Computer-supported cooperative work in design

Systems design is a complex activity requiring the cooperation of multi-disciplinary teams. Most of the time, these teams are located in different places and use different software applications for various purposes. Distribution and heterogeneity obstacles make the work of design teams challenging. This appeals for new approaches to support teams

Groupware Technology and Software Reuse

Computer-Supported Cooperative Work (CSCW) is a research field concerned with the design and implementation of systems to support cooperative work. Such systems are usually called Groupware. Although Software Reusability (SR) is not commonly mentioned as an issue in the CSCW community, there are some obvious overlaps in design issues and methodologies.\ud In this paper I will argue that reusability issues are of particular importance to groupware technology and relate our experiences in this matte

CSCWD technologies, applications and challenges [Editorial]

As CSCWD (Computer Supported Cooperative Work in Design) has involved the cooperation of multidisciplinary design teams, traditionally the communication among different design teams has been facilitated by the Intranet or Extranet, which makes the applications of CSCWD more expensive and hardly accessible to most organizations, especially small and medium enterprises. The Internet which can be accessed anywhere and at anytime has changed the whole world as well as CSCWD communities. The phenomenon of Internet has significantly reshaped the research of CSCWD. The universal and nearly free accessibility has made it much easier for people to coordinate and do collaborative design jobs without any physical location boundaries. The new technologies and applications from CSCWD have significantly contributed to the multidisciplinary design teams. Over the past thirteen years, CSCWD communities have been actively involved in the dynamic researches and practical developments from both academia and industry. In order to address the new challenges that CSCWD communities are facing, we carefully selected 15 manuscripts from 198 papers (from 360 original submissions) presented at the 12th International Conference on Computer Supported Cooperative Work in Design (CSCWD 2008), Xi�an, China on April 16-18, 2008, to forge this J.UCS special issue. It is intended for researchers and practitioners interested in CSCWD Technologies, Applications and Challenges. All selected papers have been revised and extended into current versions by three rigorous review rounds

Teamwork Evaluation with a Microworld Platform

Trabalho apresentado em IEEE 20th International Conference on Computer Supported Cooperative Work in Design,4-6 maio 2016, Nanchang, ChinaN/

GTA: Groupware task analysis Modeling complexity

The task analysis methods discussed in this presentation stem from Human-Computer Interaction (HCI) and Ethnography (as applied for the design of Computer Supported Cooperative Work CSCW), different disciplines that often are considered conflicting approaches when applied to the same design problems. Both approaches have their strength and weakness, and an integration of them does add value to the early stages of design of cooperation technology. In order to develop an integrated method for groupware task analysis (GTA) a conceptual framework is presented that allows a systematic perspective on complex work phenomena. The framework features a triple focus, considering (a) people, (b) work, and (c) the situation. Integrating various task-modeling approaches requires vehicles for making design information explicit, for which an object oriented formalism will be suggested. GTA consists of a method and framework that have been developed during practical design exercises. Examples from some of these cases will illustrate our approach

A telemedicine distributed system for cooperative medical diagnosis

Procceedings of: Eighteenth Annual Symposium on Computer Aplications in Medical Care, november 5-9, 1994, Washington, USA. Edited by Judy G. OzboltTelemedicine is changing the classicalform of health care delivery, dramatically increasing the number of new applications in which some type of distributed synchronous cooperation between health care professionals is required. This paper presents the design and development ofa telemedicine distributed system for cooperative medical diagnosis based on two new approaches: 1) a distributed layered architecture specially designed to add synchronous computer supported cooperative workfeatures either to new or existing medical applications; 2) the definition of a methodological procedure to design graphical user interfaces for telemedicine cooperative working scenarios. The cooperative work is supported by a collaborative toolkit that provides telepointing, window sharing, coordination and synchronization. Finally, we have implemented and installed the telemedicine system in clinical practice between two hospitals, providing teleconferencing facilities for cooperative decision support in haemodynamics studies. This specific implementation and a preliminary evaluation were accomplished under the Research Project FEST "Framework for European Services in Telemedicine" funded by the EU AIM Programme.This work is supported in part by EU - AIM FEST project no. A-201 1, and by grants CICYT TEMA TIC 92-1288-PB and TELEMEDICINA TIC 93-1279-E.Publicad

Non-verbal aspects of collaboration in virtual worlds: a CSCW taxonomy-development proposal integrating the presence dimension

Virtual worlds, particularly those able to provide a three-dimensional physical space, have features that make them suitable to support collaborative activities. These features distinguish virtual worlds from other collaboration tools, but current taxonomies of the field of Computer-Supported Cooperative Work do not account for several distinctive features of virtual worlds, namely those related with non-verbal communication. We intended to find out how the use of an avatar, gestures, spatial sounds, etc., influence collaboration in order to be able to include non-verbal communication in taxonomies of the field Computer-Supported Cooperative Work. Several cases of collaboration in virtual worlds are analysed, to find the impact of these non-verbal characteristics of virtual worlds. We proposed adding the concept of Presence to taxonomies of Computer-Supported Cooperative Work and contribute with guidance for future taxonomy development that includes it as a new dimension. This new dimension of Presence is subdivided into "avatar" and "physical space" subdimensions. In turn, these are divided into "physical appearance", "gestures, sounds and animations" and "focus, nimbus and aura"; "environment" and "objects / artefacts". This new taxonomy-development proposal may contribute to inform better design of virtual worlds in support of cooperative work.info:eu-repo/semantics/publishedVersio

From Offshore Operation to Onshore Simulator: Using Visualized Ethnographic Outcomes to Work with Systems Developers

This paper focuses on the process of translating insights from a Computer Supported Cooperative Work (CSCW)-based study, conducted on a vessel at sea, into a model that can assist systems developers working with simulators, which are used by vessel operators for training purposes on land. That is, the empirical study at sea brought about rich insights into cooperation, which is important for systems developers to know about and consider in their designs. In the paper, we establish a model that primarily consists of a ‘computational artifact’. The model is designed to support researchers working with systems developers. Drawing on marine examples, we focus on the translation process and investigate how the model serves to visualize work activities; how it addresses relations between technical and computational artifacts, as well as between functions in technical systems and functionalities in cooperative systems. In turn, we link design back to fieldwork studies

Analyzing interactions in a healthcare network: first step for the design of a flexible information system

Healthcare network is an emergent organization mode which we were able to observe via RPM (“Réseau Pôle Mémoire” in French, which means memory pole network), dedicated to the medicopsycho- social coverage of people suffering from memory confusions. We define this collective as a community of action and we describe its functioning in order to suggest computer features allowing to support cooperative work between the professionals engaged in this network. In this article, we first position our work towards other researches on computer-supported medical activities. Then, we present RPM and suggest an analysis framework. We expose our first results after one year of observation, and we finally suggest improvements of the design of the cooperative information system