When is computer-mediated intergroup contact most promising? Examining the effect of out-group members' anonymity on prejudice

Computer-mediated intergroup contact (CMIC) is a valuable strategy to reduce negative sentiments towards members of different social groups. We examined whether characteristics of communication media that facilitate intergroup encounters shape its effect on out-group attitudes. Specifically, we propose that concealing individuating cues about out-group members during CMIC increases prejudice, as interaction partners are perceived as less socially present. To assess these hypotheses, we conducted two mixed-factorial experiments. Participants engaged in synchronous intergroup contact via text-chat with out-group members (Study 1) and a confederate (Study 2) who either shared or concealed their name and photo. Overall, CMIC reduced negative out-group sentiments. Study 2 showed, however, that out-group members' anonymity decreased perceived social presence, which was associated with less positive evaluations of the CMIC and higher prejudice. In conclusion, CMIC can contribute to conflict resolution interventions, preparing individuals for direct intergroup contact, if its affordances or conversation topics enhance interaction partners' social presence

Contact with out-group friends as a predictor of meta-attitudinal strength and accessibility of attitudes toward gay men

Two studies examined the effects of cross-group friendships on heterosexuals' attitudes toward gay men. In Study 1, the authors tested the effects of cross-group friendships with gay men on out-group attitudes, meta-attitudinal strength, and attitude accessibility. The authors simultaneously explored mediational effects of intergroup anxiety. Path analysis showed that cross-group friendships were associated with meta-atfitudinally stronger and more accessible out-group attitudes, and the effects on all 3 criterion variables were mediated by intergroup anxiety. In Study 2, the authors sought to replicate the basic results of Study 1, while additionally exploring mediational effects of closeness of cross-group friendship and moderational effects of perceived group typicality. Structural equation modeling showed that cross-group friendships were associated with meta-attitudinally stronger and more accessible out-group attitudes; friendships had indirect effects on all 3 criterion variables, via closeness of friendship and intergroup anxiety. Closeness of friendship only predicted lower intergroup anxiety, however, when the out-group friend was perceived as highly typical. The authors emphasize the importance of considering the nature of out-group attitudes more completely when evaluating the effectiveness of intergroup contact in reducing prejudice

Contact with out-group friends as a predictor of meta-attitudinal strength and accessibility of attitudes toward gay men.

Two studies examined the effects of cross-group friendships on heterosexuals' attitudes toward gay men. In Study 1, the authors tested the effects of cross-group friendships with gay men on out-group attitudes, meta-attitudinal strength, and attitude accessibility. The authors simultaneously explored mediational effects of intergroup anxiety. Path analysis showed that cross-group friendships were associated with meta-attitudinally stronger and more accessible out-group attitudes, and the effects on all 3 criterion variables were mediated by intergroup anxiety. In Study 2, the authors sought to replicate the basic results of Study 1, while additionally exploring mediational effects of closeness of cross-group friendship and moderational effects of perceived group typicality. Structural equation modeling showed that cross-group friendships were associated with meta-attitudinally stronger and more accessible out-group attitudes; friendships had indirect effects on all 3 criterion variables, via closeness of friendship and intergroup anxiety. Closeness of friendship only predicted lower intergroup anxiety, however, when the out-group friend was perceived as highly typical. The authors emphasize the importance of considering the nature of out-group attitudes more completely when evaluating the effectiveness of intergroup contact in reducing prejudice

A test of the extended intergroup contact hypothesis: The mediating role of intergroup anxiety, perceived ingroup and outgroup norms, and inclusion of the outgroup in the self

S. C. Wright, A. Aron, T. McLaughlin-Volpe, and S. A. Ropp (1997) proposed that the benefits associated with cross-group friendship might also stem from vicarious experiences of friendship. Extended contact was proposed to reduce prejudice by reducing intergroup anxiety, by generating perceptions of positive ingroup and outgroup norms regarding the other group, and through inclusion of the outgroup in the self. This article documents the first test of Wright et al.'s model, which used structural equation modeling among two independent samples in the context of South Asian-White relations in the United Kingdom. Supporting the model, all four variables mediated the relationship between extended contact and outgroup attitude, controlling for the effect of direct contact. A number of alternative models were ruled out, indicating that the four mediators operate concurrently rather than predicting one another

Differential relations between two types of contact and implicit and explicit racial attitudes

Contact with out-group members has been associated with more favourable explicit attitudes towards the out-group in general, largely via the mediation of reduced intergroup anxiety. In addition, there is now a growing body of evidence suggesting that contact relates to automatically activated evaluations termed implicit attitudes. However, research has not fully illuminated the mechanisms through which contact with outgroup members impacts on implicit attitudes. A study investigating this issue assessed White participants' (N=105) explicit attitudes, implicit attitudes, intergroup anxiety, and contact quantity and quality about Asians. Greater contact quality was related to more positive explicit attitudes, while contact quantity was associated with more positive implicit attitudes. Both effects were mediated by reduced intergroup anxiety