THE PROBLEMS FACED BY WAITERS AND WAITRESSES IN GIVING SERVICE AT THE KITCHEN RESTAURANT OF ARYADUTA HOTEL PALEMBANG

The purposes of this research were to find out the problems faced by waiters and waitresses in delivering service. It was qualitative method research. To collect the data, an observation and an interview were conducted seven staff of the restaurant. The result showed that some waiters and waitresses faced problems such as sometimes the guest complaining about the food and service, lack of information, grooming of waiters and waitresses, language between the waiter and the guests, mood when they serve the guests, when the restaurant had full occupancy, price of food and drink, the guest was wrong in informing the number of room, BEO that came suddenly, beverage that sold out, misunderstand between others departments, the guests who did not bring breakfast coupon, limited of staff when full occupancy, and also limited equipment when there was another event in the Kitchen Restaurant and Banquet division in the same time

Research on the Geography of Agricultural Change: Redundant or Revitalized?

Future research directions for agricultural geography were the subject of debate in Area in the late 1980s. The subsequent application of political economy ideas undoubtedly revived interest in agricultural research. This paper argues that agricultural geography contains greater diversity than the dominant political economy discourse would suggest. It reviews ‘other’ areas of agricultural research on policy, post-productivism, people, culture and animals, presenting future suggestions for research. They should ensure that agricultural research continues revitalized rather than redundant into the next millennium

Photocatalytic, sonocatalytic and sonophotocatalytic degradation of Rhodamine B using ZnO/CNTs composites photocatalysts

A series of ZnO nanoparticles decorated on multi-walled carbon nanotubes (ZnO/CNTs composites) was synthesized using a facile sol method. The intrinsic characteristics of as-prepared nanocomposites were studied using a variety of techniques including powder X-ray diffraction (XRD), high resolution transmission electron microscope (HR-TEM), transmission electron microscope (TEM), scanning electron microscope (SEM) with energy dispersive X-ray analysis (EDX), Brunauer Emmett Teller (BET) surface area analyzer and X-ray photoelectron spectroscopy (XPS). Optical properties studied using UV–Vis diffuse reflectance spectroscopy confirmed that the absorbance of ZnO increased in the visible-light region with the incorporation of CNTs. In this study, degradation of Rhodamine B (RhB) as a dye pollutant was investigated in the presence of pristine ZnO nanoparticles and ZnO/CNTs composites using photocatalysis and sonocatalysis systems separately and simultaneously. The adsorption was found to be an essential factor in the degradation of the dye. The linear transform of the Langmuir isotherm curve was further used to determine the characteristic parameters for ZnO and ZCC-5 samples which were: maximum absorbable dye quantity and adsorption equilibrium constant. The natural sunlight and low power ultrasound were used as an irradiation source. The experimental kinetic data followed the pseudo-first order model in photocatalytic, sonocatalytic and sonophotocatalytic processes but the rate constant of sonophotocatalysis is higher than the sum of it at photocatalysis and sonocatalysis process. The sonophotocatalysis was always faster than the respective individual processes due to the more formation of reactive radicals as well as the increase of the active surface area of ZnO/CNTs photocatalyst. Chemical oxygen demand (COD) of textile wastewater was measured at regular intervals to evaluate the mineralization of wastewater

Parea non servin: strategies of exploitation and resistance in the caporalato discourse

In this article, we analyse the ideological content of the discursive strategies used by a group of migrant workers subjected to ‘caporalato’, a form of illegal hiring and exploitation of farm day workers through an intermediary. Starting from a series of collective open interviews with farm workers, we examine the way in which the dynamics of both exploitation and resistance are reproduced through linguistic and discursive practices. What emerges from the analysis is a complex set of ambivalent experiences and representations. Despite its inherent exploitative and controlling nature, the workers tend to justify, legitimise and deny the negative aspects of caporalato. Nonetheless, they also use linguistic devices of resistance to reconfigure the meanings of, and their role in, caporalato. Interestingly, the analyses show that caporalato is also perceived as a mechanism of social mobility. Only limited attempts at explicitly challenging its criminal nature are strategically expressed. In questo articolo, analizziamo il contenuto ideologico delle strategie discorsive usate da un gruppo di lavoratori migranti soggetti a ‘caporalato’, una forma illegale di reclutamento e di sfruttamento del lavoro dei braccianti agricoli mediante l’operato di un intermediario. Partendo da una serie di interviste aperte di tipo collettivo con un alcuni braccianti, si esamina il modo con il quale le dinamiche di sfruttamento e resistenza siano riprodotte attraverso pratiche linguistiche e discorsive. Ciò che emerge, è un complesso ed ambivalente sistema di esperienze e rappresentazioni. Nonostante l’intrinseca natura di sfruttamento e controllo, i lavoratori sembrano giustificare, legittimare e perfino negare gli aspetti più critici del caporalato. Pur tuttavia, i braccianti si servono anche di strumenti linguistici di resistenza con l’obiettivo di riconfigurare i significati ed i ruoli del caporalato stesso. Tra questi, si evince come tale fenomeno possa essere altresì percepito come un meccanismo di mobilità sociale. In ultima analisi, l’analisi riflette su come solo esigui tentativi siano strategicamente messi in atto dai braccianti per denunciare la nature criminale del caporalato

Un theatre de l'ambiguite: les manifestations

National audienceSous l'egide du syndicalisme, des manifestations exclusivement feminines font leur apparition vers la fin des annees 60, constituant, semble-t-il, de grandes premieres dans la tradition du combat paysan. Scene privilegiee de la representation de l'"agricultrice" portee par les divers courants du syndicalisme, la manifestation est un theatre de l'ambiguite. Si mobiliser les femmes pour l'interet de la profession contribue a afficher publiquement leur identite professionnelle, l'argumentation developpee pour expliquer leur prise en charge de la representation de la paysannerie ne se fonde pas uniquement sur leur activite professionnelle mais se refere aussi a leur role familial. Le controle des representations et des enjeux manifestes, ainsi que les multiples resistances que ces actions suscitent, attestent qu'il s'agit de transgressions, meme ponctuelles. D'autant que si les agricultrices se mettent volontiers au service du syndicalisme, c'est qu'elles escomptent s'en servir pour elles-memes et certaines tentent de contourner les mots d'ordre syndicaux pour exprimer leurs propres revendications

Des femmes d'agriculteurs protestent: un theatre de contradictions

International audienceLes actions de protestations publiques d'agricultrices, tout en restant ponctuelles, acquierent depuis la fin des annees 60 une visibilite exceptionnelle. Replacees dans le contexte du conflit ou de la strategie revendicative ou elles se situent, le caractere concerte des actions etudiees que confirme la description des conditions de leur production: initiative, organisation... ressort et permet d'analyser les contradictions dans les pratiques et les representations au sujet de l'identite et de l'enjeu manifestes. Ce travail contribue a eclairer la place de ce type d'actions dans la strategie d'entree dans le champ politique des agricultrices et a s'interroger sur leur role dans la remise en question des categories sociales de sexe. Dans l'etat actuel de cette recherche, il semble que ces actions appuient davantage une strategie de resistance et de defense de l'exploitation familiale que l'expression d'un mouvement social des femmes en agriculture