Reputation Agent: Prompting Fair Reviews in Gig Markets

Our study presents a new tool, Reputation Agent, to promote fairer reviews from requesters (employers or customers) on gig markets. Unfair reviews, created when requesters consider factors outside of a worker's control, are known to plague gig workers and can result in lost job opportunities and even termination from the marketplace. Our tool leverages machine learning to implement an intelligent interface that: (1) uses deep learning to automatically detect when an individual has included unfair factors into her review (factors outside the worker's control per the policies of the market); and (2) prompts the individual to reconsider her review if she has incorporated unfair factors. To study the effectiveness of Reputation Agent, we conducted a controlled experiment over different gig markets. Our experiment illustrates that across markets, Reputation Agent, in contrast with traditional approaches, motivates requesters to review gig workers' performance more fairly. We discuss how tools that bring more transparency to employers about the policies of a gig market can help build empathy thus resulting in reasoned discussions around potential injustices towards workers generated by these interfaces. Our vision is that with tools that promote truth and transparency we can bring fairer treatment to gig workers.Comment: 12 pages, 5 figures, The Web Conference 2020, ACM WWW 202

Dynamic Composite Data Physicalization Using Wheeled Micro-Robots

This paper introduces dynamic composite physicalizations, a new class of physical visualizations that use collections of self-propelled objects to represent data. Dynamic composite physicalizations can be used both to give physical form to well-known interactive visualization techniques, and to explore new visualizations and interaction paradigms. We first propose a design space characterizing composite physicalizations based on previous work in the fields of Information Visualization and Human Computer Interaction. We illustrate dynamic composite physicalizations in two scenarios demonstrating potential benefits for collaboration and decision making, as well as new opportunities for physical interaction. We then describe our implementation using wheeled micro-robots capable of locating themselves and sensing user input, before discussing limitations and opportunities for future work

Does a Joint Academic-Practitioner Review Reconcile Rigor and Relevance?

A substantial body of literature discusses the so-called rigor-relevance gap in management science and possible ways of overcoming it. A frequently advocated approach, in line with Gibbons, Limoges, Nowotny, Schwartz, and Trow’s “Mode 2” idea of creating “hybrid fora,” is the introduction of joint academic–practitioner review processes in management journals. In an empirical case study of one of the oldest management journals in the world, the authors show that the demands of academic and practitioner reviewers are hardly compatible, and, to some extent, inversely correlated. In contrast to other studies, here the authors show that the reason for the tension between academics and practitioners with regard to this issue does not lie in differences in the evaluation criteria of each group. Rather, the different worldviews of academics and practitioners lead to different interpretations of these criteria and a striking incongruence between the two groups’ ideas of practical relevance

Best practices in developing global collaborations in education

This purpose of this study was to examine the best practices used by facilitators of global collaborations in education. Four research questions were examined to address this purpose, which included: (a) challenges faced by facilitators in developing online international collaborations in education (b) current strategies used by facilitators in developing online international collaborations in education (c) how success is measured and tracked (d) recommendations for future online international collaborations in education. This qualitative, phenomenological study utilized a purposive sample of 14 participants who were ISTE (International Society for Technology in Education) award recipients or conference presenters between 2014 - 2017 affiliated with global collaboration. Data collection was done through a semi-structured interview protocol comprised of six questions. The recorded interviews were transcribed, coded and analyzed to determine 27 total themes that emerged from the data. With some themes reinforced by literature and some unique to the study, results led to establishing “dimensions of leading global collaboration.” This includes two primary dimensions: (a) the responsibilities dimension, which entails the tasks and logistical aspects needed in global collaboration efforts, such as planning, practices during the collaboration, and logistical considerations (b) the characteristics dimension, which refers to the qualities that characterize a good global collaboration leader and partner, such as empathy, accountability, and willingness to take risks. Additionally, this study highlights the importance of people and developing a peer to peer network in the dynamic among facilitators (who should be seen as leaders) of global collaboration

Sethive : creating a peer-to-peer online community for student filmmakers

Location is extremely important in filmmaking. Securing a location for filming projects plays a critical role in early production of the project. Although a number of companies developed online platforms that aim to help filmmakers to find filming locations, none offer a platform directly targeted to aid low-budget student filmmakers’ needs and expectations. The digital platform outlined is intended to provide an online community for student filmmakers where they can share and browse cost effective, available, and convenient locations within their campus area. This platform may also foster engagement and mutual support. I analyzed the current state of the art in online location scouting platforms to understand the problem space. Furthermore, I discovered and identified the specific location scouting needs and expectations of student filmmakers, and explored their existing level of trust toward peer-to-peer (P2P) digital platforms. The online and mobile platform resulting from this research allows student filmmakers to connect directly with local student and resident location owners to access cost effective, available, and convenient locations in their area.Thesis (M.A.)Department of Journalis

Encoding the UX: User Interface as a Site of Encounter between Data Journalists and Their Constructed Audiences

This paper examines how data journalism producers encode their audiences’ user experience – or how they construct meaning within the parameters of a user interface. We argue that interfaces enact data journalists’ perceptual image of their audience, and are therefore a meaningful object of study to explore: (a) the relationship between data reporters and their publics; (b) the tensions that emerge from that relationship; and (c) how those tensions are negotiated. Our combined evaluation of producer and artefact perspectives is based on interviews with 12 data journalism producers in legacy UK newsrooms, and interaction design, and multimodal discourse analysis of 12 stories produced by our informants. Findings suggest that data journalism producers’ efforts to create content that resonates with their audiences have resulted in the diversification of data journalism formats, and a more mature view of interactivity, with producers striving to offer experiences in whose meaning negotiation the reader takes centre stage. The reader is perceived as a co-creator of meaning through the expectation of either physical interaction or cognitive immersion. Yet, the paternalistic element, even in the most discovery-/reader-driven stories, remains stronger, manifesting in a carefully crafted experience and pointing to journalism producers’ traditional self-perception as gatekeepers of information

A Theoretical Framework of Sports Team’s Well-Being: An Integrative Perspective of Emotional Intelligence and Equivocality on Trust and Happiness

Abstract – The purpose of this study is to develop and provide an integrative conceptual model of sports teams’ well-being to achieve a win-win situation of happiness for all stakeholders of sports teams, grounded in role theory and commitment-trust theory. We first conceptualized the well-being as an ultimate consequence by exploring sub-dimensions of happiness and provide relevant propositions linking with the respective antecedents. Second, we explored the effect of antecedents of sports team’s well-being in the spectrum of the anchor between positive and negative sides on the resultant outcomes – i.e., trust and happiness. Third, we examined the role of trust as an intermediating factor in the relationship between the antecedents and sports team’s well-being. Then, we proposed an integrative conceptual model of sports teams’ well-being to understand a mechanism among relevant measurements. Literature suggests that two ambivalent components affect the level of psychological satisfaction and happiness by trading off the effect of each dimension, and those two contributing factors include equivocality having a negative characteristic caused by different role, multiple information sources and communication methods while emotional intelligence entails a positive characteristic comprised of self-awareness, self-regulation, motivation, empathy, and social skills. Then, those ambivalent antecedents affect the strength of trust (level of trust for self and teammates regarding expected performance) and ultimately determine student-athletes’ well-being (objective performance, cohesiveness, and overall satisfaction belonging to a team). Particularly, trust mediates the relationship between the antecedents and student-athletes’ well-being by diluting negative factors while intensifying positivity. The theoretical and practical implications of this conceptual model are discussed. Relevance to Marketing Educators, Researchers and Practitioners – This study is important to intra- and extra-organizational stakeholders related to collegiate sports to comprehend an importance of student-athletes’ wellbeing and sports audience engagement

The effect of clinician-patient alliance and communication on treatment adherence in mental health care: a systematic review

Background Nonadherence to mental health treatment incurs clinical and economic burdens. The clinician-patient alliance, negotiated through clinical interaction, presents a critical intervention point. Recent medical reviews of communication and adherence behaviour exclude studies with psychiatric samples. The following examines the impact of clinician-patient alliance and communication on adherence in mental health, identifying the specific mechanisms that mobilise patient engagement. Methods In December 2010, a systematic search was conducted in Pubmed, PsychInfo, Web of Science, Cochrane Library, Embase and Cinahl and yielded 6672 titles. A secondary hand search was performed in relevant journals, grey literature and reference. Results 23 studies met the inclusion criteria for the review. The methodological quality overall was moderate. 17 studies reported positive associations with adherence, only four of which employed intervention designs. 10 studies examined the association between clinician-patient alliance and adherence. Subjective ratings of clinical communication styles and messages were assessed in 12 studies. 1 study examined the association between objectively rated communication and adherence. Meta-analysis was not possible due to heterogeneity of methods. Findings were presented as a narrative synthesis. Conclusions Clinician-patient alliance and communication are associated with more favourable patient adherence. Further research of observer rated communication would better facilitate the application of findings in clinical practice. Establishing agreement on the tasks of treatment, utilising collaborative styles of communication and discussion of treatment specifics may be important for clinicians in promoting cooperation with regimens. These findings align with those in health communication. However, the benefits of shared decision making for adherence in mental health are less conclusive than in general medicine