State of Science: Why Does Rework Occur in Construction? What Are Its Consequences? And What Can be Done to Mitigate Its Occurrence?

There has been a wealth of research that has examined the nature of rework in construction. Progress toward addressing the rework problem has been limited—it still plagues practice, adversely impacting a project's performance. Almost all rework studies have focused on determining its proximal or root causes and therefore have overlooked the conditions that result from its manifestation. In filling this void, this paper draws upon our previous empirical studies, amongst others, to provide a much-needed theoretical framing to understand better why rework occurs, what its consequences are, and how it can be mitigated during construction. The theoretical framing we derive from our review provides construction organizations and their projects with a realization that the journey to mitigating rework begins with creating an error-mastery culture comprising authentic leadership, psychological safety, an error-management orientation, and resilience. We suggest that, once an error-mastery culture is established within construction organizations and their projects, they will be better positioned to realize the benefits of the techniques, tools, and technologies espoused to address rework, such as the Last Planner® and building information modeling. We also provide directions for future research and identify implications for practice so that strides toward rework mitigation in construction can be made

The building information modelling trajectory in facilities management: A review

There is a paucity of literature that examines building information modelling (BIM) for asset management within the architecture, engineering, construction and owner-operated (AECO) sector. This paper therefore presents a thorough review of published literature on the latest research and standards development that impact upon BIM and its application in facilities management (FM) during the operations and maintenance (O&M) phase of building usage. The purpose is to generate new ideas and provide polemic clarity geared to intellectually challenge readers from across a range of academic and industrial disciplines. The findings reveal that significant challenges facing the FM sector include the need for: greater consideration of long-term strategic aspirations; amelioration of data integration/interoperability issues; augmented knowledge management; enhanced performance measurement; and enriched training and competence development for facilities managers to better deal with the amorphous range of services covered by FM. Future work is also proposed in several key areas and includes: case studies to observe and report upon current practice and development; and supplementary research related to concepts of knowledge capture in relation to FM and the growing use of BIM for asset management