Some notes about the use of empathy in borderline cases and situations

Este artigo visa contribuir para a construção, por meio do conceito axial de empatia, de uma abordagem teórica e prática que oriente o manejo clínico de casos e situações limite, refratários ao método psicanalítico clássico. O exame da noção de empatia será realizado a partir de três perspectivas: como modalidade de escuta, como forma de comunicação e como fator terapêutico. Nossa proposta é a de dar sustentação à adoção da empatia como ferramenta clínica capaz de ampliar o horizonte de intervenção, incluindo possibilidades de ação que o método interpretativo não comporta.The article aims to contribute to the construction, through the axial concept of empathy, of both a theoretical and clinical approach which may offer some guidance on the management of borderline cases and situations not easily treated by the classical psychoanalytical method. The study of the notion of empathy will be done from three perspectives: as a mode of listening, as a form of communication and as a therapeutic factor. Our goal is to sustain the adoption of empathy as a clinical tool that allows the expansion of the limits of intervention, including new possibilities of action not provided by the interpretative method alone

A gestão de experiências turísticas : o caso do Hotel ANC Experience Resort

Mestrado (Relatório de Estágio), Gestão do Turismo Internacional (Gestão da Hospitalidade), 13 de dezembro de 2021, Universidade dos Açores.O presente relatório tem por base o estágio realizado na unidade hoteleira ANC Experience Resort, ao abrigo do programa Estagiar L, com duração de nove meses, tendo início a 1 de outubro de 2020 e fim a 31 de junho de 2021. O estágio teve por objetivo consolidar e pôr em prática os conhecimentos assimilados ao longo da componente curricular do mestrado, tendo em vista a obtenção do grau de mestre em Gestão do Turismo Internacional, com especialização em Gestão de Hospitalidade. O foco do estágio incidiu sobre as práticas de gestão hoteleira desenvolvidas no departamento de receção desta unidade de alojamento turístico, que se localiza na Caloura, na vila de Água de Pau, na ilha de São Miguel, nos Açores. As funções desempenhadas incidiram primordialmente no atendimento aos hospedes (presencial, por telefone ou por email), realização de check-ins e check-outs, execução de pedidos de reservas e respetiva gestão, emissão de faturas, venda de produtos ao balcão e criação de conteúdos para as redes sociais do hotel. No presente relatório procede-se a um enquadramento teórico do tema em estudo, descreve-se a empresa, contextualizando-a, e desenvolve-se uma abordagem ao conceito de experiência turística, para depois se analisar a personalização da experiência turística, no caso da ANC Experience Resort. De seguida, apresentam-se as atividades desenvolvidas no estágio. O relatório prossegue com a aplicação de um conjunto de ferramentas estratégicas a unidade hoteleira, abordando o marketing estratégico e o marketing operacional. Para concluir, efetua-se uma análise crítica à gestão do estabelecimento hoteleiro, apresentando-se sugestões práticas, assim como uma apreciação pessoal desta experiência.ABSTRACT: This report is based on the internship carried out at the ANC Experience Resort Hotel, under the Estagiar L program, lasting nine months, starting on October 1, 2020 and ending on June 31, 2021. The internship aimed to consolidate and put into practice the knowledge acquired throughout the curricular part of the master, with a view to obtaining a master's degree in International Tourism Management, with a specialization in Hospitality Management. The internship focused on the hotel management practices developed in the reception department of this tourist accommodation unit, which is in Caloura, in the village of Agua de Pau, on the island of Sao Miguel, in the Azores. The functions performed focused primarily on serving guests (in person, by phone or by email), carrying out check-ins and check-outs, executing reservation requests and respective management, issuing invoices, selling products over the counter, and creating content for the hotel’s social networks. This report provides a theoretical framework for the topic under study, describes the company, contextualizing it, and develops an approach to the concept of tourist experience, to then analyze the personalization of the tourist experience, in the case of ANC Experience Resort. Next, the activities developed in the internship are presented. The report continues with the application of a set of strategic tools to the hotel unit, addressing strategic marketing and operational marketing. To conclude, a critical analysis of the management of the hotel establishment is carried out, presenting practical suggestions, as well as a personal assessment of this experience

Impact of Intercity Tolls in Portugal – An Environmental Perspective

Alternative road pricing schemes are promising strategies to alleviate congestion and other environmental problems related to urban and regional road transportation. However, in practice, environmental issues are not often taken into account, especially at regional level. In 2010, due to the financial crisis in Portugal, several tolls were introduced in some motorways that were previously financed by the government. One of these cases was the A29 motorway, which connects the cities of Aveiro and Oporto. After the introduction of tolls about 50% of the Average Daily Traffic shifted to alternative routes or modes. This paper discusses the impact that tolls had on route choice, and evaluates the consequences in terms of emissions and energy use on the road network after tolls were implemented. Experimental tests were conducted during off-peak and peak periods before and after toll implementation. Vehicle dynamics were measured using a high-sensitivity GPS data logger. Using more than 10 000 km and 174 hours of data, a micro-scale methodology based on the Vehicle Specific Power (VSP) concept was used to extract second-by-second emissions in four alternative routes. The changes in traffic distribution caused by the introduction of tolls did not cause a significant impact in terms of emissions factors on the alternative routes. However, the findings indicate that the diversion of traffic from A29 to local roads implies an increase in CO2 emissions and a reduction in local pollutants emissions such as CO and NOx

Cell-based therapies for stroke : promising solution or dead end?

The introduction of recanalization procedures has revolutionized acute stroke management, although the narrow time window, strict eligibility criteria and logistical limitations still exclude the majority of patients from treatment. In addition, residual deficits are present in many patients who undergo therapy, preventing their return to premorbid status. Hence, there is a strong need for novel, and ideally complementary, approaches to stroke management. In preclinical experiments, cell-based treatments have demonstrated beneficial effects in the subacute and chronic stages following stroke [1; 2; 3] and therefore are considered a promising option to supplement current clinical practice. At the same time, great progress has been made in developing clinically feasible delivery and monitoring protocols [4]. However, efficacy results initially reported in clinical studies fell short of expectations [5] raising concerns that cell treatment might eventually share the ‘dead end fate’ of many previous experimental stroke therapies. This Research Topic reviews some of the latest and most innovative studies to summarize the state of the art in translational cell treatments for stroke

GESTÃO UNIVERSITÁRIA ESTRATÉGICA: ALINHANDO O PLANEJAMENTO INSTITUCIONAL COM O BALANCED SCORECARD

É notório que as Instituições de Ensino Superior têm buscado cada vez mais alternativas de gestão que não estejam apenas relacionadas à questão do ensino. É sabido, especialmente por força das avaliações externas e rankings, o quanto as Universidades se preocupam em como podem gerir seus recursos eficazmente e se tornar mais competitivas e inovadoras em seus campos de atuação. Impulsionada por essa nova postura, esta pesquisa buscou analisar o modelo de gestão estratégica adotada pela Universidade Estadual do Maranhão, descrevendo o método adotado de um Balanced Scorecard para implementação do seu plano de desenvolvimento institucional. Em consecução, fez-se o levantamento e a análise das etapas de implantação do planejamento estratégico da UEMA, bem como foram descritas as ferramentas de gestão incorporadas no desenvolvimento do seu modelo. Para tanto, recorreu-se ao método qualitativo do estudo de caso descritivo, com coleta e análise de dados por meio de acervo documental e observação participante. Os resultados indicam a incipiência e o potencial do processo de gerenciamento da instituição desencadeado a partir do ano de 2015, com um conjunto de ferramentas estratégicas adotadas

Business intelligence nas pequenas e médias empresas : fatores críticos de sucesso e um modelo de maturidade

O Business Intelligence (BI) tem ganho ao longo dos anos cada vez mais preponderância no mundo empresarial, com as empresas a reconhecerem o seu contributo para a performance organizacional, principalmente no apoio à tomada de decisão. Num mercado tão competitivo e volátil, este conceito ganha um maior relevo para as pequenas e médias empresas (PME), que apresentam maiores limitações em adquirir vantagem competitiva face aos competidores. Implementar um sistema de BI nestas empresas é então uma forma de aumentar a produtividade das empresas. Contudo, a implementação não é um processo fácil, e depende de vários fatores. É, portanto, necessário cumprir um conjunto de requisitos necessários para uma implementação eficaz, principalmente orientados para as pequenas e médias empresas. Com o presente estudo, pretende-se fornecer conhecimentos bases sobre diversos assuntos relativos a BI e a sua implementação. É esclarecido o significado de fatores críticos de sucesso e é realizada uma investigação para esclarecer quais os fatores mais importantes para implementar BI numa PME, e as suas diferentes preponderâncias. Com base nisso, um modelo de maturidade é criado com o objetivo de avaliar o nível de maturidade de um sistema de BI numa PME. Posteriormente os resultados das avaliações foram analisados, e diferentes conclusões se retiraram. Este trabalho pode servir como base para futuras investigações relativas a BI aplicado às PME. Apesar do crescimento na investigação de BI, a grande maioria não é aplicável às PME, que funcionam como “o motor da economia” e representam 99% do tecido empresarial português.Business Intelligence (BI) has gained over the years increasingly preponderance in the business world, with companies recognizing their contribution to organizational performance, especially in supporting decision making. In such a competitive and vol-atile market, this concept gains greater prominence for small and medium-sized en-terprises (SMEs), which have greater limitations in acquiring competitive advantage over competitors. Implementing a BI system in these companies is then a way to in-crease the productivity of companies. However, implementation is not an easy pro-cess, and depends on several factors. It is therefore necessary to meet a set of require-ments necessary for effective implementation, mainly targeted at small and medium-sized enterprises. With this study, it is intended to provide basic knowledge on various subjects re-lated to BI and its implementation. The significance of critical success factors is clari-fied, and an investigation is carried out to clarify the most important factors for im-plementing BI in an SME, and their different preponderances. Based on this, a ma-turity model is created with the objective of evaluating the maturity level of a BI sys-tem in an SME. Subsequently, the results of the evaluations were analyzed, and dif-ferent conclusions were drawn. This work can serve as a basis for future investigations into BI applied to SMEs. Despite the growth in BI research, the vast majority do not apply to SMEs, which act as "the engine of the economy" and account for 99% of the Portuguese business fabric

A Europa do século XXI : que realidade monetária e fiscal

Mestrado em Economia Internacional - área de especialização em Estudos Europeusinfo:eu-repo/semantics/publishedVersio

Cirurgia do Timo num Serviço de Cirurgia Geral

AIMS: Evaluation of thymectomy cases between 1990-2003, in a General Surgery Department. Evaluation of the therapeutic efficacy in Miastenia Gravis patients. PATIENTS AND METHODS: Retrospective study based on evaluation of data from Serviço de Cirurgia, Neurologia and Consult de Neurology processes, between 1990-2003, of 15 patients submitted to total thymectomy. RESULTS: 15 patients, aged 17 to 72, 11 female and 4 male. Miastenia Gravis was the main indication for surgery, for uncontrollable symptoms or suspicion of thymoma. In patients with myasthenia, surgery was accomplish after compensation of symptoms. There weren't post-surgery complications. Pathology were divided in thymic hyperplasia and thymoma. Miastenia patients have there symptoms diminished or stable with reduction or cessation of medical therapy. CONCLUSIONS: Miastenia was the most frequent indication for thymectomy. Surgery was good results, with low morbimortality, as long as the protocols are respected

Rapid microsphere‐assisted peptide screening (MAPS) of promiscuous MHCII‐binding peptides in Zika virus envelope protein

Despite promising developments in computational tools, peptide‐class II MHC (MHCII) binding predictors continue to lag behind their peptide‐class I MHC counterparts. Consequently, peptide–MHCII binding is often evaluated experimentally using competitive binding assays, which tend to sacrifice throughput for quantitative binding detail. Here, we developed a high‐throughput semiquantitative peptide–MHCII screening strategy termed microsphere‐assisted peptide screening (MAPS) that aims to balance the accuracy of competitive binding assays with the throughput of computational tools. Using MAPS, we screened a peptide library from Zika virus envelope (E) protein for binding to four common MHCII alleles (DR1, DR4, DR7, DR15). Interestingly, MAPS revealed a significant overlap between peptides that promiscuously bind multiple MHCII alleles and antibody neutralization sites. This overlap was also observed for rotavirus outer capsid glycoprotein VP7, suggesting a deeper relationship between B cell and CD4+ T cell specificity which can facilitate the design of broadly protective vaccines to Zika and other viruses.Peer Reviewedhttps://deepblue.lib.umich.edu/bitstream/2027.42/154342/1/aic16697.pdfhttps://deepblue.lib.umich.edu/bitstream/2027.42/154342/2/aic16697_am.pd