Innovation in the Era of IoT and Industry 5.0: Absolute Innovation Management (AIM) Framework

In the modern business environment, characterized by rapid technological advancements and globalization, abetted by IoT and Industry 5.0 phenomenon, innovation is indispensable for competitive advantage and economic growth. However, many organizations are facing problems in its true implementation due to the absence of a practical innovation management framework, which has made the implementation of the concept elusive instead of persuasive. The present study has proposed a new innovation management framework labeled as “Absolute Innovation Management (AIM)” to make innovation more understandable, implementable, and part of the organization’s everyday routine by synergizing the innovation ecosystem, design thinking, and corporate strategy to achieve competitive advantage and economic growth. The current study used an integrative literature review methodology to develop the “Absolute Innovation Management” framework. The absolute innovation management framework links the innovation ecosystem with the corporate strategy of the firm by adopting innovation management as a strategy through design thinking. Thus, making innovation more user/human-centered that is desirable by the customer, viable for business and technically feasible, creating both entrepreneurial and customer value, and boosting corporate venturing and corporate entrepreneurship to achieve competitive advantage and economic growth while addressing the needs of IoT and Industry 5.0 era. In sum, it synergizes innovation, design thinking, and strategy to make businesses future-ready for IoT and the industry 5.0 revolution. The present study is significant, as it not only make considerable contributions to the existing literature on innovation management by developing a new framework but also makes the concept more practical, implementable and part of an organization’s everyday routin

Furthering Service 4.0: Harnessing Intelligent Immersive Environments and Systems

With the increasing complexity of service operations in different industries and more advanced uses of specialized equipment and procedures, the great current challenge for companies is to increase employees' expertise and their ability to maintain and improve service quality. In this regard, Service 4.0 aims to support and promote innovation in service operations using emergent technology. Current technological innovations present a significant opportunity to provide on-site, real-time support for field service professionals in many areas

Dashboard settings design in SVARA using user-centred design method

SVARA is the first Social Media audio application in Indonesia developed by PT. Zamrud Teknologi Khatulistiwa. At present, this application does not have feature settings to display content and other basic settings on the user's side. This situation results in users not having the role to manage the appearance of the dashboard according to their preferences. Settings are done entirely by administrators using scripts and must take APIs with regular PHP scripts. And this is very troublesome. So to give a role to the view of user management, the application needs to be made a dashboard setting feature as a follow-up. Through this paper, the researchers propose designing this dashboard feature using the User-Centered Design (UCD) method. The design results show that this method has a positive correlation with user involvement support in the application development process

Setting the relationship between human-centered approaches and users? Digital well-being: A review

With the advancement of technology and advent of the new digital era, the society is getting increasingly exposed to novel technologies, digital platforms, or smart devices. This reality opens a wide range of questions about the benefits and challenges of technology and its impact on humans. In this context, the present study investigates the relationship between human-centered approaches and their application to achieve users' digital well-being, as well as explores whether marketing and business industry are sufficiently considering human-centered approaches in their implementation of practices that care for users' digital wellbeing. To this end, we conduct a systematic literature review. The exploratory results confirm that the implementation of human-centered approaches makes it possible to achieve a greater user well-being in the marketing and management sector. Additionally, we also identify and dis-cuss seven more relevant areas. Our review concludes with a discussion of the theoretical and practical implications of our findings for further research on the use of human-centric and digital well-being concepts.info:eu-repo/semantics/publishedVersio

Seven HCI Grand Challenges

This article aims to investigate the Grand Challenges which arise in the current and emerging landscape of rapid technological evolution towards more intelligent interactive technologies, coupled with increased and widened societal needs, as well as individual and collective expectations that HCI, as a discipline, is called upon to address. A perspective oriented to humane and social values is adopted, formulating the challenges in terms of the impact of emerging intelligent interactive technologies on human life both at the individual and societal levels. Seven Grand Challenges are identified and presented in this article: Human-Technology Symbiosis; Human-Environment Interactions; Ethics, Privacy and Security; Well-being, Health and Eudaimonia; Accessibility and Universal Access; Learning and Creativity; and Social Organization and Democracy. Although not exhaustive, they summarize the views and research priorities of an international interdisciplinary group of experts, reflecting different scientific perspectives, methodological approaches and application domains. Each identified Grand Challenge is analyzed in terms of: concept and problem definition; main research issues involved and state of the art; and associated emerging requirements

Handbook of Research on Implementing Digital Reality and Interactive Technologies to Achieve Society 5.0

Research on digital reality has been extensive in recent years, covering a wide range of topics and leading to new ways to approach and deal with complex situations. Within the Society 5.0 paradigm, people and machines establish a positive relationship to find solutions for social aspects and problems. This perspective establishes a strong interconnection between physical and virtual space, making the user an active player for better life and society. In these terms, digital systems and virtual and augmented reality technologies enable multi-dimensional scenarios and additional levels of interdisciplinary collaboration to create a highly inclusive communication network and social framework. The Handbook of Research on Implementing Digital Reality and Interactive Technologies to Achieve Society 5.0 provides an overview of methods, processes, and tools adopted to achieve super-smart society needs by exploiting digital reality and interactive technologies. It includes case studies that illustrate applications that place people’s quality of life at the center of the digitalization process, accessing and managing different information and data domains. Covering topics such as cultural heritage, interactive learning, and virtual participation, this major reference work is a comprehensive resource for business executives and managers, IT managers, government officials, community leaders, arts and performance organizers, healthcare administrators and professionals, faculty and administrators of both K-12 and higher education, students of higher education, researchers, and academicians

The User, The Space and Everything Else in Between: Designing Context-Driven Interactive Spaces through Direct-User Inputs

In this thesis, I present my research project Air + Water. Air + Water is an interactive installation system that detects breath pressure and changes its visualization by detecting the number of users in its space. This project was developed within an exploratory-research design process. It aimed to establish clearer understanding of the user’s input within an interactive installation system through its overall design and visual feedback. The design process used a mixed-method approach, leveraging research through design and user-centered design methodologies along with interaction design methods presented in literature. Building upon related works and existing design frameworks, the idea of a contextualized interactive system came into formation. Through a usability study, Air + Water was evaluated, with and without its context-aware features. This was to see if it was capable of bridging its context-driven design choices to the user’s understanding of the system. The contributions from this research could provide designers in related HCI and interaction design fields to consider these types of design choices when working with direct-user inputs

Value creation and capture in business ecosystems from the business model’s perspective

Abstract. This thesis explores the concepts of business model, value creation and capture, business ecosystems and their relations to each other. While as the value network consists of linear relationships between actors, business ecosystems encompass relationships that are more diverse and tend to be more value capture-oriented. Business models are competing and collaborating simultaneously in ecosystems, this encourages value co-creation and co-capture. This co-evolution of business models enables and fosters ecosystem ecology. There are numerous actors interacting across the IoT ecosystem forming the complex interdependence and interconnection between and among different stakeholders, hence IoT is chosen as a context to study how ecosystem shapes value creation and value capture from the business model’s perspective. Four propositions are made based on the theoretical review and empirical evidence. 1) In comparison with the traditional value chain, value co-creation and co-capture are more dynamic in ecosystems. 2) In comparison with the traditional value chain, the value can be co-created and co-captured through platform business model in ecosystems. 3) In comparison with the traditional value chain, the value is co-created and co-captured through open innovation in ecosystems. 4) Value creation and capture can be maximized by creating own business ecosystem, yet it requires more resources and therefore lead to higher risks. The research methodology chosen for this thesis is a qualitative approach. Both the tradition of exploratory expert interviews focusing on exploring certain central dimensions and highlighting the expert status of the interviewee, and thematic interviews steered to stress on the flexible structure and open discussion is utilized. New themes are formed after transparent data analysis and reflecting on the theoretical and empirical findings. 1) Combining TVC and ecosystem value chain instead of choosing either or. 2) Platforms allow value co-creation and co-capture, yet a lack of track record of performance indicate higher risks for new platform business. 3) It is critical to managing the degree of openness in the open source business model but it is possible to face the challenge with some tools. 4) Creating one’s own ecosystem does not necessarily lead to maximum value creation or capture, but it certainly involves high risks and requires heavy investments. To answer the research question in short: value capture and value creation are more dynamic in ecosystems. It is not applicable for firms to maximize the creation and capture of value because increased value creation generally goes hand in hand with lower value capture. Value creation and capture are not monotone transformations of one another. Ecosystemic business models such as platform businesses and open innovation businesses enable value co-creation and co-capture. Among others, it is better for startups to find relevant ecosystems and become key players in them for optimizing value creation and capture. As business models other industry players are using affect value creation and capture, one needs to foresee the reaction of other firms when choosing, innovating, or reforming a business model