The Architecture of a CRM System in the Context of Internet Technologies

CRM (Customer Relationship Management) is defined as the sum of business processes that anorganization needs to execute in order to identify, choose, buy, develop and retain its clients. The extremelyfast evolution and development of the Internet, as a new channel of communication also as an opportunity toeffective fast dissemination led to the fundamental modification of the relations with clients. The Internetshifted the ability to control the market from seller to buyers. The new client that comed from the Internet islooking mainly for 24x7 access to seller’s information and resources. The Internet client wants right contextand ease of navigation with effective search tools. Ultimately, he is looking for a personalised buyingexperience, defined by ease of opening a personal account, ability to review his shopping cart in real time.The current article is aiming to present the current architecture designed to fulfil all this requirements

Observation of the Lambda(0)(b) -> J/psi p pi(-) decay

The first observation of the Cabibbo-suppressed decay Lambda(0)(b) -> J / psi p pi(-) is reported using a data sample of proton-proton collisions at 7 and 8TeV, corresponding to an integrated luminosity of 3 fb(-1). A prominent signal is observed and the branching fraction relative to the decay mode Lambda(0)(b) -> J / psi pK(-) is determined to be B(Lambda(0)(b) -> J / psi p pi(-))/ B(Lambda(0)(b) -> J / psi pK(-)) = 0.0824 +/- 0.0025 (stat) +/- 0.0042 (syst). A search for direct CP violation is performed. The difference in the CP asymmetries between these two decays is found to be ACP(Lambda(0)(b) -> J / psi p pi(-))/ A(CP)(Lambda(0)(b) -> J / psi pK(-)) = (+5.7 +/- 2.4 (stat) +/- 1.2 (syst))%, which is compatible with CP symmetry at the 2.2 sigma level

Observation of the Lambda(0)(b) -> J / psi p pi(-) decay

The first observation of the Cabibbo-suppressed decay Lambda(0)(b) -> J / psi p pi(-) is reported using a data sample of proton-proton collisions at 7 and 8TeV, corresponding to an integrated luminosity of 3 fb(-1). A prominent signal is observed and the branching fraction relative to the decay mode Lambda(0)(b) -> J / psi pK(-) is determined to be B(Lambda(0)(b) -> J / psi p pi(-))/ B(Lambda(0)(b) -> J / psi pK(-)) = 0.0824 +/- 0.0025 (stat) +/- 0.0042 (syst). A search for direct CP violation is performed. The difference in the CP asymmetries between these two decays is found to be ACP(Lambda(0)(b) -> J / psi p pi(-))/ A(CP)(Lambda(0)(b) -> J / psi pK(-)) = (+5.7 +/- 2.4 (stat) +/- 1.2 (syst))%, which is compatible with CP symmetry at the 2.2 sigma level