9 research outputs found
Recommended from our members
Corporate image: a service recovery perspective
- Author
- Attia Ashraf M.
- Barich Howard
- Bies Robert
- Chip Bell
- Cornelissen Joep
- Craig C. Samuel
- Cristiana R. Lages
- de Mooij Marieke
- de Mooij Marieke
- Des Thwaites
- Dillman D.
- Glaser Barney
- Gummesson Evert
- Hair Joseph F.
- Haseeb A. Shabbir
- Ind Nicholas
- Jöreskog Karl G.
- Kotler Philip
- Miles Matthew B.
- Mostafa Rania B.
- Peter Paul J.
- Rania B. Mostafa
- Saunders Mark
- Valenzuela Fredy-Roberto
- Zemke Ron
- Publication venue
- 'SAGE Publications'
- Publication date
- 15/05/2015
- Field of study
This article explores direct and indirect antecedents that contribute to corporate image formation in a service recovery context. Two studies were carried out in Egypt. Study 1 comprises 29 semistructured interviews with complainants of mobile phone network service providers in Egypt. Study 2 encompasses a mail survey of another 437 complainants. Findings reveal the importance of perceived justice, namely, interactional justice, in corporate image formation, as well as the mediating role of satisfaction with service recovery in the perceived justice-corporate image relationship. Results also reveal two empirical relationships: problem solving as a determinant of distributive justice and follow-up as a driver of procedural justice. Accordingly, this study contributes to the service field by providing the first empirical evaluation of new direct and indirect antecedents of corporate image formation in a service recovery context. Managerial recommendations are provided that encourage service practitioners to emphasize perceived justice and satisfaction with a service recovery process to enhance the company’s image. Additionally, companies should invest in implementing problem solving and follow-up as service recovery strategies since both significantly enhance perceived justice
Comparação entre os modelos norte-americano (ACSI) e europeu (ECSI) de satisfação do cliente: um estudo no setor de serviços
- Author
- ANDERSON E
- ANDERSON J
- ANDREASSEN T
- BAGOZZI R
- BAGOZZI R
- BARICH H
- BORSBOOM D
- CHITTY B
- CHURCHILL G
- CRONIN J
- CRONIN J
- DOWLING G. R
- FILHO C
- FORNELL C
- FORNELL C
- FORNELL C
- GALE B
- GRÖNROOS C
- GÜNTHER H
- HACKL P
- HAIR JUNIOR J
- HENZE N
- HOWARD D
- HUNT S
- JUHL H
- JÖRESKOG K
- KNUTSON B
- KRISTENSEN K
- LAM S
- LEITE R
- LEITE R
- LOVELOCK C
- MALLARD A
- MARCHETTI R
- MENDES E
- MILAN G
- MITTAL V
- MOURA A
- MOWEN J
- NUNNALLY J
- OLIVER R
- OLIVER R
- OLIVER R
- OLIVER R
- PARASURAMAN A
- PARASURAMAN A
- PARASURAMAN A
- RAMOS R
- ROSSI C
- SASSER W
- SOUZA A
- SPRENG R
- TABACHNICK B
- ULLMAN J
- URDAN A
- VAN RIZYN G
- VILARES M
- WOODRUFF R
- YUAN K
- ZEITHAML V
- ZEITHAML V
- ZEITHAML V
- Publication venue
- 'FapUNIFESP (SciELO)'
- Publication date
- Field of study
Musculoskeletal Disorders and the Consumption of Disability Products
- Author
- Publication venue
- 'The Haworth Press'
- Publication date
- Field of study
Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility
- Author
- Aiken Leona S.
- Barich Howard
- Beh Harris
- Chappell Tom
- Davids Meryl
- Davis Keith
- Freedman Martin
- Friedman Milton
- Hanssens Dominique M.
- Helson Harry
- Kinder Lydenberg, Domini &
- Lodish Leonard M.
- Owen Crystal L.
- Pava Moses L.
- Pride William M.
- Sabir Nadirah Z.
- Sherif Muzafer
- Smith Craig
- Stone Nan
- Tajfel Henri
- The World Economic Forum in Partnership with Deloitte Touche Tomahatsu
- Turban Daniel B.
- Wyer Robert S.
- Publication venue
- 'American Marketing Association (AMA)'
- Publication date
- Field of study
The role of consideration sets in brand choice: The moderating role of product characteristics
- Author
- Alba
- Bagozzi
- Barich
- Batra
- Belch
- Bergkvist
- Bettman
- Biehal
- Bolton
- Bowers
- Byrne
- Carlson
- Chakravarti
- Chaudhuri
- Chernev
- Childers
- Cohen
- Coulter
- Desai
- Dhar
- Dowling
- Drolet
- Eagly
- Fazio
- Fazio
- Gurhan-Canli
- Hauser
- Higgins
- Hirschman
- Holbrook
- Horowitz
- Howard
- Johnson
- Joreskog
- Kardes
- Keller
- Keller
- Kempf
- Khan
- Lapersonne
- Lynch
- Mackenzie
- Mackie
- Mehta
- Mitchell
- Mitra
- Mittal
- Nedungadi
- Olney
- Olshavsky
- Paulssen
- Payne
- Pham
- Priester
- Punj
- Ratchford
- Roberts
- Roberts
- Rottenstreich
- Ryu
- Schwarz
- Shiv
- Shocker
- Smith
- Steenkamp
- Suh
- Wakefield
- Wansink
- Yoo
- Zaichkowsky
- Publication venue
- 'Wiley'
- Publication date
- Field of study
How community-specific sponsorship of a traditional market creates brand equity: The interdependent relationship between POSCO and the Jukdo Market
- Author
- Aaker David A
- Baggozzi Richard P
- Barich Howard
- Brown Tom J
- Carroll A.B
- Carroll A.B
- Dutton Jane E
- Enis Ben M
- Fombrun Charles J
- Han E.Y
- Hardy Kenneth G
- Homer Pamela M
- Keller K. L
- Kreps David M
- Milgrom Paul
- Oliver Richard L
- Pope Nigel
- Shimp Terence A
- Varadarajan P. Rajan
- Wansink Brian
- Yoo B. H.
- 김상철
- 노광표
- 도은진
- 박문서
- 성정연
- 이상옥
- 이재하
- 임진
- 조혜덕
- 최낙환
- 한상린
- 한은경
- Publication venue
- 'Korea Distribution Science Association'
- Publication date
- Field of study
The Effect of Corporate Social Responsibility Authenticity on CSR Performance Evaluation, Relationship Quality, and Corporate Image
- Author
- Anderson James C
- Anselmsson Johan
- Barich Howard
- Becker-Olsen
- Beckman Terry
- Beverland Michael
- Bhattacharya C. B
- Brown Tom J
- Carrigan Marylyn
- Creyer Elizabeth
- David Prabu
- Du Shuili
- Ekman Paul
- Flavián Carlos
- Follows Scott B
- Fornell Claes
- Godfrey Paul C
- Handelman Jay M
- Handler Richard
- Hart Stuart L
- Hoq Mohammad Ziaul
- Hosmer Larue Tone
- Jackson Kevin T
- Karna Jari
- Karna Jari
- Klein Jill
- Kumar Nirmalya
- Lichtenstein Donald R
- Luo Xueming
- Morgan Robert M
- Price Linda L.
- Rattanaphan Prasit
- Sen Sankar
- Sen Sankar
- Sen Sankar
- Simmon Carolyn J
- 문준연
- 이유재
- 채서일
- Publication venue
- 'Korean Academy of Commodity Science & Technology'
- Publication date
- Field of study
Imagem corporativa: uma vantagem competitiva sustentável
- Author
- Arão Sapiro
- BADARACCO Claire
- BALLEN Kate
- BARICH Howard
- BARKLEY William J
- BERRY Jon
- BERTRANO Kate. U.S
- BETTINGHAUS Erwin P
- BIANCARDI Raul J
- BLACKSTON Max
- BONNEY Joseph
- BOULDING Kenneth E
- BOULDING Kenneth E
- BRITT Stewart Henderson
- BROWN Paul B
- BRUNELLI Richard
- BUDD JR John F
- BUTLER Daniel
- BUTTER Stan
- BUZZEL Robert D
- CAIAFA Michael A
- CALAZANS Flavio Mario de Alcântara
- CAMINITI Susan
- CARTY Peter
- CASEY Donald
- CHESKIN Louis
- CHIASSON GaiJ
- CLARK Gary L
- COLFORD Steven W
- COLLINS James C
- COLLlNS Ray
- DANN Simon
- DAVIS Joel J
- DI BENEDETTO C. Anthony
- DICHTER Ernest
- DICKSON Douglas N
- DODDS William B
- DODDS William B
- DONATON Scott
- DUTTON Jane E
- EISENHART Tom
- EKSELL Olle
- ETTORRE Barbara
- FEINBERG Mark
- FERNBERG Patricia M
- FESTINGER Leon
- FISHER Christy
- FODOR George M
- FOMBRUN Charles
- FOSTER Peter
- FRASCA Ralph
- FUSCO Mary Ann Castronovo
- GARFIELD Bob
- GIOIA Dennis A
- GRAHAM Marcus
- GREY Ronald J
- GRIFFIN George
- GROSS Amy E
- HACKNEY Holt
- HAZEL Debra
- HEATON JR Eugene E
- HEDDEN Bob
- HEMMING Brian
- HERZOG Herta
- HICKS Jennifer
- HIGGINS Kevin T
- HIGGINS Richard B
- HILL Timothy H
- HOLLREISER Eric
- HOOK Sallie
- HORTON Cleveland
- HORTON Cleveland
- HORTON Cleveland
- HOWLAND Carl
- HUDSON Jerry E
- HUHN Mary
- HUME Scott
- IYER Easwar S
- JABEN Jan
- JARLEY Paul
- JOHNSON Bradley
- JOHNSON Richard
- KAPP Sue
- KEKST Gershon
- KING Gail
- KING Stephen
- KNOLL JR Herbert E
- KNOLL JR Herbert E
- KOTLER Philip
- KOTLER Philip
- KOTLER Philip
- LABAR Gregg
- LAKE David
- LAMARRE Daniel
- LAMONS Bob
- LAWRENCE Jennifer
- LEFTON Terry
- LEFTON Terry
- LEFTON Terry
- LEFTON Terry
- LEVIN Gary
- LEVINE Joshua
- LEVY Liz
- LIPPMANN Walter.
- LOUVIERE Jordan J
- LUBLINER Murray J
- LUBLINER Murray J
- MARKEN G. A
- MARNEY Jo
- MASKERY Mary Ann
- Mauro Tapias Gomes
- MCKENNA Joseph F
- MEAD Tim
- MEDCALF Laura
- MELIA Marilyn
- MILLER Cheryl D
- MOORE Michael
- MORGAN Gareth
- MORRIS George M
- NATIELLO Robert A
- NAUMANN Earl
- NEIVA JR Eduardo
- NELMS Douglas
- O'KEEFE William F
- OLINS Wally
- OLINS Wally
- OTTERBOURG Robert K
- PANITZ Eric
- PARRY John
- PATRICK Ken L
- PATRICK Ken L
- PAUL Karen
- PESMEN Sandra
- PETTIJOHN Linda S
- POLLACK John
- POLLOCK James
- PRATKANIS Anthony
- PRATKANIS Anthony
- RIDEELI Ken
- RIES AI
- ROGERS Everett M
- ROGERS Everett M
- ROGERS Everett M
- ROGERS Everett M
- ROKEACH Milton
- ROSENDAHL Iris
- ROSS Raymond S
- RUBIN Maureen
- RUESCH J
- SARVIS Michael J
- SCHLOSSBERG Howard
- SCHROEDER Michael
- SERAFIN Raymond
- SERAFIN Raymond
- SHELL Adam
- SILVA Aldo Xavier da
- SILVA Aldo Xavier da
- SKEEL Shirley
- SKORPEN Erling
- SMALL William J
- SMITH Patrick J
- SMITH Sarah
- SNYDER Adam
- SOUZA Marcos Gouvêa de
- SPAETH Tony
- SPROUT Alison L
- SRODES James
- STEENKAMP Jan-Benedict E. M
- STERNBERG Ron
- SUBRAMANIAN Dilip
- TEIXEIRA Diogo B
- THOMAS Tom E
- THOMLISON Bryan M
- TOMLINSON William H
- TOWNSEND Bickley
- VAN RIEL C. B. M
- VOGL A. J
- WARNER Fara
- WEINSTEIN Steve
- WENTZ Laurel
- WHITTEMORE Meg
- WILKINS Mira
- WILSON Marianne
- WOODSIDE Arch G
- WOUDHUYSEN James
- ZACK Jettrey
- ZALTMAN Gerald
- ZIMBARDO Philip
- ZIMMER Mary R
- Publication venue
- 'FapUNIFESP (SciELO)'
- Publication date
- Field of study
1994 Annual Selected Bibliography: Asian American Studies and the Crisis of Practice
- Author
- Abe Jennifer
- Abrahamse Allan F
- Abu-Lughod Janet
- Adler S. R.
- Affons Dyanne D
- Affonso Dyanne D
- Afkhami Mahnaz
- Agbayani-Siewert Pauline
- Agell Charlotte
- Agluca Jacqueline
- Agnew Vijay
- Ahlburg Dennis A
- Airriess Christopher A
- Akerman Harold
- Alan-Williams Gregory
- Aldama Frederick Luis
- Alexander G. R.
- Alexander H. A.
- Alexander Susan H
- Allen Ernest Jr
- Allison Maria T
- Almaguer
- Alston Dana
- Alva S. A.
- America
- Amott Teresa
- Anaya S. James.
- Ancheta Angelo
- Ancheta Angelo N
- Anderson J.
- Anderson Nick
- Anderton Douglas L
- Anh
- Anthias
- Anthias Floya
- Appleby Jerry L
- Archibald C. P.
- Artists
- Asia America
- Asian American Curriculum Project
- Asian American Institute
- Asian American Literature
- Asian American Studies Programs
- Asian and Pacific Islander Center for Census Information and Services.
- Asian Immigrant Women Advocates
- Asian Pacific American Film
- Atkinson D. R.
- Atkinson D. R. A.
- Attinasi John J
- Avanzo Carolyn Erickson
- Averbach Andrew P
- Avery Patricia
- Azar Sandra T
- Azuma Eiichiro
- Azuma Eiichiro
- Bach Robert L
- Badets Jane
- Bakan Abigail B
- Baker Michael
- Balakrishnan T. R.
- Banister Judith
- Bannerji Himani
- Banton Michael
- Barich Bill
- Barry Brian
- Bartik T. J.
- Batchelor Stephen
- Bates Eric
- Bates Timothy
- Bates Timothy
- Beach Charles M
- Beatty Bess
- Beck Roy
- Belkhir Jean
- Bemak Fred
- Benson Janet E
- Berestein Leslie
- Berger Leslie
- Berkeley
- Berman Sanford
- Bernal Marta
- Betancourt H.
- Bhavnani
- Bibby Reginald W
- Bibby Reginald W
- Biegel Stuart
- Bittner Eric
- Blaisdell Richard Kekuni
- Blakemore K.
- Blount B. W.
- Bobilin Robert T
- Bohning W. R.
- Bolek Catherine S
- Bonacich Edna
- Bonacich Edna
- Bonnett Alastair
- Books
- Boris Eileen
- Borjas George J
- Boulding Elise
- Bouvier
- Bouvier Leon F
- Boxberger Daniel L
- Boyd Monica
- Boyd William M
- Boyer Edward J
- Bradshaw Carla K
- Brereton Bridget
- Breyer Chloe Anne
- Bridgman Gail T
- Briggs Vernon M. Jr.
- Brock Rita Nakashima
- Brooks Roy L
- Brown
- Brown Catherine
- Brown Richard P. C.
- Brown William J
- Browne Colette
- Browne Colette
- Buckingham Betty Jo
- Buckley Steve
- Bui K. T.
- Buist Henry
- Bullard Robert D
- Bullard Robert D
- Burke Lauretta Marie
- Burnet J.
- Bushnell Andrew F
- Butcher K. F.
- Cablas Amando
- Calasanti Toni M
- Calendish Marshall
- California Department of Health Services.
- Campbell Doris Williams
- Camper Carol
- Campus
- Cantwell Michael F
- Capps Lisa L
- Carder Elijah David
- Carlson Alvar W
- Carlson Eve Bernstein
- Carroll C. D.
- Carson California
- Casey J.
- Castenell Louis A. Jr.
- Castles Stephan
- Castles Stephen
- Center for Immigration Studies.
- Center Reading Room
- Chamallas Martha
- Champion A. G.
- Chan S.
- Chan Sucheng
- Chang Edward T
- Chang Juliana
- Chang Kou
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- Chang Parris
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- Change
- Chappell Neena L
- Chazanov Mathis
- Chen Moon S. Jr.
- Chen Moon S. Jr.
- Chen Zhongming Wang Xiao'ou
- Cheng Imm Tan
- Cherry Robert W
- Cheung Freda K
- Cheung Y. W.
- Chew P. K.
- Chia R. C.
- Chin Art
- Chin Daina C
- Chin Frank
- Chin Gordon
- Chin Jean Lau
- Chin Marilyn
- Chinatown Economic Development Council
- Chinen Joyce
- Chinese American Librarians Association
- Cho Milyoung
- Choi Hyup
- Chong-Gossard J. H.
- Chow Rey
- Choy Philip P
- Christensen Matthew
- Christofides L. N.
- Chu
- Chung Angie
- Chung Hoang Chuong
- Chung Rita
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- Confucius Plaza
- Congress Elaine P
- Conroy Hilary
- Consul Wilma B
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- Curry E. M.
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- Dart John
- Das Gupta Tania
- Dasgupta Sayantani
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- Der Henry
- Desai Kappu
- Deshpande Shekhar
- Destinations
- Detroit
- Dhruvarajan Vanaja
- Di Chiro Giovanna
- Diego Annie T
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- Diversity
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- Edmonston
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- Environmental Equity
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- Eternal Voices
- Ethnic Minority Populations
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- Funkhouser Edward
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- Gardenswartz
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- Green Bay Wisconsin
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- Grossman Karl
- Guillaumin Colette
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- Hau
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- Hawaii Business
- Hawaii Holocaust Project
- Hawaii Hongwanji Ministers
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- Hibino
- Higashide Seiichi
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- Higuchi S.
- Hirose Stacey Yukari
- History
- Ho Steven
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- Hom Alice Y
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- Hood Marlowe
- Hori Victor Sogen
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- Huang Gary
- Huang Karen
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- Huggan Graham
- Hughes Diane
- Huie Wing Young
- Hundal Sukhwant S
- Hutchison Ray
- Huttlinger Kathleen
- Hyer Eric
- Ichioka Yuji
- Igoa Cristina
- Iino Masako
- Ikemoto L. C.
- Immigration America's Newcomers
- Industry
- Ingrassia Michele
- Interracial Identity
- Ip D. F.
- Irizarry Karen Kathleen
- Irwin Richard A
- Isajiw Wsevolod W
- Isett Stuart
- Ishii-Jordan Sharon
- Ishimaru Julia
- Islam Naheed
- Isserman Andrew M
- Itae G.
- Ito Steven T
- Iwama Marilyn
- Jackson Byron A
- Jackson Maria-Rosario
- James Ronald M
- Jenkins Richard
- Jennings James
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- Jensen A. R.
- Jha Prabhat
- Jochamowitz Luis
- Johnson Graham E
- Joshi Aida A
- Julian Teresa W
- Jurim O.
- Ka
- Kagawa-Singer Marjorie
- Kahn Joan R
- Kame'eleihiwa Lilikala
- Kame'eleihiwa Lilikala
- Kameeleihiwa Lily
- Kamo Yoshinori
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- Kang K. Connie.
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- Kaw Eugenia
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- Kazarian Shahe S
- Keating W. Dennis.
- Kelley Patricia
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- Kennedy E.
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- Kennelly J.
- Kessler Lauren
- Khan Shahnaz
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- Kibria N.
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- Kivisto Peter
- Klatsky A. L.
- Kleiber Margrethe S. C.
- Klootwijk Eeuwout
- Knox Robert J
- Kodama Masaaki
- Koehn Sharon Denise
- Koh Howard Kyongju
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- Korean YellowPages
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- Koshy Susan
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- Lange Cynthia Juarez
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- Lazarus Richard J
- Le Ahn
- Le Tri Huu
- Lee
- Lee Catherine
- Lee Clifford
- Lee Elisa
- Lee Elisa
- Lee Elisa
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- Lee Gus
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- Lee J. C.-S.
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- Leong Russell C
- Lese Karen P
- Leung S. Alvin
- Levine D. M.
- Levy Daniel
- Lewis Cherie S
- Li
- Li Guangming
- Li X. L.
- Liang Zai
- Light I.
- Light I.
- Lim Gerard
- Lim Shirley
- Lim-Hing Sharon
- Lin Josh C. H.
- Lin-Fu J. S.
- Lin-Fu Jane S
- Lind E. Allan
- Linehan T. M.
- Ling Huping
- Ling-Ling Yeh
- Lippi-Green Rosina
- Lipske Mike
- Lipton S. Gregory.
- Little Gom-Benn
- Liu Aimee E
- Livingston Gary R
- Lo S. D.
- Lopez I. F.
- Los Angeles County
- Lott Juanita Tamayo
- Louie
- Low Jeanie W. C.
- Lowe Sharon
- Lu Janet Y. H.
- Lucas Tamara
- Ludman E. K. K. J.
- Lurie Rod
- Lutz Ellen L
- Lutz Tom
- Lyman Stanford M
- Lyman Stanford M
- Lyman Stanford M
- Macedo Donaldo
- Macias Jose
- MacKinnon Marian M. N.
- Madden Ryan
- Mahtani Minelle K
- Mak Anita S
- Malicky Grace V
- Maltz Earl M
- Manalansan Martin F. IV.
- Mandell Phyllis Levy
- Mangaoang Gil
- Manley Theodoric Jr
- Marable Manning
- Marie Calude-Valentin
- Marignay Bisola
- Martin
- Martinez Ramiro
- Mason Jim
- Massey Douglas S
- Masson Mireille Andree
- Matejko Alexander J
- Mathis Darlene
- Matloff Norman
- Matsukawa Yuko
- Matsumoto Valerie J
- Matsumoto Yuko
- Matsumoto-Power K.
- Matsuoka Jon K
- Matsuoka Jon K
- Mattson Mark T
- Mazie Margery
- McCall G.
- McClain
- McCoy Martha L
- McCurdy D.
- McDonnell Patrick J
- McGraw S.
- McKelvey R. S.
- McKenna Ian B
- McKenney Nampeo R
- McKenney Nampeo R
- McLellan Janet
- McMahon Anthony
- McMahon Michael B
- Means Laurel
- Medina T. G.
- Meiklejohn Civil Liberties Institute
- Melvani Lavina
- Melwani Lavina
- Melwani Lavina
- Mendez Carlos
- Menton
- Merelman R. M.
- Messaris P.
- Metoyer-Duran Cheryl
- Meyer Richard E
- Meyerhoff T.
- Michalowski M.
- Miki
- Miller John J
- Miller Mark J
- Min Pyong Gap
- Min Pyong Gap
- Min Pyong Gap
- Minerbi L. D.
- Minerbi Luciano
- Minerbi Luciano
- Misumi Diane M
- Mitchell Carolyn M
- Mitchell K.
- Mitchell-Powell Brenda
- Mizuno Rika
- Mochizuki Ken
- Mokuau Noreen
- Montgomery Laura E
- Moon A
- Moon A
- Moon Jo H
- Moore Quincy L
- Moreno Cherie M
- Mori Teruyo
- Morikawa Jitsuo
- Morris
- Morrison Peter A
- Morrow H. W.
- Mortland Carol A
- Moseley Romney
- Moss David M
- Mukherjee Arun
- Multicultural History Society on Ontario 12
- Munger Ronald G
- Murayama Milton
- Murphy William J
- Muse Daphne
- Nagano Paul M
- Nagasawa R.
- Nagata Donna K
- Nagel Joane
- Nah Kyung-Hee
- Nair Savitry
- Nakanishi Don T
- Nakanishi Don T
- Nakayama Takeshi
- Nakayama Thomas K
- Nakayama Thomas K
- National Asian American Telecommunications Association.
- National Asian Pacific American Legal Consortium.
- Naturalization Service
- Nautu Dorri
- Nayyar Deepak
- Nee Victor
- Nelson Emmanuel
- Neuman Gerald L
- Neves Paul K
- Newhill Christina E
- Newman
- News Watch
- Ng Franklin
- Ng Roxanna
- Nguyen
- Nguyen Beatrice
- Nguyen Hoang T
- Nguyen L.
- Nguyen-Carrington U.
- Ning Ana Margarida
- Nogle June Marie
- Nomura Gail M
- Nordyke Eleanor C
- Norindr Panivong
- Nye Malory
- Ogbu John U
- Oh Angela E
- Okamura Jonathan Y
- Okihiro Gary Y
- Okita Yukuji
- Okocha Aneneosa A. G.
- Okubo Derek
- Olmos David R
- Olsen Laurie
- Omatsu Glenn
- Ong Aihwa
- Ong Paul
- Ong Paul
- Orfield Gary
- Oxfeld Ellen
- Padilla Amado M
- Padilla Stephanie Sue
- Paige Glenn D
- Paik Felicia
- Pais A. J.
- Paiva Carlos
- Palumbo-Liu David
- Pandorf Aiko
- Pandya Andy
- Pang Keum Young
- Parekh Bhikhu
- Park C. B.
- Parliman Gregory C
- Patterson Kaeo
- Pau
- Pearl City Public Library
- Pecoraro Diane
- Pedraza S.
- Peer Consultafionand Training Project
- Pellerin Helene
- Peng S. S.
- Perea Juan F
- Pereyra Lillian A
- Peters Gayle
- Pfeffer Max J
- Pfeifer Mark
- Pham Thien Kim
- Phan Chanh Cong
- Phillips Andrew
- Phomthavong Andrew
- Pinderhughes Howard
- Pinhey Thomas K
- Pinsky Mark I
- Plane D. A.
- Planting Seeds Coalition
- Ponchillia S. V.
- Portes Alejandro
- Portes Alejandro
- Portes Alejandro
- Posadas Barbara M
- Poston D. L. Jr.
- Poston Dudley L. Jr.
- Pruden George B. Jr.
- Pyun Wade
- Qui Du
- Quick Abdullah Hakim
- Quimpo Susan F
- Quon Ethel
- Quraeshi N. M.
- Race Relations
- Rachleff Peter
- Rafiq Fauzia
- Ramirez Albert
- Ranard Donald A
- Rankin H.
- Rayson Ann
- Reed Ishmael
- Reeves Jane
- Remy L. A.
- Rendon Mario
- Renwick Lucille
- Rev
- Reville Linda A
- Reynolds Larry
- Rezentes William C
- Riccardi Nicholas
- Richards Marty
- Richardson Henry J
- Ridley Charles R
- Ridley Charles R
- Riksha
- Rios Richard
- Roberts Julian Markuson
- Robinson Reginald Leamon
- Roe So Yun
- Roediger David
- Rogler Lloyd H
- Rohter Ira
- Roque Julia A
- Rose Peter I
- Rosenblatt Abram
- Rosenwaike Ira
- Ross James R
- Rothman E. S.
- Rowe Wayne
- Rubin Lillian B
- Rue D. S.
- Running-Grass
- Rush Randall Allen
- Russell James W
- Russell Katheryn K
- Sack William H
- Saenz Rogelio
- Sahaka Siksa Kaun Khmer
- Saika Peggy
- Sakurai Patricia A
- Salee Daniel
- Samad A. Asadullah.
- San Francisco
- San Juan E. Jr.
- San Juan E. Jr.
- San Juan E. Jr.
- San Juan E. Jr.
- Sanjek Roger
- Sant-Wade Arvindra
- Santos Bienvenido
- Sardar Zia
- Sasao Toshiaki
- Sasao Toshiaki
- Sasao Toshiaki
- Sato Gayle K
- Satzewich Vic
- Sawyers J. E.
- Schachter Hindy Lauer
- Schaefer Donald D
- Schaeffer P. V.
- Scheinfeld
- Scheinfeld D. R.
- Schmitt Carl M
- Schoenberger Karl
- Schoenberger Karl
- Schorr Alan Edward
- Schram Tom
- Schwartz
- Scott
- Seattle
- Seattle Chinese Yellow Pages
- Selected Bibliography
- Sensitivity
- Serran Tony
- Serxner Seth
- Sev'er Aysan
- Sexton
- Sexton Ken
- Sexton Ken
- Shaffer Donald R
- Shaffer Gwen
- Shah N.
- Shah Nasra M
- Shahani Roshan G
- Sharma R. N.
- Shepherd Verene
- Shimabukuro Bob
- Shimizu Yon
- Shin Kyung Rim
- Shintani
- Shusterman Carl
- Siler Julia Flynn
- Silvera Makeda
- Silverman Arnold R
- Sim Shao Chee
- Simba Malik
- Simmons Alan B
- Simon Julian L
- Simon Rita J
- Simon Rita J
- Singh G. K.
- Siu Sau-Fong
- Skeldon Ronald
- Sleeper Jim
- Smith
- Smith C. Calvin.
- Smith Sharon
- Smith Z. A.
- Smith-Hefner N. J.
- Snedeker David M
- Sodowsky Gargi Roysircar
- Sohn L. B.
- Solberg V. Scott
- Song Cathy
- Song John
- Sovereignty
- Sowell Thomas
- Sparrow Kathleen
- Spickard Paul
- Spring Joel
- Spring Marline
- St. Raphael's Parish
- Stanfield J. H.
- Sterett Susan
- Steven AmericanJihad
- Steward R. J.
- Stokes John F. G.
- Stoos
- Straubhaar T.
- Strobel Leny Mendoza
- Strober S. B.
- Strona Proserfina A
- Strong James
- Sue Derald Wing
- Sue Stanley
- Suh D.
- Sullivan Cheryl Lynn
- Sumida Marshall M
- Suryaraman Maya
- Sussman Marvin B
- Takagi Dana
- Takaki Ronald
- Takayama Robynn
- Tallapragada Sridhar
- Tam Wendy
- Tamura Linda
- Tan D. L.
- Tan Mickey
- Tang Deanna L
- Tang Wendy
- Tarone Elaine
- Tarver J. D.
- Tata Shiraz Piroshaw
- Tatum Beverly Daniel
- Taufer Alison
- Taylor Lawrence Douglas H
- TDR
- Tehranian Katharine
- Tehranian Majid
- The Filipino Directory
- The Peoples Multicultural Almanac
- the United States
- The Western Massachusetts Vietnamese Association Directory (Springfield Massachusetts
- Thobani Sunera
- Tien Liang
- Tirrito Terry
- Tobin Jeffrey
- Tohmatsu Akiko Judith
- Tong Benson
- Totten George O
- Townley Annette
- Tran Qui-Phiet
- Tran Thanh V
- Trask Haunani-Kay
- Trask Mililani
- Trevison Catherine
- Truong Monique
- Tsang Daniel C
- Tseng Yen-Fen
- Tsuchida John Nobuya
- Turner Marlene
- Tuttle C. R.
- Tworkov Helen
- U.S. Department of State
- Uba Laura
- Ueda Reed
- Uehara Edwina S
- Ueki Teruyo
- Uno Roberta
- Van Arsdale Peter W
- Van Esterik Penny
- Van Steenberg Carol
- Vander Kathryn
- Vapiwala Neha
- Vargas Luis A
- Vecoli Rudolph J
- Vera Arleen
- Veugelers John W. P.
- Vietnamese Consumers
- Villalba
- Volpp Leti
- Wake Barbara
- Waldinger Roger
- Waldinger Roger
- Waldinger Roger
- Wallace Patricia
- Walter Pierre
- Walz Eric
- Wang
- Wang Gungwu
- Wang Linna
- Wang Ping
- Wang Quingjia Edward
- Wang V.
- Wang Y .
- War
- Ward Bud
- Warren Jenifer
- Wassem
- Waters Hazel
- Watkins Keith
- Waugh Earle H
- Wax Murray L
- We
- Weatherspoon A. J.
- Webb T. D.
- Webb T. D.
- Weightman Barbara A
- Wendt Albert
- Westermeyer Joseph
- Wetherell
- Whang Patricia A
- Wharry C.
- Whistler W. Arthur.
- White Michael J
- White-Parks Annette
- Whiteley Marilyn Fardig
- Wial Howard
- Wiecha John M
- Wiesendanger B.
- Wilgoren Jodi
- Wilkinson Alec
- Willard Walter
- Williams Teresa Kay
- Winant Howard
- Winland Daphne N
- Winn Nancy Nishimura
- Wolf Eric R
- Wong Cynthia
- Wong Deborah
- Wong Gil
- Wong L. Mun.
- Wong William
- Wong-Liane Eirene Ming
- Woo Alan H
- Woods Nancy Fugate
- Workplace
- Wright Debbie Hippolite
- Wright Robert E
- Wu Edna
- Wu Jenai
- Wu T. C.
- Xiong Phua
- Ya Va Thai
- Yamamoto Hisaye
- Yamamoto Joe
- Yamamoto Yasushi
- Yamanaka Keiko
- Yamanaka Lois-Ann
- Yamashita Kanshi Stanley
- Yamato Alexander
- Yamauchi Wakako
- Yan Wenfan
- Yang Dao
- Yang Jeff
- Yang P.
- Yang Pai
- Yang Philip Q
- Yang Philip Q
- Yang Xiaoyun
- Yasmin Marziya
- Yau Jenny
- Ye Weili
- Yee A. H.
- Yee Marsha W
- Yeh May
- Yeh May
- Yep G. A.
- Yep Kathy
- Yi Jenny Kisuk
- Ying Yu-Wen
- Yinger J. Milton.
- Yong Fung L
- Yoon In-Jin
- Yoshida Ryo
- Young Wanda
- Yu Diana
- Yu Eui-Young
- Yu M. C.
- Zackrison James Willard
- Zaharlick Amy
- Zane Nolan
- Zane Nolan
- Zane Nolan
- Zhou Min
- Ziegler R. G.
- Zlotkin Hania
- Zuvekas Ann
- Publication venue
- 'UCLA American Indian Studies Center'
- Publication date
- Field of study