scale self-adaptive distributed services. We aim to provide sound modeling abstractions based on a clear conceptual background, and their realization as a middleware framework that supports the development of such services. Taking the inspiration from the concepts of decentralized markets in economics, we propose a solution based on three principles: emergent self-organization, utility driven behavior and model-less adaptation. Based on these principles, we designed Collectives, a middleware framework which provides a comprehensive solution for the diverse adaptation concerns that rise in the development of distributed systems. We tested the soundness and comprehensiveness of the Collectives framework by implementing eUDON, a middleware for self-adaptive web services, which we then evaluated extensively by means of a simulation model to analyze its adaptation capabilities in diverse settings. We found that eUDON exhibits the intended properties: it adapts to diverse conditions like peaks in the workload and massive failures, maintaining its QoS and using efficiently the available resources; it is highly scalable and robust; can be implemented on existing services in a non-intrusive way; and do not require any performance model of the services, their workload or the resources they use. We can conclude that our work proposes a solution for the requirements of self-adaptation in demanding usage scenarios without introducing additional complexity. In that sense, we believe we make a significant contribution towards the development of future generation service-oriented applications.Las Aplicaciones Orientadas a Servicios modernas demandan la capacidad de adaptarse a condiciones variables y situaciones inesperadas mientras mantienen un cierto nivel de servio esperado (QoS). Los enfoques de auto-adaptación existentes parecen no ser adacuados debido a sus supuestos no se cumplen en infrastructuras compartidas de gran escala. La principal motivación de nuestra investigación es inerir un conjunto de principios para guiar el desarrollo de servicios auto-adaptativos de gran escala. Nuesto objetivo es proveer abstraciones de modelaje apropiadas, basadas en un marco conceptual claro, y su implemetnacion en un middleware que soporte el desarrollo de estos servicios. Tomando como inspiración conceptos económicos de mercados decentralizados, hemos propuesto una solución basada en tres principios: auto-organización emergente, comportamiento guiado por la utilidad y adaptación sin modelos. Basados en estos principios diseñamos Collectives, un middleware que proveer una solución exhaustiva para los diversos aspectos de adaptación que surgen en el desarrollo de sistemas distribuidos. La adecuación y completitud de Collectives ha sido provada por medio de la implementación de eUDON, un middleware para servicios auto-adaptativos, el ha sido evaluado de manera exhaustiva por medio de un modelo de simulación, analizando sus propiedades de adaptación en diversos escenarios de uso. Hemos encontrado que eUDON exhibe las propiedades esperadas: se adapta a diversas condiciones como picos en la carga de trabajo o fallos masivos, mateniendo su calidad de servicio y haciendo un uso eficiente de los recusos disponibles. Es altamente escalable y robusto; puedeoo ser implementado en servicios existentes de manera no intrusiva; y no requiere la obtención de un modelo de desempeño para los servicios. Podemos concluir que nuestro trabajo nos ha permitido desarrollar una solucion que aborda los requerimientos de auto-adaptacion en escenarios de uso exigentes sin introducir complejidad adicional. En este sentido, consideramos que nuestra propuesta hace una contribución significativa hacia el desarrollo de la futura generación de aplicaciones orientadas a servicios.Postprint (published version

Data Movement Challenges and Solutions with Software Defined Networking

With the recent rise in cloud computing, applications are routinely accessing and interacting with data on remote resources. Interaction with such remote resources for the operation of media-rich applications in mobile environments is also on the rise. As a result, the performance of the underlying network infrastructure can have a significant impact on the quality of service experienced by the user. Despite receiving significant attention from both academia and industry, computer networks still face a number of challenges. Users oftentimes report and complain about poor experiences with their devices and applications, which can oftentimes be attributed to network performance when downloading or uploading application data. This dissertation investigates problems that arise with data movement across computer networks and proposes novel solutions to address these issues through software defined networking (SDN). SDN is lauded to be the paradigm of choice for next generation networks. While academia explores use cases in various contexts, industry has focused on data center and wide area networks. There is a significant range of complex and application-specific network services that can potentially benefit from SDN, but introduction and adoption of such solutions remains slow in production networks. One impeding factor is the lack of a simple yet expressive enough framework applicable to all SDN services across production network domains. Without a uniform framework, SDN developers create disjoint solutions, resulting in untenable management and maintenance overhead. The SDN-based solutions developed in this dissertation make use of a common agent-based approach. The architecture facilitates application-oriented SDN design with an abstraction composed of software agents on top of the underlying network. There are three key components modern and future networks require to deliver exceptional data transfer performance to the end user: (1) user and application mobility, (2) high throughput data transfer, and (3) efficient and scalable content distribution. Meeting these key components will not only ensure the network can provide robust and reliable end-to-end connectivity, but also that network resources will be used efficiently. First, mobility support is critical for user applications to maintain connectivity to remote, cloud-based resources. Today\u27s network users are frequently accessing such resources while on the go, transitioning from network to network with the expectation that their applications will continue to operate seamlessly. As users perform handovers between heterogeneous networks or between networks across administrative domains, the application becomes responsible for maintaining or establishing new connections to remote resources. Although application developers often account for such handovers, the result is oftentimes visible to the user through diminished quality of service (e.g. rebuffering in video streaming applications). Many intra-domain handover solutions exist for handovers in WiFi and cellular networks, such as mobile IP, but they are architecturally complex and have not been integrated to form a scalable, inter-domain solution. A scalable framework is proposed that leverages SDN features to implement both horizontal and vertical handovers for heterogeneous wireless networks within and across administrative domains. User devices can select an appropriate network using an on-board virtual SDN implementation that manages available network interfaces. An SDN-based counterpart operates in the network core and edge to handle user migrations as they transition from one edge attachment point to another. The framework was developed and deployed as an extension to the Global Environment for Network Innovations (GENI) testbed; however, the framework can be deployed on any OpenFlow enabled network. Evaluation revealed users can maintain existing application connections without breaking the sockets and requiring the application to recover. Second, high throughput data transfer is essential for user applications to acquire large remote data sets. As data sizes become increasingly large, often combined with their locations being far from the applications, the well known impact of lower Transmission Control Protocol (TCP) throughput over large delay-bandwidth product paths becomes more significant to these applications. While myriads of solutions exist to alleviate the problem, they require specialized software and/or network stacks at both the application host and the remote data server, making it hard to scale up to a large range of applications and execution environments. This results in high throughput data transfer that is available to only a select subset of network users who have access to such specialized software. An SDN based solution called Steroid OpenFlow Service (SOS) has been proposed as a network service that transparently increases the throughput of TCP-based data transfers across large networks. SOS shifts the complexity of high performance data transfer from the end user to the network; users do not need to configure anything on the client and server machines participating in the data transfer. The SOS architecture supports seamless high performance data transfer at scale for multiple users and for high bandwidth connections. Emphasis is placed on the use of SOS as a part of a larger, richer data transfer ecosystem, complementing and compounding the efforts of existing data transfer solutions. Non-TCP-based solutions, such as Aspera, can operate seamlessly alongside an SOS deployment, while those based on TCP, such as wget, curl, and GridFTP, can leverage SOS for throughput improvement beyond what a single TCP connection can provide. Through extensive evaluation in real-world environments, the SOS architecture is proven to be flexibly deployable on a variety of network architectures, from cloud-based, to production networks, to scaled up, high performance data center environments. Evaluation showed that the SOS architecture scales linearly through the addition of SOS “agents†to the SOS deployment, providing data transfer performance improvement to multiple users simultaneously. An individual data transfer enhanced by SOS was shown to have increased throughput nearly forty times the same data transfer without SOS assistance. Third, efficient and scalable video content distribution is imperative as the demand for multimedia content over the Internet increases. Current state of the art solutions consist of vast content distribution networks (CDNs) where content is oftentimes hosted in duplicate at various geographically distributed locations. Although CDNs are useful for the dissemination of static content, they do not provide a clear and scalable model for the on demand production and distribution of live, streaming content. IP multicast is a popular solution to scalable video content distribution; however, it is seldom used due to deployment and operational complexity. Inspired from the distributed design of todays CDNs and the distribution trees used by IP multicast, a SDN based framework called GENI Cinema (GC) is proposed to allow for the distribution of live video content at scale. GC allows for the efficient management and distribution of live video content at scale without the added architectural complexity and inefficiencies inherent to contemporary solutions such as IP multicast. GC has been deployed as an experimental, nation-wide live video distribution service using the GENI network, broadcasting live and prerecorded video streams from conferences for remote attendees, from the classroom for distance education, and for live sporting events. GC clients can easily and efficiently switch back and forth between video streams with improved switching latency latency over cable, satellite, and other live video providers. The real world dep loyments and evaluation of the proposed solutions show how SDN can be used as a novel way to solve current data transfer problems across computer networks. In addition, this dissertation is expected to provide guidance for designing, deploying, and debugging SDN-based applications across a variety of network topologies

Latency-driven replication for globally distributed systems

Steen, M.R. van [Promotor]Pierre, G.E.O. [Copromotor

Content Aware Request Distribution for High Performance Web Service: A Performance Study

The World Wide Web is becoming a basic infrastructure for a variety of services, and the increases in audience size and client network bandwidth create service demands that are outpacing server capacity. Web clusters are one solution to this need for high performance, highly available web server systems. We are interested in load distribution techniques, specifically Layer-7 algorithms that are content-aware. Layer-7 algorithms allow distribution control based on the specific content requested, which is advantageous for a system that offers highly heterogenous services. We examine the performance of the Client Aware Policy (CAP) on a Linux/Apache web cluster consisting of a single web switch that directs requests to a pool of dual-processor SMP nodes. We show that the performance advantage of CAP over simple algorithms such as random and round-robin is as high as 29% on our testbed consisting of a mixture of static and dynamic content. Under heavily loaded conditions however, the performance decreases to the level of random distribution. In studying SMP vs. uniprocessor performance using the same number of processors with CAP distribution, we find that SMP dual-processor nodes under moderate workload levels provide equivalent throughput as the same number of CPU’s in a uniprocessor cluster. As workload increases to a heavily loaded state however, the SMP cluster shows reduced throughput compared to a cluster using uniprocessor nodes. We show that the web cluster’s maximum throughput increases linearly with the addition of more nodes to the server pool. We conclude that CAP is advantageous over random or round-robin distribution under certain conditions for highly dynamic workloads, and suggest some future enhancements that may improve its performance

Revenue maximization problems in commercial data centers

As IT systems are becoming more important everyday, one of the main concerns is that users may face major problems and eventually incur major costs if computing systems do not meet the expected performance requirements: customers expect reliability and performance guarantees, while underperforming systems loose revenues. Even with the adoption of data centers as the hub of IT organizations and provider of business efficiencies the problems are not over because it is extremely difficult for service providers to meet the promised performance guarantees in the face of unpredictable demand. One possible approach is the adoption of Service Level Agreements (SLAs), contracts that specify a level of performance that must be met and compensations in case of failure. In this thesis I will address some of the performance problems arising when IT companies sell the service of running ‘jobs’ subject to Quality of Service (QoS) constraints. In particular, the aim is to improve the efficiency of service provisioning systems by allowing them to adapt to changing demand conditions. First, I will define the problem in terms of an utility function to maximize. Two different models are analyzed, one for single jobs and the other useful to deal with session-based traffic. Then, I will introduce an autonomic model for service provision. The architecture consists of a set of hosted applications that share a certain number of servers. The system collects demand and performance statistics and estimates traffic parameters. These estimates are used by management policies which implement dynamic resource allocation and admission algorithms. Results from a number of experiments show that the performance of these heuristics is close to optimal.EThOS - Electronic Theses Online ServiceQoSP (Quality of Service Provisioning) : British TelecomGBUnited Kingdo