Revenue Management and Demand Fulfillment: Matching Applications, Models, and Software

Recent years have seen great successes of revenue management, notably in the airline, hotel, and car rental business. Currently, an increasing number of industries, including manufacturers and retailers, are exploring ways to adopt similar concepts. Software companies are taking an active role in promoting the broadening range of applications. Also technological advances, including smart shelves and radio frequency identification (RFID), are removing many of the barriers to extended revenue management. The rapid developments in Supply Chain Planning and Revenue Management software solutions, scientific models, and industry applications have created a complex picture, which appears not yet to be well understood. It is not evident which scientific models fit which industry applications and which aspects are still missing. The relation between available software solutions and applications as well as scientific models appears equally unclear. The goal of this paper is to help overcome this confusion. To this end, we structure and review three dimensions, namely applications, models, and software. Subsequently, we relate these dimensions to each other and highlight commonalities and discrepancies. This comparison also provides a basis for identifying future research needs.Manufacturing;Revenue Management;Software;Advanced Planning Systems;Demand Fulfillment

Inventory control for a non-stationary demand perishable product: comparing policies and solution methods

This paper summarizes our findings with respect to order policies for an inventory control problem for a perishable product with a maximum fixed shelf life in a periodic review system, where chance constraints play a role. A Stochastic Programming (SP) problem is presented which models a practical production planning problem over a finite horizon. Perishability, non-stationary demand, fixed ordering cost and a service level (chance) constraint make this problem complex. Inventory control handles this type of models with so-called order policies. We compare three different policies: a) production timing is fixed in advance combined with an order up-to level, b) production timing is fixed in advance and the production quantity takes the age distribution into account and c) the decision of the order quantity depends on the age-distribution of the items in stock. Several theoretical properties for the optimal solutions of the policies are presented. In this paper, four different solution approaches from earlier studies are used to derive parameter values for the order policies. For policy a), we use MILP approximations and alternatively the so-called Smoothed Monte Carlo method with sampled demand to optimize values. For policy b), we outline a sample based approach to determine the order quantities. The flexible policy c) is derived by SDP. All policies are compared on feasibility regarding the α-service level, computation time and ease of implementation to support management in the choice for an order policy.National project TIN2015-66680-C2-2-R, in part financed by the European Regional Development Fund (ERDF)

Effective sourcing strategies for perishable product supply chains

Purpose – The purpose of this paper is to assess whether an existing sourcing strategy can effectively supply products of appropriate quality with acceptable levels of product waste if applied to an international perishable product supply chain. The authors also analyse whether the effectiveness of this sourcing strategy can be improved by including costs for expected shelf life losses while generating order policies. Design/methodology/approach – The performance of sourcing strategies is examined in a prototype international strawberry supply chain. Appropriate order policies were determined using parameters both with and without costs for expected shelf life losses. Shelf life losses during transport and storage were predicted using microbiological growth models. The performance of the resulting policies was assessed using a hybrid discrete event chain simulation model that includes continuous quality decay. Findings – The study's findings reveal that the order policies obtained with standard cost parameters result in poor product quality and large amounts of product waste. Also, including costs for expected shelf life losses in sourcing strategies significantly reduces product waste and improves product quality, although transportation costs rise. Practical implications – The study shows that in perishable product supply chain design a trade-off should be made between transportation costs, shortage costs, inventory costs, product waste, and expected shelf life losses. Originality/value – By presenting a generically applicable methodology for perishable product supply chain design, the authors contribute to research and practice efforts to reduce food waste. Furthermore, product quality information is included in supply chain network design, a research area that is still in its infancy

Coupled queues with customer impatience

Motivated by assembly processes, we consider a Markovian queueing system with multiple coupled queues and customer impatience. Coupling means that departures from all constituent queues are synchronised and that service is interrupted whenever any of the queues is empty and only resumes when all queues are non-empty again. Even under Markovian assumptions, the state space grows exponentially with the number of queues involved. To cope with this inherent state space explosion problem, we investigate performance by means of two numerical approximation techniques based on series expansions, as well as by deriving the fluid limit. In addition, we provide closed-form expressions for the first terms in the series expansion of the mean queue content for the symmetric coupled queueing system. By an extensive set of numerical experiments, we show that the approximation methods complement each other, each one being accurate in a particular subset of the parameter space. (C) 2017 Elsevier B.V. All rights reserved

Grocery omnichannel perishable inventories: performance measures and influencing factors

Purpose- Perishable inventory management for the grocery sector has become more challenging with extended omnichannel activities and emerging consumer expectations. This paper aims to identify and formalize key performance measures of omnichannel perishable inventory management (OCPI) and explore the influence of operational and market-related factors on these measures. Design/methodology/approach- The inductive approach of this research synthesizes three performance measures (product waste, lost sales and freshness) and four influencing factors (channel effect, demand variability, product perishability and shelf life visibility) for OCPI, through industry investigation, expert interviews and a systematic literature review. Treating OCPI as a complex adaptive system and considering its transaction costs, this paper formalizes the OCPI performance measures and their influencing factors in two statements and four propositions, which are then tested through numerical analysis with simulation. Findings- Product waste, lost sales and freshness are identified as distinctive OCPI performance measures, which are influenced by product perishability, shelf life visibility, demand variability and channel effects. The OCPI sensitivity to those influencing factors is diverse, whereas those factors are found to moderate each other's effects. Practical implications- To manage perishables more effectively, with less waste and lost sales for the business and fresher products for the consumer, omnichannel firms need to consider store and online channel requirements and strive to reduce demand variability, extend product shelf life and facilitate item-level shelf life visibility. While flexible logistics capacity and dynamic pricing can mitigate demand variability, the product shelf life extension needs modifications in product design, production, or storage conditions. OCPI executives can also increase the product shelf life visibility through advanced stock monitoring/tracking technologies (e.g. smart tags or more comprehensive barcodes), particularly for the online channel which demands fresher products. Originality/value- This paper provides a novel theoretical view on perishables in omnichannel systems. It specifies the OCPI performance, beyond typical inventory policies for cost minimization, while discussing its sensitivity to operations and market factors

Inventory drivers in a pharmaceutical supply chain

In recent years, inventory reduction has been a key objective of pharmaceutical companies, especially within cost optimization initiatives. Pharmaceutical supply chains are characterized by volatile and unpredictable demands –especially in emergent markets-, high service levels, and complex, perishable finished-good portfolios, which makes keeping reasonable amounts of stock a true challenge. However, a one-way strategy towards zero-inventory is in reality inapplicable, due to the strategic nature and importance of the products being commercialised. Therefore, pharmaceutical supply chains are in need of new inventory strategies in order to remain competitive. Finished-goods inventory management in the pharmaceutical industry is closely related to the manufacturing systems and supply chain configurations that companies adopt. The factors considered in inventory management policies, however, do not always cover the full supply chain spectrum in which companies operate. This paper works under the pre-assumption that, in fact, there is a complex relationship between the inventory configurations that companies adopt and the factors behind them. The intention of this paper is to understand the factors driving high finished-goods inventory levels in pharmaceutical supply chains and assist supply chain managers in determining which of them can be influenced in order to reduce inventories to an optimal degree. Reasons for reducing inventory levels are found in high inventory holding and scrap related costs; in addition to lost sales for not being able to serve the customers with the adequate shelf life requirements. The thesis conducts a single case study research in a multi-national pharmaceutical company, which is used to examine typical inventory configurations and the factors affecting these configurations. This paper presents a framework that can assist supply chain managers in determining the most important inventory drivers in pharmaceutical supply chains. The findings in this study suggest that while external and downstream supply chain factors are recognized as being critical to pursue inventory optimization initiatives, pharmaceutical companies are oriented towards optimizing production processes and meeting regulatory requirements while still complying with high service levels, being internal factors the ones prevailing when making inventory management decisions. Furthermore, this paper investigates, through predictive modelling techniques, how various intrinsic and extrinsic factors influence the inventory configurations of the case study company. The study shows that inventory configurations are relatively unstable over time, especially in configurations that present high safety stock levels; and that production features and product characteristics are important explanatory factors behind high inventory levels. Regulatory requirements also play an important role in explaining the high strategic inventory levels that pharmaceutical companies hold

Competitive Multi-period Pricing with Fixed Inventories

This paper studies the problem of multi-period pricing for perishable products in a competitive (oligopolistic) market. We study non cooperative Nash equilibrium policies for sellers. At the beginning of the time horizon, the total inventories are given and additional production is not an available option. The analysis for periodic production-review models, where production decisions can be made at the end of each period at some production cost after incurring holding or backorder costs, does not extend to this model. Using results from game theory and variational inequalities we study the existence and uniqueness of equilibrium policies. We also study convergence results for an algorithm that computes the equilibrium policies. The model in this paper can be used in a number of application areas including the airline, service and retail industries. We illustrate our results through some numerical examples.Singapore-MIT Alliance (SMA

Optimization Models for Cost Efficient and Environmentally Friendly Supply Chain Management

This dissertation aims to provide models which will help companies make sustainable logistics management and transportation decisions. These models are extensions of the economic lot sizing model with the availability of multiple replenishment modes. The objective of the models is to minimize total replenishment costs and emissions. The study provides applications of these models on contemporary supply chain problems. Initially, the impact of carbon regulatory mechanisms on the replenishment decisions are analyzed for a biomass supply chain under fixed charge replenishment costs. Then, models are extended to consider multiple-setups replenishment costs for age dependent perishable products. For a cost minimization objective, solution algorithms are proposed to solve cases where one, two or multiple replenishment modes are available. Finally, using a bi-objective model, tradeoffs in costs and emissions are analyzed in a perishable product supply chain

A replenishment policy for a perishable inventory system based on estimated aging and retrieval behavior

So far the literature on inventory control for perishable products has mainly focused on (near-) optimal replenishment policies for a stylized environment, assuming no leadtime, no lot-sizing, stationary demand, a first in first out retrieval policy and/or product life time equal to two periods. This literature has given fundamental insight in the behavior and the complexity of inventory systems for perishable products. In practice, many grocery retailers have recently automated the inventory replenishment for non-perishable products. They recognize they may need a different replenishment logic for perishable products, which takes into account e.g. the age of the inventory in the system. Due to new information technologies like RFID, it now also becomes more economically feasible to register this type of information. This paper suggests a replenishment policy for perishable products which takes into account the age of inventories and which requires only very simple calculations. It will be shown that in an environment, which contains important features of the real-life retail environment, this new policy leads to substantial cost reductions compared with a base policy that does not take into account the age of inventories

Diseño de un modelo para la administración de inventarios en un cultivo de fresa, basado en el modelo de pedido para un solo periodo y las métricas 6 sigma

(Eng) Inventory management is part of the core activities of any company, therefore, of its proper management will depend on the results of subsequent activities. Inventory models are based on the assumption that the products also have an unlimited lifetime, however, in some systems there is a generation of additional costs, associated with the deterioration of the products quality, called perishable items. On the basis of the productive conditions, inventory management and waste management, the present study includes a proposal for the design of a theorical model for the inventory management in a strawberry crop, based on a perishable ítems inventory model, known as the single period inventory model and the implementation of 6 sigma metrics, for waste level consideration and control and the limitations of the crop productive capacity. A theoretical verificarion test to check the operation was performed, identifying that the model is functional, allowing to evidence in a planning period of a month, that the model allows to adequately establish the recommended optimal amount of collection; linking expected harvesting capacity regarding actual available capacity; as well as the amount of waste in the crop in a given period, allowing to establish controls on the crop, taking into account the quality factor of six sigma and its application as an indicator of occurrences of waste, which allows to guarantee in a theoretical level the planning and crop renewal periods.(Spa) La administración de inventarios es parte de las actividades fundamentales de toda empresa, por tanto, de su adecuado manejo dependerán los resultados de actividades posteriores. Los modelos de inventario parten del supuesto general de que los productos presentan un tiempo de vida ilimitado, sin embargo, en algunos sistemas existe una generación de cos - tos adicionales, asociados al deterioro de la calidad de los productos, llamados perecederos. A partir de las condiciones productivas, de gestión de inventarios y de control de desperdicio, el presente estudio incluye una propuesta de diseño de un modelo para la administración de inventarios en un cultivo de fresa, basado en un modelo de inventario para productos perecederos, conocido como el modelo de pedido de un solo periodo y la aplicación de métricas 6 sigma, para la consid - eración y control del nivel de desperdicio y las limitantes de capacidad productiva del cultivo. A partir del modelamiento planteado, se realiza una prueba de verificación del funcionamiento teórico del mismo El modelo a nivel teórico es funcio - nal, permitiendo evidenciar en un periodo de planeación de un mes, que el modelo permite establecer adecuadamente la cantidad óptima de recolección recomendada; relacionando capacidad esperada de recolección respecto a capacidad real disponible; así como a partir de la cantidad de desperdicio en el cultivo en un periodo determinado, permitiendo establecer controles en el cultivo, teniendo en cuenta el factor de calidad seis sigma y su aplicación como indicador de ocurrencias de desperdicio, que permite garantizar a nivel teórico la planeación y momentos de renovación de cultivo