Examining Trust and Reliance in Collaborations between Humans and Automated Agents

Human trust and reliance in artificial agents is critical to effective collaboration in mixed human computer teams. Understanding the conditions under which humans trust and rely upon automated agent recommendations is important as trust is one of the mechanisms that allow people to interact effectively with a variety of teammates. We conducted exploratory research to investigate how personality characteristics and uncertainty conditions affect human-machine interactions. Participants were asked to determine if two images depicted the same or different people, while simultaneously considering the recommendation of an automated agent. Results of this effort demonstrated a correlation between judgements of agent expertise and user trust. In addition, we found that in conditions of high and low uncertainty, the decision outcomes of participants moved significantly in the direction of the agent’s recommendation. Differences in reported trust in the agent were observed in individuals with low and high levels of extraversion

The role of social networks in students’ learning experiences

The aim of this research is to investigate the role of social networks in computer science education. The Internet shows great potential for enhancing collaboration between people and the role of social software has become increasingly relevant in recent years. This research focuses on analyzing the role that social networks play in students’ learning experiences. The construction of students’ social networks, the evolution of these networks, and their effects on the students’ learning experience in a university environment are examined

Designing Adaptive Instruction for Teams: a Meta-Analysis

The goal of this research was the development of a practical architecture for the computer-based tutoring of teams. This article examines the relationship of team behaviors as antecedents to successful team performance and learning during adaptive instruction guided by Intelligent Tutoring Systems (ITSs). Adaptive instruction is a training or educational experience tailored by artificially-intelligent, computer-based tutors with the goal of optimizing learner outcomes (e.g., knowledge and skill acquisition, performance, enhanced retention, accelerated learning, or transfer of skills from instructional environments to work environments). The core contribution of this research was the identification of behavioral markers associated with the antecedents of team performance and learning thus enabling the development and refinement of teamwork models in ITS architectures. Teamwork focuses on the coordination, cooperation, and communication among individuals to achieve a shared goal. For ITSs to optimally tailor team instruction, tutors must have key insights about both the team and the learners on that team. To aid the modeling of teams, we examined the literature to evaluate the relationship of teamwork behaviors (e.g., communication, cooperation, coordination, cognition, leadership/coaching, and conflict) with team outcomes (learning, performance, satisfaction, and viability) as part of a large-scale meta-analysis of the ITS, team training, and team performance literature. While ITSs have been used infrequently to instruct teams, the goal of this meta-analysis make team tutoring more ubiquitous by: identifying significant relationships between team behaviors and effective performance and learning outcomes; developing instructional guidelines for team tutoring based on these relationships; and applying these team tutoring guidelines to the Generalized Intelligent Framework for Tutoring (GIFT), an open source architecture for authoring, delivering, managing, and evaluating adaptive instructional tools and methods. In doing this, we have designed a domain-independent framework for the adaptive instruction of teams

IFIP TC 13 Seminar: trends in HCI proceedings, March 26, 2007, Salamanca (Spain)

Actas del 13o. Seminario de la International Federation for Information Processing (IFIP), celebrado en Salamanca el 26 de marzo de 2007, sobre las nuevas líneas de investigación en la interacción hombre-máquina, gestión del conocimiento y enseñanza por la Web

The evolution of research on collaborative learning

For many years, theories of collaborative learning tended to focus on how individuals function in a group. More recently, the focus has shifted so that the group itself has become the unit of analysis. In terms of empirical research, the initial goal was to establish whether and under what circumstances collaborative learning was more effective than learning alone. Researchers controlled several independent variables (size of the group, composition of the group, nature of the task, communication media, and so on). However, these variables interacted with one another in a way that made it almost impossible to establish causal links between the conditions and the effects of collaboration. Hence, empirical studies have more recently started to focus less on establishing parameters for effective collaboration and more on trying to understand the role which such variables play in mediating interaction. In this chapter, we argue that this shift to a more process-oriented account requires new tools for analysing and modelling interactions

Engineering Self-Adaptive Collective Processes for Cyber-Physical Ecosystems

The pervasiveness of computing and networking is creating significant opportunities for building valuable socio-technical systems. However, the scale, density, heterogeneity, interdependence, and QoS constraints of many target systems pose severe operational and engineering challenges. Beyond individual smart devices, cyber-physical collectives can provide services or solve complex problems by leveraging a “system effect” while coordinating and adapting to context or environment change. Understanding and building systems exhibiting collective intelligence and autonomic capabilities represent a prominent research goal, partly covered, e.g., by the field of collective adaptive systems. Therefore, drawing inspiration from and building on the long-time research activity on coordination, multi-agent systems, autonomic/self-* systems, spatial computing, and especially on the recent aggregate computing paradigm, this thesis investigates concepts, methods, and tools for the engineering of possibly large-scale, heterogeneous ensembles of situated components that should be able to operate, adapt and self-organise in a decentralised fashion. The primary contribution of this thesis consists of four main parts. First, we define and implement an aggregate programming language (ScaFi), internal to the mainstream Scala programming language, for describing collective adaptive behaviour, based on field calculi. Second, we conceive of a “dynamic collective computation” abstraction, also called aggregate process, formalised by an extension to the field calculus, and implemented in ScaFi. Third, we characterise and provide a proof-of-concept implementation of a middleware for aggregate computing that enables the development of aggregate systems according to multiple architectural styles. Fourth, we apply and evaluate aggregate computing techniques to edge computing scenarios, and characterise a design pattern, called Self-organising Coordination Regions (SCR), that supports adjustable, decentralised decision-making and activity in dynamic environments.Con lo sviluppo di informatica e intelligenza artificiale, la diffusione pervasiva di device computazionali e la crescente interconnessione tra elementi fisici e digitali, emergono innumerevoli opportunità per la costruzione di sistemi socio-tecnici di nuova generazione. Tuttavia, l'ingegneria di tali sistemi presenta notevoli sfide, data la loro complessità—si pensi ai livelli, scale, eterogeneità, e interdipendenze coinvolti. Oltre a dispositivi smart individuali, collettivi cyber-fisici possono fornire servizi o risolvere problemi complessi con un “effetto sistema” che emerge dalla coordinazione e l'adattamento di componenti fra loro, l'ambiente e il contesto. Comprendere e costruire sistemi in grado di esibire intelligenza collettiva e capacità autonomiche è un importante problema di ricerca studiato, ad esempio, nel campo dei sistemi collettivi adattativi. Perciò, traendo ispirazione e partendo dall'attività di ricerca su coordinazione, sistemi multiagente e self-*, modelli di computazione spazio-temporali e, specialmente, sul recente paradigma di programmazione aggregata, questa tesi tratta concetti, metodi, e strumenti per l'ingegneria di ensemble di elementi situati eterogenei che devono essere in grado di lavorare, adattarsi, e auto-organizzarsi in modo decentralizzato. Il contributo di questa tesi consiste in quattro parti principali. In primo luogo, viene definito e implementato un linguaggio di programmazione aggregata (ScaFi), interno al linguaggio Scala, per descrivere comportamenti collettivi e adattativi secondo l'approccio dei campi computazionali. In secondo luogo, si propone e caratterizza l'astrazione di processo aggregato per rappresentare computazioni collettive dinamiche concorrenti, formalizzata come estensione al field calculus e implementata in ScaFi. Inoltre, si analizza e implementa un prototipo di middleware per sistemi aggregati, in grado di supportare più stili architetturali. Infine, si applicano e valutano tecniche di programmazione aggregata in scenari di edge computing, e si propone un pattern, Self-Organising Coordination Regions, per supportare, in modo decentralizzato, attività decisionali e di regolazione in ambienti dinamici

Programação em duplas: estado da arte

Resumo: Programação em Duplas (Pair Programming – PP) é uma prática colaborativa de desenvolvimento de software em que dois programadores trabalham ao mesmo tempo em um único computador e na mesma tarefa de programação. Foi relatado na literatura que o conhecimento sobre PP encontra-se disperso e desorganizado. Com o intuito de colocar um pouco de ordem a esse caos, o presente estudo realizou uma busca exaustiva de trabalhos sobre PP em algumas das bibliotecas digitais mais importantes do mundo em Ciência da Computação (Sociedade Brasileira de Computação, ACM, IEEE Explore, Springer, CiteSeer e ScienceDirect, entre outras) e no Google/Scholar. A partir da completa leitura dos trabalhos encontrados, procurou-se definir temas chave dentro da área descrevendo todos os estudos que se relacionam com cada tema. Os achados são interessantes e extensos – eles podem ser encontrados durante toda a leitura do presente artigo

Dynamic learning of the environment for eco-citizen behavior

Le développement de villes intelligentes et durables nécessite le déploiement des technologies de l'information et de la communication (ITC) pour garantir de meilleurs services et informations disponibles à tout moment et partout. Comme les dispositifs IoT devenant plus puissants et moins coûteux, la mise en place d'un réseau de capteurs dans un contexte urbain peut être coûteuse. Cette thèse propose une technique pour estimer les informations environnementales manquantes dans des environnements à large échelle. Notre technique permet de fournir des informations alors que les dispositifs ne sont pas disponibles dans une zone de l'environnement non couverte par des capteurs. La contribution de notre proposition est résumée dans les points suivants : - limiter le nombre de dispositifs de détection à déployer dans un environnement urbain ; - l'exploitation de données hétérogènes acquises par des dispositifs intermittents ; - le traitement en temps réel des informations ; - l'auto-calibration du système. Notre proposition utilise l'approche AMAS (Adaptive Multi-Agent System) pour résoudre le problème de l'indisponibilité des informations. Dans cette approche, une exception est considérée comme une situation non coopérative (NCS) qui doit être résolue localement et de manière coopérative. HybridIoT exploite à la fois des informations homogènes (informations du même type) et hétérogènes (informations de différents types ou unités) acquises à partir d'un capteur disponible pour fournir des estimations précises au point de l'environnement où un capteur n'est pas disponible. La technique proposée permet d'estimer des informations environnementales précises dans des conditions de variabilité résultant du contexte d'application urbaine dans lequel le projet est situé, et qui n'ont pas été explorées par les solutions de l'état de l'art : - ouverture : les capteurs peuvent entrer ou sortir du système à tout moment sans qu'aucune configuration particulière soit nécessaire ; - large échelle : le système peut être déployé dans un contexte urbain à large échelle et assurer un fonctionnement correct avec un nombre significatif de dispositifs ; - hétérogénéité : le système traite différents types d'informations sans aucune configuration a priori. Notre proposition ne nécessite aucun paramètre d'entrée ni aucune reconfiguration. Le système peut fonctionner dans des environnements ouverts et dynamiques tels que les villes, où un grand nombre de capteurs peuvent apparaître ou disparaître à tout moment et sans aucun préavis. Nous avons fait différentes expérimentations pour comparer les résultats obtenus à plusieurs techniques standard afin d'évaluer la validité de notre proposition. Nous avons également développé un ensemble de techniques standard pour produire des résultats de base qui seront comparés à ceux obtenus par notre proposition multi-agents.The development of sustainable smart cities requires the deployment of Information and Communication Technology (ICT) to ensure better services and available information at any time and everywhere. As IoT devices become more powerful and low-cost, the implementation of an extensive sensor network for an urban context can be expensive. This thesis proposes a technique for estimating missing environmental information in large scale environments. Our technique enables providing information whereas devices are not available for an area of the environment not covered by sensing devices. The contribution of our proposal is summarized in the following points: * limiting the number of sensing devices to be deployed in an urban environment; * the exploitation of heterogeneous data acquired from intermittent devices; * real-time processing of information; * self-calibration of the system. Our proposal uses the Adaptive Multi-Agent System (AMAS) approach to solve the problem of information unavailability. In this approach, an exception is considered as a Non-Cooperative Situation (NCS) that has to be solved locally and cooperatively. HybridIoT exploits both homogeneous (information of the same type) and heterogeneous information (information of different types or units) acquired from some available sensing device to provide accurate estimates in the point of the environment where a sensing device is not available. The proposed technique enables estimating accurate environmental information under conditions of uncertainty arising from the urban application context in which the project is situated, and which have not been explored by the state-of-the-art solutions: * openness: sensors can enter or leave the system at any time without the need for any reconfiguration; * large scale: the system can be deployed in a large, urban context and ensure correct operation with a significative number of devices; * heterogeneity: the system handles different types of information without any a priori configuration. Our proposal does not require any input parameters or reconfiguration. The system can operate in open, dynamic environments such as cities, where a large number of sensing devices can appear or disappear at any time and without any prior notification. We carried out different experiments to compare the obtained results to various standard techniques to assess the validity of our proposal. We also developed a pipeline of standard techniques to produce baseline results that will be compared to those obtained by our multi-agent proposal