The voting model for people search

The thesis investigates how persons in an enterprise organisation can be ranked in response to a query, so that those persons with relevant expertise to the query topic are ranked first. The expertise areas of the persons are represented by documentary evidence of expertise, known as candidate profiles. The statement of this research work is that the expert search task in an enterprise setting can be successfully and effectively modelled using a voting paradigm. In the so-called Voting Model, when a document is retrieved for a query, this document represents a vote for every expert associated with the document to have relevant expertise to the query topic. This voting paradigm is manifested by the proposition of various voting techniques that aggregate the votes from documents to candidate experts. Moreover, the research work demonstrates that these voting techniques can be modelled in terms of a Bayesian belief network, providing probabilistic semantics for the proposed voting paradigm. The proposed voting techniques are thoroughly evaluated on three standard expert search test collections, deriving conclusions concerning each component of the Voting Model, namely the method used to identify the documents that represent each candidate's expertise areas, the weighting models that are used to rank the documents, and the voting techniques which are used to convert the ranking of documents into the ranking of experts. Effective settings are identified and insights about the behaviour of each voting technique are derived. Moreover, the practical aspects of deploying an expert search engine such as its efficiency and how it should be trained are also discussed. This thesis includes an investigation of the relationship between the quality of the underlying ranking of documents and the resulting effectiveness of the voting techniques. The thesis shows that various effective document retrieval approaches have a positive impact on the performance of the voting techniques. Interestingly, it also shows that a `perfect' ranking of documents does not necessarily translate into an equally perfect ranking of candidates. Insights are provided into the reasons for this, which relate to the complexity of evaluating tasks based on ranking aggregates of documents. Furthermore, it is shown how query expansion can be adapted and integrated into the expert search process, such that the query expansion successfully acts on a pseudo-relevant set containing only a list of names of persons. Five ways of performing query expansion in the expert search task are proposed, which vary in the extent to which they tackle expert search-specific problems, in particular, the occurrence of topic drift within the expertise evidence for each candidate. Not all documentary evidence of expertise for a given person are equally useful, nor may there be sufficient expertise evidence for a relevant person within an enterprise. This thesis investigates various approaches to identify the high quality evidence for each person, and shows how the World Wide Web can be mined as a resource to find additional expertise evidence. This thesis also demonstrates how the proposed model can be applied to other people search tasks such as ranking blog(ger)s in the blogosphere setting, and suggesting reviewers for the submitted papers to an academic conference. The central contributions of this thesis are the introduction of the Voting Model, and the definition of a number of voting techniques within the model. The thesis draws insights from an extremely large and exhaustive set of experiments, involving many experimental parameters, and using different test collections for several people search tasks. This illustrates the effectiveness and the generality of the Voting Model at tackling various people search tasks and, indeed, the retrieval of aggregates of documents in general

Modèles de langues pour la détection d'opinions dans les blogs

Cet article décrit une approche de recherche de documents pertinents vis-à-vis d’une requête et exprimant une opinion. Afin de détecter si un document est porteur d’opinion (i.e. comporte de l’information subjective), nous proposons de le comparer à des sources d’information qui comportent du contenu de type opinion. L’intuition derrière cela est la suivante : un document ayant une similarité forte avec des sources d’opinions, est vraisemblablement porteur d’opinion. Pour mesurer cette similarité, nous exploitons des modèles de langue. Nous modélisons le document et la source (référence) porteuse d’opinions par des modèles de langue, nous évaluons ensuite la similarité de ces modèles. Plusieurs expérimentations ont été réalisées sur des collections issues de TREC. Les résultats obtenus valident notre intuition

Modèle de langue pour la détection d'opinion dans les blogs

Cet article décrit une approche de recherche de documents pertinents vis-à-vis d’une requête et exprimant une opinion. Afin de détecter si un document est porteur d’opinions (i.e; comporte de l’information subjective), nous proposons de le comparer à des sources d’information dont on est sûr qu’elles comportent du contenu de type opinions. L’intuition derrière cela est la suivante, un document ayant une similarité forte avec des sources d’opinions est lui aussi vraisemblablement porteur d’une opinion. Pour mesurer cette similarité nous exploitons des modèles de langues. Nous modélisons le document et la référence porteuse d’opinions par des modèles de langues, nous évaluons ensuite la proximité de ces modèles. Plusieurs expérimentations ont été réalisées sur des collections issues de TREC. Nous proposons de prendre la collection de TREC blog06 comme collection d’analyse et la collection IMDB comme étant la collection de référence

Improving single document summarization in a multi-document environment

Most automatic document summarization tools produce summaries from single or multiple document environments. Recent works have shown that there are possibilities to combine both systems: when summarising a single document, its related documents can be found. These documents might have similar knowledge and contain beneficial information in regard to the topic of the single document. Therefore, the summary produced will have sentences extracted from the local (single) document and make use of the additional knowledge from its surrounding (multi-) documents. This thesis will discuss the methodology and experiments to build a generic and extractive summary for a single document that includes information from its neighbourhood documents. We also examine the evaluation and configuration of such systems. There are three contributions of our work. First, we explore the robustness of the Affinity Graph algorithm to generate a summary for a local document. This experiment focused on two main tasks: using different means to identify the related documents, and to summarize the local document by including the information from the related documents. We showed that our findings supported the previous work on document summarization using the Affinity Graph. However, contrary to past suggestions that one configuration of settings was best, we found no particular settings gave better improvements over another. Second, we applied the Affinity Graph algorithm in a social media environment. Recent work in social media suggests that information from blogs and tweets contain parts of the web document that are considered interesting to the user. We assumed that this information could be used to select important sentences from the web document, and hypothesized that the information would improve the summary of a single document. Third, we compare the summaries generated using the Affinity Graph algorithm in two types of evaluation. The first evaluation is by using ROUGE, a commonly used evaluation tools that measure the number of overlapping words between automated summaries and human-generated summaries. In the second evaluation, we studied the judgement of human users using a crowdsourcing platform. Here, we asked people to choose their judgement and explained their reasons to prefer one summary to another. The results from the ROUGE evaluation did not give significant results due to the small tweet-document dataset used in our experiments. However, our findings on the human judgement evaluation showed that the users are more likely to choose the summaries generated using the expanded tweets compared to summaries generated from the local documents only. We conclude the thesis with a study of the user comments, and discussion on the use of Affinity Graph to improve single document summarization. We also include the discussion of the lessons learnt from the user preference evaluation using crowdsourcing platform

Approaches to implement and evaluate aggregated search

La recherche d'information agrégée peut être vue comme un troisième paradigme de recherche d'information après la recherche d'information ordonnée (ranked retrieval) et la recherche d'information booléenne (boolean retrieval). Les deux paradigmes les plus explorés jusqu'à aujourd'hui retournent un ensemble ou une liste ordonnée de résultats. C'est à l'usager de parcourir ces ensembles/listes et d'en extraire l'information nécessaire qui peut se retrouver dans plusieurs documents. De manière alternative, la recherche d'information agrégée ne s'intéresse pas seulement à l'identification des granules (nuggets) d'information pertinents, mais aussi à l'assemblage d'une réponse agrégée contenant plusieurs éléments. Dans nos travaux, nous analysons les travaux liés à la recherche d'information agrégée selon un schéma général qui comprend 3 parties: dispatching de la requête, recherche de granules d'information et agrégation du résultat. Les approches existantes sont groupées autours de plusieurs perspectives générales telle que la recherche relationnelle, la recherche fédérée, la génération automatique de texte, etc. Ensuite, nous nous sommes focalisés sur deux pistes de recherche selon nous les plus prometteuses: (i) la recherche agrégée relationnelle et (ii) la recherche agrégée inter-verticale. * La recherche agrégée relationnelle s'intéresse aux relations entre les granules d'information pertinents qui servent à assembler la réponse agrégée. En particulier, nous nous sommes intéressés à trois types de requêtes notamment: requête attribut (ex. président de la France, PIB de l'Italie, maire de Glasgow, ...), requête instance (ex. France, Italie, Glasgow, Nokia e72, ...) et requête classe (pays, ville française, portable Nokia, ...). Pour ces requêtes qu'on appelle requêtes relationnelles nous avons proposés trois approches pour permettre la recherche de relations et l'assemblage des résultats. Nous avons d'abord mis l'accent sur la recherche d'attributs qui peut aider à répondre aux trois types de requêtes. Nous proposons une approche à large échelle capable de répondre à des nombreuses requêtes indépendamment de la classe d'appartenance. Cette approche permet l'extraction des attributs à partir des tables HTML en tenant compte de la qualité des tables et de la pertinence des attributs. Les différentes évaluations de performances effectuées prouvent son efficacité qui dépasse les méthodes de l'état de l'art. Deuxièmement, nous avons traité l'agrégation des résultats composés d'instances et d'attributs. Ce problème est intéressant pour répondre à des requêtes de type classe avec une table contenant des instances (lignes) et des attributs (colonnes). Pour garantir la qualité du résultat, nous proposons des pondérations sur les instances et les attributs promouvant ainsi les plus représentatifs. Le troisième problème traité concerne les instances de la même classe (ex. France, Italie, Allemagne, ...). Nous proposons une approche capable d'identifier massivement ces instances en exploitant les listes HTML. Toutes les approches proposées fonctionnent à l'échelle Web et sont importantes et complémentaires pour la recherche agrégée relationnelle. Enfin, nous proposons 4 prototypes d'application de recherche agrégée relationnelle. Ces derniers peuvent répondre des types de requêtes différents avec des résultats relationnels. Plus précisément, ils recherchent et assemblent des attributs, des instances, mais aussi des passages et des images dans des résultats agrégés. Un exemple est la requête ``Nokia e72" dont la réponse sera composée d'attributs (ex. prix, poids, autonomie batterie, ...), de passages (ex. description, reviews, ...) et d'images. Les résultats sont encourageants et illustrent l'utilité de la recherche agrégée relationnelle. * La recherche agrégée inter-verticale s'appuie sur plusieurs moteurs de recherche dits verticaux tel que la recherche d'image, recherche vidéo, recherche Web traditionnelle, etc. Son but principal est d'assembler des résultats provenant de toutes ces sources dans une même interface pour répondre aux besoins des utilisateurs. Les moteurs de recherche majeurs et la communauté scientifique nous offrent déjà une série d'approches. Notre contribution consiste en une étude sur l'évaluation et les avantages de ce paradigme. Plus précisément, nous comparons 4 types d'études qui simulent des situations de recherche sur un total de 100 requêtes et 9 sources différentes. Avec cette étude, nous avons identifiés clairement des avantages de la recherche agrégée inter-verticale et nous avons pu déduire de nombreux enjeux sur son évaluation. En particulier, l'évaluation traditionnelle utilisée en RI, certes la moins rapide, reste la plus réaliste. Pour conclure, nous avons proposé des différents approches et études sur deux pistes prometteuses de recherche dans le cadre de la recherche d'information agrégée. D'une côté, nous avons traité trois problèmes importants de la recherche agrégée relationnelle qui ont porté à la construction de 4 prototypes d'application avec des résultats encourageants. De l'autre côté, nous avons mis en place 4 études sur l'intérêt et l'évaluation de la recherche agrégée inter-verticale qui ont permis d'identifier les enjeux d'évaluation et les avantages du paradigme. Comme suite à long terme de ce travail, nous pouvons envisager une recherche d'information qui intègre plus de granules relationnels et plus de multimédia.Aggregated search or aggregated retrieval can be seen as a third paradigm for information retrieval following the Boolean retrieval paradigm and the ranked retrieval paradigm. In the first two, we are returned respectively sets and ranked lists of search results. It is up to the time-poor user to scroll this set/list, scan within different documents and assemble his/her information need. Alternatively, aggregated search not only aims the identification of relevant information nuggets, but also the assembly of these nuggets into a coherent answer. In this work, we present at first an analysis of related work to aggregated search which is analyzed with a general framework composed of three steps: query dispatching, nugget retrieval and result aggregation. Existing work is listed aside different related domains such as relational search, federated search, question answering, natural language generation, etc. Within the possible research directions, we have then focused on two directions we believe promise the most namely: relational aggregated search and cross-vertical aggregated search. * Relational aggregated search targets relevant information, but also relations between relevant information nuggets which are to be used to assemble reasonably the final answer. In particular, there are three types of queries which would easily benefit from this paradigm: attribute queries (e.g. president of France, GDP of Italy, major of Glasgow, ...), instance queries (e.g. France, Italy, Glasgow, Nokia e72, ...) and class queries (countries, French cities, Nokia mobile phones, ...). We call these queries as relational queries and we tackle with three important problems concerning the information retrieval and aggregation for these types of queries. First, we propose an attribute retrieval approach after arguing that attribute retrieval is one of the crucial problems to be solved. Our approach relies on the HTML tables in the Web. It is capable to identify useful and relevant tables which are used to extract relevant attributes for whatever queries. The different experimental results show that our approach is effective, it can answer many queries with high coverage and it outperforms state of the art techniques. Second, we deal with result aggregation where we are given relevant instances and attributes for a given query. The problem is particularly interesting for class queries where the final answer will be a table with many instances and attributes. To guarantee the quality of the aggregated result, we propose the use of different weights on instances and attributes to promote the most representative and important ones. The third problem we deal with concerns instances of the same class (e.g. France, Germany, Italy ... are all instances of the same class). Here, we propose an approach that can massively extract instances of the same class from HTML lists in the Web. All proposed approaches are applicable at Web-scale and they can play an important role for relational aggregated search. Finally, we propose 4 different prototype applications for relational aggregated search. They can answer different types of queries with relevant and relational information. Precisely, we not only retrieve attributes and their values, but also passages and images which are assembled into a final focused answer. An example is the query ``Nokia e72" which will be answered with attributes (e.g. price, weight, battery life ...), passages (e.g. description, reviews ...) and images. Results are encouraging and they illustrate the utility of relational aggregated search. * The second research direction that we pursued concerns cross-vertical aggregated search, which consists of assembling results from different vertical search engines (e.g. image search, video search, traditional Web search, ...) into one single interface. Here, different approaches exist in both research and industry. Our contribution concerns mostly evaluation and the interest (advantages) of this paradigm. We propose 4 different studies which simulate different search situations. Each study is tested with 100 different queries and 9 vertical sources. Here, we could clearly identify new advantages of this paradigm and we could identify different issues with evaluation setups. In particular, we observe that traditional information retrieval evaluation is not the fastest but it remains the most realistic. To conclude, we propose different studies with respect to two promising research directions. On one hand, we deal with three important problems of relational aggregated search following with real prototype applications with encouraging results. On the other hand, we have investigated on the interest and evaluation of cross-vertical aggregated search. Here, we could clearly identify some of the advantages and evaluation issues. In a long term perspective, we foresee a possible combination of these two kinds of approaches to provide relational and cross-vertical information retrieval incorporating more focus, structure and multimedia in search results