Contribution to Software Development Method based on Generalized Requirement Approach

Requirements’ gathering is one of the first steps in the software development process. Gathering business requirements, when the final product requirements are dictated by a known client, can be a difficult process. Even if the client knows their own business best, often their idea about a new business product is obscure, and described by general terms that contribute very much to common misunderstandings among the participants. Business requirement verification when the requirements are gathered using text and graphics can be a slow, error-prone, and expensive process. Misunderstandings and omitted requirements cause the need for revisions and increase project costs and delays. This research work proposes a new approach to the business software development process and is focused on the client’s understanding of how the business software development process works as well as a demonstration of the business requirement practices during requirement negotiation process. While the current software development process validates the business requirement at the end of the development process, this method implementation enables business requirement validation during the requirement negotiation phase. The process of the business requirement negotiation is guided by a set of predefined questions. These questions are guidelines for specifying a sufficient level of requirement details for generating executable code that is able to demonstrate each requirement. Effective implementation of the proposed method requires employment of the GRA Framework. Besides providing guidelines for requirement specification, the Framework shall create executable and provide the test environment for a requirement demonstration. This dissertation implements an example framework that is built around a central repository. Stored within the repository is the data collected during the requirement negotiations process. Access to the repository is managed by a Web interface that enables a collaborative and paperless environment. The result is that the data is stored in one place and updates are reflected to the stakeholders immediately. The executable code is generated by the Generator, a module that provides general programming units that are able to create source code files, databases, SQL statements, classes and methods, navigation menus, and demo applications, all from the data stored in the data repository. The generated software can then be used for the business requirement demonstration. This method assumes that any further development process is built around the requirements repository, which can provide continuous tracking of implementation changes. Besides readily documenting, tracking, and validating the requirements, this method addresses multiple requirement management syndromes such as the insufficient requirements description details provision, the IKIWISI (“I’ll know it when I see it”) Syndrome, the Yes, But Syndrome (“That is not exactly what I mean”), and the Undiscovered Ruins Syndrome (“Now that I see it, I have another requirement to add”).

A Reference Architecture for Service Lifecycle Management – Construction and Application to Designing and Analyzing IT Support

Service-orientation and the underlying concept of service-oriented architectures are a means to successfully address the need for flexibility and interoperability of software applications, which in turn leads to improved IT support of business processes. With a growing level of diffusion, sophistication and maturity, the number of services and interdependencies is gradually rising. This increasingly requires companies to implement a systematic management of services along their entire lifecycle. Service lifecycle management (SLM), i.e., the management of services from the initiating idea to their disposal, is becoming a crucial success factor. Not surprisingly, the academic and practice communities increasingly postulate comprehensive IT support for SLM to counteract the inherent complexity. The topic is still in its infancy, with no comprehensive models available that help evaluating and designing IT support in SLM. This thesis presents a reference architecture for SLM and applies it to the evaluation and designing of SLM IT support in companies. The artifact, which largely resulted from consortium research efforts, draws from an extensive analysis of existing SLM applications, case studies, focus group discussions, bilateral interviews and existing literature. Formal procedure models and a configuration terminology allow adapting and applying the reference architecture to a company’s individual setting. Corresponding usage examples prove its applicability and demonstrate the arising benefits within various SLM IT support design and evaluation tasks. A statistical analysis of the knowledge embodied within the reference data leads to novel, highly significant findings. For example, contemporary standard applications do not yet emphasize the lifecycle concept but rather tend to focus on small parts of the lifecycle, especially on service operation. This forces user companies either into a best-of-breed or a custom-development strategy if they are to implement integrated IT support for their SLM activities. SLM software vendors and internal software development units need to undergo a paradigm shift in order to better reflect the numerous interdependencies and increasing intertwining within services’ lifecycles. The SLM architecture is a first step towards achieving this goal.:Content Overview List of Figures....................................................................................... xi List of Tables ...................................................................................... xiv List of Abbreviations.......................................................................xviii 1 Introduction .................................................................................... 1 2 Foundations ................................................................................... 13 3 Architecture Structure and Strategy Layer .............................. 57 4 Process Layer ................................................................................ 75 5 Information Systems Layer ....................................................... 103 6 Architecture Application and Extension ................................. 137 7 Results, Evaluation and Outlook .............................................. 195 Appendix ..........................................................................................203 References .......................................................................................... 463 Curriculum Vitae.............................................................................. 498 Bibliographic Data............................................................................ 49

S-BPM in the Wild

This is the first book to present field studies on the application of subject-oriented business process management (S-BPM). Each case presents a specific story and focuses on an essential modeling or implementation issue, and most end with implications or suggestions for further studies. Significant variables and success factors are identified that were discovered during the respective study and lead to suggesting S-BPM novelties. For each case, the authors explain step-by-step how the story develops, and provide readers guidance by detailing the respective rationale. The studies covered are clustered according to three main S-BPM themes: Part I “Business Operation Support” documents approaches to the practical development of S-BPM solutions in various application domains and organizational settings, while Part II “Consultancy and Education Support” highlights cases that can help to train readers in S-BPM modeling and knowledge acquisition for S-BPM lifecycle iterations. It also refers to architecting S-BPM solutions for application cases based on hands-on experience. Part III “Technical Execution Support” focuses on concepts for utilizing specific theories and technologies to execute S-BPM models. It also addresses how to create reference models for certain settings in the field. Lastly, the appendix covers all relevant aspects needed to grasp S-BPM modeling and apply it based on fundamental examples. Its format reconciles semantic precision with syntactic rigor.>Addressing the needs of developers, educators and practitioners, this book will help companies to learn from the experiences of first-time users and to develop systems that fit their business processes, explaining the latest key methodological and technological S-BPM developments in the fields of training, research and application

Leveraging data to enable business growth through different market channels

Project Work presented as the partial requirement for obtaining a Master's degree in Data Driven Marketing, specialization in Digital Marketing and AnalyticsThe shift from mechanical and analog technology to digital electronics leading to the "Second Digital Revolution."With the rise of the Data Economy, companies need to redefine their role in this economy by evaluating their engagement. Data has become a valuable asset that can be monetized, and companies are leveraging it to scale their businesses. Schneider Electric, a top energy management company, uses innovative technologies and solutions to drive digital transformation. This project was created to answer challenges faced by Schneider Electric in giving visibility to partners, monetizing data, and sharing data securely. As part of the project deployment, qualitative analysis methods were used, including semi-structured interviews and use case analysis. Semi-structured interviews were conducted with service partners at different project stages to gather insights and requirements. Use case analysis was employed to define user interactions within the system. The interviews revealed service partners' need for tools to record and display inventory, access comprehensive product information, and receive proactive notifications. The use cases were developed based on these insights and aimed to address the partners' pain points while aligning with Schneider Electric's business objectives. Overall, these methods helped gather valuable input for the project and shape the solution design. The project successfully improved the customer journey for all types of customers through the mySchneider portal, providing convenient access to customer information, service maintenance contracts, service visits, and reports. The methodology employed in the project can be applied to other initiatives and future enhancements, aiming to enhance customer satisfaction and increase business revenue. The project also has theoretical implications for marketing and customer relationship management, empowering businesses to develop effective strategies and cultivate stronger customer relationships. Agile project methodology was effective in navigating budget and timeline constraints. The implementation of the project will support Schneider Electric's global offices and their services growth strategies through partnerships

SPEC Kit 346: Scholarly Output Assessment Activities

This SPEC Kit explores current ARL member library activities that help authors manage their scholarly identities, provide options for creating and disseminating scholarly outputs, offer strategies to enhance discoverability of scholarly outputs, help authors efficiently track scholarly outputs and impact, provide resources and tools to help authors assess their scholarly impact, create publication reports and social network maps for reporting purposes, and offer guidance and training on new trends and tools for reporting of impact. This study covers library assessment services and resources, training, staffing models, partnerships with the parent institution, marketing and publicity, and future trends. This SPEC Kit includes examples of training materials, job descriptions, descriptions of assessment services, examples of assessment reports, and research guides on scholarly output metrics

Assessing and Improving Industrial Software Processes

Software process is a complex phenomenon that involves a multitude of different artifacts, human actors with different roles, activities to be performed in order to produce a software product. Even though the research community is devoting a great effort in proposing solutions aimed at improving software process, several issues are still open. In this Thesis work I propose different solutions for assessing and improving software processes carried out in real industrial contexts. More in detail, I proposed a solution, based on ALM and MDE, for supporting Gap Analysis processes for assessing if a software process is carried out in accordance with Standards or Evaluation Framework. Then, I focused on a solution based on tool integration for the management of trace links among the artifacts involved in the software process. As another contribution, I proposed a Reverse engineering process and a tool, named EXACT, for supporting the analysis and comprehension of spreadsheet based artifacts involved in software development processes. Finally, I realized a semi-automatic approach, named AutoMative, for supporting the introduction in real Industrial software processes of SPL for managing the variability of the software products to be developed. Case studies conducted in real industrial settings showed the feasibility and the positive impact of the proposed solutions on real industrial software processes

Human Factors in Agile Software Development

Through our four years experiments on students' Scrum based agile software development (ASD) process, we have gained deep understanding into the human factors of agile methodology. We designed an agile project management tool - the HASE collaboration development platform to support more than 400 students self-organized into 80 teams to practice ASD. In this thesis, Based on our experiments, simulations and analysis, we contributed a series of solutions and insights in this researches, including 1) a Goal Net based method to enhance goal and requirement management for ASD process, 2) a novel Simple Multi-Agent Real-Time (SMART) approach to enhance intelligent task allocation for ASD process, 3) a Fuzzy Cognitive Maps (FCMs) based method to enhance emotion and morale management for ASD process, 4) the first large scale in-depth empirical insights on human factors in ASD process which have not yet been well studied by existing research, and 5) the first to identify ASD process as a human-computation system that exploit human efforts to perform tasks that computers are not good at solving. On the other hand, computers can assist human decision making in the ASD process.Comment: Book Draf

Mapping affinities: visualizing academic practice through collaboration

Academic affinities are one of the most fundamental hidden dynamics that drive scientific development. Some affinities are actual, and consequently can be measured through classical academic metrics such as co-authoring. Other affinities are potential, and therefore do not have visible traces in information systems; for instance, some peers may share scientific interests without actually knowing it. This thesis illustrates the development of a map of affinities for scientific collectives, which is intended to be relevant to three audiences: the management, the scholars themselves, and the external public. Our case study involves the School of Architecture, Civil and Environmental Engineering of EPFL, which consists of three institutes, seventy laboratories, and around one thousand employees. The actual affinities are modeled using the data available from the academic systems reporting publications, teaching, and advising, whereas the potential affinities are addressed through text mining of the documents registered in the information system. The major challenge for designing such a map is to represent the multi-dimensionality and multi-scale nature of the information. The affinities are not limited to the computation of heterogeneous sources of information, they also apply at different scales. Therefore, the map shows local affinities inside a given laboratory, as well as global affinities among laboratories. The thesis presents a graphical grammar to represent affinities. This graphical system is actualized in several embodiments, among which a large-scale carpet of 250 square meters and an interactive online system in which the map can be parameterized. In both cases, we discuss how the actualization influences the representation of data, in particular the way key questions could be appropriately addressed considering the three target audiences: the insights gained by the management and the relative decisions, the understanding of the researchersâ own positioning in the academic collective that might reveal opportunities for new synergies, and eventually the interpretation of the structure from an external standpoint that suggesting the relevance of the tool for communication